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Customer logistics manager vs terminal manager

The differences between customer logistics managers and terminal managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a customer logistics manager, becoming a terminal manager takes usually requires 2-4 years. Additionally, a terminal manager has an average salary of $74,237, which is higher than the $40,171 average annual salary of a customer logistics manager.

The top three skills for a customer logistics manager include OSHA, safety regulations and supply chain. The most important skills for a terminal manager are customer service, DOT, and OSHA.

Customer logistics manager vs terminal manager overview

Customer Logistics ManagerTerminal Manager
Yearly salary$40,171$74,237
Hourly rate$19.31$35.69
Growth rate6%6%
Number of jobs46,12016,792
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 58%
Average age4545
Years of experience64

What does a customer logistics manager do?

A customer logistics manager is in charge of overseeing a company's supply chain operations, ensuring customers get to receive their orders promptly and efficiently. Among their responsibilities include managing logistics teams, setting objectives and guidelines, monitoring budgets and schedules, liaising with internal and external parties, and keeping an eye on the progress of operations. They must also respond to issues and concerns, resolving them promptly and efficiently. Moreover, as a manager, it is vital to lead and encourage teams to reach goals while implementing the company's policies and regulations.

What does a terminal manager do?

Terminal managers are professionals who are responsible for managing workers and direct dispatching activities of logistics vehicles. These managers are required to develop relationships with corporate and operational departments so that they can ensure the company logistics standards are met. They must resolve customer service complaints by implementing satisfactory solutions to retain customers. Terminal drivers must train new drivers so that they can be licensed, tested, and certified according to federal and state laws. They are also required to maintain a clean and safe working condition of their facility and equipment.

Customer logistics manager vs terminal manager salary

Customer logistics managers and terminal managers have different pay scales, as shown below.

Customer Logistics ManagerTerminal Manager
Average salary$40,171$74,237
Salary rangeBetween $26,000 And $60,000Between $55,000 And $99,000
Highest paying CitySouth San Francisco, CASan Leandro, CA
Highest paying stateAlaskaVirginia
Best paying companyMicrosoftHub Group
Best paying industryTechnologyEnergy

Differences between customer logistics manager and terminal manager education

There are a few differences between a customer logistics manager and a terminal manager in terms of educational background:

Customer Logistics ManagerTerminal Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Customer logistics manager vs terminal manager demographics

Here are the differences between customer logistics managers' and terminal managers' demographics:

Customer Logistics ManagerTerminal Manager
Average age4545
Gender ratioMale, 55.9% Female, 44.1%Male, 87.4% Female, 12.6%
Race ratioBlack or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 18.7% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.3% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between customer logistics manager and terminal manager duties and responsibilities

Customer logistics manager example responsibilities.

  • Manage communication between customs brokers and freight forwarders and negotiate freight rates.
  • Lead organization's governmental and regulatory compliance office which result in no violation findings during federal oversight inspections.
  • Create ISO document templates and forms.
  • Comply with laws, regulations and ISO requirements.
  • Expedite materials from global suppliers daily to support JIT production system.
  • SAP (WMS) SME role for many internal and external contacts.
  • Show more

Terminal manager example responsibilities.

  • Manage all CDL drivers files, medical re-certifications, and random drug and alcohol testing.
  • Utilize company trucks and outside carriers to achieve proper and JIT deliveries of order goods.
  • Provide route profitability analysis as directed, manage transportation GPS process.
  • Manage all truckload and LTL warehouse operations including consolidation and distribution for several customers.
  • Coordinate logistics process, freight movement, and contractor activities managing inbound/outbound freight, customer service and administration.
  • Manage inventory of inbound ocean containers, coordinate and schedule TL operations, supervise yard hostlers and manage outbound trailer traffic.
  • Show more

Customer logistics manager vs terminal manager skills

Common customer logistics manager skills
  • OSHA, 15%
  • Safety Regulations, 12%
  • Supply Chain, 9%
  • Account Management, 8%
  • Employee Training, 7%
  • Shipping Receiving, 7%
Common terminal manager skills
  • Customer Service, 15%
  • DOT, 13%
  • OSHA, 5%
  • Payroll, 4%
  • Facility Maintenance, 4%
  • Customer Satisfaction, 4%

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