Clinical case manager jobs in North Carolina - 1,622 jobs
Substance Abuse Counselor (CADC) - Outpatient OTP
New Season 4.3
Clinical case manager job in Gastonia, NC
About the Role
The Substance Abuse Counselor (CADC) provides outpatient counseling services within an Opioid Treatment Program (OTP). This role supports individuals recovering from Opioid Use Disorder (OUD) through structured counseling and collaboration with a multidisciplinary care team.
What You'll Do
Conduct patient intakes, admissions, discharges, and transfers
Document patient progress through counseling and group sessions
Complete psychosocial assessments and individualized treatment plans
Provide individual, group, and family counseling
Maintain at least 20 hours of direct patient counseling per week
Identify and address clinical and casemanagement needs
Educate patients on recovery and treatment expectations
Collect urine drug screens and patient photo identification
Safeguard patient confidentiality and company data
What You Bring
Required Qualifications
Active CADC credential
Registered with the NCSAPPB
High School Diploma or GED
Why Join New Season
Benefits available DAY ONE
PTO accrual starting DAY ONE
Early morning hours
Competitive compensation
Medical, dental, and vision insurance
Life insurance and disability coverage
401(k) with employer match
Education and license reimbursement
Referral bonuses up to $2,000
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
LCAS-A or CADC with or without degree
$46k-57k yearly est. 2d ago
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Rapid Rehousing Case Manager
The Resource Co 4.3
Clinical case manager job in Winston-Salem, NC
Job Type: Full-Time
About the Role:
The Rapid Rehousing CaseManager supports individuals and families experiencing homelessness by helping them secure permanent housing quickly and achieve long-term stability. This role manages Coordinated Entry System (CES) housing matches, provides housing-focused casemanagement, and collaborates with community partners to ensure equitable and efficient placement into available housing resources.
Key Responsibilities:
Coordinate permanent housing referrals by working with housing providers, housing authorities, developers, and supportive housing partners.
Manage CES data using HMIS, track housing inventory and outcomes, and support grant/contract reporting.
Ensure timely, fair, and accurate matching to housing resources across the CoC.
Analyze housing utilization data and recommend system improvements.
Assist participants in securing permanent housing, including conducting assessments and creating individualized housing stabilization plans.
Build and maintain strong landlord relationships to support placement and housing retention.
Provide tenancy support such as budgeting guidance, lease education, and conflict mediation.
Record all services according to CoC workflows and documentation standards.
Knowledge, Skills & Abilities:
Understanding of housing resources, subsidies, CES protocols, and local/federal housing programs.
Experience with homeless service systems, mainstream resources, and systems-level change.
Strong communication, facilitation, and relationship-building skills with diverse stakeholders.
Ability to think critically, manage multiple priorities, and adapt quickly to changing needs.
Excellent organizational skills and proficiency in Microsoft Office and database systems.
Ideal Candidate:
Collaborative, detail-oriented problem solver
Strong communicator who can simplify complex information
Able to work independently and within multi-disciplinary teams
Committed to equitable service delivery and improving community housing outcomes
$40k-54k yearly est. 5d ago
Board Certified Behavior Analyst
Compleat Kidz
Clinical case manager job in High Point, NC
Compleat KiDZ is the largest and fastest growing multi-disciplinary rehabilitation treatment organization in North Carolina. What sets us apart is our ability to provide all pediatric services under one roof and our team approach to patient care. We provide Occupational, Physical, Speech, and ABA Therapy services to children birth to 18 years of age in our 18 clinics using a play-based model.
As a BCBA, you will be conducting assessments, developing individualized treatment plans, and overseeing the implementation of ABA therapy by a team of Registered Behavior Technicians (RBTs). The ideal candidates passionate about helping children reach their full potential and committed to evidence-based practices.
If you are a BCBA passionate about providing care for kiddos and making an impact in their daily lives, then we want to hear from you!
BCBA Requirements and Responsibilities:
Master's degree in Behavior Analyst or related fields required
North Carolina BCBA license and BACB certification as a Board-Certified Behavior Analyst (BCBA) or obtain the NC license within 30 days of employment required.
Manage up to 4 remote BCBAs.
Coordinate with families, kiddos and RBTs/BTs.
Be the trainer on the ground - manage and train all BTs/RBTs (up to 48).
Be responsible for all care.
Carry a rotating case load of kiddos that need extra attention (not progressing under remote supervision).
Strong patient assessment, patient management, and documentation skills.
BCBA Benefits:
Health, Dental, Vision Insurance
401K Matching
3 Weeks of PTO
Free CEUs through BHCOE
Compleat KiDZ is an Equal Employment Opportunity Employer that values and encourages diversity.
$53k-80k yearly est. 4d ago
Lead Board Certified Behavior Analyst (BCBA)
Kidspeak Speech and Behavior Services
Clinical case manager job in Charlotte, NC
We are excited to offer up to $2,000 sign on bonus opportunity!
About Us:
KidSpeak Speech and Language Services, part of the Cicero Therapies Family of Practices, is currently seeking a Lead Board Certified Behavior Analyst (BCBA) to join our growing team. We are dedicated to supporting children and their families in reaching goals and building skills and behaviors in the most meaningful and motivating ways.
Comprehensive Care:
At Cicero Therapies, we provide comprehensive pediatric care through a collaborative team of Occupational Therapists (OT), Speech Therapists (ST), Mental Health (MH) professionals, and Applied Behavior Analysis (ABA) services. Our multidisciplinary approach ensures holistic care, allowing children to communicate, engage, and play.
Career Pathways:
We offer clear career paths for BCBAs in clinical, administrative, and research roles. Whether you aspire to advance clinically, take on leadership responsibilities, or contribute to cutting-edge research, KidSpeak provides the support and opportunities to grow professionally. Continue your BCBA career with KidSpeak, and have the potential to earn up to $10,000 annually in best practice bonuses!
Administrative Support:
Our dedicated administrative staff handles all scheduling, referrals, and authorizations, allowing you to focus on delivering high-quality care to your clients. We also ensure ethical caseload requirements for our BCBAs and Registered Behavior Technicians (RBTs).
Position Responsibilities:
- Conduct initial and yearly comprehensive assessments (e.g., ABLLS-R, VB-MAPP, ABAS-3, caregiver interviews, behavior observations) with support from RBTs.
- Provide direct treatment as needed.
- Provide frequent supervision and direction to supervisees.
- Complete effective and prompt documentation for daily notes, assessments, individual treatment plans, and weekly progress updates.
- Participate in our mentorship network as either a mentee or mentor.
- Provide education and training for caregivers.
- Collaborate with other therapists (OT, PT, SLP, MH)
- Utilize our Electronic Medical Record (EMR) system to create and maintain documentation and collect and monitor data.
- Maintain an ABA caseload in our North Charlotte center.
- Work with practicum students.
Our Ideal Candidate Will Have the Following Qualifications:
- Board Certification and licensure to work in North Carolina (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply)
- Master's degree
- Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs
- Supervisory experience with RBTs/technicians is preferred.
- Strong collaboration skills with a multidisciplinary team.
- Ability to make frequent, data-driven decisions for meaningful and personalized progress.
- Effective and professional communication skills for education and training of caregivers and supervisees.
Interviews at KidSpeak:
Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the Lead BCBA role and career opportunities at KidSpeak. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs and leaders contribute to children's progress.
We Can't Wait to Meet You!
Sincerely,
The KidSpeak Team
$53k-80k yearly est. 3d ago
Board Certified Behavior Analyst
Lighthouse Autism Center 3.6
Clinical case manager job in High Point, NC
Why Lighthouse Autism Center?
At Lighthouse, we believe in ongoing progression in the field of ABA! We emphasize the importance of individualized, comprehensive treatment packages, and accomplish this through our collaborative approach. In addition to our BCBAs, our team consists of dually certified SLP-BCBAs, SLPs, and OTs that contribute to the success of our learners.
How Lighthouse Supports You!
Competitive Salary & Uncapped Monthly Bonus Opportunities: You can earn up to additional $1,300 per month based on the work you do.
Work/Life Balance: With a set schedule of Monday through Friday, no nights and no weekends.
ManageableCaseloads: Typically, 6-8 learners to prevent burnout.
Certified Behavioral Team: Our structure trains RBTs which creates clearer supervision and more time to focus on clinical excellence, not basic skill-building.
Education: We offer not only a plethora of free CE's but also a yearly stipend in addition to pair recertification & licensure fees!
Employee Benefits: Medical, Dental, and Vision benefits all start day one.
401k + Match (after 30 days of employment)
PTO & 8 Paid Holidays
Growth & Advancement Trajectory
Professional Liability Insurance covered by Lighthouse
Your Key Tasks
Conduct intake evaluations including functional behavioral assessments and skills assessments
Design positive behavioral treatment and skill acquisition plans with goals tailored to the individual
Supervise and train ABA technicians; implement, model and monitor progress of individualized behavior support and skill plans with ABA technicians
Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations
Requirements
Active Board-Certified Behavior Analyst (BCBA) credential
Must have state licensure or be eligible to obtain state licensure
Eligible to provide supervision of Registered Behavior Technician
$1.3k monthly 3d ago
Criminal Justice Case Manager (Recovery Courts)
Mecklenburg County, Nc 4.2
Clinical case manager job in Charlotte, NC
Follow your calling, Find your career!! Please apply by 1/20/2026 Salary Range: $20.71 to $25.89 per hour. This is a non-exempt (hourly) position. Please note: Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Criminal Justice Services (CJS) is responsible for promoting improvements in the criminal justice system through interagency cooperation, coordination, and planning. It was formed in 2010 by the Mecklenburg County Manager's Office in response to findings from a Justice & Public Safety Task Force.
Position Summary
Provide professional level casemanagement to ensure compliance with court orders and enhance public safety in area of responsibility. This position, under general supervision, may be responsible for Recovery Courts (RC) work, providing offenders with the skills necessary to function in the community and not become repeat offenders, through participation in case planning and the creation and implementation of a unified case/service plan. May be responsible for pretrial work with accused defendants awaiting case disposition, providing direction about where to receive needed services from community resources. May also be responsible for re-entry services work with successful reintegration of residents returning to Mecklenburg County following incarceration at local jails or state/federal prisons. Duties include linking and arranging of services and advocacy.
This position will be located at the Mecklenburg County Court House, 832 E 4th St., Charlotte, NC 28202.
Essential Functions
Be able to provide some casemanager support in the community
Meet with social service/criminal justice involved individuals on a regular basis to monitor, case plan, collect urine analysis, crisis management, complete risk needs assessments and SA/MH assessments.
Interviews and screens individuals referred for participating in RC; reviews mental health and/or substance abuse history; conducts case consultations with applicable individuals, coordinates discharge planning with team partners
Evaluates individual's immediate circumstances, including environmental situations and availability of services/support
Facilitate assigned courts by serving as a liaison between the court and treatment providers
Manage housing program for re-entry clients
Document contracts and maintain client records
Enter and maintain progress notes in computerized chart and conduct chart reviews to ensure that all documentation meets with best-practice standards; reviews cases with supervisor to ensure compliance
Prepares a variety of reports and documents related to the individual's services, progress, and/or other related issues/concerns
Monitors individual's progress on a regular basis via office visits, phone contact, or care team meetings
Assists individuals in resolving problems related to treatment or rehabilitation issues and various living problems in home, work, or social environments; provides support as individuals cope with negative consequences of specific mental health and substance use issues
Develops case/service plan in concert with individual and partnering agencies
Assist Program Manager in assessing basic resources accessed by re-entry
Educate and recruit housing providers and support providers through the vendor set-up process
Monitor housing placement for suitability and livability and report issues to provider and Program Manager
Assess clients referred for ability to contribute to housing and determine financial plan; and report client status and/or violations to Program Manger
Serve as a resource for internal and external providers
Service as a representative of Criminal Justice Services in court, various meetings, workshops, and trainings
Work as a part of an interdisciplinary team to foster inter-agency collaborations and researches additional services or programs available to individuals served
Minimum Qualifications
Experience:
Minimum two years of directly related experience in casemanagement and/or experience working directly with felony and chronic misdemeanor offenders.
Education:
Bachelor's degree in criminal justice, public administration, social work or related field.
Combination of relevant education and relevant experience accepted?: Yes
Licenses and Certifications
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Annual Motor Vehicle Record (MVR) check required
Preferred Qualifications
Excellent written and oral communication skills.
Knowledge, Skills and Abilities
Knowledge of
Best practices models for treatment of substance use and mental health disorders and/or re-entry programming; person centered/goal-oriented planning, recovery model, motivational interviewing, and problem-solving techniques
Crisis intervention and conflict resolution
Federal, State, and local resources for treatment and services
Consumer's rights and consumer choice
The court system
Provision of culturally relevant services in a wide variety of settings
Skills
Working with individuals with substance use disorders and/or psychiatric disorders and effective intervention techniques
Accessing community resources and developing a network with other providers
Developing case plans
Coordinating professional and support services in various programs
Assessing individual needs, concerns, priorities and progress
Abilities
Building Relationships: Identify opportunity and take action to build strategic relationship between areas, departments, or organizations to achieve business goals
Inspiring others: Using interpersonal styles and methods to inspire and guide individuals toward higher levels of performance; verbally communicate information and ideas in a manner that engages others and helps them understand and retain the message
Facilitating Change: Encouraging others to seek opportunities for different and innovative approaches to address problems; facilitate implementation and acceptance of change within the workplace
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
Motivational Fit: The extent to which activities and responsibilities available in the job and the organization's mode of operation and values provide personal satisfaction
Technical Skill: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
CaseManagement: Having the knowledge and skills to link, coordinate, and monitor support services
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Selection
This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
$20.7-25.9 hourly 13d ago
Case Manager
Select Source International 4.3
Clinical case manager job in Durham, NC
For more than a decade, Select Source International (SSI) has been serving major corporations worldwide supporting our customers' "Talent Supply Chain". SSI has further developed technologies and acquired best-in-class companies over the years. Our leadership has expanded the technology stack to include Staffing Solutions, Professional Services, Custom Solutions, Offshore Development, Technical Support and Applications that deliver content to the cloud.
We offer many initiatives that cause us to stand out above the rest. We are composed in such a way that we can facilitate client's needs while being directly involved in each step of the placement process. We continually see positive results because we cover every avenue of the IT business crucial to success and our team is constantly growing to meet our clients' needs.
Select Source believes in building a corporation with only the strongest and most capable individuals. SSI's world-class consultants have the expertise to meet our clients' demands. We pride ourselves on the fundamental belief that our team is essential to our company's continued growth in the IT industry and assist the consultant every step of the way in reaching the ultimate position to fit their skills.
We strive for increased productivity, improved current processes and optimized product quality all while minimizing risk and hazards which maximizes profitability. SSI's success is dependent upon listening and matching the right consultant with our clients and by continually innovating and improving every aspect of our business to better serve our clients' needs.
Job Description
Position
:
CaseManager
Location
:
Durham, NC
Duration
:
5 Months + Extension
Job Summary:
RN Diploma, RN Associate's degree or Bachelors of Science in Nursing (BSN) degree.
Minimum of 3 years full time direct clinical experience in an acute medical or acute surgical setting.
Proficiency with a Microsoft Windows operating system
Must have valid license to practice nursing within the US and have started application for NC nursing license.
May be required to work weekends and holidays on a rotational basis.
Commercial Care Management: Certified CaseManager (CCM) certification is required within 2 years of employment.
FEP and Senior Segment: Certified CaseManager (CCM) certification is required within 3 years of employment.
Hiring Preferences: The incumbent must possess medical management/clinical decision-making skills and sound skills in assessing, planning and managing member care, Advanced assessment and teaching skills.
Problem solving skills: Familiarity with legal terminology and liability issues and ability to handle ethical or risk management issues. Utilization and Quality Management/Outcomes experience preferred
Previous work experience with a managed care organization or provider is also preferred.
Prior experience in casemanagement, home health, discharge planning, or Concurrent review.
Excellent communication and interpersonal skills with all levels of internal and external customers necessary.
Individual must be self-motivated/self-directed.
Must possess the abilities to work independently, demonstrate effective time management skills, and to prioritize effectively.
The ability to deal effectively with change within the unstructured nature of casemanagement and remain focused.
Demonstrates creativity, critical thinking, counseling, interviewing, negotiating, and research skills. Certified CaseManager (CCM) certification preferred.
Senior Segment: Prior experience in a variety of health care settings is preferred. Certified CaseManager (CCM) preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred. Experience in responding to the diverse needs of the Medicare population, which includes both over 65 and under 65 aged adults.
Commercial Care Management: Multi-State Licensure preferred.
Prior experience in a variety of health care settings is preferred.
Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred
Training class is targeted for 10/31, all candidates will need to start the same day.
Hours: 8am -5pm and 10am-7pm. with an hour lunch.
Qualifications
Registered Nurse or LPN
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-63k yearly est. 3d ago
Case Manager - Personal Injury - Pre-litigation
Legal Solutions Group 4.5
Clinical case manager job in Wilmington, NC
The casemanager works closely with attorneys to help manage the day-to-day handling of client's personal injury cases. Deliver excellent service to each client.
The CaseManager:
Closely collaborates with dedicated attorneys
Managing a caseload of personal injury cases
Corresponds regularly through phone, emails and mail with clients, as well as medical providers and insurance carriers
Verifies the opening of all insurance claims, including liability, UIM and Med Pay
Is responsible for letters of representation regarding certified insurance policies, declaration pages, and other documents to the insurance company
Requests and organizes client's medical records & bills
Determines when and whether to make health insurance subrogation claims
Evaluates demand packages and updates them as needed
Open any Medicare / Medicaid subrogation claims
Coordinates with billing analysts to confirm balances and select benefits
Be empathetic and responsive to each client's needs, helping them through this difficult time
The casemanager works on a Monday-Friday weekly basis and will receive competitive pay, paid holidays, PTO, and full benefits. As a member of this team, you are an integral part of a fast-growing law firm's culture, mission and values to best serve clients and be a bright spot in a dark time of their lives.
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$56k-72k yearly est. 60d+ ago
Oncology Case Manager - North Carolina
Caris Life Sciences 4.4
Clinical case manager job in North Carolina
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Oncology CaseManager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth.
Key Responsibilities
Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction.
Execute customer retention strategies to maintain and grow existing accounts.
Build and maintain value-based relationships with current customers, driving increased utilization of products and services.
Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices.
Accurately document customer interactions, updates, and value-based activities in the CRM.
Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions.
Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction.
Maintain assigned company equipment and assets.
Submit required reports and documentation accurately and on time.
Meet or exceed assigned performance goals.
Support meetings, conferences, and trade shows as needed.
Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI.
Maintain a primary focus on casemanagement.
Required Qualifications
Bachelor's degree required.
Minimum of three years of account management or customer-facing experience.
Strong problem-solving and decision-making skills.
Understanding of clinic-based business practices.
Ability to learn proprietary software.
Excellent written and verbal communication skills.
Strong organizational, interpersonal, and collaboration skills.
Valid driver's license and reliable transportation.
Successful completion of pre-employment requirements.
Preferred Qualifications
Experience in pharma, medical device, or diagnostics.
Oncology experience.
Physical Demands
Ability to sit or stand for extended periods.
Ability to lift routine office materials.
Additional Information
Periodic travel required, including possible evenings, weekends, or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$43k-61k yearly est. 17d ago
Personal Injury Claims Paralegal / Case Manager
JBA International 4.1
Clinical case manager job in Charlotte, NC
Plaintiff's personal injury law firm is seeking an experienced Personal Injury Paralegal/CaseManager. This is an exciting opportunity for a Paralegal with experience handling personal injury cases. We are growing rapidly and adding new team members who will share our commitment to providing high standards of client service. We are looking for hard-working and motivated individuals who can handle a substantial amount of work and will thrive in a fast-paced environment.
ESSENTIAL FUNCTIONS
Provide exceptional customer service by keeping clients informed as to the progress of their case
Obtain, review and organize damage information
Prepare settlement proposals/demand packages for attorney review and approval
Draft settlement calculations and agreements
Ensure the case is progressing forward in a timely manner
Perform various clerical duties such as scheduling appointments, providing information to clients, composing routine correspondence, reading/routing incoming mail
QUALIFICATIONS
Minimum of 2-3 years' previous experience handling personal injury cases
Experience with Needles casemanagement/document management software beneficial
Bilingual not required but a plus
Detail-oriented, able to multitask and have a professional demeanor
Excellent written/verbal communication skills and interpersonal skills
Ability to manage a high-volume caseload involving sensitive information
Able to have frequent and effective interactions with clients, medical providers, and insurance companies
Must have at least a high school diploma {or equivalent)
$46k-66k yearly est. 60d+ ago
Case Manager
Project Transition 4.1
Clinical case manager job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: CaseManager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual CaseManagement sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$39k-52k yearly est. Auto-Apply 18d ago
Case Manager - Part-Time (20 hours)
Family First Community Services, LLC 4.2
Clinical case manager job in Charlotte, NC
Job Description
Family First Community Services LLC is currently seeking a PART-TIME CaseManager (Qualified Professional) to provide care coordination and support for women residing in a local women's shelter in Charlotte, NC.
The ideal candidate will be a compassionate and resourceful professional with a strong understanding of local services and systems to help clients access the care and support they need to achieve stability and independence.
Responsibilities:
Provide casemanagement and care coordination for shelter residents
Connect clients to community resources such as mental health services, medical providers, vocational programs, transportation, and educational opportunities
Collaborate with shelter staff and other community partners to support client goals
Maintain accurate and timely documentation of services provided
Assist with crisis intervention and individualized planning as needed
Qualifications:
Bachelor's Degree in a Human Services field required
Minimum 1 year of experience working as a casemanager or in a related field
Knowledge of local Charlotte-area resources (mental health, medical, education, employment, transportation, etc.)
Strong interpersonal, organizational, and communication skills
Ability to work independently and as part of a team
Valid NC Driver's License with a good driving record
Must pass a background check and pre-employment drug screening
If you are passionate about making a difference in the lives of women in need and meet the qualifications above, we encourage you to apply!
Must be able to pass a 7 year-background check. We also conduct pre-employment drug screening. Any job offers will be based on the results of background and drug screening.
$39k-47k yearly est. 3d ago
Case Manager
Libra Solutions 4.3
Clinical case manager job in Huntersville, NC
Job Description
When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.
Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.
Libra Solutions is looking for a skilled CaseManager with legal and or medical experience. A CaseManager is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities.
This position is based in our Huntersville, NC office.
Essential Functions:
Comfortable managing active caseload of (100-150) cases
Grow relationship with attorney firms and medical providers
Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
Assess and make funding decisions to $10K
Maintain workflow through prioritization of daily and weekly tasks
Collaborate with internal stakeholders to ensure service levels and revenue goals are met
Occasionally assist with training new team members
Requirements
High School or GED required
1-3 years of relevant industry or legal experience is preferred
Bilingual in Spanish is preferred
Exemplary customer service and time management
Organized and ability to prioritize well
Thrives in team environment
Knowledge of medical terminology and life cycle of a case
Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
Must be able to work in-office in Huntersville, NC
Benefits
We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.
$40k-55k yearly est. 14d ago
TASK Case Manager
Children's Hope Alliance 3.7
Clinical case manager job in Charlotte, NC
Performs duties associated with the treatment of youth who cause sexual harm and their families. Provides support to licensed clinicians as part of the TASK treatment team.
Principal Duties and Responsibilities
Clinical Skills:
· Work with caregivers, clients, school officials, court counselors, stakeholders and natural family supports in the implementation of home and community based behavioral supports including but not limited to: crisis management, intensive casemanagement, skills training, safety planning and other components of the TASK model.
· Primarily facilitate group therapy services under the direction from and co-facilitation with a licensed clinician (TASK Therapist) and maintain model fidelity for the structure and intervention/content of group therapy. Demonstrate knowledge of the TASK Domains and incorporates interventions appropriately.
· Participates in completion of the Comprehensive Evaluation of Sexual Harm (CESH) by collecting collateral data from various sources, scoring assessments and assisting families in completing admission paperwork.
· If applicable, provide clinical coverage for licensed clinicians in various offices and provide additional therapeutic support when needed.
· If applicable, complete CESH evaluations within TASK's catchment areas on a fill-in or PRN basis.
Administrative Skills:
· Complete intake, authorization, assessment, service delivery, referral and discharge documentation in a professional and timely fashion and by program quality standards.
· Complete any additional required documentation based on funder requirements.
· Perform qualitative peer audits and compliance audits when requested by program management.
· Manage client's information and services in the Electronic Health Record System.
· Complete incident reports for reportable situations and events within the timeframe required.
Leadership Skills:
· Primarily schedule, facilitate and provide documentation for Child and Family Team Meetings.
· Administer appropriate or required assessments to the Child and Family Team.
Outreach Skills:
· Provide monthly reports to court counselors for all clients.
· Ensure families' linkage to needed community services and resources, including but not limited to: primary and basic needs services, pro-social programs, step-down referral sources, referrals to higher levels of care, connecting with school officials/staff and connecting with other, relevant resources on a case-by-case basis.
· Provide NC-TOPPS interviews for DPS-involved youth.
Program Specific Procedures and Professionalism:
· Attend and participate in any mandatory supervision, trainings or staffings.
· Attend court-required meetings and community-based meetings (i.e. JJTC).
· Provide transportation services for clients
· Maintain travel log and receipt keeping for reimbursement and submit to Program Manager by deadlines specified
· Complete all internal and external trainings by the specified deadlines
· Participate in monthly supervision with TASK Therapist
· Maintain professionalism when handling client, parent, stakeholder and/or community concerns
· Provide 24-hour on-call support to clients and families and ensure that all methods of communication (i.e. phone voicemail, email) are reflective of emergency support contact information as required by program standards.
· Other duties as specified by Program Manager.
Client Transportation Requirement:
· Based on the needs of the client and/or their family, employees will be required to provide transportation as part of their job responsibilities. You are expected to utilize your personal vehicle and/or a pool car if you are not assigned a full-time agency vehicle. If transporting clients in a personal vehicle, employees must maintain valid automobile insurance that meets or exceeds the organization's minimum coverage requirements. Proof of insurance must be submitted to Human Resources and kept on file prior to providing transportation.
Supervision responsibilities:
No supervision responsibilities.
All employees have the following expectations:
·
Mission
: Contribute to and enhance company mission
·
Organization
: Prioritize and plan work responsibilities appropriately
·
Professional Development
: Attend and/or successfully complete all required trainings and meetings
·
Timeliness and Accuracy
: Perform quality work within given deadlines and expectations with or without direct supervision
·
Professionalism
: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
·
Teamwork
: Serve effectively as a team contributor on all assignments
·
Communication
: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
·
Leadership
: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
·
Cultural Competence
: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
Requirements
Education and Experience Requirements
Minimum Bachelor's Degree in a human service field
One year of experience working with target population
Preferred Master's Degree in a human service field
Preferred fully or provisionally licensed with the following credentials: LPC/A, LMFT/A, LCSW/A and credentialed with various MCOs.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
Salary Description $38,000-$48,545 per year
About the Role
As a Substance Abuse Counselor, you will deliver individual, group, and family counseling in an outpatient Opioid Treatment Program (OTP). You'll collaborate with a multidisciplinary treatment team to provide patient-centered, recovery-focused care.
New Season Treatment Centers has provided best-in-class outpatient treatment for OUD for over 30 years.
What You'll Do
Conduct patient intakes, admissions, discharges, and transfers
Complete psychosocial assessments and individualized treatment plans
Provide individual, group, and family counseling
Maintain accurate and timely clinical documentation
Deliver at least 20 hours of direct patient counseling per week
Identify and address clinical and casemanagement needs
Educate patients on treatment, recovery, and health-related topics
Collect urine drug screens and patient photo identification
Protect patient confidentiality and the company's proprietary data
What You Bring
Required Qualifications
Master's degree
Active North Carolina licensure:
LCAS-A, LCAS
LMFT-A, LMFT
LCMHC-A, LCMHC
LCSW-A, LCSW
LPC-A, LPC
Why Join New Season
Full benefits available DAY ONE
Up to 3 weeks of PTO accrued starting DAY ONE
Early morning hours for work-life balance
Competitive pay
Medical, dental, and vision insurance
Life insurance and short/long-term disability
401(k) with up to 3% employer match
Education, license, and tuition reimbursement
Employee referral bonuses up to $2,000
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
full LCAS and Masters degree
$46k-57k yearly est. 2d ago
Case Manager
Select Source International 4.3
Clinical case manager job in Durham, NC
For more than a decade, Select Source International (SSI) has been serving major corporations worldwide supporting our customers' "Talent Supply Chain". SSI has further developed technologies and acquired best-in-class companies over the years. Our leadership has expanded the technology stack to include Staffing Solutions, Professional Services, Custom Solutions, Offshore Development, Technical Support and Applications that deliver content to the cloud.
We offer many initiatives that cause us to stand out above the rest. We are composed in such a way that we can facilitate client's needs while being directly involved in each step of the placement process. We continually see positive results because we cover every avenue of the IT business crucial to success and our team is constantly growing to meet our clients' needs.
Select Source believes in building a corporation with only the strongest and most capable individuals. SSI's world-class consultants have the expertise to meet our clients' demands. We pride ourselves on the fundamental belief that our team is essential to our company's continued growth in the IT industry and assist the consultant every step of the way in reaching the ultimate position to fit their skills.
We strive for increased productivity, improved current processes and optimized product quality all while minimizing risk and hazards which maximizes profitability. SSI's success is dependent upon listening and matching the right consultant with our clients and by continually innovating and improving every aspect of our business to better serve our clients' needs.
Job Description
Position: CaseManager
Location: Durham, NC
Duration: 5 Months + Extension
Job Summary:
RN Diploma, RN Associate's degree or Bachelors of Science in Nursing (BSN) degree.
Minimum of 3 years full time direct clinical experience in an acute medical or acute surgical setting.
Proficiency with a Microsoft Windows operating system
Must have valid license to practice nursing within the US and have started application for NC nursing license.
May be required to work weekends and holidays on a rotational basis.
Commercial Care Management: Certified CaseManager (CCM) certification is required within 2 years of employment.
FEP and Senior Segment: Certified CaseManager (CCM) certification is required within 3 years of employment.
Hiring Preferences: The incumbent must possess medical management/clinical decision-making skills and sound skills in assessing, planning and managing member care, Advanced assessment and teaching skills.
Problem solving skills: Familiarity with legal terminology and liability issues and ability to handle ethical or risk management issues. Utilization and Quality Management/Outcomes experience preferred
Previous work experience with a managed care organization or provider is also preferred.
Prior experience in casemanagement, home health, discharge planning, or Concurrent review.
Excellent communication and interpersonal skills with all levels of internal and external customers necessary.
Individual must be self-motivated/self-directed.
Must possess the abilities to work independently, demonstrate effective time management skills, and to prioritize effectively.
The ability to deal effectively with change within the unstructured nature of casemanagement and remain focused.
Demonstrates creativity, critical thinking, counseling, interviewing, negotiating, and research skills. Certified CaseManager (CCM) certification preferred.
Senior Segment: Prior experience in a variety of health care settings is preferred. Certified CaseManager (CCM) preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred. Experience in responding to the diverse needs of the Medicare population, which includes both over 65 and under 65 aged adults.
Commercial Care Management: Multi-State Licensure preferred.
Prior experience in a variety of health care settings is preferred.
Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred
Training class is targeted for 10/31, all candidates will need to start the same day.
Hours: 8am -5pm and 10am-7pm. with an hour lunch.
Qualifications
Registered Nurse or LPN
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-63k yearly est. 60d+ ago
Case Manager
Project Transition 4.1
Clinical case manager job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: CaseManager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual CaseManagement sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$39k-52k yearly est. 18d ago
Case Manager - Part-Time (20 hours/week)
Family First Community Services 4.2
Clinical case manager job in Charlotte, NC
Family First Community Services LLC is currently seeking a PART-TIME CaseManager (Qualified Professional) to provide care coordination and support for women residing in a local women's shelter in Charlotte, NC.
The ideal candidate will be a compassionate and resourceful professional with a strong understanding of local services and systems to help clients access the care and support they need to achieve stability and independence.
Responsibilities:
Provide casemanagement and care coordination for shelter residents
Connect clients to community resources such as mental health services, medical providers, vocational programs, transportation, and educational opportunities
Collaborate with shelter staff and other community partners to support client goals
Maintain accurate and timely documentation of services provided
Assist with crisis intervention and individualized planning as needed
Qualifications:
Bachelor's Degree in a Human Services field required
Minimum 1 year of experience working as a casemanager or in a related field
Knowledge of local Charlotte-area resources (mental health, medical, education, employment, transportation, etc.)
Strong interpersonal, organizational, and communication skills
Ability to work independently and as part of a team
Valid NC Driver's License with a good driving record
Must pass a background check and pre-employment drug screening
If you are passionate about making a difference in the lives of women in need and meet the qualifications above, we encourage you to apply!
Must be able to pass a 7 year-background check. We also conduct pre-employment drug screening. Any job offers will be based on the results of background and drug screening.
$39k-47k yearly est. 3d ago
Day Treatment Case Manager
Children's Hope Alliance 3.7
Clinical case manager job in Statesville, NC
From a person-centered and systems of care framework, provides direct care services and planned treatment interventions for children who have experienced complex trauma, coordinate all treatment services for clients within the Children's Hope Alliance Day treatment program.
Principal Duties and Responsibilities
Specific duties and responsibilities:
Treatment
Maintain a strengths-based therapeutic milieu in the educational setting to foster social, emotional, cognitive, spiritual, and physical growth
Provide direct care services for individual children to meet the child's needs in a respectful, affirming, and dignified manner
Ensure the child's physical safety and emotional well-being
Identify and build upon each child's strengths in functional skill areas, including academic, communication, social, self-care, problem solving, appropriate personal boundaries, and other interpersonal skill areas
Cultivate each child's strengths, including developing a positive self-concept, a sense of safety, personal integrity, and trust in the adult world
Assist the child to recognize and control inappropriate behaviors
Nurture the child's ability to build trusting and caring relationships
Provide planned treatment intervention for individual children per the individual treatment plan
Demonstrate effective use of behavior management techniques and CPI interventions
Provide supportive group experiences through daily life events, psycho-educational group processing, planned therapeutic outings/activities, and other group experiences to develop the capacity of the peer group to display appropriate caring for each other
Case Coordination
Linking and coordinating all necessary services, including but not limited to, residential treatment, foster care, community-based programs, outpatient therapy, psychiatric care, medical care, and education for clients receiving treatment within the agency continuum of care.
Schedule and coordinate monthly Treatment Team Meetings for all clients on assigned case load.
Provide Clinical Home Services, which includes all discharge planning and wrap around services, as well as, all documentation required to continue authorizations for services while children are residing within the CHA continuum of care.
Present cases during weekly Clinical Team Meetings and Child and Family Team Meetings
Documentation/Administrative
Obtain necessary information for updating the Comprehensive Clinical Assessments and Person Centered Plans for continued authorization.
Submit all required information/documentation to Authorization Specialist by required due dates and ensure that documentation meets Medicaid requirements.
Prepare progress summaries, discharge agreements, discharge summaries, client exit interviews and other assigned reports in a timely, clear, and concise manner according to policies and procedures and Medicaid requirements.
Complete outcome surveys at discharge for all children on assigned case load.
Maintain all required medical record documentation, securing current consents and permissions in advance of the expiration of existing documents, including permission for treatment, consent for release of information, and other documents which are time-limited.
Scan paper records into electronic health record.
Conduct quarterly peer reviews on all assigned medical records and report all missing information on a Medical Records Compliance Form; update demographic information in Electronic Health Record.
Review and approve all daily progress notes for all children on assigned case load no later than the end of the business day.
Comply with all policies, practices, and procedures; report all out-of-compliance or unsafe activities to supervisor
Attend and successfully complete all required trainings.
Consumer Relations
Use excellent customer service skills with all co-workers, families, custodians, and other providers and agencies.
Provide information to families and custodians regarding the child's medical and educational progress, and any incidents; refer treatment specific questions to program staff.
Maintain regular contact with the Clinical Home for all children on assigned case load and obtain all information necessary for continued authorization of services.
Immediately after being notified that a Level 2 or 3 incident has occurred, notify the appropriate contacts for each child within required timelines.
Core Competency: Cultural Awareness
Staff should understand the impact of his/her personal belief system on delivery of services and appropriately adjusts personal performance to ensure cultural sensitivity in interactions with others.
How will competency be evaluated? Completion of agency Cultural Competency training with an evaluation score of 80% or better at end of pre-service and annually
Supervision responsibilities:
No supervision responsibilities
All employees have the following expectations:
Mission: Contribute to and enhance company mission
Organization: Prioritize and plan work responsibilities appropriately
Professional Development: Attend and/or successfully complete all required trainings and meetings
Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
Teamwork: Serve effectively as a team contributor on all assignments
Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
Children's Hope Alliance is an Equal Opportunity Employer
Requirements
Education and Experience Requirements
Bachelor's degree in Social Work or Human/Social Services & at least 1 year related experience working with the population served. Must be able to obtain Qualified Mental Health Professional level within 12 months of hire.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
$40k-49k yearly est. 25d ago
Board Certified Behavior Analyst
Lighthouse Autism Center 3.6
Clinical case manager job in Monroe, NC
Why Lighthouse Autism Center?
At Lighthouse, we believe in ongoing progression in the field of ABA! We emphasize the importance of individualized, comprehensive treatment packages, and accomplish this through our collaborative approach. In addition to our BCBAs, our team consists of dually certified SLP-BCBAs, SLPs, and OTs that contribute to the success of our learners.
How Lighthouse Supports You!
Competitive Salary & Uncapped Monthly Bonus Opportunities: You can earn up to additional $1,300 per month based on the work you do.
Work/Life Balance: With a set schedule of Monday through Friday, no nights and no weekends.
ManageableCaseloads: Typically, 6-8 learners to prevent burnout.
Certified Behavioral Team: Our structure trains RBTs which creates clearer supervision and more time to focus on clinical excellence, not basic skill-building.
Education: We offer not only a plethora of free CE's but also a yearly stipend in addition to pair recertification & licensure fees!
Employee Benefits: Medical, Dental, and Vision benefits all start day one.
401k + Match (after 30 days of employment)
PTO & 8 Paid Holidays
Growth & Advancement Trajectory
Professional Liability Insurance covered by Lighthouse
Your Key Tasks
Conduct intake evaluations including functional behavioral assessments and skills assessments
Design positive behavioral treatment and skill acquisition plans with goals tailored to the individual
Supervise and train ABA technicians; implement, model and monitor progress of individualized behavior support and skill plans with ABA technicians
Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations
Requirements
Active Board-Certified Behavior Analyst (BCBA) credential
Must have state licensure or be eligible to obtain state licensure
Eligible to provide supervision of Registered Behavior Technician