Post job

Customer service associate jobs in Elk Grove, CA - 3,522 jobs

All
Customer Service Associate
Associate Retailer
Customer Service Advisor
Customer Service Professional
Customer Service Consultant
Reservations Agent
Customer Sales Representative
Service Specialist
Service Writer
Customer Representative
Call Center Specialist
Customer Service Representative
Civilian Service Employee
Client Specialist
Customer Relations Specialist
  • Customer Service Representative

    Apoyo Financiero Inc.

    Customer service associate job in Stockton, CA

    Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy. Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members. Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices. We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices. In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace. Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are. THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you. This is not a remote offer position. Your role: Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch. Customize financial solutions that meet clients needs and financial goals. Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses. GENERAL REQUIREMENTS (Our ideal candidate) Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services). Service-oriented and able to resolve customer grievances. Strong phone presence and experience dialing multiple calls per day Bilingual (English/Spanish). Numeric data skills and accuracy with computer (typing speed 40 wpm minimum). Self-motivated and a strong desire for professional growth Open to receive constant feedback and willing to become an expert on credit business. High School diploma or College preferred. BENEFITS The base hourly rate for this position is $19.00 - $20.00. The hourly range is specific to the location of this job posting, and according to education level and experience level. Medical benefits. 401(K) Retirement plan. Generous PTO paid holidays paid sick days paid bereavement days for direct family members paid vacation days An inspiring career path that will benefit you, your family and your community. Growth and training career opportunities into leadership roles. $350 Employee Referral Bonus POSITION Non Exempt Positions. Two days off per week including Sundays. This is not a remote position offer We are an Equal Opportunity Employer Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
    $19-20 hourly 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Part-time Retail Associate - 701 Rancho Cordova

    Smart & Final Inc. 4.8company rating

    Customer service associate job in Rancho Cordova, CA

    701 - Rancho Cordova Starting Rate $16.90 per hour Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final store operations team as a Part-time Retail Associate - 701 Rancho Cordova! RANCHO CORDOVA, California, 95670 United States Who We Are With a history that spans more than 150 years, Smart & Final offers customers fresh produce, quality meats and groceries as well as more than 3,000 club-sized items to fit every budget and need. We are the smaller, faster grocery warehouse store - without the membership fee. We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation, donating more than $1 million and volunteering over 1,000 hours each year. As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do. Our team is continually looking for talented individuals to bring our mission to life. Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits * And Much More! What You'll Bring Candidates should possess the ability to: * Read and write English, interact with general public and co-workers. * Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos. * Write simple correspondence. * Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds. It Would Be Extra Awesome if you brought... * Basic PC/Outlook skills * Retail Management Certificate The Opportunity The Part-time Retail Associate performs management-assigned duties, which may include but may not be limited to, stocking and maintaining a store section, carry-out services and store cleaning. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required: * Maintain a store section as assigned and stock merchandise using proper equipment (excluding power/heavy equipment) * Assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases. * Prepares perishable products for sale as needed * Sets up advertising/promotional displays * Cleans and maintains sanitation standards in all interior and exterior areas of store and parking lot as directed by store management * Offers friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information * When requested, loads customer purchases by assisting customers to their vehicles * Performs basic bookkeeping duties, including recording lost/damaged goods and store supplies using appropriate tools Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $16.9 hourly 17d ago
  • Stormwater Professional

    Trihydro 4.0company rating

    Customer service associate job in Sacramento, CA

    The selected candidate will assist with providing Trihydro's clients and customers with effective, responsive, and safe stormwater compliance solutions. If you know Stormwater Management and you are familiar with the Best Management Practices utilized to protect water quality, and have an attention to detail, we encourage you to apply! This full-time position requires approximately 40-45 hours per week and involves a blend of project management, strong communication skills, technical writing, reporting, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you. Key Responsibilities: Design and manage stormwater BMP and restoration projects throughout Northern California. Direct and manage staff and sub-contractors Work closely with utility, private and industrial clients. SWPPP development and technical review Best Management Practices (BMP) design. Monitor project progress and take corrective action as needed. Ensure project deliverables are met on time and within budget. Lead, mentor, and manage project teams, assign tasks, and monitor progress. Support client stewardship and business development activities. Qualifications: Professional stormwater licensure preferred (e.g., QSD/QSP/QISP). Experience with developing and implementing SWPPPs under the California Construction General Permit, Industrial and/or Municipal stormwater permits. Experience with fire response and restoration (preferred). Construction Management and/or Project Management experience. Capable of performing limited field work (site assessments) along with writing, problem-solving skills and a commitment to producing high-quality deliverables. A minimum 5 years of relevant experience. A clean driving record. A demonstrated commitment to safe work practices. Written and oral communication skills with the ability to communicate effectively with clients, construction crews and project team members. Initiative and motivation, with an emphasis on completing high quality project deliverables on schedule. Dependability, with the ability to work independently or in a team environment. Ability to travel within Northern California. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match. Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay. Comprehensive health insurance program (medical, dental, vision, and prescription). Opportunities for professional development and career growth. A collaborative and inclusive work environment. Mentoring and opportunities for professional advancement. Best-in-class safety culture. The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations. Summary pay range: $80,000 - $110,000 This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
    $80k-110k yearly 40d ago
  • Customer Service Gaming Associate

    Knighted Ventures

    Customer service associate job in Elk Grove, CA

    Job DescriptionStart This Winter: Casino Gaming Associate with Growth Potential Knighted is hiring Gaming Associates to help oversee live card-room games in a professional and dynamic environment. Whether you're looking for stable, indoor work this winter or to start a new career in the New Year, this opportunity is perfect for motivated individuals ready to grow! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: South Sacramento, CA Pay Rate: $18.50 - $20.50 per hour the additional $2/hour is for late-night shifts) Shifts: 4 days, 10 hours. Full-time only; be prepared to work late hours. Weekend availability required. Training Schedule: M - F, 12 pm - 8 pm Want to see the Gaming Associate role in action? Click here to watch a video and learn more! Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications Must be 21 years of age or older Authorization to work in the U.S. Proficient in mental math (addition, subtraction, multiplication, and division) Open availability for the casino's 24/7 hours of operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Physical Requirements Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location) Able to see, speak, and hear clearly during gameplay Has necessary vision capabilities: close, distance, color, peripheral, and depth perception Comfortable with direct communication and giving corrections when needed Able to stay focused and manage stress effectively in fast-paced, high-pressure environments Why Join Knighted? Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise - you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development. Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off. Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference-both inside and outside the casino. Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required. Career Advancement: Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long-term professional growth. Interview Process In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows: Initial Interview - 30 Minutes Final Interview - 30-45 Minutes Orientation - 3-4 Hours Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
    $18.5-20.5 hourly 10d ago
  • Customer Service Agent Part Time

    American Airlines 4.5company rating

    Customer service associate job in Sacramento, CA

    American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
    $19.6 hourly 50d ago
  • Retail Associate

    Stadium Center Ca 4.2company rating

    Customer service associate job in Manteca, CA

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service - Supervisor

    Villara 4.0company rating

    Customer service associate job in McClellan Park, CA

    The Customer Service Supervisor provides frontline leadership for the Home Services and Warranty customer service teams, ensuring consistent execution of daily operations and a strong customer experience. This role focuses on coaching team members to meet performance expectations, reinforcing standard work, conducting standard work audits, and identifying continuous improvement opportunities within established processes. The Supervisor plays a key role in translating expectations into daily action, supporting team development, and keeping operations running smoothly during business hours. Core Responsibilities People Leadership & Development • Supervise CSRs and Dispatchers across Home Services and Warranty • Conduct regular 1:1 coaching sessions tied to KPIs and behaviors • Provide clear, documented performance feedback • Reinforce training, scripts, and standard work • Address attendance, adherence, and conduct issues • Foster a professional, accountable team culture Performance Management & KPIs • Drive performance against assigned KPIs • Monitor daily and weekly performance reports • Identify gaps and apply coaching or corrective action • Support performance reviews and documentation Operational Execution - Call Center & Dispatch • Ensure inbound and outbound calls follow standards • Supervise dispatch execution within defined rules • Ensure outbound calling is completed as directed • Handle escalations within guardrails • Provide backup support during high call volume Operational Execution - Warranty • Ensure warranty workflows are followed accurately • Monitor documentation and timeline adherence • Coach correct handling of warranty calls • Escalate recurring issues or edge cases Staffing, Scheduling & Capacity • Create and maintain weekly schedules • Ensure queue coverage from 8:00 a.m. - 5:00 p.m. • Manage PTO, breaks, and day-of adjustments • Ensure no overtime is worked • Adjust availability in ServiceTitan capacity planner to match demand Standard Work & Continuous Improvement (Lean) • Maintain and reinforce standard work documentation • Conduct regular standard work audits • Coach adherence to standard work • Update documentation for approved changes • Identify and escalate continuous improvement opportunities AI Quality Monitoring • Monitor AI-supported interactions • Identify and document AI issues • Assist with testing approved AI changes Communication & Collaboration • Communicate expectations and updates clearly • Escalate risks and trends with context • Partner with leadership on continuous improvement Qualifications Required: • 2+ years supervising customer service or call center teams • Required industry background in HVAC and/or plumbing home services • Experience coaching to metrics • Strong communication and documentation skills Work Environment • Call center environment with moderate noise • Prolonged computer and headset use • Flexibility during peak periods
    $36k-48k yearly est. 9d ago
  • Customer Service Carwash-Roseville

    Strauch & Company

    Customer service associate job in Roseville, CA

    Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility. Qualifications POSSIBLE ESSENTIAL FUNCTIONS: Greeting customer with a smile, eye contact, and hello. Building customer loyalty Up selling and meeting customers needs Ending customer transaction with a "thank you, come again" Responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual. Cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards. Collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling. Interacting positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment. Communicating effectively and positively both face to face and using the phone. Understand written and oral instructions. Preparing fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes. Must adhere to company standards regarding sanitation, refrigeration and cooking; Responsible for all cash, merchandising and equipment at the facility during assigned shift. As necessary, instructing customers how to use self-serve equipment. Preparing required reports to account for all funds and products sold at the facility during assigned shift. Taking inventory of items, counts ·money and balances reports in accordance with Company policy. Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment. Stocking all shelves, including walk-ins, with merchandise. Maintaining time record each week to accurately indicate the hours personally worked. Maintaining assigned "PRIDE" areas. Scope: Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service. Working Conditions: Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc. Physical requirements: Must have the ability to lift at least 25 pounds. Must be able to work outside during all seasons (summer heat, winter cold and rain) Must be able to work in a fast paced environment while maintaining a high energy level. #INDCW
    $39k-68k yearly est. 3d ago
  • Weekend Customer Service

    Knotty Pine Lanes

    Customer service associate job in Pollock Pines, CA

    Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Knotty Pine Lanes - Family Fun Center - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills
    $39k-66k yearly est. 40d ago
  • Warranty Administrator & Customer Relations Specialist

    Mazda Infiniti Roseville

    Customer service associate job in Roseville, CA

    At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Success Consultant- State Net

    RELX Inc. 4.1company rating

    Customer service associate job in Sacramento, CA

    Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base. Responsibilities: + Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training. + Partnering with the Client Manager to plan and conduct regular business reviews with clients. + Understanding, analyzing, and documenting client-specific needs, workflows, and objectives. + Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them. + Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use. + Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities. + Guiding clients in navigating legislative and regulatory processes. + Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations. + Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering. + Delivering product demonstrations, online training sessions, webinars, and phone-based training. + Utilizing all required tools, systems, processes, sales metrics, and reporting platforms. + Meeting or exceeding sales goals, usage objectives, and other performance targets. Requirements: + Have 3+ years of proven sales, customer success, or training experience + Have a Bachelor's degree/equivalent experience + Show great verbal and written communication skills + Have excellent organizational skills and attention to detail + Be able to collaborate effectively across teams + Have the ability to build strong internal and external relationships + Have the ability to travel to customers for onsite trainings and meetings (about 10% of time) Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $52.8k-88k yearly 37d ago
  • Customer Service Associate - Part Time

    Multi-Site Management, LLC

    Customer service associate job in Rancho Cordova, CA

    JOB TITLE: CSA - CASHIER PART-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: Part Time - Hours Vary (20-24 Hrs. Weekly) REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $33k-44k yearly est. 10d ago
  • Service Department

    Folsom Lake Honda

    Customer service associate job in Rancho Cordova, CA

    Porter Service ( $16.50 to $22.00 an hour ) Service Advisor ( $60k to $115k a year ) Service Manager ( $85k to $170k a year ) Lube Technician ( $16.50 to $22.00 an hour ) Hourly Technician ( $16.50 to $28.00 an hour ) Hourly Production Bonus Technician ( $33.00 to $45.00 an hour ) Customer Service Representative ( $16.50 to $22.00 an hour )
    $33k-44k yearly est. 60d+ ago
  • Service Department

    Lodi Honda

    Customer service associate job in Lodi, CA

    Porter Service ( $16.50 to $22.00 an hour ) Service Advisor ( $60k to $115k a year ) Service Manager ( $85k to $170k a year ) Lube Technician ( $16.50 to $22.00 an hour ) Hourly Technician ( $16.50 to $28.00 an hour ) Hourly Production Bonus Technician ( $33.00 to $45.00 an hour ) Customer Service Representative ( $16.50 to $22.00 an hour )
    $33k-44k yearly est. 60d+ ago
  • Part Time Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service associate job in Sacramento, CA

    As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Wage: $18.00 hourly Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Additional Requirements: Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
    $18 hourly Auto-Apply 51d ago
  • Insurance Customer Experience Representative

    Jeff Beck Allstate Agency

    Customer service associate job in Elk Grove, CA

    Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
    $18-20 hourly Auto-Apply 60d+ ago
  • Customer Service Associate/ Keyholder

    Cubesmart

    Customer service associate job in West Sacramento, CA

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. The hourly rate for this role is $18.72- $20.29, based on experience * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $18.7-20.3 hourly Auto-Apply 32d ago
  • Service Department

    Kia Country

    Customer service associate job in Manteca, CA

    Porter Service ( $16.50 to $22.00 an hour ) Service Advisor ( $60k to $115k a year ) Service Manager ( $85k to $170k a year ) Lube Technician ( $16.50 to $22.00 an hour ) Hourly Technician ( $16.50 to $28.00 an hour ) Hourly Production Bonus Technician ( $33.00 to $45.00 an hour ) Customer Service Representative ( $16.50 to $22.00 an hour )
    $33k-44k yearly est. 60d+ ago
  • Retail Visual Associate

    Fast Retailing 4.1company rating

    Customer service associate job in Roseville, CA

    Salary: $18.00 / hour Roseville, CA * The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Reporting to the Visual Merchandise manager, the Retail Visual Associate provides merchant muscle to create impactful visual displays and product merchandising that maintains brand integrity while delivering on our promise to exceed customers' expectations. The Retail Visual Associate specializes in implementing corporate direction with each individual's stores needs to drive sales and contribute to the customer first guest experience. Key Responsibilities: * Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience. * Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed. * Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives. * Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports. * Partner with store management on key visual merchandising decisions that have an impact on store workload and sales. * Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales. * Ensure lighting, fixturing and signage is accurate to highlight product, manikins and visual displays. * Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.). * Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases. * Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store. * Exemplify and enforce company policy and procedure * Assist with special projects as assigned by management. Team Management: * Motivate the store teams to meet and exceed sales goals. * Delegate and monitor task management to ensure follow through and results. * Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team. * Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times. * Ensure a high level of morale and motivation within the visual team. * Ensure effective communication among the visual team members. * Ensure the visual team and all store employees follow health and safety guidelines in the store. * Train and develop visual team, including cross training into other departments and areas of the store. Required Skills and Abilities: * Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer * Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives * Attention to detail * Strong time management and organizational skills * Excellent verbal and written communication skills * Ability to understand, interpret, and delegate based on Headquarters' (HQ) visual merchandising direction * Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline * Proven ability to lead teams and create strong partnerships * Ability to train and develop a team * Leads by example and maintains a hands-on approach * Has a positive and professional attitude, is flexible and adaptable * Ability to prioritize tasks and react to changing priorities * Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend. Physical Requirements: * Ability to effectively communicate with customers and store personnel. * Lift and carry up to 50 lbs * Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs. * Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing. Education and Experience Requirements: * High School Diploma or G.E.D. * 1-3 years retail visual merchandising experience * 1-year management/supervisory experience Schedule Requirements: * Average 32-40 hours per week based on business seasonality. * Open availability on weekends (religious exemptions will be considered). * Restrictions on availability limited to two days per week. * Ability to work a flexible schedule that meets the business needs, including evenings and weekends Benefits: * Medical, dental, and vision coverage * 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute * Paid parental leave * Fertility benefits, including IVF * Life insurance * Short-term and long-term disability insurance * HSA/FSA options * Employee Assistance Program * Vacation & Personal Time Off * Sick & Wellness Time Off * 30% Employee Merchandise Discount * Commuter benefits * ... and more! NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $18 hourly 9d ago
  • Custom Home Sales Representative

    ADT Security Services, Inc. 4.9company rating

    Customer service associate job in Concord, CA

    JobID: 3018375 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Have a knack for problem solving? Enjoy finding solutions to make people's lives easier? Want to help protect what they value most, their loved ones, pets and prized possessions? Enjoy closing sales and helping customers find the best solutions that fit their needs? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $36k-48k yearly est. Auto-Apply 60d+ ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Elk Grove, CA?

The average customer service associate in Elk Grove, CA earns between $29,000 and $50,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Elk Grove, CA

$38,000

What are the biggest employers of Customer Service Associates in Elk Grove, CA?

The biggest employers of Customer Service Associates in Elk Grove, CA are:
  1. Dollar Tree
  2. Walgreens
  3. Raising Cane's
  4. Knighted Ventures
Job type you want
Full Time
Part Time
Internship
Temporary