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Customer service and serving vs customer service trainer

The differences between customer service and servings and customer service trainers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service trainer has an average salary of $32,452, which is higher than the $31,909 average annual salary of a customer service and serving.

The top three skills for a customer service and serving include strong customer service, customer service and food preparation. The most important skills for a customer service trainer are customer care, strong customer service, and cleanliness.

Customer service and serving vs customer service trainer overview

Customer Service And ServingCustomer Service Trainer
Yearly salary$31,909$32,452
Hourly rate$15.34$15.60
Growth rate10%-4%
Number of jobs248,533235,862
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 43%
Average age2840
Years of experience-12

Customer service and serving vs customer service trainer salary

Customer service and servings and customer service trainers have different pay scales, as shown below.

Customer Service And ServingCustomer Service Trainer
Average salary$31,909$32,452
Salary rangeBetween $23,000 And $43,000Between $25,000 And $40,000
Highest paying City-Tacoma, WA
Highest paying state-Alaska
Best paying company-Salesforce
Best paying industry-Telecommunication

Differences between customer service and serving and customer service trainer education

There are a few differences between a customer service and serving and a customer service trainer in terms of educational background:

Customer Service And ServingCustomer Service Trainer
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common college--

Customer service and serving vs customer service trainer demographics

Here are the differences between customer service and servings' and customer service trainers' demographics:

Customer Service And ServingCustomer Service Trainer
Average age2840
Gender ratioMale, 28.7% Female, 71.3%Male, 32.8% Female, 67.2%
Race ratioBlack or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 8.4% White, 54.1% American Indian and Alaska Native, 0.8%Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between customer service and serving and customer service trainer duties and responsibilities

Customer service and serving example responsibilities.

  • Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
  • Track record of upselling through suggestive selling techniques.
  • Fill in for bartending staff as needed and frequently make drinks for customers.
  • Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
  • Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
  • Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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Customer service trainer example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Train new employees in customer service, as well as POS functions.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Establish an effective working schedules for personnel providing logistics and provisions support in Hawaii
  • Develop computer base training modules, PowerPoint presentations and games for customer service representative and other relate groups.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
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Customer service and serving vs customer service trainer skills

Common customer service and serving skills
  • Strong Customer Service, 47%
  • Customer Service, 32%
  • Food Preparation, 2%
  • Customer Orders, 2%
  • POS, 2%
  • Food Orders, 2%
Common customer service trainer skills
  • Customer Care, 12%
  • Strong Customer Service, 11%
  • Cleanliness, 10%
  • Product Knowledge, 5%
  • Gross Margin, 4%
  • Data Entry, 4%

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