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Collections representative jobs in Puerto Rico

- 30 jobs
  • Customer Service Representative - FT

    Avis Budget Group 4.1company rating

    Collections representative job in Puerto Rico

    $10.50/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On the job training * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors * Flexibility to work all shifts * Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Isla Verde Puerto Rico United States of America
    $10.5 hourly 60d+ ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in San Juan, PR

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 50d ago
  • Collection Analyst

    Chubb 4.3company rating

    Collections representative job in Puerto Rico

    Role Purpose The Collection Analyst is responsible for the appropriate handling collections of the outstanding balance. The collector must reconcile accounts and assist in creating a repayment plan between the debtor and collector upon agreement, based on Company's policy. Key Responsibilities Register in Meridian the account current reports received from general agencies. Oversee critical and unapplied cases monthly. Reconcile the general agencies accounts monthly. Generate reports of accounts receivable (weekly, monthly, and quarterly). Collect account current balances and non-reported policies from general agencies. Advise general agencies of necessary actions and strategies for overdue balances. Apply collections and payments on a weekly basis. Request cancellation notice if applicable. Maintain control of policies related to government and condominium business. Review and analyze the collection results to accomplish the Company's goals. Support and gather information for the audit process. Other projects and tasks as assigned. Qualifications Requirements Bachelor's Degree in Business Administration in Accounting. Solid understanding of basic accounting principles. Demonstrate flexibility and adaptability to work in a fast moving and challenging environment. Proficient in Microsoft Office (Word, Excel, and Power Point) and working knowledge of common application software. Intermediate knowledge of the structure and content of the English Language. Experience Five (5) years or more of experience in Accounting - Collections. Insurance industry, preferable.
    $56k-66k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Adecco Us, Inc. 4.3company rating

    Collections representative job in San Juan, PR

    Adecco is hiring immediately for Customer Service Representatives in San Juan, PR. While working as a Customer Service Representative for Adecco, you will earn $13.00 - $13.50/hr depending on experience + other great benefits! In this role, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment. Associates with Adecco enjoy some great benefits! + Competitive benefits with options such as medical, dental, vision, and 401(k) + Weekly pay Requirements: + High School Diploma/GED + Prior health care experience preferred + Previous Data Entry experience + Knowledge of medical or health insurance terminology preferred + 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties + Intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems + Bilingual Spanish/English proficiency We have multiple shifts available and can help you choose the best shift to fit your schedule! For instant consideration on this Customer Service Representative position in San Juan, PR, click on Apply Now! We are hiring immediately and after submitting your application you will have the opportunity to schedule an immediate interview! **Pay Details:** $13.00 to $13.50 per hour Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
    $13-13.5 hourly 14d ago
  • Customer Service Representative Bilingual

    3500 Square LLC

    Collections representative job in Arecibo, PR

    Job DescriptionCustomer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required Summary 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment!
    $13k-21k yearly est. 18d ago
  • Customer Service Representative

    Genpt

    Collections representative job in San Juan, PR

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $13k-21k yearly est. Auto-Apply 25d ago
  • Puerto Rico Store Customer Service

    Melaleuca 4.4company rating

    Collections representative job in Guaynabo, PR

    Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store. Overview Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers. Responsibilities Essential Assembles and displays product specials and graphics in a pleasing professional presentation Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary Answers customer inquiries and questions with knowledgeable and professional assistance Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.). Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc. Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc. Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product Assists Coordinator with Cash Reconciliation, and balancing the tills each day. Follows proper opening and closing physical security routines. Additional Performs other duties as assigned or needed Qualifications Essential Thorough knowledge of company policies, procedures, and the company marketing plan. 10 key by touch. 40 wpm typing. Detailed work and organizational skills. Ability to analyze problems and create solutions. Ability to work independently and professionally and follow through on projects. Ability to prioritize and organize Ability to maintain confidentiality of sensitive areas. Written and verbal communication skills. Ability to work under stress. Standing, sitting, or walking for duration of shift. Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc. Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc. Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner. Visually read reports, computer screen, bottles, products, batch numbers, etc. Computerized accounts receivable experience. Good math skills (add, subtract, multiply, and divide). Strong customer relation skills for conflict situations. Ability to lift a minimum of 40 lbs. Pulling, stretching, bending, and lifting for duration of shift. Ability to perform the essential duties and responsibilities with efficiency and accuracy. Additional Ability to climb stairs. Word processing, graphics and spreadsheet skills. Ability to lift 40 lbs. Work overtime as needed Why Melaleuca Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.
    $15k-23k yearly est. Auto-Apply 12d ago
  • Manager, Customer Experience, Collections and Remarketing

    Toyota Motor Company 4.8company rating

    Collections representative job in San Juan, PR

    Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. Job Summary Responsible for the Retail Customer Experience, Collections, Insurance and Remarketing Departments. Ensure effective, efficient, and customer-oriented handling of communications with customers. Achieve assigned goals and objectives in accordance with strategic plans through the effective management of Department Supervisors and Team Members. The position includes evaluating and managing supplier performance in these areas to guarantee compliance with service-level agreements, optimize cost efficiency, and maintain high-quality standards. Provide leadership, vision, insight, and motivation. Translate TFS strategies and goals to team members to ensure clear line of sight between individual efforts and organizational performance. Ensure that budget is adhered to, policies are implemented, and department goals and objectives are met. Minimize barriers for excellence, expedient decision-making, and teamwork. Develop strategies and initiatives to maintain objectives and to improve areas of opportunity. Primary Job Accountabilities * Oversee and ensure effective and efficient operations and continuity of services for Customer Experience, Collections, Loss Recovery and Remarketing. * Ensure customer experience KPIs, delinquency, repossession, remarketing and loss ratios meet or exceed established objectives. * Assist in preparing accurate budgets for assigned areas and manage day-to-day operations within regulatory and budgetary guidelines. * Prepare timely and accurate accrual reports, and other required company reports such as ERMC, Narrative, etc. * Analyze reporting statistics provided by NICE, TFS Dialer Teams, Neuanalytics, Manheim's Caribbean, National Bankruptcy System (NBS), GC Services and other suppliers. * Interpret data to be applied for planning purposes, provide feedback on discrepancies and work to improve reporting systems. * Follow approval authority guidelines for customer experience, collections, remarketing pricing, charge offs, insurance overpayments, and Manheim vehicle repairs. * Develop KPIs and testing plans to measure and optimize the effectiveness of customer experience, collections, and remarketing initiatives. * Monitor pre- and post-termination activities and implement performance improvement plans to ensure compliance with organizational procedures and state/federal regulations. * Serve as a resource for complex transactions and provide coaching on elevated, sensitive, or complex customer service, collections, or repossession issues. * Ensure KPIs and metrics in supplier contracts/SOWs (TSI, Neuanalytics, GC Services, Repossession and Loss Recovery agencies) are met followed and compliant with TCPR procedures and regulations. * Evaluate and decision Balloon REFI and TOE applications in the car loan decisioning system within established guidelines and authority levels. * Collaborate with corporate teams in remarketing, customer experience, and collections to implement best practices and ensure alignment between TFS and TCPR. * Develop approaches to monitor the effectiveness and success of strategy/action plans. * Prepare contingency plans to address the dynamic nature of the business and continue to ensure customer satisfaction. * Review processes and systems to make sure their benefits justify the costs. People Management * Work closely with supervisors, human resources, local management and other corporate customer experience, collections, loss recovery and remarketing managers to evaluate, develop and implement workflow efficiencies and ensure best practices are in place. * Support and provide effective coaching and constructive feedback to supervisors, and other team members on an individual and on-going basis to enable them to take an active role in performance improvement and maximizing potential. * Evaluate staff performance levels and as needed, develop performance improvement plans to meet business needs. * Support HR by coordinating and applying personnel policies and procedures for interviewing, selecting, and hiring candidates. Manage complex performance issues. * Complete objective and relevant performance appraisals for supervisors in a timely manner. * Establish short- to medium-range plans for the assigned teams to achieve departments goals and objectives. * Provide ongoing review of performance measurement standards to ensure strategies and long-term goals are being reinforced. * Identify training needs and trends, and work with HR, resource management, and other managers to create and deliver programs that improve customer interactions, accuracy and efficiency. * Communicate TCPR's objectives, strategies and expectations clearly to the team, providing guidance and leadership to supervisors and department members. * Work with teams to identify issues, develop action plans, and escalate unresolved matters to senior management when necessary. * Support supervisors by handling complex customer transactions and resolving unique, sensitive, or non-routine issues referred for assistance. Vendor Management * Communicate compliance expectations and Service Level Agreements (SLAs) to all assigned suppliers, including clear consequences for non-compliance. * Prepare the annual Business Control Risk Assessments (BCRA) for each assigned supplier in collaboration with the Vendor Management Department. * Ensure day-to-day execution of operational strategies across third-party servicing relationships. * Work with the Supplier and VMO Specialist on potential servicing contracts and other vendor-related agreements. * Oversee vendors through operational calls, quarterly business reviews, and periodic onsite visits. * Monitor vendor compliance with contractual terms, conditions, and requirements. * Maintain documentation of vendor oversight activities, including contracts and applicable TCPR procedures. * Audit and reconcile monthly invoices and financial transactions to ensure accuracy and compliance with contractual terms. * Approve monthly invoices through Ariba for assigned suppliers (TSI, GC Services, Lexis Nexis, Innovis, RR Donnelley, NBS, Neuanalytics, and Becket & Lee). Work on special projects, as assigned Education Required * Four-Year College Degree (BA or BS) Experience - Subject Matter Expertise Preferred * 5-10 years of relevant / progressive work experience (in similar field and/or industry) Licenses, Certifications & Specialized Skills (if applicable) Required * Proficient in MS Office applications (Word, Excel, Power Point, etc.) * Bi-lingual (Spanish and English) with excellent written and verbal communication and interpersonal skills. Able to interface with and motivate team members at all levels. * Understanding of captive automotive finance operations. * Ability to work independently, with strong organizational skills and flexibility for a team-oriented environment. * Management experience/knowledge in customer experience, collections, repossessions and vehicle insurance experience in the financial services industry. * Excellent interpersonal skills with the ability to interact with and motivate team members at all levels. Supervision or Management * A cross-functional team reports to this position. Additional Comments, Including Unique Circumstances * Able to travel up to 10% of the time. Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to tcpr_human_********************.
    $24k-27k yearly est. Auto-Apply 42d ago
  • Customer Service Representative

    Telemedik

    Collections representative job in Guaynabo, PR

    As a Customer Service Representative , you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence. Essential Duties: Communicates with members by phone to provide information about their respective health insurance plan services. Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions. Manages incoming calls and refers them to the appropriate resources based on the member's specific needs. Documents and records transactions, including details of inquiries and actions taken. Refers unresolved customer complaints to a supervisor or designated departments for further investigation. Supports other Contact Center projects. Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities. Participates in training and development sessions. Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information. Immediately reports any Protected Health Information (PHI) exposure to the supervisor. Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC). Requirements: Minimum of one (1) year of experience in Customer Service. Completed high school and/or university credits (preferred). Advanced knowledge of computer applications and/or Microsoft Office. Strong customer service orientation and commitment. Excellent verbal and written communication skills. Fast documentation and internet navigation skills. Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m. What are the benefits of joining our team as a Health Services Representative? Training in service, regulatory aspects, and healthcare. 24/7 Telemedicine service. Free employee health and wellness programs. Opportunities for growth and development. Contributing to the health and well-being of the population. Paid leave benefits. Position Type: Full-time or Part-time Work Location: On-site position in Guaynabo, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)
    $13k-21k yearly est. Auto-Apply 3d ago
  • Customer Service Representative (Call Center)

    Worldnet Telecommunications LLC 4.1company rating

    Collections representative job in Guaynabo, PR

    We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
    $14k-21k yearly est. Auto-Apply 44d ago
  • Self Pay Representative

    Intermountain Health 3.9company rating

    Collections representative job in San Juan, PR

    The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients. Their primary focus is to secure payments on outstanding patient balances, by providing account information and payment options, along with updating insurance information when applicable. Outbound calls are made utilizing an automated dialer, with predefined campaign parameters for outgoing calls along with assigned accounts work queues. **We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.** **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Schedule -** **The schedule is Monday-Friday 8:30 am to 5:00 pm MT regardless of location.** **Essential Functions** + Works out of an automated predefined que, calling patients to discuss balances due and payment options + Provides high level insurance and patient responsibility education + Negotiates with patients to resolve their financial liability and educates on availability of financial assistance + Establish payment plans within guidelines + Process credit card payments + Responsible for meeting productivity and quality measure set + Document accounts accurately in the EMR (Epic). + Ability to interpret to assist patients **Skills** + Regular attendance during scheduled business hours + Communication + Adaptability + Ability to stay calm + Knowledge of regulations and laws pertaining to job duties + Computer Literacy + Negotiation + Problem Solving **Physical Requirements:** **Qualifications** + High School Diploma or GED. + Passing score and certificate of required language issued by approved language testing vendor **Preferred Qualifications** + Prior experience in collections, customers service or call center + Knowledge of general medical billing and insurance **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $23k-36k yearly est. 2d ago
  • Accounts Receivable Analyst

    Target Human Resources Solutions 4.5company rating

    Collections representative job in Guaynabo, PR

    Our client is the leader in presenting dental services. Responsible for the analysis and registration of accounts receivable. Responsibilities Analyze and record accounting transactions. Audit accounts and detect errors in the billing process. Requirements Associate or Bachelor's degree in Accounting and/or Finance No experience require Salary $11.50 p/h EEO “Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar a Mujeres, Minorías, Veteranos Protegidos y Personas con Impedimentos.”
    $11.5 hourly 60d+ ago
  • WhiteStar - Billing Analyst

    Mettel 4.3company rating

    Collections representative job in Guaynabo, PR

    Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Billing Analyst to join our team! We are seeking a bright, highly motivated individual with an analytical mind for our Credit Card Payments team. Our billing analysts are responsible to analyze, investigate and pay bills using the payment management program which contains all the necessary information to process these Invoices, search for ways to pay these invoices such as going to the vendor's website or calling the vendor to process them. Billing analysts are responsible for the use and handling of the cards provided for each funded Invoices, attention to detail and proper investigation are required. ROLE AND RESPONSIBILITIES: Ensure that all payment process is documented into the payment management system in a timely manner every day. Keep the cards' information provided from payment management secured and inaccessible from unauthorized bystanders. All assigned invoices due to be process cannot stay untouched for more than two days on their bucket unless the situation is needed deem so. Past due dates and invoices with sooner past due dates are to be processed first. DESIRED QUALIFICATIONS: Diligence and proper investigation of vendor bills for proper payment and make sure that all processes are entered into the payment management program in a timely manner every day. Keep track of missing bills or discrepancies to make sure that everything is paid correctly. Maintain a good pace when processing the funded Invoices. Ensure that all process is documented and well updated every day. Basic knowledge with computers and basic knowledge of website behavior. An individual with good WPM (Words Per Minute) typing skills. Proactive Individual that always seeks to be better in their field and look for ways to do their duties more efficiently. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is $ 11-13 p/hr. depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #Billing, #CreditCardProcessing, #CreditPayments, #NewJobsNearMe, #BillingAnalyst, #Accounting, #AccountsRexeivable, #AR MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************
    $11-13 hourly 7d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in San Juan, PR

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 3d ago
  • Customer Service Representative Bilingual

    3500 Square

    Collections representative job in Arecibo, PR

    Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment!
    $13k-21k yearly est. Auto-Apply 46d ago
  • Collection Analyst

    Chubb 4.3company rating

    Collections representative job in San Juan, PR

    Role Purpose The Collection Analyst is responsible for the appropriate handling collections of the outstanding balance. The collector must reconcile accounts and assist in creating a repayment plan between the debtor and collector upon agreement, based on Company's policy. Key Responsibilities Register in Meridian the account current reports received from general agencies. Oversee critical and unapplied cases monthly. Reconcile the general agencies accounts monthly. Generate reports of accounts receivable (weekly, monthly, and quarterly). Collect account current balances and non-reported policies from general agencies. Advise general agencies of necessary actions and strategies for overdue balances. Apply collections and payments on a weekly basis. Request cancellation notice if applicable. Maintain control of policies related to government and condominium business. Review and analyze the collection results to accomplish the Company's goals. Support and gather information for the audit process. Other projects and tasks as assigned. Requirements Bachelor's Degree in Business Administration in Accounting. Solid understanding of basic accounting principles. Demonstrate flexibility and adaptability to work in a fast moving and challenging environment. Proficient in Microsoft Office (Word, Excel, and Power Point) and working knowledge of common application software. Intermediate knowledge of the structure and content of the English Language. Experience Five (5) years or more of experience in Accounting - Collections. Insurance industry, preferable.
    $56k-66k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (Call Center)

    Worldnet Telecommunications LLC 4.1company rating

    Collections representative job in Guaynabo, PR

    We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
    $14k-21k yearly est. Auto-Apply 43d ago
  • Clerical Representative Self Pay

    Intermountain Health 3.9company rating

    Collections representative job in San Juan, PR

    The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and responding to CRMs, assistance with research and basic reporting requests, return mail update. emails and work queues, along with quality assurance review of recorded calls. The caregiver leverages a broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and ensure patient as well as internal customer satisfaction. **This is a remote position to local applicants in the Denver Metro area applicants must reside 1 hour of our Broomfield Office** **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings** **Schedule - Monday - Friday 8:30am - 5:00 pm MT** **Essential Functions** + Assess and troubleshoot patient requests or issues, responding to CRM's. + Compile and provide requested documents by patients and internal team members. + Research and update the EMR (Epic) utilizing the National Change of Address (NCOA) for return mail + Provides quality assurance review of recorded phone + Assist department leaders with administrative tasks + Performs other duties as assigned **Skills** + Data Entry + Attention to Detail + Computer Literacy + Clerical support + Ability to communicate effectively, verbal and written format + Problem solving + Research **Physical Requirements:** **Required Qualification** + High School Diploma or GED + Reliable transportation to be able to travel office weekly **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $23k-36k yearly est. 22d ago
  • Assistant Occupancy Collection Specialist

    Adecco Us, Inc. 4.3company rating

    Collections representative job in Carolina, PR

    **Assistant Occupancy & Collection Specialist** **Ubicación:** Área metro y Caguas, Puerto Rico **Horario:** Lunes a viernes, 8:30 a.m. a 5:00 p.m. (con disponibilidad para horas extras según necesidad) **Salario:** $11.00 por hora **Tipo de empleo:** Asignación temporera Adecco está colaborando con una reconocida empresa de administración residencial y comercial en la búsqueda de un **Assistant Occupancy & Collection Specialist** . Esta es una excelente oportunidad para integrarse a un equipo comprometido y apoyar funciones clave dentro de un ambiente dinámico de gestión de viviendas. Si cumple con los requisitos descritos, lo invitamos a postularse. **Responsabilidades principales** + Brindar apoyo administrativo al Gerente de Proyecto (Occupancy & Collection Specialist) en procesos de recertificación, ajustes de renta, orientación a nuevos residentes, entrevistas a solicitantes y tareas relacionadas. + Realizar labores generales de oficina y funciones afines al puesto. + Mantener registros precisos y colaborar en el cumplimiento de fechas límites. + Contribuir al trabajo en equipo y desempeñarse de forma independiente cuando sea necesario. **Requerimientos** + Estudios secretariales o comerciales (escuela secretarial/comercial o créditos universitarios) o áreas relacionadas. + Preferiblemente "Certified Occupancy Specialist" (no indispensable). + Dominio intermedio del inglés y español, oral y escrito. + Manejo de Microsoft Office y programas de Windows. + Buenas destrezas en cálculos matemáticos básicos (suma, resta, multiplicación, división y porcentajes). + Excelentes destrezas interpersonales y orientación al servicio al cliente. + Capacidad para trabajar bajo presión y con supervisión mínima. + Experiencia en tareas administrativas y clericales. + Habilidad para trabajar tanto de manera individual como en equipo. + Otras tareas pueden ser asignadas según necesidad.************************************* Si desea ser considerado(a) para este puesto de **Assistant Occupancy & Collection Specialist** en el área metro y Caguas, Puerto Rico, o para otras oportunidades con Adecco, haga clic en **Aplicar Ahora** . **Assistant Occupancy & Collection Specialist** **Location:** Metro Area and Caguas, Puerto Rico **Schedule:** Monday-Friday, 8:30 a.m.-5:00 p.m. (with availability for overtime as needed) **Compensation:** $11.00 per hour **Employment Type:** Temporary Assignment Adecco is partnering with a well-established residential and commercial property management company to recruit an **Assistant Occupancy & Collection Specialist** . This role offers an excellent opportunity to gain hands-on experience supporting key administrative functions within a dynamic housing services environment. Apply now if you meet the qualifications outlined below. **Key Responsibilities** + Provide administrative support to the Project Manager (Occupancy & Collection Specialist) in processes related to recertifications, rent adjustments, new resident orientations, applicant interviews, and related tasks. + Perform general office duties and other responsibilities aligned with the role. + Maintain accurate records and assist in meeting established deadlines. + Collaborate effectively with team members while also working independently when needed. **Qualifications** + Secretarial or business studies (commercial or secretarial school, or university credits) or related fields. + Preferred but not required: Certified Occupancy Specialist. + Intermediate proficiency in spoken and written English and Spanish. + Proficiency in Microsoft Office and Windows programs. + Strong basic math skills (addition, subtraction, multiplication, division, percentages). + Excellent interpersonal and customer service skills. + Ability to work under pressure and with minimal supervision. + Experience in administrative and clerical duties. + Ability to work both independently and as part of a team. + Additional tasks may be assigned as needed. If you would like to be considered for this **Assistant Occupancy & Collection Specialist** role in the metro and Caguas areas-or for other opportunities with Adecco-click **Apply Now** . **Pay Details:** $10.50 to $11.00 per hour Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
    $10.5-11 hourly 8d ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Collections representative job in San Juan, PR

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 7d ago

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