Substance Abuse Counselor
Clinical case manager job in Naples, FL
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives.
We take great pride in treating our patients with dignity and respect in each phase of their treatment experience
Essential Functions:
Works with patients to complete all intakes, admissions, discharges, and transfer paperwork.
Documents patient progress through counseling and interaction through groups.
Completes patient psychosocial and an individualized treatment plan within the required time frame.
Identifies any clinical/case management needs and works to address those needs.
Performs individual, group, and family counseling as required.
Performs direct one-on-one patient conseling through individual or group counseling.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Obtains Urine Drug Screens and initial patient photo identification.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Experience in substance abuse field is not required, but preferred
Qualified candidates will have a Bachelor's degree in a related field
Experience Required:
Minimum of 500 hours of experience in substance abuse is preferred
Skill and Ability:
Must possess excellent interpersonal and communication skills
Ability to multitask, prioritize, and be dependable and reliable
Basic mathematics skills
Benefits:
Competitive Pay
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401k with up to 3% matching
Leadership Development Academy
EOC:
Colonial Management Group, LP./New Season Is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
Job or State Requirements
BA Degree in a Human Services Related Field
Substance Abuse Counselor (Master's Level OR Bachelor's Level)
Clinical case manager job in Lehigh Acres, FL
COUNSELOR-4 JOB DESCRIPTION
New Season
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives.
We take great pride in treating our patients with dignity and respect in each phase of their treatment experience
Essential Functions:
Works with patients to complete all intakes, admissions, discharges, and transfer paperwork.
Documents patient progress through counseling and interaction through groups.
Completes patient psychosocial and an individualized treatment plan within the required time frame.
Identifies any clinical/case management needs and works to address those needs.
Performs individual, group, and family counseling as required.
Performs direct one-on-one patient contact through individual or group counseling.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Obtains Urine Drug Screens and initial patient photo identification.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Experience in substance abuse field is not required, but preferred
Qualified candidates will have a Master's degree in a related field
Experience Required:
Minimum of 500 hours of experience in substance abuse
Skill and Ability:
Possess excellent interpersonal and communication skills
Ability to multitask, prioritize, and be dependable and reliable
Basic mathematics skills
Benefits:
Competitive Pay
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401k with up to 3% matching
Leadership Development Academy
EOC:
Colonial Management Group, LP./New Season Is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
Job or State Requirements
Master's Degree OR Bachelor's Degree in Psychology, Social Work, Human Services, Counseling, or related/state-approved field.
Licensed Professional Counselor
Clinical case manager job in Cape Coral, FL
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Case Manager Intensive (HSPRS)
Clinical case manager job in Fort Myers, FL
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.
LSF is looking for a talented Case Manager Intensive who wants to make an impact in the lives of others.
Purpose & Impact:
The Case Manager Intensive seeks to provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals.
Essential Functions:
Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation.
Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues)
Conduct comprehensive intakes for all participants determined eligible for the program
Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals.
Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being.
Submit detailed and thorough documentation in compliance with LSF policies and procedures
Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services.
Provide extended/enhanced cultural orientation workshops to program participants as needed
Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate.
Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting.
Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants.
Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed.
Participate in community coordination, capacity building and partnership development activities in the service area.
Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information.
Acquire comprehensive knowledge and thorough understanding of programmatic requirements of
Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
Trains, supervises, and supports Program Interns and
Participate in ongoing supervision
Prepares Program reports as required
Performs other related duties as assigned
Other Functions:
May enter all financial transactions of the client's funds into the system as well as accounting per procedures in a timely manner
May create and document check request vouchers for all clients per scheduled if necessary
Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire).
Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly.
Provides indirect supervision of Resettlement Program staff
Assists manager with RFP and other projects
Assists Manager in enforcement and attaining program goals
Provides training to program staff if necessary
Physical Requirements:
Able to travel to other counties.
Able to sit and stand for long periods time.
Able to utilize office equipment.
Able to work in fast paced environment.
Education:
Bachelor's degree required. Preference for degree in a Social Work or behavioral/human services field.
Experience:
Two years of experience providing case management and/or social services preferred
Case management experience is strongly preferred
3-year experience working with refugee or immigrants preferred
Cross-cultural or international experience preferred
Skills:
Proficiency in Microsoft Office applications
Knowledge of community resources and ability to connect families to community
Excellent verbal and written communication skills
Critical assessment and analysis skills
Ability to work and deal a diverse group of
Must be able to keep confidential
Bilingual required
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Reports to Manager
Must be a team player with monitors as well as other clerical
Accurate, complete and timely submission of required reports and documentation to LIRS &
Effective working relationship with clients (providers).
Adherence to LSF policies and procedures
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Utilization Management Case Manager
Clinical case manager job in Fort Myers, FL
Department: Utilization Management - Corporate Work Type: Full Time Shift: Shift 2/7:00:00 AM to 7:00:00 PM Minimum to Midpoint Pay Rate:$30.27 - $40.86 / hour This is an onsite position at Healthpark Medical Center in the ER, 12hr shifts. May also be covering Peds ER as well.
Join a dynamic and mission-driven team dedicated to ensuring patients receive the right care, at the right time, in the right setting. As a Utilization Management RN, you will play a key role in safeguarding regulatory compliance, verifying medical necessity, and promoting appropriate levels of care throughout the patient journey.
In this role, you will collaborate closely with providers, clinical teams, and ancillary departments to facilitate accurate, real-time documentation that reflects the true scope of services and resources utilized. Your expertise helps support optimal reimbursement, quality outcomes, and system-wide integrity.
You will also be responsible for meeting defined productivity and accuracy targets, applying critical thinking and clinical judgment to every review, and ensuring that utilization management processes run efficiently and effectively. Your work directly supports organizational excellence, patient-centered care, and fiscal stewardship.
Requirements
Education
* Required: Graduate of an accredited school of professional nursing
* Preferred: Bachelor of Science in Nursing (BSN) or a bachelors degree in a related healthcare field
Experience
* Required: Minimum 3 years of acute care hospital clinical experience
OR
Equivalent utilization management experience within the past 2 years, with emphasis on acute care
Licensure
* Required: Active Florida RN license
Certification
* Preferred: Case Management certification such as ACM, CCM, CMCN, or NACCM
Skills & Competencies
* Strong communication and interpersonal skills
* Solid analytical abilities with attention to detail in documentation, grammar, and accuracy
* Proficiency with basic computer systems and EMR workflows
* Ability to multitask and manage competing priorities in a fast-paced environment
US:FL:Fort Myers
Case Manager III RRH
Clinical case manager job in Fort Myers, FL
MISSION STATEMENT: To transform lives through love and service.
SUMMARY: The Case Manager provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services for individuals and families enrolled in rapid rehousing services so they may access permanent housing and achieve housing stability. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals and families experiencing homelessness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time.)
Screening households to determine and document eligibility.
Assessment of the individual and other family members of their strengths, needs, abilities and preferences to assist in the development of housing goals.
Ability to focus on housing and to use strengths- based practices focus on participant engagement and meeting the unique needs.
Developing a Housing Stability Plan, addressing crisis intervention, potential barriers, housing identification, move-in, self-sufficiency and budget for each household within one week of entry into program.
Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
Monitor participants housing stability and be available to resolve crisis, at a minimum during the time rapid-re-housing assistance is provided.
Work directly with Coordinated Entry System.
Providing referrals and facilitating access to services and community resources as needed.
Providing on-going risk assessment and safety planning.
Conduct home visits.
Responsible for collecting all necessary documentation for client files according to established guidelines.
Process requests for rental assistance, application fees and other forms of assistance.
Utilize HMIS and coordinate with the Coordinated Entry System.
Attends regular meetings of RRH providers.
Adheres to countywide RRH policies and procedures.
All other duties as assigned.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission-driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
OTHER RESPONSIBILITIES:
Complies with all applicable training requirements.
Complies with all company safety, personnel and operational policies and procedures.
Complies with work schedule to ensure effective operations of Agency programs.
Contributes positively as a member of a productive and cooperative team.
Performs other duties as necessary to fulfill the mission of the St. Vincent de Paul CARES
Employee Benefits:
Health Insurance.
Life insurance.
Dental Insurance.
Vision insurance.
Short- and Long-Term Disability.
120 hours of PTO accrued biweekly starting at day 1 of employment.
13 Paid Holidays to include Employee's birthday and Date of Hire.
403(b) with employer match up to 3%.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English.
Possess basic computer skills.
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
Flexible work schedule including evenings, nights, weekends and holidays.
Ability to set appropriate limits, work under deadlines and multi-task.
Ability to organize, prioritize, self-motivate, and deliver results.
Excellent communication and listening skills.
Possess strong work ethics.
Successfully pass Law Enforcement background screening.
Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business.
Must have reliable transportation.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
Knowledge in harm reduction, motivational interviewing and trauma-informed care.
Abide by regulatory requirements of all rapid-rehousing funding streams and on the ethical use and application of program's financial policies.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Have knowledge of homelessness, severe and persistent mental illness and substance abuse.
Knowledge of resources in the community available for the homeless population.
Knowledge of wrap around services and providers within CoC.
Ability to form partnerships in the community and seek out community resources.
Strong organizational, time management and data management skills.
Proven ability to work effectively both individually and as part of a team.
Ability to multi-task and problem solve under pressure.
Ability to provide customer service to difficult populations.
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers in order to provide wrap-around services.
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations.
Ability to make appropriate and time-related services and supports available to families and individuals to allow them to stabilize quickly in permanent housing.
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications.)
This position requires a minimum of a bachelor's degree in social work or related field.
Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis.
Must be familiar with a multitude of wrap around services and providers within the CoC.
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities.
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook.
Knowledge of RRH Standards preferred (HPRP, Emergency Shelter Grant (ESG), CoC, Grant Per Diem (GPD), etc.)
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
Auto-ApplyPre Suit Bilingual (Spanish) Case Manager (Personal Injury)
Clinical case manager job in Fort Myers, FL
Job DescriptionSalary: $60k-$75k/yr
Viles and Beckman. The 5 Star Law Firm. Where every client is treated like family.
Are you someone who gets excited when a challenge comes your way? Do you light up at the chance to guide a worried client and help them feel safe, supported, and heard? Do you take pride in getting every detail right because you know a familys future depends on it?
If that sounds like you, this isnt just a role.
Este no es solo un trabajo. Esta es una oportunidad.
An opportunity to grow.
An opportunity to serve.
An opportunity to make a real impact on English and Spanish speaking families across our community.
Our clients are family. Nuestros clientes son familia.
If you feel that deeply, youll feel right at home here.
Who We Are
At Viles and Beckman, we protect injured clients the way we would protect our own loved ones. We show up with compassion, clarity, and relentless dedication. When families are overwhelmed, we give them direction. When they feel alone, we stand beside them. When their future is on the line, we fight for them with everything we have.
Our Hispanic community is growing, and so is our responsibility to serve them with dignity and care. Every client deserves someone who speaks their language and honors their story, and thats why this role matters.
Who You Are
Youre resourceful, detail oriented, and calm in fast moving situations. You dont just complete work. You own it. Youre the person people come to when they need answers, clarity, or reassurance.
And most importantly:
You are fully bilingual in English and Spanish.
This is not a preference. This is essential. Our Spanish speaking clients depend on you.
Youre right for this opportunity if you:
Communicate with empathy and connection in both English and Spanish
Manage a high volume of cases without losing sight of quality
Love solving problems and finding key details others might miss
Have strong writing skills and enjoy telling the story of a case
Work well independently and stay focused without heavy oversight
Thrive in a collaborative, team oriented culture
Embrace growth, coaching, and continuous improvement
Bring a tech forward mindset and enjoy learning new tools
Believe in serving the community and making peoples lives better
Experience with negotiations or investigations is a plus.
What Youll Do
As a Pre Suit Case Manager, youll guide clients from the moment they come to us until their case is resolved. Youll be their steady voice, their support system, and their advocate.
You will:
Communicate with clients in English and Spanish with compassion and clarity
Coordinate medical treatment and make sure records and bills are obtained
Review and summarize medical records and damages
Prepare persuasive, well-structured demand letters
Participate in settlement strategy discussions
Reduce liens and prepare closing documents
Move cases forward proactively and meet monthly goals
Deliver a true 5 Star experience every step of the way
What You Bring
Full bilingual fluency in English and Spanish
Three to five years of legal or case management experience preferred
Strong communication and writing skills
Excellent organization and attention to detail
A steady, supportive presence for clients
Comfort with Microsoft Office, Filevine, and evolving technology
A passion for helping people and making an impact
A growth driven attitude and willingness to be coached
Community centered values and a desire to serve
What Youll Receive
A team that treats you like family
Leaders who invest in your growth and success
Flexible PTO and paid holidays and birthday day off
401(k) with matching
Professional development, mentorship, and advancement opportunities
Paid community service days
A workplace recognized as one of the Best Places to Work in SWFL
The chance to make a meaningful difference for families who truly need you
Final Question
When you face a challenge, do you step forward or step back?
If you're ready for an opportunity that stretches you, inspires you, and allows you to serve families in both English and Spanish, we want to meet you.
Apply now and tell us why you're the right person for this opportunity.
Case Manager
Clinical case manager job in Fort Myers, FL
✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Case Manager - Days at Fort Myers Academy in Fort Myers, Florida ✨
Ft. Myers Academy, located close to stunning beaches, offers comprehensive care and treatment, specializing in evidence-based intensive mental health services. The academy is dedicated to providing high-quality care in a serene and supportive environment, designed to promote healing and recovery for individuals facing mental health challenges. With a focus on evidence-based practices, Ft. Myers Academy ensures that each client receives personalized, effective treatment tailored to their specific needs.
Pay: Starting at $23.50 per hour.
Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues
and more!
ROP-benefits-and-perks-2
What you will do: As a Case Manager/ Transitional Services, you will be responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their case load. The Case Manager/ Transitional Services reports to the Director of Student Services and/or Program Director.
To be considered you should:
Be empathetic, patient, and treat others with respect.
Have a BA/BS in a related field.
Have prior case management experience, including 3 years with youth and/or juvenile placement agencies.
Have a desire to work with troubled teens.
Be able to pass a criminal background check, drug screen, physical, and TB test.
Schedule: Typical schedule: 5 days on - 2 days off. Days of the week may vary. Evening and weekend hours as necessary.
Apply today and Make a Difference in the Lives of Youth!
After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a
Case Manager
,
you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.
Follow us on Social!
Instagram / Facebook / Linkedin / Tik Tok / YouTube
Bilingual Spanish / English Speaking Case Manager - Government
Clinical case manager job in Naples, FL
HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.
As a Case Manager, you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.
Essential Functions:
Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
Assist applicants with the completion and submission of their program applications, as needed.
Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
Review applicant vulnerability factors and assign appropriate priority status to their application.
Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.
Obtains a working knowledge of applicant needs and program eligibility criteria.
Understands program requirements and other key objectives.
Understands program processes from start to finish and communicates those processes clearly to applicants.
Gathers applicant documentation and uploads to program system of record.
Records all communications in the program system of record.
Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applicant calls.
Qualifications:
A Case Manager should possess 2 years of demonstrated experience in the qualifications identified below:
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
Ability to manage effectively with or without subordinates.
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
Associate degree preferred
Local travel may be required at times. A valid driver's license and a good driving record are required.
Bilingual in Spanish / English required. Ability to read, write, and speak English and Spanish.
Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
Strong customer service skills and knowledge of customer service best practices.
Ability to maintain the confidentiality of program information.
HORNE Values…
A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
A work environment that promotes collaboration, consistency, and community service to empower people.
An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.
HORNE Offers…
An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.”
A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.
We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE!
HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
Case Manager
Clinical case manager job in Fort Myers, FL
Make a Meaningful Impact Every Day - Join Our Team! We are seeking a full-time Case Manager to join our compassionate, supportive team! Starting rate of pay $22.00 per hour. Benefits include 3 weeks PTO (prorated), 10 paid holidays, medical, dental, vision, 401K with matching, and more.
Are you looking for more than just a job?
Do you believe that mental wellness deserves dignity, support, and human connection? Join our mission-driven organization where mental health meets independence.
This is more than a job. It's a calling.
If you're calm under pressure, kind without effort, and committed to helping others thrive, we'd love to meet you.
Duties and responsibilities
Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
Demonstrates and coaches the development of skills identified as goals in the service plan.
Provides transportation for identified client to maintain medical or other appointments outside the program.
Develop weekly schedule of activities for clients based on their needs that ensures consistency.
Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
Communicate with identified collaborative agencies regarding any changes in mental/physical status.
Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client's Electronic Medical Record and other human services system if required by position within 48 hours of service.
Maintain safety, security and satisfaction of identified client by monitoring environment of care.
Assess, orient and facilitate the entry of shelter and transition residents into housing units.
Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
Meet with clients on a regularly scheduled basis to discuss, assess, direct and assist in the removal of barriers to self-sufficiency.
Assist clients to apply for and maintain benefits.
Schedule and conduct house meetings at least monthly.
Screen potential new clients in acute care facilities and the community.
Meet with professionals from outside agencies to conduct outreach for various programs.
Conduct outreach in the community with the homeless population.
Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
Complete a monthly peer review.
Complete monthly housing checklist with each resident.
Responsible for clearing out resident belongings after resident vacates property.
Interact professionally with residents, co-workers and community agencies. Must be able to maintain tact and professionalism.
Other duties and responsibilities as assigned.
Case Manager, Positive Youth Development Program
Clinical case manager job in Bonita Springs, FL
Title: Case Manager, Positive Youth Development Program
Reports to: Program Manager
Classification: Hourly/Nonexempt
Catholic Charities, Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida. The Education Caseworker for Positive Youth Development (after-school tutoring and summer enrichment program) helps to coordinate services for children in elementary school and middle school, works closely with the parents or caregivers toward identified goals and academic improvement of children in the program, and acts as liaison with the school system. During the summer, this position assists in the coordination, planning, and execution of summer activities, as well provides coverage at both sites.
Job Responsibilities
To assess students, develop an education plan, establish regular communication with parents and teachers, track progress (grades and behavior), plan daily activities, direct daily routine, and coordinate volunteers.
To coordinate planning and execution of the summer program schedule and activities.
To collaborate with client in-take process and maintain an up-to-date client database.
To comply with all contractual obligations and requirements. To complete all written reports and daily documentation as assigned, punctually and thoroughly.
To comply with agency continuous quality improvement policies.
To work as a member of the PYD team.
To communicate successes and concerns with supervisors.
To learn and adhere to all Catholic Charities personnel policies and regional procedures.
To participate in all required programs and in-service training.
Knowledge of geographic area to travel primarily for the purposes of promoting the program.
The ability to work independently with minimal supervision.
Case Manager Assistant
Clinical case manager job in Cape Coral, FL
Job Description
Experience Health & Wellness Center in Cape Coral, FL is looking to hire a full-time OR part-time Case Manager Assistant to help our chiropractors provide exceptional natural health care. Are you passionate about health and wellness? Would you like to join an established company that will help you take your career to the next level? If so, please read on!
This full-time OR part-time position earns a competitive wage of $16.00 - $19.00/hour. We provide excellent benefits and perks, including accrued paid time off (PTO), a 401(k), paid holidays, health stipends, annual bonuses, and birthday and work anniversary celebrations. If this sounds like the right entry-level patient care opportunity for you, apply today!
ABOUT EXPERIENCE HEALTH & WELLNESS CENTER
Experience Health & Wellness Center has been rated one of the top clinics in Cape Coral and for good reason! Our unique approach to chiropractic care with a focus on the nervous system helps us provide our patients with high-quality, comprehensive care that relieves pain and leaves them feeling rejuvenated. We specialize in upper cervical chiropractic care, which is a painless spinal adjustment that helps balance the body and nervous system. Our mission is to give, love, serve, and educate our community on holistic healthcare, and to help everyone experience true health and healing.
While our dedication to providing natural healthcare drives what we do, the true secret behind our success is our hardworking, talented team of employees. We want to support our team's well-being just as much as our patients', which is why we foster a fun, positive working environment where our employees can grow and thrive. Our employees also enjoy competitive pay and generous benefits.
A DAY IN THE LIFE OF A CASE MANAGER ASSISTANT
As a full-time or part-time Case Manager Assistant, you provide valuable support for our chiropractors and our case managers. You are eager to assist with day-to-day operations around our clinic and help our patients achieve higher levels of wellness. With every new patient, you perform an initial consultation and provide questionnaires about their health history. Attentive to detail, you enter this data into their files in our computer system.
As directed by our case managers, you make follow-up calls to patients about appointments or their experience.
QUALIFICATIONS FOR A CASE MANAGER ASSISTANT
Experience with data entry
Passion for health and wellness
Experience with patient care would be preferred but is not required for this entry-level position. Do you have superb communication skills? Are you extremely organized? Do you work well with a team? Are you happy to help our chiropractors wherever needed? If yes, you might just be perfect for this patient care position!
WORK SCHEDULE FOR A CASE MANAGER ASSISTANT
This entry-level position is open to full-time AND part-time shifts.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this entry-level patient care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 33991
Job Posted by ApplicantPro
Case Manager
Clinical case manager job in Naples, FL
The Case Manager serves as the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. This role will maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. The Case Manager may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. This role may specialize in specific subjects within the functional area.
This position is required to be in office, and you will be required to travel to several intake centers in order to collaborate directly with clients, case management and leadership regarding program applications.
Local travel may be required at times.
Job Duties
Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members
Assists applicants with the completion and submission of their program applications, as needed
Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review
Reviews applicant vulnerability factors and assign appropriate priority status to their application
Conducts an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete
Ensures program applicants are continuously updated regarding the status of their program application
Provides frequent, diligent, and professional communication
Obtains a working knowledge of applicant needs and program eligibility criteria
Understands program requirements and other key objectives
Understands program processes from start to finish and communicates those processes clearly to applicants
Gathers applicant documentation and uploads to program system of record
Records all communications in the program system of record
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities
Education:
High School Diploma or GED, required
Associate degree, preferred
Experience:
Two or more years' experience providing customer service and or clerical work, required
Knowledge of creating tables and graphs in Microsoft Excel, required
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge, preferred
Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects, preferred
License/Certifications:
Valid driver's license and good driving record, required
Software:
Proficient in the use of Microsoft Word, Excel, Outlook, required
Proficient in the use of the internet, required
Language:
Bilingual in English / Spanish preferred
Other Knowledge, Skills & Abilities:
Ability to manage effectively with or without subordinates
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance
Excellent written and verbal communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills
Ability to quickly learn new software applications
Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations
Strong customer service skills and knowledge of customer service best practices
Ability to maintain the confidentiality of program information
Case Manager
Clinical case manager job in North Port, FL
Job DescriptionJoin Our Team at Boohoff Law! Position: Full-Time Personal Injury Case Manager. Are you passionate about helping people and making a difference in your community? Boohoff Law, a top-rated personal injury law firm known for its dedication to client care and pursuit of justice, is looking for an experienced Case Manager to join our dynamic Seattle office.
About the Role:
As a Case Manager, you'll play a vital role in guiding clients through the pre-litigation phase of their personal injury cases. From initial intake to settlement, you'll work alongside a supportive legal team that values professionalism, compassion, and teamwork.
Key Responsibilities:
Manage a caseload of pre-suit personal injury files.
Regularly follow up with clients, medical providers, and insurance companies.
Request, review, and organize medical records and case documentation.
Monitor case progress and ensure deadlines are met.
Contribute to office operations and assist teammates as needed.
What We're Looking For:
Personal Injury experience is a must.
Current or former bodily injury or insurance adjusters are encouraged to apply.
Excellent communication skills with a friendly, professional phone manner.
Strong organizational skills with the ability to multitask and prioritize.
A true team player with a positive attitude and willingness to lend a hand.
Why You'll Love Working Here:We believe that great work deserves great rewards. That's why we offer a competitive benefits package, including:
Comprehensive health, dental, vision, and life insurance.
Paid Time Off (PTO) and paid holidays.
401(k) retirement plan.
Employee appreciation events.
Access to supplemental insurance options.
Ready to Join a Firm That Cares?
If you're ready to bring your skills and passion to a firm that values its team and community, we'd love to hear from you.
Apply today and take the next step in your career with Boohoff Law!
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IRIS Clinician
Clinical case manager job in Punta Gorda, FL
Job Details 1700 EDUCATION AVE - PUNTA GORDA, FL Full Time Graduate Degree $48680.00 - $57680.00 Salary/year Road Warrior Nonprofit - Social ServicesDescription
Sign-On Bonus: $4,000
Along with CIT trained officer, provides effective screenings and crisis counseling to at-risk individuals and families in their homes or the community.
Work with individuals and families to prevent crisis and promote treatment engagement, while assessing risk ongoing.
May help individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; financial issues; and issues associated with the aging and mental and emotional health.
Refer individuals to various social services in Charlotte and surrounding counties
Provides for monitoring, engagement, and coordination with the Sherriff' Office personnel and CBHC and other behavioral health providers, providing interventions to persons presenting in crisis.
Receive referrals from the Sheriff' Office members (typically individuals with many dispatches for MH related issues and senior referrals), schools and from providers, monitoring of those identified in need of services (and often) encouragement to engage in treatment to try and avert persons ‘falling through the cracks'.
Maintain accurate, complete and up-to-date documentation in accordance with the internal and external audit standards
Provide clinical services as needed, cooperating with agency staff and external partners, and interacting with the community on behalf of the program.
Perform screenings and other clinical services.
A proactive position so we are not responding in an immediate crisis, but rather when there are a few red flags that might be higher risk and not engaging in treatment.
What We Offer
Competitive salary and sign-on bonus.
Comprehensive Benefits:
Health, dental, vision, and life insurance.
Paid Time Off (PTO) and 11 paid holidays.
403(b) Retirement Plan with 9% employer contribution (for eligible staff).
Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans.
Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities.
Qualified Supervisor to provide clinical supervision for licensure candidates.
Career Growth Opportunities: We invest in our leaders!
Qualifications
Master's degree in counseling or related field.
Experience working with adults and children with mental health and substance use disorders.
Experience working with individuals in crisis preferred.
Ability to sit and stand for periods of time.
Ability to safely operate a motor vehicle.
Ability to pass a level II Background clearance and drug test.
Valid FL drivers' license, insurance, and safe driving record.
Dependable transportation (registered, safe operating conditions, etc.)
Ability to work flexible schedule, including evenings, weekends, and holidays. Required to work 12 hour shifts.
Must be familiar with and actively refer to various social services resources in Charlotte and surrounding counties.
Must possess strong evaluation skills, excellent professional written and verbal communication, interpersonal skills, and active listening skills.
Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
Ability to use a computer.
Attention to detail.
Ability to work independently and as part of a team, in collaboration with other community partners.
Ability to manage stressful situations and display appropriate work demeanor and boundaries.
Ability to demonstrate excellent customer service.
Strong oral and written communication skills.
Family Support Clinician
Clinical case manager job in Naples, FL
Job DescriptionSalary: DOE
Family Mental Health Counselor The Shelter for Abused Women & Children
Reports to: Clinical Director Employment Type: Fulltime, Exempt (Salary)
Direct Reports: N/A
Salary: Determined based on experience, local wages, and nonprofit industry rates.
The Impact of This Position
Empower and support survivors of domestic violence through compassionate individual and group counseling, evidence-based interventions, and trauma-informed care. Foster healing and resilience by developing support group resources and maintaining strong collaborations with local childrens agencies and schools. Stay informed on best practices for working with survivors of trauma, ensuring access to vital community resources and referrals that promote safety, stability, and recovery.
Full-time Employee Benefits Package
The Shelter offers a spectacular benefits package for all full-time staff, including a 36-hour work week, staff appreciation events, and generous 200 hours of paid time off for vacation, your birthday, holidays, and sick days. We cover 100% of medical and mental health benefits, offer affordable dental and vision plans, an employer match 401K program, Flexible Spending Account for medical expenses and dependent care, Employee Assistance Program, and Paid Time Off Buy Back Program for eligible employees. We also encourage a happy, healthy, and whole work environment by empowering staff to maintain their wellness through fitness incentives. Full disclosure of details, policies, and procedures are provided upon hire.
Non-Negotiables
Education and Experience
Registered Intern in process of licensure (mental health counseling only) or licensed to practice in FL (LMHC or LCSW preferred)
Masters Degree in Social Work or Mental Health Counseling
Experience in domestic violence and family dysfunction (preferred).
Experience providing support to children and parent in a domestic violence shelter (preferred).
Experience as a school social worker or guidance counselor is beneficial (preferred).
Certifications and Training
Licensed Clinical Social Worker or Licensed Mental Health Counselor in state of Florida. (LMHC, LCSW)
Training and experience in crisis intervention counseling preferred. Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), or Board-Certified Behavior Analyst (BCBA), a plus, but not required
Completion of First Aid and CPR certification.
Successful completion of The Shelters Core Competency training upon hire.
EOO & Compliance
The Shelter is an Equal Opportunity Employer
Must provide valid authorization to work in the U.S.
Must have a valid Florida Drivers License.
Must pass state and federal background checks, provide satisfactory references, and complete a drug screening
Skills and Competencies
Ability to advocate on behalf of victims of domestic violence.
Demonstrated ability to teach parenting skills and implement behavioral interventions.
Demonstrated proficiency with Computer literacy. Savvy with various tech platforms.
Strong organizational skills with the ability to adapt seamlessly to various environments, demonstrating flexibility and a proactive approach.
Essential Functions
Assess child abuse and neglect and provide intervention and prevention methods and resources.
Assess needs of children and adults seeking counseling services.
Conduct danger and lethality assessments and develop safety plans.
Maintain appropriate records and statistics for all clients as required.
Other duties (clinical or administrative) as assigned.
Provide individual and group counseling for adults and children.
Provide individual assessments for adults and children
Provide intervention, support, and referrals
Who You Are
Able to prioritize effectively and work within tight timelines.
Caring, compassionate, and kind.
Collaborative, with the ability to inspire and foster partnerships.
Comfortable learning new systems, software, and processes.
Composed and self-aware when facing challenges.
Critical thinker and objective decision-maker.
Curious, gritty, and passionate about The Shelters mission.
Bi-lingual preferred (Spanish or Creole)
Detail-oriented and accurate in work.
Professional proficiency in English; bilingual in Spanish or Creole preferred.
Willing to take extreme ownership of responsibilities and contributions.
What We Value
A culture of philanthropy.
Adaptability to new systems and processes.
Attention to detail and accuracy in work.
Human connection and personal growth.
Kindness, compassion, and open-mindedness.
The Shelters 3 Is: Integrity, Initiative, & Innovation
Passion for our mission and eagerness to learn.
Professionalism and leadership by example.
Resilience and extreme ownership in facing challenges
Inclusive Job Requirements & Anti-Discrimination Framework
You must be able to lift and bend up to 20 lbs. This role may require extended periods of sitting or standing. The described work environment reflects conditions typically encountered while performing the essential functions of this job. Requests for reasonable accommodations under the ADA will be reviewed in accordance with applicable laws. The Shelter is an equal opportunity employer and makes employment decisions based on merit and job-related qualifications, without consideration of protected characteristics as defined by federal law.
Case Manager III RRH
Clinical case manager job in Fort Myers, FL
MISSION STATEMENT: To transform lives through love and service.
SUMMARY: The Case Manager provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services for individuals and families enrolled in rapid rehousing services so they may access permanent housing and achieve housing stability. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals and families experiencing homelessness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time.)
Screening households to determine and document eligibility.
Assessment of the individual and other family members of their strengths, needs, abilities and preferences to assist in the development of housing goals.
Ability to focus on housing and to use strengths- based practices focus on participant engagement and meeting the unique needs.
Developing a Housing Stability Plan, addressing crisis intervention, potential barriers, housing identification, move-in, self-sufficiency and budget for each household within one week of entry into program.
Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
Monitor participants housing stability and be available to resolve crisis, at a minimum during the time rapid-re-housing assistance is provided.
Work directly with Coordinated Entry System.
Providing referrals and facilitating access to services and community resources as needed.
Providing on-going risk assessment and safety planning.
Conduct home visits.
Responsible for collecting all necessary documentation for client files according to established guidelines.
Process requests for rental assistance, application fees and other forms of assistance.
Utilize HMIS and coordinate with the Coordinated Entry System.
Attends regular meetings of RRH providers.
Adheres to countywide RRH policies and procedures.
All other duties as assigned.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission-driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
OTHER RESPONSIBILITIES:
Complies with all applicable training requirements.
Complies with all company safety, personnel and operational policies and procedures.
Complies with work schedule to ensure effective operations of Agency programs.
Contributes positively as a member of a productive and cooperative team.
Performs other duties as necessary to fulfill the mission of the St. Vincent de Paul CARES
Employee Benefits:
Health Insurance.
Life insurance.
Dental Insurance.
Vision insurance.
Short- and Long-Term Disability.
120 hours of PTO accrued biweekly starting at day 1 of employment.
13 Paid Holidays to include Employee's birthday and Date of Hire.
403(b) with employer match up to 3%.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English.
Possess basic computer skills.
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
Flexible work schedule including evenings, nights, weekends and holidays.
Ability to set appropriate limits, work under deadlines and multi-task.
Ability to organize, prioritize, self-motivate, and deliver results.
Excellent communication and listening skills.
Possess strong work ethics.
Successfully pass Law Enforcement background screening.
Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business.
Must have reliable transportation.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
Knowledge in harm reduction, motivational interviewing and trauma-informed care.
Abide by regulatory requirements of all rapid-rehousing funding streams and on the ethical use and application of program's financial policies.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Have knowledge of homelessness, severe and persistent mental illness and substance abuse.
Knowledge of resources in the community available for the homeless population.
Knowledge of wrap around services and providers within CoC.
Ability to form partnerships in the community and seek out community resources.
Strong organizational, time management and data management skills.
Proven ability to work effectively both individually and as part of a team.
Ability to multi-task and problem solve under pressure.
Ability to provide customer service to difficult populations.
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers in order to provide wrap-around services.
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations.
Ability to make appropriate and time-related services and supports available to families and individuals to allow them to stabilize quickly in permanent housing.
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications.)
This position requires a minimum of a bachelor's degree in social work or related field.
Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis.
Must be familiar with a multitude of wrap around services and providers within the CoC.
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities.
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook.
Knowledge of RRH Standards preferred (HPRP, Emergency Shelter Grant (ESG), CoC, Grant Per Diem (GPD), etc.)
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
Case Manager - Government Services
Clinical case manager job in Naples, FL
HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.
As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.
Essential Functions:
Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
Assist applicants with the completion and submission of their program applications, as needed.
Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
Review applicant vulnerability factors and assign appropriate priority status to their application.
Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.
Obtains a working knowledge of applicant needs and program eligibility criteria.
Understands program requirements and other key objectives.
Understands program processes from start to finish and communicates those processes clearly to applicants.
Gathers applicant documentation and uploads to program system of record.
Records all communications in the program system of record.
Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications.
Qualifications:
A Case Manager should possess 2 years of demonstrated experience in the qualifications identified below:
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
Ability to manage effectively with or without subordinates.
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
Associate degree preferred
Local travel may be required at times. A valid driver's license and a good driving record are required.
Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
Strong customer service skills and knowledge of customer service best practices.
Ability to maintain the confidentiality of program information.
Bi-Lingual in Spanish Preferred
HORNE Values…
A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
A work environment that promotes collaboration, consistency, and community service to empower people.
An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.
HORNE Offers…
An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.”
A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.
We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE!
HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
Immigration Case Manager
Clinical case manager job in Immokalee, FL
Title: Immigration Case Manager
Reports to: Regional Director
Classification: Hourly/Nonexempt
Catholic Charities Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida. The Immigration Caseworker shall provide immigration services and assistance with applications to the United States Citizenship and Immigration Service (USCIS) on behalf of clients eligible for an immigration benefit.
Job Responsibilities
Acquire and maintain knowledge of immigration law consistent with generally accepted standards of service delivery.
Acquire status as a Department of Justice Accredited Representative with the Office of Legal Access Programs within one year of employment.
Participate in training program that will include shadowing an experienced Immigration Caseworker.
Become familiar with USCIS forms and procedures.
Assess needs of clients and determine eligibility for immigration benefits.
Inform clients about the requirements and consequences related to applying for various immigration benefits.
Follow agency procedures for recordkeeping and case management standards, maintaining client files in a confidential, orderly, and well-documented manner.
Prepare and provide information to clients for interviews with USCIS.
Collect fees for services and maintain accurate payment records in case files, ensure deposit of all monies relating to fees and report such deposits following agency procedures.
Inform Program Coordinator of any potential situation which may negatively impact the client or the agency while providing immigration service to the client.
Conduct immigration research related to case law as necessary.
Send inquiries to the USCIS office on behalf of clients.
Participate in immigration webinars and regularly scheduled department meetings.
Develop a working knowledge of community resources.
Other duties as assigned.
Case Manager
Clinical case manager job in Naples, FL
Make a Meaningful Impact Every Day - Join Our Team! We are seeking a full-time Case Manager to join our compassionate, supportive team! Starting rate of pay $24.00 per hour. Benefits include 3 weeks PTO (prorated), 10 paid holidays, medical, dental, vision, 401K with matching, and more.
Are you looking for more than just a job?
Do you believe that mental wellness deserves dignity, support, and human connection? Join our mission-driven organization where mental health meets independence. This role will be working directly with people experiencing homelessness providing outreach services and case management.
This is more than a job. It's a calling.
If you're calm under pressure, kind without effort, and committed to helping others thrive, we'd love to meet you.
Duties and responsibilities
Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
Demonstrates and coaches the development of skills identified as goals in the service plan.
Provides transportation for identified client to maintain medical or other appointments outside the program.
Develop weekly schedule of activities for clients based on their needs that ensures consistency.
Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
Communicate with identified collaborative agencies regarding any changes in mental/physical status.
Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client's Electronic Medical Record and other human services system if required by position within 48 hours of service.
Maintain safety, security and satisfaction of identified client by monitoring environment of care.
Assess, orient and facilitate the entry of shelter and transition residents into housing units.
Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
Meet with clients on a regularly scheduled basis to discuss, assess, direct and assist in the removal of barriers to self-sufficiency.
Assist clients to apply for and maintain benefits.
Schedule and conduct house meetings at least monthly.
Screen potential new clients in acute care facilities and the community.
Meet with professionals from outside agencies to conduct outreach for various programs.
Conduct outreach in the community with the homeless population.
Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
Complete a monthly peer review.
Complete monthly housing checklist with each resident.
Responsible for clearing out resident belongings after resident vacates property.
Interact professionally with residents, co-workers and community agencies. Must be able to maintain tact and professionalism.
Other duties and responsibilities as assigned.