Customer service agent jobs in Crystal, MN - 1,207 jobs

This person will support one Financial Advisor (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). The office is located in Minnetonka and the expectation is they go into the office every day. What You Will Do: Act as a liaison between the registered representatives and their clients. Answer phones, schedule appointments, and prepare materials for client meetings. Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients. Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met. Organize client events and follow up tasks. Maintain client records and retention management within corporate requirements. Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews). Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met. Educate clients on account services, capabilities, and new technology. Complete required corporate training on new technologies and follow implementation guidelines. Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner. Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes. What You Will Have: High School Diploma or GED Experience in an administrative or customer service role Strong time management skills Excellent written and verbal communication skills Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs What is Nice to Have: Previous experience in assisting Registered Representatives/Financial Advisors Financial services and/or banking background Bachelor's degree in Finance, Business, Marketing, or Communications Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors Compensation: This is a non-exempt hourly role that ranges from $25-$31/ hr., plus competitive performance-based compensation package. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations. #LI-Onsite About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Description Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18-22/hr. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9am-1pm. In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks: Flexible scheduling PTO (paid time off) Pay on demand Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location) Tuition reimbursement and scholarships 10% employee and family discount Ongoing trainings and leadership development opportunities Community and volunteer programs Employee referral bonus Product samplings Chance to be nominated as a brand champion! CALL CENTER SPECIALIST RESPONSIBILITIES Our Call Center Specialist are responsible for a wide variety of tasks such as: Provide excellent customer service by greeting and assisting customers Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards OUR IDEAL CALL CENTER SPECIALIST Team player - steps in to assist when and where as needed Respectful - empathetic and appreciative of our customers and team Innovative - implements trending and forward-thinking retail solutions Hospitable - provides a friendly face and welcoming environment MINMUM QUALIFICATIONS Education: High school diploma or equivalent Experience: Two or more years work experience within the related technical/functional work area ABOUT LUNDS & BYERLYS Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture. Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information. ARE YOU READY TO JOIN OUR TEAM? If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application! Job Posted by ApplicantPro

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: ▪ Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. ▪ Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. ▪ Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. ▪ Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. ▪ Provide non-technical products and pricing information to customers through phone, email or other channels as needed. ▪ Connect callers to appropriate departments as needed. ▪ Create and document service complaints in Salesforce for escalation/follow up as needed. ▪ Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. ▪ Performs additional duties as assigned. Qualifications Education and Experience: ▪ Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. ▪ High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. ▪ Good communication skills, both verbal and written, and a pleasant phone presence required. ▪ Must have the ability to problem solve and possess organizational and multi-tasking skills. ▪ Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. ▪ Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. ▪ A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: ▪ Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. ▪ Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. ▪ Skills taking and providing accurate, detailed product information. ▪ Ability to act independently on routine assignments or projects. ▪ Ability to plan, organize and multi-task to complete assignments in an efficient manner. ▪ Ability to communicate professionally, both oral and written. ▪ Ability to pay attention to details and perform at a high level of accuracy. ▪ Ability to work independently and with a team. ▪ Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. ▪ Ability to work hours that conform to the department's needs. ▪ Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Job Description A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Please only apply if you meet the following criteria: Active Property and Casualty license Ability to commute to our Coon Rapids location State Farm experience Responsibilities include, but are not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: 50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus Bonus based on production Simple Retirement Plan Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation. What you'll do: * Greet customers upon arrival * Expedite the car rental process so customers can get to their destination quickly and easily * Verify driver's license and reservations * Assign keys and rental agreements and be able to explain charges on the invoice * Process car exchanges in the Rental Car computer system * Resolve customer issues and concerns professionally Benefits: * Health insurance * Dental insurance * Flexible schedule What we require: * Valid driver's license * 18 years of age or older * Must be flexible with schedule to work night, weekends and holidays as needed * Previous customer service experience and sales skills * Ability to work in a fast paced environment with a variety of tasks * Willingness to work outdoor in weather conditions with moderate noise level * Detail oriented * Computer literate * Proficiency in English Extra points for this * 6 months of customer service experience * Previous experience in baggage handling or customer-facing role JOB CODE: MSP

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: A position that is: Hourly, Full-time, Mon-Fri Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Profit Sharing accelerated by YOUR performance Stylish company provided uniforms and personal protective equipment Deliver locally and be home every night! Paid comprehensive on-the-job training A well-maintained fleet, with an average truck year of 2020 The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer's needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers. Own your safety. Support safety culture with everything you do in your daily work. Provide excellent customer service on behalf of Ascentek. Build relationships with customers through friendly attitude when delivering. Maintain DOT requirements and Medical Card. Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs) Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs. Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations. Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle. Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system. Verify documents are complete and submitted at the end of every shift. Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today. Experience/Training: Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations. No more than 3 moving violations in the last 36 months or 2 in the last 12 months No DWI or DUI in the past 5 years No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to: rear end, lane change, intersecting and or loss of control. Prefer 2 years driving experience within the last 5 years and excellent customer service skills. Licenses/Certificates: Class A license; HAZMAT, Tanker, and Air Brake endorsement and Medical Card. High school diploma/GED equivalent Knowledge, Skills, and Abilities: Excellent verbal communication skills. Professional and courteous with all internal and external customers. Attention to detail when unloading, completing paperwork, and digital logs. Expertise in DOT regulations and compliance. Physical demands: Must be able to sit, walk, twist, squat, recline, climb, kneel, grasp, push, pull, reach, repetitive motion. This is a physical job requiring frequent walking, and the ability to get in and out of the truck several times a day. The employee must have the ability to perform basic math-including addition, subtraction, multiplication, division, and fractions. This position requires the ability to operate a lift gate and barrel dolly when required. The ability to safely move packaged goods weighing up to 75 pounds and 30 - 55-gallon drums-weighing up to 500 lbs. The mental and physical requirements described here are the representative of those that must be met by an individual to successfully perform the essential functions of this position. Other equipment that may be utilized are electric pallet jacks, lift gates, and other PIT as needed. Mental Demands: Comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex or varied tasks, relate to others, influence people, make decisions, direct, control, plan, interact with public or coworkers in written form, communicate orally, etc. Environmental demands: Extreme cold or heat, noise, vibration, exposure to (dust/ gas/ fumes/steam/chemicals), work outdoors, work at heights, working around moving machinery, walking on uneven ground, PPE required, etc. This position requires the driver to be in attendance during the entire process working in various weather conditions while loading and unloading the truck along with making deliveries. Exposed to various chemical and fluids. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. The anticipated hiring range for the role you are applying for is between $23.52 and $29.95 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below: Experience and qualifications: The depth of relevant experience and specific skills you bring to the position. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work. At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at ********************************** Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals. Job Summary Under direct supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping/bringing the loan current. Essential Duties and Responsibilities Makes outbound calls to students and references to counsel them on options to manage student loans and to keep/bring loans to a current status through payment, forbearance or deferment Communicates by telephone and/or in writing/email to borrowers to inform them of their responsibilities and the consequences of default Receives predictive telephone dialer system transfers and handles them within required measures Maintains clear, concise, and accurate documentation of borrower accounts, including all contact made and received Maintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers Updates loan status on Loan Tracker Conducts internet/social media searches to locate new contact information for student loan borrowers Participates in work group activities to solve problems or improve processes Performs other related duties as assigned Required Qualifications High School diploma or GED At least one year office/business, clerical or customer service experience Preferred Qualifications 1 year experience working in a call center 1 year working in financial industry, including student loans, collections and/or banking Bilingual in Spanish and English To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The pay range for this position is $20.00 - $21.50. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location. In addition to hourly pay, candidates for this role may earn additional performance-based incentives, which typically average around $50 per month. This position is classified as hybrid and requires attendance on designated in-office days. ECMC Group also provides a comprehensive benefits package: Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs. Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy. Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

Are you a people person with a talent for communication? Were looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call. As the first point of contact, youll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If youre calm under pressure, a natural problem-solver, and ready to make an impactthis could be the perfect role for you. What Youll Do Answer inbound calls promptly and professionally Help customers with questions, concerns, or service requests Direct calls to the correct department or team member Record call details and outcomes accurately Collaborate with internal teams to ensure fast resolutions Provide basic administrative support as needed Who You Are A clear communicator and active listener Friendly, patient, and customer-focused Able to multitask and stay calm under pressure Comfortable using Microsoft Office and call center software Previous call center or customer service experience is a plus (but not required) Schedule & Work Environment Full-time and part-time roles available Monday to Friday schedule, with potential flexibility Office-based position in a supportive, team-oriented environment Why Youll Love Working With Us Competitive hourly pay Paid time off and benefits (for eligible employees) Professional growth and advancement opportunities A friendly, inclusive team that values your contributions Ready to Join the Team? Become a key player in delivering excellent customer care - apply today and start your journey as a Call Center Agent with us!

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Job DescriptionDescription: Dermatology Specialists is the premiere private dermatology practice in the Twin Cities. Our practice of sixteen board certified dermatologists and ninety employees provides comprehensive medical, surgical, cosmetic and pediatric dermatologic care. We are growth minded, entrepreneurial and pride ourselves on being a place where great people and great ideas can shine. We value independent thought and autonomy within a team environment. Our core values are built on accountability, being a team player and displaying a caring demeanor in all aspects of daily interaction. We pride ourselves on building relationships that stand the test of time with all individuals we encounter. Job Summary Dermatology Specialists is looking for a Call Center Agent to join our growing team. The Call Center Agent performs a combination of medical and cosmetic patient scheduling including obtaining patient demographics and patient insurance verification. This is a hands on, patient focused position grounded in customer service. Duties and Responsibilities · Collects patient demographic and insurance information and performs data entry to update practice management system and medical record. · Answers multi-line telephone and directs calls as appropriate. · Answers incoming calls to schedule appointments for dermatological services and/or take complete and accurate messages. Ensuring that related follow-up work is completed timely. · Schedules appointments following specific scheduling guidelines. · Verifies insurance eligibility via phone. · Performs other clerical duties as needed including answering telephones, screening calls, taking messages, pulling patient information, copying, faxing and filing. · Performs other duties as assigned. Key Competencies · Strong organizational skills · Focus on accuracy and attention to detail · Commitment to excellence and high standards · Excellent written and verbal communication skills · Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm · Work with a team mentality and contribute to the overall business function of the organization. · Ability to effectively communicate with people at all levels and from various backgrounds. · Must be able to speak, read, write, and understand the primary language(s) used in the workplace · Ability to effectively communicate with people at all levels and from various backgrounds Requirements: A high school diploma or equivalent is required and previous dermatology experience is preferred. The candidate will have the ability to work independently and as a member of a team and will possess strong communication, customer service, organization and multitasking skills. As well as the ability to sense appropriate discretion in dealing with varies and difficult situations. The ideal candidate possesses a strong work ethic, demonstrates attention to detail, scheduling proficiencies, and is organized. As a condition of employment, Dermatology Specialists does require current Influenza vaccinations. Working conditions We operate a positive and professional environment for patients and staff. Our physicians and staff at Dermatology Specialists take pride in our work as caring health professionals while keeping the patient's best interest in mind. Physical requirements Office work required to stand, walk, sit, and carry items less than 25 pounds. Continually utilize visual acuity to operate equipment, read business related information, and/or use a keyboard Join us in providing outstanding support to our patients while developing your career in the healthcare field! Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Health insurance Dental insurance Employee discount Free parking Health savings account Life & disability insurance Paid time off Referral program Vision insurance

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Available Shift Schedules: 2:00am - 12:00pm (overnight) 8:00am - 6:00pm The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and reservation requests. If you think dynamically and can work at a fast pace - we are looking for you! Enjoy weekly pay, 401k match starting day one, and career growth opportunities. Whatever your goals may be, let Mystic Lake Casino help get you there! Job Overview: Creates a positive guest experience for callers by routing incoming/outgoing telephone calls, answering Club M-related questions, and taking/confirming hotel reservations, while providing a high level of service, and effective sales tactics to upsell Hotel and Casino offerings within a fast paced, high-volume environment. Provides guest service in line with SMSCGE's culture of Purpose, Vision, Values. Illuminate Your Future: What You'll Do: Answers and routes all telephone calls to the appropriate departments according to department call script standards and enhanced Guest Service training. Accepts, confirms, modifies and cancels all room and event reservations in multiple computer systems. Accurately quotes rates and promotions and uses effective upsell techniques to sell upgraded room types, offer dining reservations, and amenity reservations. Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries. Announces all overhead paging over the casino P.A. system. Routes numeric paging requests to appropriate departments. Completes daily shift checklists as assigned by supervisor. Logs Housekeeping/Maintenance requests and provides required follow up with guests. Keeps up-to-date utilizing department communications systems of all Casino offerings/promotions/events. Participates in multi-systems daily audits to ensure accurate room/promotional inventories. Audits reservations for accuracy on a daily basis. Job Requirements: Six months' reservations, guest service or full-service hotel experience. Must be able to read, write, and speak English clearly. Ability to communicate with a diverse population. Proficient experience with word processing, databases and electronic mail software. Must be able to type 35 wpm. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.

HOURLY PAY RATE: $12+ HOURS: Days, Nights, Weekends PURPOSE: To act as the face of the co-op, creating a welcoming, helpful and inclusive shopping experience. This role supports daily operations while upholding our values of community, sustainability, and excellent service. DIRECT REPORTS: None REPORTS TO: Customer Service Lead, Operations Supervisor, Administrative Lead ROLE RESPONSIBILITIES: Brand Deliver consistent, friendly, and inclusive service aligned with co-op values Stay informed about store products, promotions, and programs to confidently assist shoppers with our products and services Promote a welcoming store environment for all identities and backgrounds Alert Rebuyers/Leads of low stock, quality issues, or customer feedback Operations Operate POS systems accurately and efficiently, including cash handling and troubleshooting basic POS issues Restock shelves, rotate products, and face merchandise to maintain full, clean, and organized displays Receive deliveries, check for accuracy, and safely stock items Monitor and record product temperatures and dates Facilities Maintain cleanliness of front-end and customer areas, including entryways, carts, bathrooms, and back-of-house areas. Follow daily and weekly cleaning checklists to support a safe and sanitary store Identify & report facility maintenance needs promptly to lead or supervisor Uphold food safety and sanitation procedures at all times Cooperation Participate in staff huddles, meetings, trainings and development opportunities Foster a respectful, communicative, and team-oriented work environment Support co-workers across departments as needed to ensure smooth store operations Uphold co-op policies and participate in creating an equitable workplace ESSENTIAL QUALIFICATIONS: Self-motivated, organized, responsible, flexible Attention to detail and willingness to follow procedures Ability to stay calm and positive when dealing with multi-faceted problems or situations Excellent communication skills Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift Ability to bend and lift loads, not to exceed 50 lbs; push and pull carts weighing up to 100 lbs Repetitive use of hands for grasping, pushing, pulling, and fine manipulation Ability to maintain timely and consistent attendance Willingness to work weekends as needed. Willingness and ability to learn and grow to meet the changing requirements of the job.

The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures. Key Accountabilities Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s) Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures. Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion. Track all new applications within the loan processing system to ensure timely delivery of all disclosures. Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline. Assist with answering questions regarding initial or re-disclosures Participate in any compliance related projects pertaining to regulatory disclosures Assist in any disclosure compliance related training for mortgage associates Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Competencies for Position Operational Knowledge and Organizational Skills Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations. Ability to accurately identify valid changed circumstances Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines. Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans. Communication Skills Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers Promptly respond to questions from other departments Effectively work as part of a team Qualifications and Education Requirements High School graduate or equivalent. 5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures Experience with Ellie Mae Encompass preferred Key Measures of Success/Key Deliverables: Disclosures delivered within regulatory requirements and Service Level Agreements Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)