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Customer service associate jobs in Beavercreek, OH

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  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Customer service associate job in Seven Mile, OH

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below: Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our Inspection Center in Trenton, OH, 45067. Base compensation of $20 per hour. Opportunity to increase hourly compensation by .50 cents every 3 months based on performance! You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more! We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana) General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20 hourly 13d ago
  • Client Experience Specialist

    Encore Technologies 3.9company rating

    Customer service associate job in Cincinnati, OH

    Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $43k-79k yearly est. 3d ago
  • WINTER Customer Service Rep

    Akkodis

    Customer service associate job in Cincinnati, OH

    Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks. Position Responsibilities: Reviews purchase order records/contract review. Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving. Enters data, updates and completes work orders. Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed. Emails customers. Prepares contract reports, as required to obtain additional funding and or per customer request. Maintains capital equipment files. Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc) Trains part-time and other clerical employees, as required. Composes and types memos, reports and other correspondences. Answers the telephone and directs calls to the appropriate person. Orders parts as required and maintain records, reconcile and prepare for payment. Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue. Contact customers with quotations, equipment status and approvals. Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to : Medical insurance Dental Insurance Vision assistance To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $19 hourly 4d ago
  • Customer Service Representative

    Insight Global

    Customer service associate job in Cincinnati, OH

    Employment Type: Full-time contract-to-hire Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support. Key Responsibilities: Resolve client inquiries via phone, email, or chat with professionalism and accuracy. Research policy data and process transactions using multiple administrative systems. Maintain documentation in Salesforce and ensure compliance with state regulations. Identify and mitigate risks (e.g., privacy concerns, anti-money laundering). Build positive relationships and identify cross-selling opportunities. Conduct follow-up calls and conservation efforts to retain business. Must-Have Qualifications: High school diploma. 0-5 years of experience in customer service. Strong communication and interpersonal skills. Ability to thrive in a fast-paced environment; reliable and timely. Nice-to-Have: Call center experience. Bachelor's degree. Desire for long-term growth within the company.
    $27k-35k yearly est. 3d ago
  • Customer Service Associate

    Wawa 4.5company rating

    Customer service associate job in Hamilton, OH

    Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
    $15-18.8 hourly 11d ago
  • ENTRY LEVEL Customer Consultant

    Hal Solutions LLC

    Customer service associate job in Cincinnati, OH

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Hal Solutions is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job! This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals. Experience: Our training program is customized to your needs and includes ongoing mentorship to support your success. At least 18 years old Customer service or sales experience is preferred but not required Responsibilities: Identify and generate new sales opportunities Deliver outstanding customer service Build strong customer relationships with a solution-oriented mindset Support merchandising and daily operational tasks Drive customer acquisition and enhance existing customer accounts Strong communication skills, both written and verbal Knowledge, Skills, and Abilities: Ability to work in a team and independently Demonstrate dependability and uphold strong ethical standards Maintain compliance with performance standards and sales expectations Ability to multi-task and work in a fast-paced environment Benefits: Exciting opportunities for career growth Earn bonuses for your hard work Enjoy a flexible schedule that fits your life Jumpstart your journey with paid training Weekly pay
    $65k-108k yearly est. 25d ago
  • Customer Service Associate (cashier)

    Valor 4.5company rating

    Customer service associate job in Maineville, OH

    Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. Must demonstrate a strong work ethic and be reliable in attendance and punctuality Effective verbal and written communication skills are required for interacting with team members, customers, and management. Ability to work collaboratively in a team environment and maintain a positive working relationship. Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks. Effective time management skills, with the ability to meet deadlines and prioritize duties. Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. Familiarity with operating registers, computers, phones, tablets, and loyalty systems. Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
    $25k-32k yearly est. 60d+ ago
  • *Part-Time* Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Customer service associate job in Vandalia, OH

    Come and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16.6 hourly Auto-Apply 60d+ ago
  • Customer Retention / Collections Specialist

    Strategic HR

    Customer service associate job in Cincinnati, OH

    Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America's marketplace by serving and advocating for local businesses, consumers, and the community. Why You'll Love Working Here: At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact! Job Description Do you possess exceptional customer service skills? Do you have experience with resolving accounting and invoicing discrepancies with tact and diplomacy? The Cincinnati Better Business Bureau offers a unique opportunity to engage with the local business community and set a high standard for ethics! As a Customer Retention / Collections Specialist, you will work directly with accredited businesses, internal and external contacts to resolve invoice discrepancies, update contact information, process payments and perform collection tasks, all with an eye towards retaining the customer. Additionally, you will: Provide support and solutions to businesses to retain their BBB accreditation. Contact delinquent Accredited Businesses to confirm BBB accreditation status. Provide guidance to businesses needing to update their contact and billing information. Provide regular progress reports to Management. Update CRM system for Accredited Businesses as appropriate. Work collaboratively across internal BBB departments to provide superior customer service. Qualifications Qualified candidates will have: Associate's degree with accounts receivable/collections experience. Strong communication and interpersonal skills. Experience in customer service and sales (3+ years preferred). Ability to handle difficult conversations with tact and professionalism. Proficiency with Microsoft Office products (especially Excel), internet searching and CRM systems. Self-starter mindset with problem solving abilities. Additional Information Ready to Apply? Learn more about us at BBB.org/Cincinnati. Apply online at *************************** to join our talented team! Equal Opportunity Employer: BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history. Employer is EOE/AA/M/F/D/V.
    $26k-33k yearly est. 60d+ ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service associate job in Hamilton, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales
    $25k-35k yearly est. 10d ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors Inc. 4.5company rating

    Customer service associate job in Batavia, OH

    Job Description Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 10d ago
  • Automotive Customer Service Advisor - 462

    Tupeloms

    Customer service associate job in Cincinnati, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 17h ago
  • Client Engagement Specialist

    Connection 4.2company rating

    Customer service associate job in Wilmington, OH

    Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out! ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Auto Customer Service Reps

    Columbia Chevrolet

    Customer service associate job in Cincinnati, OH

    9750 Montgomery Rd., Cincinnati, OH 45242 AUTOMOTIVE LOT ATTENDANT FULL-TIME AND PART-TIME AVAILABLE! Competitive Pay Plan + Great Benefits!5-day work week with possibility for overtime! Columbia Chevrolets Sales Department has an immediate opening for a Lot Attendant. If you are energetic and have a passion for providing excellent customer service, apply online today! We value our employees and invest in their success. Columbia's dealership heritage dates back to 1938 and we have been serving customers from the tri-state area in our Montgomery Road location since 2005. We are proud of our name, heritage, and decades of taking care of customers. We are a member of the Joseph Auto Group and a full-service GM dealership. What we offer: Competitive pay plan Medical, Dental and Vision Insurance(Full Time Benefits) 401(k) retirement plan Paid Vacation 40-hour work week 5-day work week with possibility for overtime! Opportunities for career advancement! Responsibilities - Lot Attendant: Responsible for the appearance of the dealership lots and vehicles. Checking in and merchandising new car inventory and checking for damage Inspecting vehicles for damage Rotating displays for maximum sales Ensuring the lot is organized according to established procedures Keeping sales customer parking area clear of all inventory vehicles at all times Gassing up vehicles General upkeep of the parking lots. Responsible for helping managers with whatever they need such as running errands for company or doing dealer trades Requirements - Lot Attendant: Must have a valid driver's license and a clean driving record Must have a great work ethic Must be able to drive manual and automatic transmission vehicles Must be flexible with work schedule and able to work weekends and evenings Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Customer Service
    $27k-35k yearly est. 27d ago
  • Client Experience Specialist, Onboarding

    Carefeed

    Customer service associate job in Cincinnati, OH

    About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families. Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care. Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them. About the Opportunity: The Client Experience Specialist (CXS), Onboarding plays a critical role in welcoming new clients to Carefeed and setting them up for long-term success. You'll guide clients through implementation and onboarding, ensuring they feel confident and supported as they begin using our platform. You'll serve as a trusted partner throughout their transition to active adoption, playing a key role in client satisfaction, long-term retention, and overall product engagement. Key Responsibilities: Client Onboarding & Training * Lead new clients through the full implementation and onboarding process-including platform setup, configuration, and hands-on training-to ensure a smooth and successful transition onto Carefeed's platform. * Facilitate virtual training sessions and confirm users are confident navigating the system. Ongoing Client Support & Relationship Management * Serve as the primary point of contact for assigned client communities, providing high-level support and resolving questions during onboarding. Client Communication & Documentation * Develop and customize initial platform solutions to align with each client's specific needs and workflows. * Digitize and manage client documentation using Adobe and DocuSign, supporting e-signature workflows within Carefeed. Client Experience Optimization * Track client trends, pain points, and product usage to identify opportunities to improve adoption. * Collaborate with the broader Client Experience team to refine processes and build best practices for onboarding, training, and ongoing client engagement. Required Skills: * Customer-Centric and Self-Motivated: A proactive, solution-oriented individual with strong interpersonal skills, including patience, empathy, and creativity in addressing client needs. * Tech-Savvy and Detail-Oriented: Comfortable with technical software and capable of understanding and explaining Carefeed's current solutions and future platform enhancements. * Strong Facilitator and Communicator: Able to lead training sessions and client-facing interactions effectively, particularly through virtual platforms like Zoom. * Proficient in Key Tools: Skilled in Microsoft Word, Excel, Google Docs, and Adobe. Experience with DocuSign and Canva is a plus. * Adaptable and Collaborative: Thrives in a fast-paced, start-up environment and works well within a team to foster growth and change. * Healthcare and SaaS Experience: Familiarity with the healthcare industry and experience working with SaaS solutions, CRM systems, and client onboarding/training are highly desirable. Qualifications: * Bachelor's Degree in a relevant field * 3+ years of experience in a similar client success, customer service, or technical support role What You'll Love: * Join a fast-growing startup making a real impact in the lives of senior care providers and their communities * Comprehensive medical, dental, and vision insurance to support your health and well-being * 401(k) plan to help you plan for the future * Paid vacation, sick time, and company-paid holidays to support work-life balance * A culture that values growth and development, with opportunities to grow your career as we scale Work Location: Cincinnati, OH (On-site) Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-49k yearly est. Auto-Apply 4d ago
  • Seasonal Park Services Employee

    Cincinnati Zoo & Botanical Garden 4.1company rating

    Customer service associate job in Cincinnati, OH

    Seasonal Park Services Employee The Cincinnati Zoo & Botanical Garden is world renowned for our conservation efforts, green initiatives, and research efforts. All of these are driven by our committed staff, guided by our Core Values. By Building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust & Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, community & future. We look forward to reviewing your application! Under direction from the Park Services leadership team, performs duties in areas and facilities that require regular scheduled cleaning. Performs all janitorial and grounds keeping tasks including but not limited to: Building and restroom cleaning, emptying trash cans, picking and sweeping paths and parking lots. Using power equipment to clean floors, carpets and open areas. Reports equipment malfunctions, breakages and losses. Responsibilities include, but are not limited to: Perform janitorial and grounds keeping duties, including but not limited to: Sweeping and litter collection Trash removal Restroom cleaning Immediately respond to all calls and requests for assistance from employees and guests Perform special cleaning assignments during regular operating hours and events, assisting other Zoo staff in areas needing special or immediate attention Ensure cleanliness of all areas and monitor proper usage of supplies and equipment Maximize the Visitor Experience through positive interactions with staff and guests while maintaining clean, accessible spaces Follow all safety and security policies of The Cincinnati Zoo & Botanical Garden Perform other duties as assigned Requirements: Employees must be 16 or older. All minors will be required to provide a work permit when applicable Detail oriented and self-motivated to identify tasks and work independently or as part of a team Must be willing & able to work outdoors in all climates & varying weather conditions with prolonged standing/walking Able to lift/move/carry up to 50lbs without assistance Willing & able to engage with the public in a positive & friendly manner While previous experience is not required, candidates with experience housekeeping, groundskeeping, or park services will be highly considered Incomplete applications will not be considered. Resume/CV recommended but not required Employment is contingent on passing a post-offer, pre-employment Drug Screening & Background Check Availability: Employment is considered seasonal/non-benefitted. Variable hour can be between 15-35/week, not to exceed an annual average of 30 hours/week Typical work week of 18-30 hours Flexible scheduling that includes nights, weekends and holidays Minimum availability of 3 days per week, with 1 day being a weekend day (Saturday, Sunday) Temporary exceptions for team members limited by school schedules Shifts typically range from 5-8 hours each Key Perks & Benefits: Starting payrate is $15.00/hr. PTO Opportunities for Part Time Staff Fun & engaging work environment with positive team culture 8 free Zoo passes + Fall and Festival of Lights perks Free Metro Bus Pass provided for duration of employment Discounts on food and retail on Zoo grounds Incentive opportunities for special Zoo experiences Variable scheduling (Student Friendly and Retiree Friendly) Personal & professional development opportunities (career development, education, training, etc.) Applications will be reviewed as they are received, so please apply soon!
    $15 hourly 60d+ ago
  • Call Center Support Specialist

    Tire Discounters 3.1company rating

    Customer service associate job in Cincinnati, OH

    Ready to step behind the wheel to develop and execute marketing plans for one of the most innovative and high-growth companies in the US, in one of the most innovative industries, Automotive Service! Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 45 years ago, we have been raising the bar in the tire and automotive service business. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip's Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire. Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more! Call Center Support Specialist responsibilities include Responding to customer queries in a timely and accurate way via phone, email, or chat, identifying customer needs, and helping customers use specific POS features. The employee will maintain and create tickets for all calls and will be held accountable for maintaining SLAs set by management. This employee is at the front lines of support and will be required to investigate solutions to all issues that come through the support desk. ESSENTIAL FUNCTIONS: * Monitor and document Service Desk tickets and respond to user requests and incidents as received in Service Desk in a timely, effective manner according to SLAs set by management. * Be well organized and create dialogue with users to ensure users understand the progress of ticket resolution. * Have a courteous, professional approach and attitude to work with all levels of management and personnel. * Educate customers on policies and procedures. * Investigate and coordinate resolution to user concerns. Provided IT relationship management support for all IT & customers. * Identifies trends by tracking events and patterns of recurring problems and escalate to tier 3 or management to assist in identifying root causes and mitigate future issues surrounding the same structural problems. * Serve as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams. * Support includes but is not limited to POS, and basic troubleshooting of IT-related equipment. CUSTOMER SERVICE: * Strong phone skills * Strong Customer service skills * Multitask between assisting stores and corporate office users. * Create and update KB articles. * Ensure all customer follow-ups are completed in a timely manner. KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent listening, written, and verbal communication skills. * Ability to problem-solve in a fast-paced environment with a solution-focused attitude. * Flexible in shift assignments and work environment * Ability to follow up on tasks to completion with minimal supervision required. * Proficiency in standard software programs. EDUCATION AND WORK EXPERIENCE: * At least 1 year of experience in a Call Center or Help Desk environment. * At least 1 year of troubleshooting IT-related issues. * Automotive knowledge a plus * General understanding of office and retail operations. PHYSICAL DEMANDS: * Operates in both an office setting and within our retail operations. * Routinely uses standard office equipment such as computers and phones. * Walking, standing, sitting, listening, and talking on a wide variety and continual basis. * Required to stand, walk, use hands and fingers, handle and feel, lift/carry up to 25 pounds, and reach with hands and arms. ADDITIONAL REQUIREMENTS: * Must be authorized to work in the USA
    $30k-36k yearly est. 28d ago
  • Receptionist Call Center Operators

    Partnered Staffing

    Customer service associate job in Cincinnati, OH

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!
    $13.8 hourly 60d+ ago
  • Substitute Food Service Employee - District

    Mason City School District 4.1company rating

    Customer service associate job in Mason, OH

    Food Service/Substitute Cafeteria Worker Date Available: Ongoing District: Oak Hills Local School District Additional Information: Show/Hide Substitute Food Service Employee - District FILING DEADLINE: None TERMS OF EMPLOYMENT: Student school year. Salary as per food service salary schedule. OAK HILLS LOCAL SCHOOL DISTRICT JOB TITLE: Food Service Worker REPORTS TO: Assigned administrator/supervisor JOB OBJECTIVE: Prepares and serves meals. MINIMUM QUALIFICATIONS: * High school diploma. Work skills substantiated by training and/or work experience. * Successful completion of current health, safety and nutrition certification may be required. * Ability to perform physically demanding work that includes lifting/moving heavy items. * Ability to prepare standardized recipes using commercial kitchen equipment. * An acceptable score on a pre-employment skill test may be required. * Complies with drug-free workplace rules, board policies and administrative guidelines/procedures. * Demonstrates dependability/flexibility. Reacts to interruptions/emerging priorities effectively. * Displays sufficient math skills to calculate totals, percentages, ratios, and portions accurately. * Embodies high ethical standards/integrity. Accepts personal responsibility for decisions/conduct. * Maintains a record free of criminal violations that would prohibit public school employment. ESSENTIAL FUNCTIONS: Prepares/serves food. Performs ancillary duties that support the effective delivery/advancement of high-quality food services. * Works effectively with minimal supervision. Performs tasks efficiently to meet deadlines. * Assists with the receipt of deliveries. Follows approved food safety procedures. Verifies quantities. Reports shortages/spoiled products. Organizes, stores, dates and rotates stock as directed. * Follows published menus. Complies with USDA child nutrition guidelines. Works with staff to address the needs of students with dietary restrictions. * Uses standardized recipes to maintain quality control. Uses products carefully to control costs/reduce waste. Measures, weighs and adapts recipe ingredients accurately. Records food usage on production records. Notifies supervisor to replenish supplies. * Monitors compliance with district specifications and mandated regulations (e.g., hazard analysis of critical control points, portion size, sanitation procedures, etc.). Monitors temperature controls. * Sets up serving lines. Gives attention to the attractive presentation/serving of food. Replenishes food to maintain an orderly flow of customers. Provides substitute menu items as needed. * Operates the cash register or point-of-sale (POS) system. Follows district guidelines for personal checks/charges. Ensures that money is exchanged correctly and cash is not left unattended. * Uses the list provided by the food service supervisor to verify free and reduced-cost meals. * Accounts for all meals served. Prepares a separate record of charges collected. Records unpaid charges at the end of each day. Reconciles shortages. * Counts money. Reconciles, prepares and makes bank deposits. Submits records as directed. * Operates the dishwasher. Verifies cleaning/sanitization cycles are completed properly. * Follows established sanitization procedures to properly clean items that require hand washing. * Cleans/sanitizes work surfaces, equipment, serving lines, kitchen floors, dining tables, etc. * Ensures that leftover food, supplies and equipment are stored properly. * Helps prepare for health and safety inspections. Learns how to operate fire/safety equipment. * Reports personal injuries that require treatment to a supervisor. * Assists with special district events and non-school use of food service facilities as directed. * Protects district property. Secures equipment/storage areas as directed. Exemplifies professionalism and fosters goodwill to enhance the district's public image. * Contributes to an effective and positive work/learning environment. Completes all assigned duties. * Develops mutually respectful relationships with co-workers. Functions as part of a cohesive team. * Maintains a professional appearance. Wears work attire appropriate for the position. * Maintains an acceptable attendance record and is punctual. * Respects privacy and maintains the confidentiality of privileged information. * Strives to develop rapport and serve as a positive role model for others. * Takes the initiative to perform routine tasks independently. Maintains open/effective communications. * Prepares/maintains accurate records. Submits required paperwork on time. * Provides prompt notification of personal delays or absences. * Refers district policy interpretation questions to an appropriate administrator. * Seeks clarification when directives/expectations are unclear. * Uses active listening and problem-solving techniques to resolve questions/concerns tactfully. * Uses diplomacy/self-control when dealing with other individuals. Respects diversity. Pursues opportunities to enhance professional performance. * Cross-trains with other food service staff. Attends training/in-service programs as directed. * Keeps current with advances in technology associated with work assignments. * Works toward mastery of individualized development/performance goals as directed. Takes precautions to ensure safety. Helps supervisors manage/eliminate risks. * Maintains high expectations for appropriate conduct. Watches for situations that may indicate a problem. Follows district protocol and state law to deal with bullying, discrimination, inappropriate behavior, and suspected child abuse/neglect. Performs other specific job-related duties as directed. * Assists with unexpected/urgent situations as needed. * Helps implement workplace initiatives that advance district goals. WORKING CONDITIONS: Safety is essential to job performance. Employees must exercise caution and comply with standard safety regulations and district procedures when involved in the following situations: * Balancing, bending, climbing, crouching, kneeling, reaching, or standing. * Exposure to adverse weather conditions and temperature extremes. * Exposure to air-borne particulates, chemical irritants, combustible materials, electrical hazards, equipment vibrations, loud sounds, moving mechanical parts and odors. Exposure to wet and/or slippery surfaces. * Exposure to blood-borne pathogens and communicable diseases. * Interacting with aggressive, disruptive and/or unruly individuals. * Lifting, carrying and moving work-related supplies/equipment. * Operating and/or riding in a vehicle. * Performing strenuous or repetitive physical tasks for extended periods of time. * Traveling to meetings and work assignments. Performance Evaluation: Job performance is evaluated according to policy provisions and contractual agreements adopted by the Oak Hill Local School District. The Oak Hill Local School District is an equal opportunity employer. This job description identifies primary responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing, funding variables, modified operating procedures, program/curriculum changes and unforeseen events. Rev. 11/2011
    $26k-32k yearly est. 58d ago
  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Customer service associate job in Gratis, OH

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below: Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our Inspection Center in Trenton, OH, 45067. Base compensation of $20 per hour. Opportunity to increase hourly compensation by .50 cents every 3 months based on performance! You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more! We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana) General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20 hourly 13d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Beavercreek, OH?

The average customer service associate in Beavercreek, OH earns between $22,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Beavercreek, OH

$28,000

What are the biggest employers of Customer Service Associates in Beavercreek, OH?

The biggest employers of Customer Service Associates in Beavercreek, OH are:
  1. Dollar Tree
  2. Family Dollar
  3. Walgreens
  4. Raising Cane's
  5. Wawa
  6. Variety Stores LLC
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