Courtesy associate vs special service associate

Differences between courtesy associate and special service associate duties and responsibilities

Courtesy associate example responsibilities.

• Manage transactions including cash, check, credit, and EBT transactions.
• Thank them for shopping with Sam's.
• Push carts and run a register when it are needed.
• collect carts make bales carry-outs run register upon management request
• Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
• Develop sharp customer service skills while employing Kroger's excellent customer engagement training.
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Special service associate example responsibilities.

• Manage RTV process: obtaining credits from vendors, key-rec errors, key-rec new orders.
• Manage all VIP internal events, including new attraction grand openings, press junkets and host functions.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Assist customers in applying for home depot credit card.
• Maintain accountability reports, special orders on hand report, and POS discrepancy reports.
• Help to reduce refunds seek at POS and special order desk by researching discrepancies and offering alternate resolution.
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