"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 2d ago
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Customer Service Representative
Russell Tobin 4.1
Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 4d ago
Call Center Rep - In Office
The Whittingham Agencies
Bowersville, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Guest Service Representative
Hilton Garden Inn Columbus Easton 4.5
Columbus, OH
The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Check guests in and out of the property
Handle guest inquiries and provide information about the local area
Assist with resolving guest complaints and issues
Process payments and maintain accurate records
Collaborate with other team members to ensure guest satisfaction
Requirements:
Excellent customer service skills
Strong communication and interpersonal abilities
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment
Previous experience in a customer-facing role is a plus
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$21k-27k yearly est. Auto-Apply 4d ago
GUEST SERVICES REPRESENTATIVE
KOA 4.2
Sunbury, OH
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
SPECIFIC DUTIES
Greet and welcome all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift check-list, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Fully comprehend and be able to operate all relevant aspects of the campground property management system.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
Be familiar with all in-house groups.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Notify management of any pertinent information related to daily shift activities.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Demonstrates positive attitude with guests, management, team members and vendors.
Consistent maintaining of arrivals, departures and campground census reports.
Attention to detail when handling reservations and/or registering guests.
Promotion of ancillary revenue streams.
Meet Quality Assurance standards.
JOB QUALIFICATIONS
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
$26k-31k yearly est. 34d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Call Center Representative
Beloform Craft
Columbus, OH
DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Key Responsibilities
Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Provide information about products, services, and order statuses.
Resolve customer complaints and issues efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Follow up on customer inquiries to ensure satisfaction.
Collaborate with other departments to address customer needs and improve service.
Meet or exceed performance targets and metrics.
Skills, Knowledge and Expertise
Skills Required:
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using call center software and CRM systems.
Positive attitude and a passion for providing outstanding customer service.
Prior experience in a call center or customer service role is a plus.
Benefits
Benefits:
Competitive salary ranging from $35,000 to $42,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.
Supportive and friendly work environment.
If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!
$35k-42k yearly 22d ago
Body Shop Customer Service Representative
Tansky Sawmill Toyota 4.2
Columbus, OH
Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!
If you have experience in retail sales, call center or any customer service role -- we want to talk to you!
Responsibilities include but aren't limited to:
Triage appointments and incoming customers
Answer phones and direct inquiries to the proper department and follow up in a timely manner
Calculate the customer's bill using the dealership's computer system
Make changes accurately and issue receipts to customers
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
File Service Repair Orders
Requirements:
Excellent communication skills
Basic accounting skills
Detail-oriented
Experience with Microsoft Office suite
Automotive experience a plus
Ability to communicate customers' interests, needs, and requests to management and sales personnel
Professional personal appearance
We Offer:
Medical + Dental insurance
401k match program
Paid training
Paid time off
$27k-31k yearly est. Auto-Apply 60d+ ago
Account Service Representative (Columbus, Ohio)
Sonic Healthcare USA 4.4
Worthington, OH
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Columbus, Ohio
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Guest Services Rep Full Time-104010
ESa 4.7
Columbus, OH
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
Short-Term Disability
Buy-Up Long-Term Disability
Supplemental Life Insurance
Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering dicsounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
$22k-27k yearly est. 2d ago
Customer Service Representative
Mindlance 4.6
Dublin, OH
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Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
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Job Title : Customer Service Rep
Job Location: 5151 Blazer Memorial Parkway, Dublin, OH 43017
Duration : 3 months
Shift : Training - 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a
Saturday included
Job Description:
Receive and place telephone calls. Perform data entry and use software programs.
Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Must document all calls and evaluate each account to determine if further research is necessary.
Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requires close attention to accuracy, performs independently, subject to practices and procedures.
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Qualifications
CSR OR Call Center experience
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Additional Information
Thanks & Regards,
Mahesh Kumar | Team Recruitment | Mindlance, Inc. |
W: ************
Email: ****************************
$29k-36k yearly est. Easy Apply 60d+ ago
Call Center Rep - In Office
The Mutters Agency
Chillicothe, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Account Service Representative
R2 Logistics 4.0
Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-34k yearly est. 19d ago
Customer Service Representative $16 - $18
Fastsigns 4.1
Reynoldsburg, OH
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
$27k-33k yearly est. 60d+ ago
Automotive Service BDC Representative
Ricart Automotive 4.1
Dublin, OH
Join our Ricart Buick GMC Chevrolet team in North Columbus. We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry! As a leading dealership in the Columbus area, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We're seeking a motivated and enthusiastic Automotive Sales and Service BDC Representative to join our dynamic team and help drive our business forward.
Job Description: As an Automotive BDC Representative, you will play a critical role in our Business Development Center (BDC) by generating leads, nurturing relationships, and ensuring exceptional customer experiences. You'll be our customers' first point of contact, so strong communication skills and a passion for the automotive industry are essential.
Key Responsibilities:
Lead Generation: Reach out to potential customers through inbound and outbound calls, emails, and other communication channels to generate sales and service leads.
Customer Follow-Up: Follow up with customers who have expressed interest in purchasing a vehicle or scheduling service, ensuring timely and effective responses.
Appointment Scheduling: Schedule appointments for test drives, service visits, and sales consultations, optimizing the calendar to maximize opportunities.
Customer Interaction: Provide exceptional customer service by answering questions, addressing concerns, and offering information about our products and services.
CRM Management: Utilize our Customer Relationship Management (CRM) system to track interactions, manage leads, and maintain accurate records.
Collaboration: Work closely with the sales and service teams to ensure a seamless customer experience and support dealership goals.
Reporting: Monitor and report on performance metrics, including lead conversion rates and appointment setting, to drive continuous improvement.
Qualifications:
Experience: Experience in automotive sales, service, or a related customer service role is preferred.
Communication Skills: Excellent verbal and written communication skills with the ability to engage and build customer relationships.
Technical Proficiency: Comfortable using CRM software and other office tools; tech-savvy with the ability to learn new systems quickly.
Customer-focused: Strong commitment to delivering outstanding customer service and a passion for exceeding customer expectations.
Organizational Skills: Ability to efficiently manage multiple tasks and priorities, with strong attention to detail.
Team Player: Collaborative mindset with the ability to work effectively within a team environment.
Ricart Automotive is an Equal Opportunity Employer.
$27k-31k yearly est. Auto-Apply 26d ago
Guest Service Representative
Hampton Inn Suites Columbus Scioto Downs
Lockbourne, OH
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Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status
Guest Service Representative
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.
POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.
WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.
WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision
Please visit our careers page to see more job opportunities.
$21k-28k yearly est. 21d ago
Guest Service Representative R17 - Store 441500
Thorntons Inc. 3.9
Columbus, OH
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.
Requirements
Essential Job Functions (Responsible to)
* Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.
* Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems.
* Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery.
* Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required.
* Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies.
* Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis.
* Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program.
* Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions.
* Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests
* Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook
* Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations
* Perform additional duties as assigned
Key Relationships
* Region Manager
* Human Resource Manager
* General Manager
* Store Manager
* Food Service Manager
* Guest Service Representatives
Skills
* Follows written and verbal direction/instructions and seeks clarification when required.
* Works effectively and accurately in a fast-paced environment.
* Seeks appropriate support to solve problems in a timely manner.
* Delights customers by providing a friendly and helpful experience that wins loyalty to the brand.
* Demonstrates self-control in stressful situations.
* Adaptability and flexibility to respond effectively to a variety of situations
* Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude.
* Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication
* Takes pride in delivering high-quality Guest service
* Meets performance expectations associated with the role
* Uses analytical skills to identify and solve problems or situations encountered on the job.
* Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc.
* Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team.
Knowledge
* Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction
* Principles and methods for showing, promoting, and selling products or services
Experience
* All experience is considered
Required or Preferred Qualifications/Certifications
* High School Diploma or GED (Preferred)
* Food Certifications (Preferred)
Other Considerations
* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
Physical Requirements
* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
* Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs.
* Occasional Sitting and Driving required.
* Exposed to extreme weather conditions and temperatures
* Long periods of standing
* Exposure to gasoline fumes and cleaning products
* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F.
This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
$23k-27k yearly est. 13d ago
Inbound Call Center Representative
Sales Partners 4.4
Columbus, OH
We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services.
Key Responsibilities:
Answer inbound customer calls in a professional and friendly manner.
Identify customer needs and provide appropriate solutions, information, and assistance.
Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system.
Process orders, updates, and account information efficiently while ensuring customer satisfaction.
Troubleshoot product or service issues and escalate complex matters when necessary.
Educate customers about our products, services, and promotions to enhance their experience.
Collaborate with team members and other departments to resolve customer inquiries effectively.
Meet performance metrics and targets while adhering to company policies and procedures.
Qualifications:
Proven experience in a call center or customer service role is highly desirable.
Excellent verbal communication skills and a friendly, engaging demeanour.
Strong problem-solving abilities and the ability to think on your feet.
Proficient in using computers and familiarity with call center technology and CRM systems.
Ability to handle high call volumes while maintaining professionalism and composure.
$25k-29k yearly est. 60d+ ago
Provider Panel Representative
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
Summary: The Provider Panel Representative will act as administrator for all providers in handling scheduling templates, assuring that all patients are current and up to date in the provider-patient panel. Reports to: Operations Supervisor
Supervises: N/A
Dress Requirement: Business casual
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Non-Exempt
Job Duties, these are considered essential to the successful performance of this position:
Create all Resources/ Providers in the Practice Management System.
Create all Resources/Providers in Practice Manager system.
Conduct schedule blocking and changes.
Maintain provider patient panel.
Create and Maintain the location changes in the Practice Management System.
Other duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Associates Degree preferred, experience may be considered.
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Ability to work with minimal supervision and exercise sound independent judgment
Knowledge of MS office applications
Facility Environment:
Heart of Ohio Family Health Centers operates in multiple sites in Central Ohio. The facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. Both facilities are on the main ground floor and ADA compliant.
This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions.
This work area is:
kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$30k-36k yearly est. Auto-Apply 60d+ ago
Guest Service Representative
Nothing Bundt Cakes 3.7
Westerville, OH
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Perks:
* Perfect hours for a balanced work schedule; closed on Sundays!
* Employee Discounts on Bundt Cake and Retail
* Casual Uniform
* Fun and joyful environment
Part time GSRs will be scheduled 10-25 hours per week Monday-Saturday. Shifts times may vary but typically the hours are morning (8:30am-3pm), mid day (10am-4pm or 11am-5pm), evening (2:30pm-7pm) or (3pm-7pm). Some holidays will be needed.
Need all shifts! Full time available for Day shift. *Pay range is based on experience.
Bakery hours are Monday-Friday, 9am-6pm / Saturday, 10am-6pm / Sunday - Closed
Accountabilities/Duties:
* Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
* Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
* Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
* Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
* Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
* Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
* Assists the Crafter in preparing cake decorations and packaging supplies as needed.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
* Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
* Enjoys interacting with diverse people and excels at providing a superior guest experience.
* Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
* Is diligent, organized and self-motivated.
* Has the ability to understand and carry out oral and written instructions and request clarification when needed.
* Is comfortable with new technology and has the ability to operate a point-of-sale system.
* Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
* Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
* Applicants must be 16 years of age or older.
* While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.