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The differences between customer relationship management consultants and systems consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a systems consultant. Additionally, a systems consultant has an average salary of $99,659, which is higher than the $97,795 average annual salary of a customer relationship management consultant.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a systems consultant are infrastructure, project management, and C++.
| Customer Relationship Management Consultant | Systems Consultant | |
| Yearly salary | $97,795 | $99,659 |
| Hourly rate | $47.02 | $47.91 |
| Growth rate | 9% | 9% |
| Number of jobs | 125,333 | 134,337 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
A systems consultant is responsible for advising on the design, plan, and installation of information technology systems for clients. You will analyze data of an organization, determine the requirements of an information system, and define project objectives. Other duties include providing recommendations on the appropriate software, hardware, and systems, designing and installing new software, and organizing and conducting training for end-users. You will also be responsible for preparing test plans and test scripts needed for system testing.
Customer relationship management consultants and systems consultants have different pay scales, as shown below.
| Customer Relationship Management Consultant | Systems Consultant | |
| Average salary | $97,795 | $99,659 |
| Salary range | Between $73,000 And $131,000 | Between $74,000 And $134,000 |
| Highest paying City | San Francisco, CA | Palo Alto, CA |
| Highest paying state | California | California |
| Best paying company | Square Enix | Apple |
| Best paying industry | Retail | Internet |
There are a few differences between a customer relationship management consultant and a systems consultant in terms of educational background:
| Customer Relationship Management Consultant | Systems Consultant | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between customer relationship management consultants' and systems consultants' demographics:
| Customer Relationship Management Consultant | Systems Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 75.3% Female, 24.7% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 10.9% Asian, 14.6% White, 59.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |