Courtesy associate vs associate, member services

The differences between courtesy associates and associates, member services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courtesy associate and an associate, member services. Additionally, an associate, member services has an average salary of $45,920, which is higher than the $27,599 average annual salary of a courtesy associate.

The top three skills for a courtesy associate include customer service, customer assistance and groceries. The most important skills for an associate, member services are address changes, quality customer service, and customer service.

Courtesy associate vs associate, member services overview

	Courtesy Associate	Associate, Member Services
Yearly salary	$27,599	$45,920
Hourly rate	$13.27	$22.08
Growth rate	-4%	-4%
Number of jobs	45,069	121,694
Job satisfaction	-	-
Most common degree	High School Diploma, 51%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

Courtesy associate vs associate, member services salary

Courtesy associates and associates, member services have different pay scales, as shown below.

	Courtesy Associate	Associate, Member Services
Average salary	$27,599	$45,920
Salary range	Between $15,000 And $48,000	Between $19,000 And $107,000
Highest paying City	-	Daly City, CA
Highest paying state	-	New York
Best paying company	-	West Tennessee Healthcare
Best paying industry	-	Government

Differences between courtesy associate and associate, member services education

There are a few differences between a courtesy associate and an associate, member services in terms of educational background:

	Courtesy Associate	Associate, Member Services
Most common degree	High School Diploma, 51%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Courtesy associate vs associate, member services demographics

Here are the differences between courtesy associates' and associates, member services' demographics:

	Courtesy Associate	Associate, Member Services
Average age	40	40
Gender ratio	Male, 88.4% Female, 11.6%	Male, 39.0% Female, 61.0%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.8% Unknown, 5.5% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between courtesy associate and associate, member services duties and responsibilities

Courtesy associate example responsibilities.

Manage transactions including cash, check, credit, and EBT transactions.
Thank them for shopping with Sam's.
Push carts and run a register when it are needed.
collect carts make bales carry-outs run register upon management request
Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
Develop sharp customer service skills while employing Kroger's excellent customer engagement training.

Associate, member services example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Greet members, check-in members, provide tours, sanitize equipment, POS processing, and customer service
Identify appeals and/or complaints from members, resolving them in accordance with CMS regulations.
Build strong client relationships and profiling customers to determine or uncover their financial needs.
Fix data issues, card processing, customer service, ATM account balancing, and share branching account balancing.
Prepare documentation to submit to CMS contractors to determine if member can be reinstate after terminating contract with plan.

Courtesy associate vs associate, member services skills

Common courtesy associate skills

Customer Service, 43%
Customer Assistance, 10%
Groceries, 8%
Front End, 7%
Sales Floor, 4%
Customer Complaints, 3%

Common associate, member services skills

Address Changes, 17%
Quality Customer Service, 15%
Customer Service, 10%
Member Service, 9%
Front Desk, 6%
Membership Sales, 5%

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Office and Administrative Industry
Courtesy Associate
Courtesy Associate vs Associate, Member Services

Updated January 8, 2025

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