Courtesy associate vs customer sales associate

The differences between courtesy associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courtesy associate and a customer sales associate. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $27,599 average annual salary of a courtesy associate.

The top three skills for a courtesy associate include customer service, customer assistance and groceries. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Courtesy associate vs customer sales associate overview

	Courtesy Associate	Customer Sales Associate
Yearly salary	$27,599	$37,024
Hourly rate	$13.27	$17.80
Growth rate	-4%	-4%
Number of jobs	45,069	415,981
Job satisfaction	-	-
Most common degree	High School Diploma, 51%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

Courtesy associate vs customer sales associate salary

Courtesy associates and customer sales associates have different pay scales, as shown below.

	Courtesy Associate	Customer Sales Associate
Average salary	$27,599	$37,024
Salary range	Between $15,000 And $48,000	Between $27,000 And $49,000
Highest paying City	-	Odenton, MD
Highest paying state	-	Maryland
Best paying company	-	Johnson Controls
Best paying industry	-	Real Estate

Differences between courtesy associate and customer sales associate education

There are a few differences between a courtesy associate and a customer sales associate in terms of educational background:

	Courtesy Associate	Customer Sales Associate
Most common degree	High School Diploma, 51%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Courtesy associate vs customer sales associate demographics

Here are the differences between courtesy associates' and customer sales associates' demographics:

	Courtesy Associate	Customer Sales Associate
Average age	40	40
Gender ratio	Male, 88.4% Female, 11.6%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between courtesy associate and customer sales associate duties and responsibilities

Courtesy associate example responsibilities.

Manage transactions including cash, check, credit, and EBT transactions.
Thank them for shopping with Sam's.
Push carts and run a register when it are needed.
collect carts make bales carry-outs run register upon management request
Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
Develop sharp customer service skills while employing Kroger's excellent customer engagement training.

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Courtesy associate vs customer sales associate skills

Common courtesy associate skills

Customer Service, 43%
Customer Assistance, 10%
Groceries, 8%
Front End, 7%
Sales Floor, 4%
Customer Complaints, 3%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Office and Administrative Industry
Courtesy Associate
Courtesy Associate vs Customer Sales Associate

Updated January 8, 2025

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