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Client associate vs customer service associate/cashier

The differences between client associates and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client associate and a customer service associate/cashier. Additionally, a client associate has an average salary of $45,992, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a client associate include client service, wealth management and sales support. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Client associate vs customer service associate/cashier overview

Client AssociateCustomer Service Associate/Cashier
Yearly salary$45,992$26,933
Hourly rate$22.11$12.95
Growth rate-4%-4%
Number of jobs191,586253,728
Job satisfaction--
Most common degreeBachelor's Degree, 74%High School Diploma, 41%
Average age4040
Years of experience1212

What does a client associate do?

A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

What does a customer service associate/cashier do?

A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.

Client associate vs customer service associate/cashier salary

Client associates and customer service associate/cashiers have different pay scales, as shown below.

Client AssociateCustomer Service Associate/Cashier
Average salary$45,992$26,933
Salary rangeBetween $28,000 And $74,000Between $21,000 And $33,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyArrowstreet Capital-
Best paying industryProfessional-

Differences between client associate and customer service associate/cashier education

There are a few differences between a client associate and a customer service associate/cashier in terms of educational background:

Client AssociateCustomer Service Associate/Cashier
Most common degreeBachelor's Degree, 74%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Client associate vs customer service associate/cashier demographics

Here are the differences between client associates' and customer service associate/cashiers' demographics:

Client AssociateCustomer Service Associate/Cashier
Average age4040
Gender ratioMale, 38.0% Female, 62.0%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 7.1% White, 54.0% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between client associate and customer service associate/cashier duties and responsibilities

Client associate example responsibilities.

  • Manage business development of electronic trading services for cash equities.
  • Process payroll and payroll taxes, generate financial statements, compute taxes owe and file corporate tax returns
  • Enter client trade orders, respond to client inquiries, research questions, troubleshoot problems, and maintain accurate client records.
  • Coordinate the conversion of data base from mainframe to windows base application
  • Establish advanced CRM skills that can be used through any interactions with clients.
  • Greet high profile clients, and act a liason between them and their attorney.
  • Show more

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
  • Show more

Client associate vs customer service associate/cashier skills

Common client associate skills
  • Client Service, 23%
  • Wealth Management, 13%
  • Sales Support, 12%
  • Investment Products, 6%
  • Customer Service, 4%
  • Branch Management, 4%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%

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