Class representative vs retention representative

The differences between class representatives and retention representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a class representative and a retention representative. Additionally, a retention representative has an average salary of $50,753, which is higher than the $36,001 average annual salary of a class representative.

The top three skills for a class representative include student body, freshman and alumni events. The most important skills for a retention representative are product knowledge, customer service, and outbound calls.

Class representative vs retention representative overview

	Class Representative	Retention Representative
Yearly salary	$36,001	$50,753
Hourly rate	$17.31	$24.40
Growth rate	-4%	-4%
Number of jobs	122,643	220,352
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 37%
Average age	40	40
Years of experience	12	12

Class representative vs retention representative salary

Class representatives and retention representatives have different pay scales, as shown below.

	Class Representative	Retention Representative
Average salary	$36,001	$50,753
Salary range	Between $22,000 And $58,000	Between $40,000 And $63,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Forward
Best paying industry	-	Technology

Differences between class representative and retention representative education

There are a few differences between a class representative and a retention representative in terms of educational background:

	Class Representative	Retention Representative
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Class representative vs retention representative demographics

Here are the differences between class representatives' and retention representatives' demographics:

	Class Representative	Retention Representative
Average age	40	40
Gender ratio	Male, 39.0% Female, 61.0%	Male, 38.5% Female, 61.5%
Race ratio	Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 21.1% Asian, 6.1% White, 54.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between class representative and retention representative duties and responsibilities

Class representative example responsibilities.

Lead department during implementation phase of ERP system.
Manage on time performance by collaborating with customer and Bayer supply chain teams.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Elect to represent freshman student athletes at student council meetings.
Participate in meetings to create training and experiences to challenge the incoming freshman.
Lobby with the class president to have the school host a junior prom.

Retention representative example responsibilities.

Prepare proposals and analysis for county Medicaid facilitators to educate regarding available manage care programs.
Demonstrate superb organizational and multitasking abilities
Demonstrate superb organizational and multitasking abilities

Class representative vs retention representative skills

Common class representative skills

Student Body, 19%
Freshman, 11%
Alumni Events, 10%
Executive Board, 9%
Social Events, 9%
Scholarship, 7%

Common retention representative skills

Product Knowledge, 22%
Customer Service, 15%
Outbound Calls, 7%
CSG, 5%
Customer Retention, 4%
Customer Accounts, 4%

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Office and Administrative Industry
Class Representative
Class Representative vs Retention Representative

Updated January 8, 2025

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