Customer service agent jobs in Salinas, CA

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Regional Concierge Navigator provides outreach and support to all our members, ensuring they have access to the care they deserve. Supports our members to navigate through their health care and benefits. Connects the dots between our provider network, health plan operations, and supplemental vendors. Maintains a high knowledge of the member needs of their respective market and assist our members every step of the way to ensure they are never alone in their healthcare journey and have the highest level of coordinated care. Lays the groundwork for future and ongoing member support. Has familiarity with assigned markets and understands the meaningful contributions to members' healthcare outcomes. GENERAL DUTIES/RESPONSIBILITIES: 1. Provides in-market, specialized member support in respective market or region. 2. Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery 3. Conducts case follow-ups and quality member issue resolution for all cases assigned. 4. Ensures members have access to PCP and specialists to coordinate care. 5. Educates members on gaps in care and assists with scheduling provider appointments. 6. Serves as the patient's liaison throughout the life cycle of the program by addressing program specific quality measures and adhering to company guidelines/standard operating procedures. 7. Makes appropriate and timely patient appointments, reminders, and confirmations and Mails letters and correspondence as needed. 8. Places regular/consistent outreaches to the patient 9. Communicates with PCP with any member updates and requests. 10. Assists with obtaining medical records from any healthcare providers involved in care or hospitals. 11. Helps members with any authorizations and referrals involved in their care plan. 12. Resolves incoming calls concerning members' eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member's primary care physician and proactively engage member with their wellness plan options. 13. Participates in on-site member engagement activities as needed, such as in-person member meetings, handling lobby calls at a retail or care center location, etc. (subject to change). 14. Other duties as assigned. Job Requirements: Experience: • Required: Minimum 1 year of customer service experience. • Preferred: High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits preferred. Telemarketing and/or member outreach experience preferred. Specialized experience in escalation or resolution units preferred. Education: • Required: High School Diploma or GED. Specialized Skills: Required: · Knowledge of ICD-10 and CPT codes. · Keyboard typing 40+ words per minute. · Ability to help members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. · Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. · Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; · Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. · Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. · Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly · Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Preferred: Bilingual English/Spanish or English/Vietnamese or English/Mandarin. Fluency in written and verbal Spanish, Korean, or Vietnamese, a plus. Licensure: • Required: None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL PHYSICAL FUNCTIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. a) While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. b) The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************. Pay Range: $47,029.00 - $70,544.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

The primary role of a Golf Customer Service Representative is to provide guest service at various parts of the operation, such as the bag drop area, parking lot, driving range deck, short course, putting course and surrounding areas. The individual will greet guests and visitors, assist with golf bags upon arrival and departure, facilitate tee times at The Hay, control access to putting course, and participate in all aspects of the practice facility and Golf Academy areas with an emphasis on guest service and maintaining a clean complex. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Greet each guest in a polite, friendly manner. * Assist guests with golf bags at bag drop. * Facilitate tee times as starter for The Hay and putting course. * Constantly patrol area to offer assistance to guests carrying their own bag. * Drive and keep range shuttle clean. * Keep area clean around the Practice Facility and The Hay. * Count and clean rental sets, clean clubs and shoes of guests if required. * Assist in cleaning and returning maintenance cars to parking locations. * Maintain cleanliness and order on the driving range, short course, putting course and surrounding areas by sweeping, straightening tees and ropes, and emptying trash containers. * Keep practice bunker raked and the practice green clean of balls when needed. * Ball gathering, ball cleaning, and operation of the ball washing machine. * Drive and operate ball picker. * Seed and top-dress range surface when needed. * Comply with Pebble Beach Company safety and health policies and procedures. * Set-up for Pebble Beach Golf Academy events if requested. Absolutely Required Skills: * Friendly and willing to work hard. * Must be at team player. * Attention to detail is required. * Able stay on task with limited supervision. * High School diploma and must be 21 years of age or older. * Valid California driver's license. Desired Skills: * Golf background preferred. Why work for Pebble Beach Company: * Competitive Pay: $17.00/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are seeking an experienced Enterprise Account Executive who will be responsible for exceeding sales targets through the sale of Adobe's Data + Customer Journey Management solutions to some of Adobe's largest accounts nationally. As an Account Executive, you will drive net new revenue within an assigned account base. The ideal candidate is someone who thrives on being on the front lines, prospecting, consultative selling, and winning! The perfect candidate will achieve success through solution selling capabilities and direct, face-to-face contact with the customer. If you are passionate about what you do, have an entrepreneurial flair and are excited by leading-edge customer journey technologies, we want to hear from you. What you'll Do * Develop and execute an account plan that serves as a success roadmap to exceed the quota. * Perform outbound prospecting activities to generate new business within an existing Adobe customer base. * Maintain an active pipeline of forecasted sales to meet and exceed monthly, quarterly, and annual quota objectives. * Collaborate and work with various cross-functional groups within Adobe (Product, Marketing, Legal, Finance, Deal Desk) to successfully manage the entire sales cycle. * Build strong, lasting relationships with customers by understanding their needs and business objectives and communicating how Adobe can solve them. * Acquire and maintain a working knowledge of the complete capabilities of Adobe's Experience Cloud solutions. * Develop account plans with key partners. What you need to succeed * Ability to understand client business objectives and tell the differentiated Adobe story of the solution. * A minimum of 6+ years large enterprise-level outside software sales experience. * Deep understanding of enterprise sales cycle, preferably Marketing technology. * Deep understanding of the competitive landscape for Adobe's solutions. * Proven track record of success and a history of exceeding quota. * Creative self-starter: ability to work independently. * Strong skills in the following: communication, presentation, negotiation, organization, and attention to detail. * Bachelors degree or equivalent practical experience. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $268,600 -- $454,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Universal Audio is looking for a talented Technical Support Representative to join our growing team. This person will provide pre and post-sale technical support for UA's product line of connected digital interfaces, guitar products, analog equipment and on-line store. The ideal candidate for this position will have extensive knowledge of guitar products, support and lore. This is done via online request, telephone support and via self-service tools. Responsibilities Assist all Universal Audio customers and incoming inquiries as required Provide UA product installation support and troubleshooting for Windows and MAC based computers Provide configuration and troubleshooting of Windows and MAC based computer systems and DAWs to customers Generate knowledge base entries, both written and in video tutorial formats Communicate directly with customers either by telephone, chat, on line requests, or service requests Respond to customer inquiries, complaints, and service requests within specified department metrics Handle and resolve or appropriately escalate customer complaints to achieve high customer satisfaction interaction scores Obtain and evaluate all relevant information to handle inquiries and complaints Process replacement parts orders Provide customers with presales product and service information Provide support to customers to help resolve potential account issues, including research of on line purchases Communicate and coordinate with internal departments as required Provide Return Material Authorizations (RMA) in accordance with warranty standards, internal policies or for approved sales returns Coordinate the handling of RMA, and service requirements through the distribution channel Requirements Communication skills - English, verbal and written. In addition, region specific language as required by position. Problem analysis and problem-solving Attention to detail and accuracy Ability to translate support transactions and provide data collection to categorize interactions Adaptable, initiative, tolerant, empathetic, and with a positive approach to customer's needs Experience with use of UAD-2/Apollo hardware products. Experience with UA Software: UA Console and LUNA recording software. Ability to lift 20 pounds Must be able to sit for extended periods Available to work overtime and weekends when required. Have access to high speed internet connection to accommodate working remotely Have an appropriate workspace in your residence, when applicable Have reliable transportation, when applicable Education / Work Experience High school diploma, general education degree or equivalent. Formal recording technology education desirable Advanced Knowledge of customer service principles and practices Advanced Knowledge of configuring and troubleshooting Windows and MAC based computers Knowledge of relevant computer applications “DAW” for use with Universal Audio products (i.e. Cubase, Pro Tools, Nuendo, Ableton Live, Logic Pro, etc.) Knowledge of recording studio hardware/software signal routing principles, and modern recording techniques Knowledge of music production, sound design, basic principles of sound Knowledge of guitar rig configuration, signal routing, pedal board set up, and effects

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential. Position Summary: The Care Corps Coordinator will work to provide integrated student support by addressing out-of-school barriers to learning through partnerships with social and health service agencies and providers. They will work to gain family and community engagement by making the school a neighborhood hub, providing adults with educational opportunities they want, such as ESL classes, green card or citizenship preparation, computer skills, etc. The Care Corps Coordinator will manage the complex joint work of multiple school and community organizations. The Care Corps Coordinator will also work to address chronic absenteeism and support school attendance efforts.The Care Corps Coordinator will serve one school site in San Jose, Redwood City, Concord, or Antioch. The Care Corps Coordinator will partner closely with the mental health provider, office manager, school leaders, and other related service providers to provide direct social work services to help students succeed in their classrooms. This position is contingent on term-limited supplemental funding and will be reassessed annually. The CareCorps Coordinator will report to the Manager of Care Corps. The salary for this position is $68,640.Essential Functions: Case Management and Care Coordination of services for students and families. Support by coordinating, connecting the people to programs, externally and internally, document and provide progress updates to campus stakeholders when appropriate.. (i.e. expanded learning: behavioral health; and family engagement and support) to each other and to the core mission and priorities of the school and students In collaboration with School Leaders and Central NeST Team, develop partnerships by establishing and implementing protocols to manage and maintain quality, deep and focused partnerships such that everyone on the school site is working towards common goals for student success and wellness. Which includes supporting all school site efforts around attendance and chronic absenteeism. Serve as a resource to connect participants with appropriate partners related to housing, career and education, childcare, health care, family budgeting, and more. Design and facilitate and recruit parents for Care Corps workshops based on the identified needs of the community. Communicate regularly with other stakeholders related to the child (teachers, doctors, health workers, social service workers) and monitor and document participants' progress according to individual growth plans. Plan and facilitate bi-monthly Campus Community Advisory Board (CCAB) meetings which will include school staff, families and relevant community agencies. The CCAB will meet to review the progress of our Care Corp effort and its continuous improvement. Work with families to align parent and student growth plans, supporting family engagement with the student's experience in school. Collaborate with and be a part of any coordinated meetings as the Care Corps Coordinator. Conduct home visits as needed and as applicable to support school staff and families with access. Provide professional development training to school staff as-needed regarding the Care Corps program components, initiatives and best practices in community resources. Provide consultation with parents, teachers, and other appropriate staff regarding the student's program and any adaptations/materials needed to facilitate improved performance in the classroom or at home. Maintain relationships and effectively communicate with school leaders, teachers, and parents in all facets of the position. Ensure the Integrated MTSS Team is viewed as positive supports to the organization's mission that are fully aligned with Rocketship's Core Characteristics (Innovation, Pursuit of Excellence, Authenticity, Community, and Tenacity), and not as bureaucratic obstacles to serving the needs of the students. Qualifications: Required: Fluent in Spanish or Vietnamese Bachelor's Degree preferred Background in social work preferred PPS Credential in Social Work preferred 2+ years of community outreach experience supporting parents who have experienced trauma and/or crises (e.g. homelessness, domestic violence), and have deep knowledge of the resources available to families Experience working with students with a range of disabilities (learning disabilities, emotional and behavioral disorders, autism, etc.) (highly preferred) Communication: strong writing and public speaking skills, and feel comfortable leading and facilitating large groups. Experience coaching and advocating for others in a way that is compassionate, strength-based and non-judgmental. Embodies empathy and embraces cultural differences; you recognize and know how to navigate groups and individuals representing a range of needs, abilities and socioeconomic backgrounds. Able to balance multiple priorities - meeting with families, preparing for sessions, entering data - gracefully and with practiced personal organization and time management. Natural problem solver, fixer and finder of resources; in moments of tension, you defuse and resolve conflict. Self-aware and self motivated, and have a strong desire to learn. Comfortable in ambiguity and environments that change rapidly. Strong organizational skills as demonstrated by the ability to effectively manage multiple tasks Thrive in a fast-paced, dynamic work environment Ability to be flexible and adaptive in a work environment that is still evolving Possession of a valid California driver's license: willingness to provide own transportation in conduct of work assignments as you will be required to travel from site to site to work with students and faculty at all sites (mileage reimbursed) Additional Details: The Care Corps Coordinator position will be on the Nest-based staff calendar, which includes paid time off for holidays. This role and working with families often requires work on evenings and weekends. Salary is competitive for the area based on education and experience. Rocketship provides a competitive benefits package including a 403(b) retirement program, flexible spending account (FSA), medical/dental benefits, partial reimbursement for mileage and phone, paid time off, and professional development opportunities. This is an interim role for the duration of 5+ months Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Compensation:Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off. Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.

Reporting to the Senior Director of Resources and Operations, the Administrative Services Specialist provides leadership and business solutions for the School's highly complex online and in-person programs. This position oversees the financial and day-to-day operations of the School providing direction to faculty, staff, and students. The position also provides direct support to the Director and Associate Director and serves as a key technical advisor, providing information, expertise, and recommendations to implement strategic objectives for the short-term and long-term goals of the department and programs. The incumbent initiates and distributes confidential and critical communications with University and external stakeholders, and identifies needs and creates solutions for the department related to staffing, finance, and programmatic needs. Key Responsibilities * Oversee complex department financial information for various funds including Operating Fund, PaCE Fund, Trust Fund, SSETF Fund, Research Foundation Funds, and University Advancement endowed and non-endowed funds. * Reconcile and maintain all funds based on university and state policies and procedures. * Analyze budget information, address issues, and initiate corrections via University software and tools * Develop and implement policies, procedures, and systems for efficient operations. * Prepare periodic, mid-year, and year-end budget projection reports * Audit travel reimbursements, monitor recruitment events budget * Serve as Property Manager and oversee scholarships, including tracking, establishing, and processing awards. * Resolve staffing issues, prepare evaluations, monitor work performance. * Track and approve payroll, time taken, and HR expense adjustments Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner. * Knowledge of State, CSU, and University policies and procedures in order to provide expertise and leadership. * Knowledge and ability to analyze, interpret, compile, apply, integrate, and present complex data and information. * Knowledge and ability to advise management regarding policies, procedures, and the impact of data at hand. * Knowledge and ability to apply CSU and FIRMS-GAAP accounting principles. * Knowledge of organizational and operating structures and functional areas, and their impact on campus and off-campus structures. * Ability to use multiple application systems and databases for data analysis, research, report preparation, and execution of projects. * Excellent written and verbal communication skills across multiple formats. * Ability to inform, negotiate, persuade, and achieve goals. * Ability to work strategically under minimal supervision. * Knowledge and skill in project management. * Ability to provide work lead direction to administrative staff. * Ability to address issues using research and analysis to provide solutions Required Qualifications * A bachelor's degree and/or equivalent training * Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications * Demonstrated success with financial and audit projects, from planning through reporting, with a strong background in data analysis within a higher education or complex organizational setting. * Experience with CSU systems, including CSU financial, travel, and procurement policies, or comparable higher education/state systems. * Experience developing and monitoring grant pre-award and post-award budgets, endowments, and scholarships, including financial tracking, reporting, and liaison responsibilities. * Proficiency in PeopleSoft/Oracle, OnBase, Adobe, Google Workspace, MS Office, DocuSign, and other database/administrative support tools. * Experience preparing and analyzing complex budget projections, including forecasting revenues, mandatory costs, and expenses Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $7,059/month - $7,500/month CSU Salary Range: $5,314/month - $7,741/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: October 3, 2025, through October 19, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Oct 03 2025 Pacific Daylight Time Applications close:

Job Description Now Hiring: Customer Sales Representative Employment Type: Full-Time, Exempt Compensation: $50,000 base salary + commission opportunities. Expected salary including commissions could be $70,000. About Floral Image North America Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom. Position Summary We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs. Build strong, long-term relationships and ensure customer satisfaction through regular check-ins. Understand client needs and recommend tailored Floral Image solutions to enhance their experience. Sales Support Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach. Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements. Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals. Business Development Analyze market trends and competitor activity to identify areas for business growth. Partner with the TSM to develop territory plans and strategies to maximize revenue potential. Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services. Qualifications High school diploma or GED required; post-secondary education preferred. Previous sales and/or customer service experience preferred. Proven success in meeting or exceeding B2B sales targets. Valid driver's license and clean driving record required. Willingness to travel extensively within the assigned territory. Skills and Attributes Self-starter with a positive, professional, and customer-focused attitude. Strong communication and interpersonal skills. Effective presentation and demonstration abilities. Skilled in negotiation, persuasion, and closing sales. Organized, self-motivated, and comfortable working independently or collaboratively. Excellent time management and territory planning skills. At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.

Job Details Jewish Silicon Valley - Los Gatos, CA Part Time $20.00 - $28.00 Hourly Traditional & Non-Traditional HoursDescription Free Gym/Pool Membership and possible Bonus while employed! The Member Relations Specialist ensures consistent, profitable growth in membership sales revenues and corporate outreach through positive planning, deployment and management of sales leads. The Membership Relations Specialist will work closely with the Marketing & Health Wellness Departments to oversee the blog & member communications. Areas of Responsibility Ability to communicate effectively about the membership structure of the APJCC to potential members High level of customer first skills Effective time management skills Ability to create a warm and welcoming environment Ability to foster strong relationships amongst both members and staff in a professional manner Experience working with a diverse range of people Sell memberships Establish personal contacts and rapport with top echelon decision-makers Interprets short- and long-term effects on sales strategies in operating profit Provide information to prospective members, give facility tours, answer phone inquiries and assist new members/guests Work at special events to meet the needs of the organization Qualifications Qualifications and competencies: A university degree in marketing or business studies and/or a minimum of three years related customer experience work is preferred Problem-solving and analytical skills to interpret sales performance and market trend information. Customer service background in sales or hospitality preferred Highly motivated, detailed, and organized Excellent oral and written communication skills Good working knowledge of Microsoft Office Experience in data entry into database management system(s) Ability to communicate effectively in English Working Conditions/Physical requirements: The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to: Work in a Fitness Center/Community Center and typical business office environment Ability to lift and carry 10-45 lbs with or without accommodation. Ability to stand, sit, lift, bend, twist Ability to work on computer for an extended period of time Office Environment Work in the vicinity of children and older adults Ability to climb stairs While performing the duties of this job, the work environment can be noisy and you may be working in close proximity with others. This role routinely uses standard office equipment such as phones, computers and printers. This position is contingent upon the completion and cleared background check of a fingerprint and life scan assessment. Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and, when possible, to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between JSV and its employees.

About the Role: We're looking for a friendly and motivated Call Center Representative to join our team. You'll be connecting with warm prospects-handling both inbound and outbound calls-to answer questions, provide information, and ensure every interaction leaves a positive impression. We have both part-time and full-time positions available, offering flexibility to fit your schedule. Key Responsibilities: * Engage with warm leads through inbound and outbound calls * Provide accurate information about products, services, and policies * Build rapport and guide prospects through the next steps * Resolve questions or concerns efficiently or escalate as needed * Document call details and maintain up-to-date records * Meet individual and team performance goals Qualifications: * Excellent communication and active listening skills * Strong problem-solving abilities with a customer-first mindset * Ability to multitask and stay organized in a fast-paced environment * Prior call center or customer service experience is a plus, but not required What We Offer: * Competitive pay and benefits (full-time employees) * Training and growth opportunities * Part-time and full-time roles available * Supportive team environment We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription:Call Center Representative/Dispatcher - TRIO Heating, Air & Plumbing San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available Join Our Team and Be Part of Breaking Bay Area Records! Apply online: TrioHeatingandAir.com Or call us at: ************** Why Join Us? We're not your average HVAC company. We're growing fast, breaking records, and setting new standards across the industry. We've earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we don't just care about performance-we care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. We've built a company where top techs thrive-and now we're hiring more. Earning Potential That's Off the Charts! $22 - $28 per hour starting pay Bonuses & Performance Pay - The more you book, the more you earn! Paid Holiday & Vacation Time Off - Because you deserve it Full Benefits Package - Health, dental, vision, & 401(k) with company matching Incentive Bonuses & Competitions - Earn extra while having a blast About the Role As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals. You'll be in the heart of the action-talking the talk and typing the type! What You'll Do Handle a high volume of inbound & outbound calls - Turn prospects into appointments Solve customer concerns with sharp thinking & judgment - Be the go-to problem solver Master our service lineup - Offer top-notch advice and recommend the best solutions Keep records spick & span - Accurately document every interaction ? Hit the productivity sweet spot - Stay efficient while keeping your cool Qualifications Customer Service Enthusiast - You love helping people and making their day Typing Speed of 45 WPM+ - Talk fast, type faster! Multitasking Master - Handle multiple calls while staying organized? Tech-Savvy - Experience with Microsoft Suite and ServiceTitan is a plus! Quick Thinker & Problem Solver - Make smart decisions on the fly Bilingual in Spanish? Even Better! What's in It for You? Top-Tier Earnings - Salary + bonuses & commissions mean unlimited potential Work in a Brand-New, High-Tech Office - Our San Jose call center is next level Career Growth - We promote from within and invest in YOUR success A Fun & High-Energy Work Environment - Join a team that supports & celebrates success Incentive Bonuses & Competitions - Get rewarded for crushing your goals! Ready to Roll with Us? Let's Talk! Apply online at: TrioHeatingandAir.com Call us at: ************** Don't miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let's make history together! Requirements:

Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creation. Primary Responsibilities Include: * Serve as the first point-of-contact for walk-in, telephone and on-line clients. * Respond to customer inquiries with product recommendations and pricing information. * Create detailed production plans for graphic designer and production crew. * Assist with quality control of sign products to ensure customer satisfaction. * Provide administration support such as customer invoicing, store open/close, daily reports, etc. This position is considered full-time, 40 hours/week with shift hours of 9am - 6pm, Monday through Friday and weekends off. Benefits include medical/dental, paid vacation, sick pay and paid holidays. Ideal candidates will be friendly, enthusiastic, organized and have strong verbal, telephone and written communication skills. Creativity and an "eye for design" is a plus! View our website at ********************* View our portfolio at ********************************* Compensation: $19.00 - $21.00 per hour

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Leader in optical components, modules and subsystems for the core optical, enterprise and data center markets, leveraging more than three decades of laser technology innovation, photonics integration, and subsystem design of the fast optical networks and high-speed interconnects driving the next wave of streaming video, cloud computing, voice over IP and other bandwidth-intensive and high-speed applications Job Description The Customer Service Representative will provide delivery of pre- and post-sales services and support to customers, field sales and third party manufacturers reps. A key member of the Customer Service team contributing to decisions, plans and implementation of processes, metrics and tools in support of customer interfacing, end-to-end order entry through successful customer receipt of goods and services; service delivery and sales support. The successful candidate will develop and maintain positive relations and co-ordinate with various functions within the company to ensure customer requests are handled in a timely manner. Responsibilities include: · Customer Focus & Relationship Mgmt. - Proactive interface to ensure our customers' best interests are top of mind throughout the onboarding/order/delivery processes and beyond to ensure an excellent customer experience · Operate as an effective liaison between customers, production planning, sales, applications engineering, accounting and product line management to resolve status, production, delivery and billing inquiries · Effectively partner with Sales to ensure customers are getting the most out of customer meetings via effective meeting preparation, presentation and representation · Manage and deliver on all aspects of the Order Management Process (from order receipt through fulfilment) for designated territories/Account Managers · Quote preparation, issuing and closure including AM and Technical Interface as required · End-to-end RMA management; maintain customer communication regarding defective returns, exchanges, service & repairs - Engineering interface to ensure failure analysis and product disposition are completed with speed and accuracy · Ownership for VMI processing, billing and reconciliation · Resolve product or service problems by clarifying the customer's concern; reviewing data; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution (deal with abstract & concrete variables) · Work closely with Sales Operations team to develop, review and deliver customer & sales related reports · Analyze and participate in the development of operational processes and escalation procedures · Optimize work efforts via a thorough understanding and effective use of ERP Systems (SAP & Oracle) as well as MS Office and other system related tools Qualifications QUALIFICATIONS • Proven success/experience in a customer facing/customer service role in a high tech environment • Strong Customer Service Skills including good listening skills, clear written and verbal communications and a tactful approach to problem solving • Critical thinking and analytical skills that include the ability to collect and analyze information, problem solve, and make well supported decisions that benefit the customers • Time management - ability to minimize operational turn-around-time and issue resolution time • Ability to perform duties in the presence of time constraints and customer pressure • General understanding of high tech OEM sales process • In-depth knowledge of customer service functions • Effective presentation skills • Proficient computer skills including Microsoft Office applications • Thorough knowledge of SAP/ORACLE (especially Order Management Modules) • Critical Skills: Accuracy Deliver complete results Systems & tools (SAP & Oracle, MS Office/Desktop) Influencing Conflict Mgmt. Negotiation Presentation Customer mtg. planning & facilitation Complex Problem solving Process optimization Critical thinking/planning ESSENTIAL DUTIES AND RESPONSIBILITIES • Customer Issues support/resolution for designated territories/Sales Managers • Manage SAP/Oracle order entry and management from receipt to fulfillment • Customer focus and relationship management • Continual liaison with global Customer Service team, Planning, Sales and Operations • Maintain and manage all aspects of the VMI (consignment) process where relevant • Customer and Management reporting EDUCATION and/or EXPERIENCE • Bachelor's degree (B. A. or B.Sc.) from an accredited college or university • 3 to 6 years or above related working experience in a Customer facing role in a high tech environment • Experience in optical and/or electronic component businesses is desirable • Experience with Order Management/Order Processing on one of the major ERP systems: SAP, Oracle, Microsoft Dynamics, etc. tony.rendle at pierpont.com Additional Information All your information will be kept confidential according to EEO guidelines.

Duration: 02 months Shift: 8am to 5pm Pay Rate: $24 per hour. Work Address: Since the work locations vary day-to-day, there are multiple addresses where the temp could be at in the South Bay and East Bay. This includes customer locations in Menlo Park, Mountain View, San Jose, Santa Clara, Fremont, Oakland, and Livermore. This is not a list of every city, but it covers the furthest locations and some in-between. Driving: No, the contingent worker would not be driving a customer vehicle. In the event that the contingent worker becomes a permanent employee, they would be expected to drive customer vehicles. Interview Type: I plan on doing 2 rounds of interviews. The first one is virtual. If I think they will be a good fit, then we will set up an in-person interview. On a day-to-day basis, the temp will be responsible for supporting multiple customer locations in the South Bay and East Bay. At these customer locations, we have the capability to provide these services: mail, shipping & receiving, copy/production center, reception, hospitality, and conference room setups. The job responsibilities will vary depending on which customer site the temp is at for the day We are also looking for someone who can work by themselves or as part of a team. There are some sites with multiple Ricoh employees, and there are some where there is only 1. They need to be able to absorb the training (take notes, ask questions, etc.), take initiative, etc. This is a temp to perm position, so I am looking to convert the temp to a Ricoh employee after they meet the minimum number of hours. The environments vary, but yes, there are multiple customer sites that require extensive standing and walking. The candidate should also be able to lift 50 pounds without assistance. Each location has free parking available. All my employees in this area drive to work every day. There is mileage reimbursement available. For the mileage, they can get reimbursed after their 15th mile each way of their commute. This is in accordance with our policy for this role. Ex: if their commute is 20 miles each way, they will get reimbursed for 5 miles each way (20-mile commute - first 15 miles of the commute that the temp is responsible for).

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $22.07 - $24.86 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: * Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. * Always ensure safety and security is never compromised. * Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. * Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. * Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. * Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. * Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. * Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. * Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. * Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: * Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. * Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. * Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. * Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. * Fully understand AGI Health & Safety and Security policies. * Attend training courses as may be required by AGI. Physical Requirements: * Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Must be able to stand for extended periods of time. * Must be able to carry heavy items up and down jetway stairs. * Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service agents are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: * Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. * If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. * Must complete SIDA training to obtain airport authority identification security. * Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! $21.34-$22.34 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Applicant Location: USA ONLY