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Computer information systems instructor vs help desk analyst

The differences between computer information systems instructors and help desk analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer information systems instructor and a help desk analyst. Additionally, a computer information systems instructor has an average salary of $64,422, which is higher than the $37,318 average annual salary of a help desk analyst.

The top three skills for a computer information systems instructor include powerpoint, teaching methodologies and syllabus. The most important skills for a help desk analyst are customer service, troubleshoot, and technical support.

Computer information systems instructor vs help desk analyst overview

Computer Information Systems InstructorHelp Desk Analyst
Yearly salary$64,422$37,318
Hourly rate$30.97$17.94
Growth rate10%10%
Number of jobs150,53287,591
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Average age4242
Years of experience22

Computer information systems instructor vs help desk analyst salary

Computer information systems instructors and help desk analysts have different pay scales, as shown below.

Computer Information Systems InstructorHelp Desk Analyst
Average salary$64,422$37,318
Salary rangeBetween $40,000 And $102,000Between $26,000 And $52,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateOregonMassachusetts
Best paying companyYahooPacific Investment Management Company LLC
Best paying industryFinanceGovernment

Differences between computer information systems instructor and help desk analyst education

There are a few differences between a computer information systems instructor and a help desk analyst in terms of educational background:

Computer Information Systems InstructorHelp Desk Analyst
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Most common majorBusinessComputer Information Systems
Most common collegeUniversity of PennsylvaniaStanford University

Computer information systems instructor vs help desk analyst demographics

Here are the differences between computer information systems instructors' and help desk analysts' demographics:

Computer Information Systems InstructorHelp Desk Analyst
Average age4242
Gender ratioMale, 64.1% Female, 35.9%Male, 71.8% Female, 28.2%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.5% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer information systems instructor and help desk analyst duties and responsibilities

Computer information systems instructor example responsibilities.

  • Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
  • Design and administer examinations to assess achievements of course objectives as identified in course syllabus.
  • Create online assignment submission capability for students in HTML.
  • Develop program curriculum, syllabus, goals, and objectives.
  • Add interactive training and exam simulation for both certifications to curriculum via TestOut packages.
  • Prepare students for MCSE, CompTIA A+/Network+/Security+/Linux+ certifications.

Help desk analyst example responsibilities.

  • Used Java script for client side validations and to achieve other client-side functionality.
  • Manage TCP/IP base campus data communications facilities.
  • Manage security, reliability, and configurations for data backup and recovery for client workstations.
  • Resolve technical issues with software applications, PCs, connectivity problems, and software/hardware installations and administrations.
  • Analyze and resolve issues with Linux and Java base POS systems.
  • Provide user access support via VPN, SSL/VPN, CITRIX, for authentication and account issues.
  • Show more

Computer information systems instructor vs help desk analyst skills

Common computer information systems instructor skills
  • PowerPoint, 22%
  • Teaching Methodologies, 8%
  • Syllabus, 7%
  • Java, 7%
  • Curriculum Development, 6%
  • Learning Environment, 4%
Common help desk analyst skills
  • Customer Service, 15%
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Phone Calls, 4%
  • Remote Desktop, 3%
  • Technical Issues, 3%

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