Courtesy associate vs customer service senior associate

The differences between courtesy associates and customer service senior associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courtesy associate and a customer service senior associate. Additionally, a customer service senior associate has an average salary of $45,025, which is higher than the $27,599 average annual salary of a courtesy associate.

The top three skills for a courtesy associate include customer service, customer assistance and groceries. The most important skills for a customer service senior associate are data entry, customer service associates, and customer inquiries.

Courtesy associate vs customer service senior associate overview

	Courtesy Associate	Customer Service Senior Associate
Yearly salary	$27,599	$45,025
Hourly rate	$13.27	$21.65
Growth rate	-4%	-4%
Number of jobs	45,069	207,805
Job satisfaction	-	-
Most common degree	High School Diploma, 51%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

Courtesy associate vs customer service senior associate salary

Courtesy associates and customer service senior associates have different pay scales, as shown below.

	Courtesy Associate	Customer Service Senior Associate
Average salary	$27,599	$45,025
Salary range	Between $15,000 And $48,000	Between $21,000 And $95,000
Highest paying City	-	Washington, DC
Highest paying state	-	Maryland
Best paying company	-	Nebraska Medicine
Best paying industry	-	-

Differences between courtesy associate and customer service senior associate education

There are a few differences between a courtesy associate and a customer service senior associate in terms of educational background:

	Courtesy Associate	Customer Service Senior Associate
Most common degree	High School Diploma, 51%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Courtesy associate vs customer service senior associate demographics

Here are the differences between courtesy associates' and customer service senior associates' demographics:

	Courtesy Associate	Customer Service Senior Associate
Average age	40	40
Gender ratio	Male, 88.4% Female, 11.6%	Male, 34.0% Female, 66.0%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 19.0% Asian, 7.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between courtesy associate and customer service senior associate duties and responsibilities

Courtesy associate example responsibilities.

Manage transactions including cash, check, credit, and EBT transactions.
Thank them for shopping with Sam's.
Push carts and run a register when it are needed.
collect carts make bales carry-outs run register upon management request
Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
Develop sharp customer service skills while employing Kroger's excellent customer engagement training.

Customer service senior associate example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Receive and process payments on POS system and MPOS systems.
Answer incoming calls on multi-line phones from providers, insures, and retirees with and without Medicare.
Research and resolve patient inquiries concerning Medicare coverage.
Help troubleshoot when technical problems arouse.

Courtesy associate vs customer service senior associate skills

Common courtesy associate skills

Customer Service, 43%
Customer Assistance, 10%
Groceries, 8%
Front End, 7%
Sales Floor, 4%
Customer Complaints, 3%

Common customer service senior associate skills

Data Entry, 10%
Customer Service Associates, 7%
Customer Inquiries, 7%
Customer Calls, 4%
Financial Transactions, 4%
Customer Complaints, 3%

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Office and Administrative Industry
Courtesy Associate
Courtesy Associate vs Customer Service Senior Associate

Updated January 8, 2025

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