Courtesy associate vs guest services associate

Differences between courtesy associate and guest services associate duties and responsibilities

Courtesy associate example responsibilities.

• Manage transactions including cash, check, credit, and EBT transactions.
• Thank them for shopping with Sam's.
• Push carts and run a register when it are needed.
• collect carts make bales carry-outs run register upon management request
• Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
• Develop sharp customer service skills while employing Kroger's excellent customer engagement training.
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Guest services associate example responsibilities.

• Manage the PBX telephone system by answering calls about city attractions, dining, services, policies, and directions.
• Manage crew by utilizing professional leadership skills.
• Participate in execution of marketing events such as concerts, celebrity meet and greets, giveaways, parties and tournaments.
• Process customer account payments utilizing IBM POS technology.
• Distribute all merchandise for promotional purposes and giveaways.
• Operate PBX telephone system and assist with inventory responsibilities.
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