Client services administrator vs client support administrator

The differences between client services administrators and client support administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client services administrator, becoming a client support administrator takes usually requires 1-2 years. Additionally, a client support administrator has an average salary of $51,249, which is higher than the $42,359 average annual salary of a client services administrator.

The top three skills for a client services administrator include customer service, excellent organizational and data entry. The most important skills for a client support administrator are client support, troubleshoot, and DOD.

Client services administrator vs client support administrator overview

	Client Services Administrator	Client Support Administrator
Yearly salary	$42,359	$51,249
Hourly rate	$20.36	$24.64
Growth rate	-4%	5%
Number of jobs	165,043	152,598
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Associate Degree, 44%
Average age	40	43
Years of experience	12	2

Client services administrator vs client support administrator salary

Client services administrators and client support administrators have different pay scales, as shown below.

	Client Services Administrator	Client Support Administrator
Average salary	$42,359	$51,249
Salary range	Between $27,000 And $65,000	Between $33,000 And $78,000
Highest paying City	Lakewood, NJ	-
Highest paying state	New Jersey	-
Best paying company	Ernst & Young	-
Best paying industry	Pharmaceutical	-

Differences between client services administrator and client support administrator education

There are a few differences between a client services administrator and a client support administrator in terms of educational background:

	Client Services Administrator	Client Support Administrator
Most common degree	Bachelor's Degree, 62%	Associate Degree, 44%
Most common major	Business	Computer Information Systems
Most common college	-	University of Southern California

Client services administrator vs client support administrator demographics

Here are the differences between client services administrators' and client support administrators' demographics:

	Client Services Administrator	Client Support Administrator
Average age	40	43
Gender ratio	Male, 33.3% Female, 66.7%	Male, 58.4% Female, 41.6%
Race ratio	Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7%	Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage	7%	9%

Differences between client services administrator and client support administrator duties and responsibilities

Client services administrator example responsibilities.

Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Advance proficiency in creating/editing PowerPoint presentations.
Assist in preparation of client presentations using Microsoft PowerPoint.
Assist in developing and implementing new policies and procedures pertaining to the administrative and management functions of the foreclosure department.
Demonstrate excellent customer service acting as a liaison between the mortgage companies, contractors, and HUD.
Submit over allowable charges on the claims to HUD and order preservation work once approval is received.

Client support administrator example responsibilities.

Configure, maintain, and manage LAN, VLAN, and wireless networks physically, remotely, and wirelessly.
Accomplish all troubleshooting issues that arise via the remedy ticketing system, over the phone, or while monitoring servers.
Manage day-to-day LAN system operations.
Manage information systems on DoD unclassify and classify network.
Manage all operating end-user software including JavaScript - updating/installing Java.
Provide support for client PC connectivity - Ethernet, TCP/IP and VPN.

Client services administrator vs client support administrator skills

Common client services administrator skills

Customer Service, 25%
Excellent Organizational, 13%
Data Entry, 6%
Phone Calls, 5%
HR, 4%
Outbound Calls, 4%

Common client support administrator skills

Client Support, 14%
Troubleshoot, 11%
DOD, 7%
Computer System, 6%
Technical Support, 5%
Remote Desktop, 4%

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Client Services Administrator
Client Services Administrator vs Client Support Administrator

Updated January 8, 2025

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