Customer care representative jobs in Clarkstown, NY - 807 jobs

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Wallington Plumbing Supply Customer Sales Associate (Plumbing Supply) Employment Type: Full-Time Wallington Plumbing Supply is seeking a motivated and knowledgeable Customer Sales Associate to support our busy wholesale operation. This role is ideal for someone who understands plumbing products, values customer relationships, and takes pride in helping contractors keep their projects moving efficiently. Key Responsibilities · Serve walk-in and phone customers by identifying needs and recommending the correct products and solutions · Provide accurate information on pricing, availability, and product specifications · Process sales transactions, returns, and special orders with attention to detail · Maintain a professional, organized, and well-stocked sales counter · Develop and maintain strong relationships with plumbers, contractors, and trade partners · Coordinate with warehouse and sales teams to ensure orders are fulfilled accurately and on time · Stay informed on product lines, new materials, and industry trends to better support customers Qualifications · Previous experience in plumbing wholesale or supply house environment preferred but not required · Strong communication skills with a customer service mindset · Ability to manage multiple tasks in a fast-paced environment · Comfortable using point of sale systems and basic computer applications · Dependable, team-oriented, and committed to providing consistent service · Bilingual abilities are a plus but not required Compensation and Benefits · Competitive compensation based on experience · Paid time off and paid holidays, where applicable · Health, dental, and vision insurance available for eligible employees · Training and opportunities for career advancement · Supportive team environment that values experience, accountability, and growth Apply to *****************

About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.

SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services. Job Description At least 2 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes. At least 2 years of experience in JDA Demand, FF and Master Planning. Strong Techno Functional with JDA Admin skills. At least 3 years of experience converting the requirements into technical architecture and design. At least 3 years of experience creating logical, system, physical architecture & design. At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment. Experience and desire to work in a management consulting environment that requires regular travel. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience within the Information Technologies. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen & Green Card Holder can apply. No OPT-EAD, GC-EAD, H4-EAD, L2-EAD, H1B & TN candidates, please. Please mention your Visa Status in your email or resume. ** All your information will be kept confidential according to EEO guidelines.

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: Providing a timely outreach to new referrals Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. Completing members needs assessment to determine appropriate services and inform the care plan. Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. Provide case closure/discharge at the time of completion. Follow all workflows meeting regulatory and accreditation requirements. Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Salary Range: $42,500 - $47,000

The White Label Firm, Inc. (2015) is a sales, marketing and promotions Company with locations in NYC, NJ. We handle campaigns for clients who range from the telecom, utility, non profit, security and financial sector. We believe our business can only grow based on the caliber of the people on our team. We hold a strong emphasis on training our leaders of tomorrow and believe in values of teamwork, positivity and an impossible is nothing attitude. Rather your looking for a career change or new to the workforce, we have a place for you. Job Description CUSTOMER SERVICE SALES AGENT Our company is currently holding interviews for our entry level position in our SALES and MARKETING department with room to ADVANCE to a Management position. Our Company provides the opportunity for ENTRY LEVEL people to make a change in their careers for a more stable position with greater opportunity. We train candidates with little to no experience and catapult their levels of confidence and experience. -FULL TRAINING PROVIDED~~ NO EXPERIENCE NEEDED. SUBMIT YOUR RESUME NOW Qualifications ALL INVITED TO APPLY IF DESCRIPTION FITS Additional Information All your information will be kept confidential according to EEO guidelines.

Bilingual Customer Rep needs 1+ years experience Bilingual Customer Rep requires: customer service, hospitality or call center environment SAP MS Office; Word and Excel Optical industry French/English LAN Ethernet Temp remote role Must be in Port Washington, NY Bilingual Customer Rep duties: Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxotticas Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in healthcare preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Portuguese). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and paid time off. Supportive work culture focused on professional development and continuing education. Opportunity to work in a growing field with a focus on improving patient outcomes. Two (2) weeks paid training. Uniforms provided. Working Hours: Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred)

To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment. We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market. Brand New Startup beginning new branch in New Jersey! Job Description R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customer service agents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients. **we are not a call center and this is not a telemarketing firm** Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customer service, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere. Qualifications We look for strong people skills, work ethic and time management. Additional Information We are looking for rapid growth, there will be tremendous opportunity to move up within the company. All your information will be kept confidential according to EEO guidelines.

TrueVantage Solutions is redefining how individuals access smart, reliable financial solutions. We are a fast-growing organization seeking motivated Sales Customer Representatives who are driven, coachable, and ready to grow a high-earning career from home. Why Work With Us? High-Earning Potential - Uncapped commissions with top performers earning well above industry averages. Work-From-Home Flexibility - Enjoy a fully remote schedule and the freedom to build your business from anywhere Warm, Pre-Qualified Leads - No cold calling. We supply exclusive inbound leads ready for consultation. Career Growth & Training - Professional development, sales coaching, and advanced digital tools provided. Supportive, Collaborative Team Culture - Work with a team that shares winning strategies and celebrates your success. Health & Wellness Options - Access to life insurance solutions and healthcare exchange plans. What You'll Do (Key Responsibilities): Conduct virtual consultations with warm leads to understand customer goals and financial needs. Present customized life insurance, Indexed Universal Life (IUL), and annuity solutions. Deliver clear, confident product education via Zoom, phone, or online presentations. Provide high-quality customer service from first contact through implementation. Use our CRM to manage your pipeline, track outreach, and maintain accurate client records. Build long-term relationships with clients through trust, value, and exceptional service. What We're Looking For (Qualifications):. Strong communication, customer service, and virtual presentation skills. Self-starter with a goal-oriented, entrepreneurial mindset. Excellent time-management and the ability to work independently. Passion for helping clients improve their financial futures. Sales experience is a plus but not required - trainings provided. Note: This is a 1099 independent contractor role, giving you the freedom to run your business on your terms while still having full access to our training, mentorship, and lead system. Compensation is commission-only, but top performers consistently earn well above traditional salaried roles. If you want unlimited income potential and true flexibility, this structure is perfect for you.

We're looking for a Customer Service Representative to join our team at the FanDuel Sportsbook, located in the Meadowlands Racetrack. This person will help to deliver unparalleled customer service by providing quality information to customers and personally enhancing their sports wagering experience. We are looking for customer service-oriented individuals who are positive, outgoing, operate with a high level of computer proficiency and have a passion for sports. This role is a direct hire for the Meadowlands Racetrack. THE GAME PLAN Everyone on our team has a part to play Responsible for keeping a well-stocked, clean and organized workstation/area Maintain a professional appearance that reflects the FanDuel Standards Greet a high volume of customers and answer questions in a polite and courteous manner to maintain a fun, positive and supportive teamwork environment Drive commercial-oriented events in both the sportsbook and outside venues Responsible for promoting new product launches Excellent interpersonal skills and ability to communicate effectively Facilitate new product launches and drive business through promotions and initiatives Responsible for printing betting sheets daily, self-service terminals and a/v system Other administrative tasks and duties as necessary and assigned What we're looking for in our next teammate Previous experience working a high-volume front line or guest facing position Ability to work closely with people and be able to handle customer and staff issues in an effective, equitable and friendly manner Must be able to remain calm and decisive in high stress conditions Detail oriented with sound math and clerical skills Extensive knowledge of computers, touch screens & a/v systems Must be able to work weekends and holidays as scheduled Must be able to obtain a gaming license from the state of New Jersey Must be able to obtain a racing license from the state of New Jersey Ability to thrive in a fast-paced, team-oriented environment Strong interpersonal and communication skills; ability to act professionally and confidently interact with all constituents. Demonstrates poise, tact, judgment and diplomacy Ability to work flexible hours including nights, weekends and holidays as needed

HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues. What's in it for you? Location: White Plains, NY Pay: $20-21/hour (plus weekly pay, full benefits, 401K, bonus opportunities & more!) Schedule: Monday-Friday, 11:45am-8pm Environment: Lively, welcoming work environment with team building events! As a Call Center Representative you will: Handle inbound calls from policyholders, providing information on coverage details. Address and resolve customer concerns, complaints, and inquiries in a professional and timely manner, ensuring customer satisfaction. Update customer information, process policy changes, and assist with policy renewals to ensure accurate and up-to-date records. Accurately document customer interactions and transactions in the company's database. Qualifications: Prior experience in a medical office setting/call center preferred Prior customer service experience Bilingual Spanish is highly preferred Computer savvy & comfortability speaking on the phone If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!

French/English Call Center needs1+ year(s) of experience working in customer service, hospitality or call center environment French/English Call Center requires: High school diploma Work hours: 11:00am 7:15pm & Training is (9am 5pm) for 2 weeks (35 hours a week) 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language Bilingual French French/English Call Center duties: Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.

Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $19.00 per hour PLUS Monthly incentives available STATUS: Per Diem, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: This is NOT a remote job! * Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling. * Makes appointments for new and existing patients using the practice management system template. * Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments. * Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system. * Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance. * Provides back-up support for patient registration as requested by management. * Attends monthly departmental meetings. * Handles other duties as assigned. #IND1 Requirements * Bilingual: Fluent in Spanish * High School Diploma or High School Equivalency Diploma * For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week). Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.

Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat. Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank's products and services to the satisfaction of the customer. Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution. Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty. Project a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction. Training, Team Collaboration, and Support Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support. Participate in team meetings and training sessions, contributing positively to the team's development and success. Successfully completes all required training including computer, telephone technology, products and services and standards of excellence. Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy. Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud. Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures. Identify/generate sales leads through conversations and strive to offer Columbia Bank products to meets customers' needs. Comprehensive Product and Service Knowledge Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs. Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information. Engage in ongoing training and professional development to enhance your banking knowledge and customer service skills. Effective Communication and Follow-Up Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges. Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner. Accurately records all pertinent information required for research, adjustments, or resolution of every service request. Other Responsibilities Perform other job-related duties, including Fulfillment tasks, as may be assigned. Job Requirements: High school diploma or equivalent required. Associate or bachelor's degree preferred, not required. 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred. Demonstrated ability to provide outstanding customer service. A passion for helping others and the ability to empathize with and prioritize customer needs. Ability to always uphold a high degree of service standards. Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels. Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs. Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly. Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous. Strong PC trouble shooting skills, such as browser settings and proficient with internal systems. Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals. Flexibility to adapt to changing environments, banking products, and customer needs. Ability to handle stress and work under pressure in a very structured environment. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Details Contract Type: Unlimited / Full-Time Country / City: United States / Stamford, CT Company: Beiersdorf Job Function: Marketing / Market Research Your Tasks Maintain high quality consumer service in the U.S. through an external provider (Transcom) with supporting technical services/ tools Identify consumer trends/ insights from analysis of consumer feedback data that impact success of our brands. Execute & Optimize Global Consumer Interaction Strategy in U.S. Collaborate with Global CIM team on best-in-class management and activation of consumer feedback in accordance with global/ local guidelines, regulations and SOPs. Monitor and optimize performance of Transcom service in the U.S., in collaboration with Transcom U.S. Team Leader (tracking KPIs & initiating corrective action as needed). Drive overall efficiency/ improvements by optimizing technical support systems/ tools and establishing standards/best practices in the MU (that can be shared globally for broader impact). Maintain Tools & Systems Required in U.S. Manage updates of Product Reference Manual and Product Locator tools with Emplifi in conjunction with Salesforce to address consumer questions. Manage sample acquisition process with Hibbert. Manage resolution of system issues with IT/ Jira tickets & E-Comm. Track performance & progress by setting up reporting within the Salesforce Lightning Service Cloud, Microsoft Power BI dashboards and connected systems. Manage systems vendor partners (Hibbert, Emplifi) including budget, contract renewals and PO creation/ approval. Maintenance of Salesforce Product Hierarchy leveraging the SAP feed to ensure accuracy of U.S. data. Identify Consumer Trends & Insights * Provide Management, Quality, Marketing and other stakeholders with relevant information and analyses about consumer feedback (complaints, issues, trends) to reduce risks and create opportunities. * Act as single point of contact for Consumer Care in the U.S. (for Global CIM and Transcom). Manage processing of all incoming consumer mail (on rotating basis w/ Training role) * Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution. Ratings & Review (Eucerin and Coppertone) & ASK Channel * Review and respond to ratings and reviews and "Ask" questions across multiple platforms. (During Pinchme programs or high volume that occurs sometimes with reformulations time required will increase) * Ask Amazon responses. Your Profile Bachelor's Degree preferred (QM, Consumer Insights, Marketing/ Economics or related fields) Computer skills (Windows, Office; SAP) Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com and Quality Management Experience in market research is beneficial Experienced Salesforce Lightning Service Cloud and Microsoft Power BI user, ideally with experience in 2nd level support and trainings Fluent in spoken and written English Business acumen Strong stakeholder management Ownership mentality Process improvement & continuous learning mindset Ability to navigate complexity and ambiguity Must have experience effectively collaborating and influencing others Proven ability to with analyze and turn insights into action Ability to seek impact not harmony, while challenging appropriately Apply critical thinking and challenge the status quo Strong interpersonal and communication skills, both written and verbal Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented Ability to prioritize work Experience establishing a new role and establishing new ways of working Additional information ADDITIONAL INFORMATION: At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture. Beiersdorf North America - Recent Awards Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025) Winner of Comparably's Award for Best Company Work Life Balance (2025) Winner of Comparably's Award for Best Company Culture (2023, 2024) Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024) Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025) Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025) Winner of Comparably's Award for Best CEO / General Manager (2020, 2024) Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025) Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025) Winner of Comparably's Award for Best Company for Diversity (2022) Check us out on Comparably:*********************************************** Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.

Job Description Bilingual Customer Rep needs 1+ years experience Bilingual Customer Rep requires: customer service, hospitality or call center environment SAP MS Office; Word and Excel Optical industry French/English LAN Ethernet Temp remote role Must be in Port Washington, NY Bilingual Customer Rep duties: Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxotticas Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.

Full-time Description Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $19.00 per hour PLUS Monthly incentives available WORK LOCATION(S): Newburgh, NY STATUS: Per Diem, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: This is NOT a remote job! Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling. Makes appointments for new and existing patients using the practice management system template. Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments. Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system. Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance. Provides back-up support for patient registration as requested by management. Attends monthly departmental meetings. Handles other duties as assigned. #IND1 Requirements Bilingual: Fluent in Spanish High School Diploma or High School Equivalency Diploma For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week). Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks. Salary Description $19.00