Collections associate vs collector

Differences between collections associate and collector duties and responsibilities

Collections associate example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Perform follow up on Medicaid accounts.
• Execute assertive collection skills for inbound/outbound calls while meeting FDCPA guidelines.
• Call center collections following FDCPA guidelines for third party outbound collections.
• Perform collections activities on delinquent loan accounts to include repossessions, foreclosures, bankruptcy proceedings, and disposition of repossess assets.
• Position requires knowledge of Medicaid/Medicare formulary of cover drugs, the dosage and restrictions.
Show more

Collector example responsibilities.

• Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
• Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
• Provide excellent customer service while following HIPPA confidentiality laws.
Show more