Class representative vs senior customer service representative

The differences between class representatives and senior customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a class representative and a senior customer service representative. Additionally, a class representative has an average salary of $36,001, which is higher than the $35,008 average annual salary of a senior customer service representative.

The top three skills for a class representative include student body, freshman and alumni events. The most important skills for a senior customer service representative are outbound calls, windows, and customer inquiries.

Class representative vs senior customer service representative overview

	Class Representative	Senior Customer Service Representative
Yearly salary	$36,001	$35,008
Hourly rate	$17.31	$16.83
Growth rate	-4%	-4%
Number of jobs	122,643	187,517
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

Class representative vs senior customer service representative salary

Class representatives and senior customer service representatives have different pay scales, as shown below.

	Class Representative	Senior Customer Service Representative
Average salary	$36,001	$35,008
Salary range	Between $22,000 And $58,000	Between $28,000 And $42,000
Highest paying City	-	Oxnard, CA
Highest paying state	-	Massachusetts
Best paying company	-	Bayer
Best paying industry	-	Technology

Differences between class representative and senior customer service representative education

There are a few differences between a class representative and a senior customer service representative in terms of educational background:

	Class Representative	Senior Customer Service Representative
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Class representative vs senior customer service representative demographics

Here are the differences between class representatives' and senior customer service representatives' demographics:

	Class Representative	Senior Customer Service Representative
Average age	40	40
Gender ratio	Male, 39.0% Female, 61.0%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between class representative and senior customer service representative duties and responsibilities

Class representative example responsibilities.

Lead department during implementation phase of ERP system.
Manage on time performance by collaborating with customer and Bayer supply chain teams.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Elect to represent freshman student athletes at student council meetings.
Participate in meetings to create training and experiences to challenge the incoming freshman.
Lobby with the class president to have the school host a junior prom.

Senior customer service representative example responsibilities.

Manage and verify accuracy of payments, wires, and ACH transactions for payroll and distributions.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Assist as a cashier handling money, checks, and credit card transactions on company's POS system when need.
Research and correct contribution and distribution forms for IRS.
Install and maintain teletypes, daisy wheel and dot matrix printers, and modems.
Follow FDA regulations for record keeping of all oxygen from source to end user.

Class representative vs senior customer service representative skills

Common class representative skills

Student Body, 19%
Freshman, 11%
Alumni Events, 10%
Executive Board, 9%
Social Events, 9%
Scholarship, 7%

Common senior customer service representative skills

Outbound Calls, 6%
Windows, 5%
Customer Inquiries, 5%
Product Knowledge, 4%
Quality Standards, 4%
Customer Satisfaction, 4%

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Class Representative
Class Representative vs Senior Customer Service Representative

Updated January 8, 2025

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