Credit supervisor vs collection supervisor

Differences between credit supervisor and collection supervisor duties and responsibilities

Credit supervisor example responsibilities.

• Assist with annual budget preparation and manage operating and payroll expenses to remain within budgetary guidelines.
• Reduce DSO from 40 to 23 days by implementing weekly aging reviews and negotiating payment plans with delinquent customers.
• Implement successful credit and collection practices resulting in measurable declines in calculate DSO.
• Supervise staff of collections representatives responsible for reducing bad debt while also upholding company policies, and following strict legal regulations.
• Develop and implement credit and collection polices and controls for Sarbanes-Oxley compliance for the entire corporation and publish across all divisions.

Collection supervisor example responsibilities.

• Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
• Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
• Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
• Complete weekly QA's and coaching's for a team of 12+.
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