Commercial collector vs student loan collector

Differences between commercial collector and student loan collector duties and responsibilities

Commercial collector example responsibilities.

• Interpret manage care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Follow the guidelines set by FDCPA
• Adhere to FDCPA, state, and federal commercial laws.
• Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
• Collect and record deposits and initiate and/or approve ACH distributions.
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Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.