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Commercial collector vs debt collector

The differences between commercial collectors and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a commercial collector and a debt collector. Additionally, a commercial collector has an average salary of $36,230, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for a commercial collector include delinquent accounts, customer service and FDCPA. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Commercial collector vs debt collector overview

Commercial CollectorDebt Collector
Yearly salary$36,230$33,865
Hourly rate$17.42$16.28
Growth rate-8%-8%
Number of jobs42,08123,385
Job satisfaction--
Most common degreeBachelor's Degree, 39%High School Diploma, 34%
Average age4646
Years of experience1212

Commercial collector vs debt collector salary

Commercial collectors and debt collectors have different pay scales, as shown below.

Commercial CollectorDebt Collector
Average salary$36,230$33,865
Salary rangeBetween $29,000 And $43,000Between $26,000 And $43,000
Highest paying CityHartford, CTSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyCapgeminiMayor Ethan Berkowitz
Best paying industryFinanceConstruction

Differences between commercial collector and debt collector education

There are a few differences between a commercial collector and a debt collector in terms of educational background:

Commercial CollectorDebt Collector
Most common degreeBachelor's Degree, 39%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Commercial collector vs debt collector demographics

Here are the differences between commercial collectors' and debt collectors' demographics:

Commercial CollectorDebt Collector
Average age4646
Gender ratioMale, 39.0% Female, 61.0%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 13.4% Unknown, 4.0% Hispanic or Latino, 20.2% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between commercial collector and debt collector duties and responsibilities

Commercial collector example responsibilities.

  • Interpret manage care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow the guidelines set by FDCPA
  • Adhere to FDCPA, state, and federal commercial laws.
  • Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
  • Collect and record deposits and initiate and/or approve ACH distributions.
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Debt collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
  • Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
  • File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
  • Maintain security and confidentiality of company and client information, following FDCPA regulations.
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Commercial collector vs debt collector skills

Common commercial collector skills
  • Delinquent Accounts, 9%
  • Customer Service, 8%
  • FDCPA, 8%
  • Past Due Accounts, 6%
  • Collection Calls, 6%
  • Payment Arrangements, 5%
Common debt collector skills
  • Customer Service, 9%
  • Outbound Calls, 9%
  • Payment Arrangements, 8%
  • Delinquent Accounts, 8%
  • Credit Card Payments, 6%
  • FDCPA, 5%

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