Client services administrator vs client service specialist

The differences between client services administrators and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services administrator and a client service specialist. Additionally, a client services administrator has an average salary of $42,359, which is higher than the $40,043 average annual salary of a client service specialist.

The top three skills for a client services administrator include customer service, excellent organizational and data entry. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Client services administrator vs client service specialist overview

	Client Services Administrator	Client Service Specialist
Yearly salary	$42,359	$40,043
Hourly rate	$20.36	$19.25
Growth rate	-4%	-4%
Number of jobs	165,043	225,591
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does a client services administrator do?

Known as customer service administrators, client service administrators assist and support customers in different industries. The administrators deal with customers through emails or phone calls. They receive orders via email, post, or phone, respond accordingly, and process them on time. It is also part of their job to manage the complaints and inquiries of their customers. Among the skills they need to develop include salesmanship, teamwork, communication, and problem-solving.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Client services administrator vs client service specialist salary

Client services administrators and client service specialists have different pay scales, as shown below.

	Client Services Administrator	Client Service Specialist
Average salary	$42,359	$40,043
Salary range	Between $27,000 And $65,000	Between $26,000 And $61,000
Highest paying City	Lakewood, NJ	New York, NY
Highest paying state	New Jersey	New York
Best paying company	Ernst & Young	Moody's
Best paying industry	Pharmaceutical	Finance

Differences between client services administrator and client service specialist education

There are a few differences between a client services administrator and a client service specialist in terms of educational background:

	Client Services Administrator	Client Service Specialist
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Client services administrator vs client service specialist demographics

Here are the differences between client services administrators' and client service specialists' demographics:

	Client Services Administrator	Client Service Specialist
Average age	40	40
Gender ratio	Male, 33.3% Female, 66.7%	Male, 29.5% Female, 70.5%
Race ratio	Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between client services administrator and client service specialist duties and responsibilities

Client services administrator example responsibilities.

Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Advance proficiency in creating/editing PowerPoint presentations.
Assist in preparation of client presentations using Microsoft PowerPoint.
Assist in developing and implementing new policies and procedures pertaining to the administrative and management functions of the foreclosure department.
Demonstrate excellent customer service acting as a liaison between the mortgage companies, contractors, and HUD.
Submit over allowable charges on the claims to HUD and order preservation work once approval is received.

Client service specialist example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Demonstrate compassion and encouragement during tough moments.
Prepare and present PowerPoint presentations for training meetings.
Create a PowerPoint presentation implement into the official training program.
Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Client services administrator vs client service specialist skills

Common client services administrator skills

Customer Service, 25%
Excellent Organizational, 13%
Data Entry, 6%
Phone Calls, 5%
HR, 4%
Outbound Calls, 4%

Common client service specialist skills

Client Service, 16%
Excellent Interpersonal, 7%
Client Facing, 6%
Client Issues, 5%
Data Entry, 5%
Work Ethic, 4%

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Office and Administrative Industry
Client Services Administrator
Client Services Administrator vs Client Service Specialist

Updated January 8, 2025

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