Courtesy associate vs hospitality associate

The differences between courtesy associates and hospitality associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courtesy associate and a hospitality associate. Additionally, a hospitality associate has an average salary of $33,909, which is higher than the $27,599 average annual salary of a courtesy associate.

The top three skills for a courtesy associate include customer service, customer assistance and groceries. The most important skills for a hospitality associate are patients, patient care, and customer service.

Courtesy associate vs hospitality associate overview

	Courtesy Associate	Hospitality Associate
Yearly salary	$27,599	$33,909
Hourly rate	$13.27	$16.30
Growth rate	-4%	-4%
Number of jobs	45,069	18,928
Job satisfaction	-	-
Most common degree	High School Diploma, 51%	Bachelor's Degree, 38%
Average age	40	40
Years of experience	12	12

Courtesy associate vs hospitality associate salary

Courtesy associates and hospitality associates have different pay scales, as shown below.

	Courtesy Associate	Hospitality Associate
Average salary	$27,599	$33,909
Salary range	Between $15,000 And $48,000	Between $24,000 And $46,000
Highest paying City	-	Palo Alto, CA
Highest paying state	-	California
Best paying company	-	Salesforce
Best paying industry	-	Health Care

Differences between courtesy associate and hospitality associate education

There are a few differences between a courtesy associate and a hospitality associate in terms of educational background:

	Courtesy Associate	Hospitality Associate
Most common degree	High School Diploma, 51%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Courtesy associate vs hospitality associate demographics

Here are the differences between courtesy associates' and hospitality associates' demographics:

	Courtesy Associate	Hospitality Associate
Average age	40	40
Gender ratio	Male, 88.4% Female, 11.6%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.5% Hispanic or Latino, 19.6% Asian, 6.2% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between courtesy associate and hospitality associate duties and responsibilities

Courtesy associate example responsibilities.

Manage transactions including cash, check, credit, and EBT transactions.
Thank them for shopping with Sam's.
Push carts and run a register when it are needed.
collect carts make bales carry-outs run register upon management request
Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
Develop sharp customer service skills while employing Kroger's excellent customer engagement training.

Hospitality associate example responsibilities.

Manage POS system while opening up drawer and entering data within system to remain compliant with owner's expectations.
Explain room service program to patients while utilizing effective written/oral communication skills.
Research all deny Medicaid cases.
Handle purchases using POS system that includes operating cash register and accounting of daily sales.
Coordinate hospital infection control program and HIPAA readiness taskforce.
Ensure high quality presentation of public spaces by testing exhibits for functionality and monitoring cleanliness of area and corridors.

Courtesy associate vs hospitality associate skills

Common courtesy associate skills

Customer Service, 43%
Customer Assistance, 10%
Groceries, 8%
Front End, 7%
Sales Floor, 4%
Customer Complaints, 3%

Common hospitality associate skills

Patients, 31%
Patient Care, 9%
Customer Service, 7%
HIPAA, 6%
Food Service, 5%
Cleanliness, 4%

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Office and Administrative Industry
Courtesy Associate
Courtesy Associate vs Hospitality Associate

Updated January 8, 2025

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