Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer relationship management consultants and technical consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a technical consultant. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $89,290 average annual salary of a technical consultant.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a technical consultant are java, database, and customer service.
| Customer Relationship Management Consultant | Technical Consultant | |
| Yearly salary | $97,795 | $89,290 |
| Hourly rate | $47.02 | $42.93 |
| Growth rate | 9% | 9% |
| Number of jobs | 125,333 | 173,374 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
A technical consultant is an individual who provides technical support and performs troubleshooting functions for the company's product or application. A consultant should be highly knowledgeable about the product or application so that he/she can assist users and clients with whatever issues they may be facing. A bachelor's degree is required to work as a technical consultant, particularly a degree in Computer Science or Engineering. Also, a consultant should conduct training sessions and therefore, must possess excellent communication skills.
Customer relationship management consultants and technical consultants have different pay scales, as shown below.
| Customer Relationship Management Consultant | Technical Consultant | |
| Average salary | $97,795 | $89,290 |
| Salary range | Between $73,000 And $131,000 | Between $67,000 And $118,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Square Enix | Pillsbury Winthrop Shaw Pittman |
| Best paying industry | Retail | Professional |
There are a few differences between a customer relationship management consultant and a technical consultant in terms of educational background:
| Customer Relationship Management Consultant | Technical Consultant | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between customer relationship management consultants' and technical consultants' demographics:
| Customer Relationship Management Consultant | Technical Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 79.1% Female, 20.9% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 15.3% White, 58.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |