Collection supervisor vs group supervisor

The differences between collection supervisors and group supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a collection supervisor and a group supervisor. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $54,591 average annual salary of a group supervisor.

The top three skills for a collection supervisor include customer service, FDCPA and delinquent accounts. The most important skills for a group supervisor are customer service, customer satisfaction, and disciplinary actions.

Collection supervisor vs group supervisor overview

	Collection Supervisor	Group Supervisor
Yearly salary	$64,766	$54,591
Hourly rate	$31.14	$26.25
Growth rate	-8%	12%
Number of jobs	21,526	34,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

Collection supervisor vs group supervisor salary

Collection supervisors and group supervisors have different pay scales, as shown below.

	Collection Supervisor	Group Supervisor
Average salary	$64,766	$54,591
Salary range	Between $45,000 And $92,000	Between $29,000 And $101,000
Highest paying City	Mount Laurel, NJ	New York, NY
Highest paying state	New York	New York
Best paying company	Intuitive Surgical	AbbVie
Best paying industry	Finance	-

Differences between collection supervisor and group supervisor education

There are a few differences between a collection supervisor and a group supervisor in terms of educational background:

	Collection Supervisor	Group Supervisor
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Northwestern University

Collection supervisor vs group supervisor demographics

Here are the differences between collection supervisors' and group supervisors' demographics:

	Collection Supervisor	Group Supervisor
Average age	47	47
Gender ratio	Male, 44.6% Female, 55.4%	Male, 45.3% Female, 54.7%
Race ratio	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.2% Asian, 6.2% White, 63.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between collection supervisor and group supervisor duties and responsibilities

Collection supervisor example responsibilities.

Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
Complete weekly QA's and coaching's for a team of 12+.

Group supervisor example responsibilities.

Manage the clients financials and take care of the groceries purchases and cook dinner for them.
Lead and manage a DEA enforcement task force group involve in daily enforcement and intelligence collection/dissemination activities.
Attend monthly meeting as well as ISP's, IEP's and special meetings with DRC, parents and schools.
Follow the NAEYC rules and regulations.
Work with clients in meeting ISP goals.
Supervise the production support of the ETL processes.

Collection supervisor vs group supervisor skills

Common collection supervisor skills

Customer Service, 22%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%
Direct Reports, 3%
Medicare, 3%

Common group supervisor skills

Customer Service, 20%
Customer Satisfaction, 11%
Disciplinary Actions, 11%
Leadership, 9%
Social Work, 8%
Direct Supervision, 7%

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Collection Supervisor
Collection Supervisor vs Group Supervisor

Updated January 8, 2025

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