Wraparound Care Coordinator
Customer service associate job in Buffalo, NY
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Know Your Customer
Customer service associate job in Buffalo, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
New Account Representative with Anti money laundering experience
(AML) and prior work experience in financial sector. At least 3 years
experience opening new accounts.
New Account Representative requires:
Know your customer (KYC)
Read/Write Spanish
Knowledge of Excel, Word and Access
New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...)
Account documentation review experience-(Tax forms W-8,W-9 Corporate
Resolutions, Articles of Incorporation, Articles of Association,
By-Laws, Financial Statements, Certificate of Incorporation or
Commercial Registry
AML documentation
New Account Representative duties:
Conduct Due diligence and Know Your Customer (KYC) research for
clients, as part of the business-wide Anti-Money Laundering (AML)
Compliance remediation process.
• Analysis of accounts and client information according to prescribed internal control policies and procedures
.• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes.
• Execute and review negative media alerts from client screening and escalate where necessary
.• Package client due diligence research and documentation for review by Relationship Managers.
• Meet production target volumes and dates as advised
Additional Information
$25/HR
6 months
Customer Experience Representative
Customer service associate job in Tonawanda, NY
Customer Experience Representative Compensation: $23.00-$25.00 per hour What We Are Looking For The Customer Experience Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all NOCO customers. They will handle both inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and offering information about our products and services. This role requires effective communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently. They will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.
What You Will Do
* Respond to incoming customer calls and make outbound calls to existing and potential customers to provide information and follow up on inquiries.
* Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services.
* We'll help you develop the skills to get comfortable in your role in resolving service issues and account billing.
* Use your adaptability, organization, and resourcefulness to support your customers through a range of resolutions.
* Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
* Work directly with customers to provide solutions and recommend NOCO products and services to fit their needs.
* Identify opportunities for cross selling and upselling.
* Collect and enter orders for new or additional products or services.
* Field customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
* Ensure that appropriate actions are taken to resolve customers' problems and concerns.
* The industry moves quickly; to stay on top of it, we provide training updates to keep you current on our newest products, services, and upgrades so you'll be ready for any question that comes your way.
* Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* One-on-one time with department leaders and additional support will give you everything you need to create a streamlined process for your customers and yourself.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What You Will Need
* High school diploma or equivalent.
* 2-3 years of customer service/sales experience required.
* Excellent communication skills including active listening.
* Comfortable upselling and cross selling products.
* Service-oriented and able to resolve customer grievances.
* Proficient computer skills with the ability to learn new software.
* Good time management skills to prioritize and plan work activities.
* Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
* Has a service orientation; is actively looking for ways to help people.
* Identifies and resolves problems in a timely manner.
* Reacts well under pressure and treats others with respect.
* Works efficiently and effectively, both independently and as a team to ensure call standards.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
What We Offer
* Competitive compensation package
* Generous medical insurance offerings
* Dental and vision plans
* Company-paid life insurance
* Company-paid short-term disability
* 401(k) with company match
* Health savings accounts
* Generous Paid Time Off policies
* 7 paid holidays
* Employee and family assistance program
* Company-paid training
* Safety incentives
* Years of service incentives
Customer Service Associate
Customer service associate job in Amherst, NY
The hourly range for this position starts at $19.00/hour- $20.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process. The ideal candidate brings strong communication skills, and a background in customer service and a passion for helping clients succeed. This individual will assist all customer calls by providing clinical knowledge, determining product needs, entering orders correctly, handling complaints, and successfully connecting the caller to the correct department or person.
Essential Functions:
* Answer incoming telephone calls, transfer calls when necessary
* Provide customer needs determination and assist customers with their orders
* Provide customer with navigating assistance with Ivoclar.com
* Assist clinical customers with product usage and offer resolution via E-mail
and phone
* Prepare and enter customer orders. Coordinate literature requests when necessary
* Provide support to Clinical Sales and Inside Sales Account Managers
by responding to product and/or literature requests
* Provide customer assistance in tracking packages, locating or replacing orders
* Perform other clerical/administrative duties or assist in special projects as assigned
by the Customer Service Management team
Your Qualifications:
* Previous customer service experience required. Experience in a product-
related environment preferred.
* Strong communication, telephone, computer and data entry skills required
* Ability to work independently, prioritize and multitask in a dynamic environment
* ERP/CRM/Salesforce experience highly desired
* Dental Degree or background a plus
Physical Demands:
* Must be able to sit for up to 8 hours a day, view computer monitor and move
about effectively to fulfill the essential functions of the job. Manual dexterity
needed for alpha/numerical computer input.
* Ability to perform filing duties, bend and lift 10-20 lbs.
Benefits Offered:
* Medical plan
* Prescription drug coverage
* Dental plan
* Retirement savings plan
* Disability benefits
* Flexible spending account
* Voluntary benefits
* Time off program
* Wellness program
Let's achieve our goal together.
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.
Auto-ApplyCustomer Service & eCommerce Associate
Customer service associate job in Tonawanda, NY
We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location.
Position is full-time seasonal (December- April) from 8:30am-4:30pm with overtime opportunities and some weekends.
This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times.
We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders.
Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment.
Job Title: Customer Service & eCommerce Associate Job Category: Production
Department/Group: Customer Service Job Code/ Req#:
Location: Tonawanda Travel Required: No
Level/Salary Range: $16-$19 an hour Position Type: Full Time
JOB DESCRIPTION
We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location.
Position is full-time seasonal (September- April) from 8:30am-4:30pm with overtime opportunities and some weekends.
This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times.
We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders.
Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment.
ROLE AND RESPONSIBILITIES
Packing product into boxes for purchase
Answering phones and taking orders in Shopify platform
Processing order and packing orders into shipping boxes
Processing shipping via cloud-based shipping software
Working with Fedex/USPS on pick up schedule
QUALIFICATIONS AND EDUCATION REQUIREMENTS
· Entry Level
PREFERRED SKILLS
Ability to work with detail, speed, and accuracy
Ability to work well with others during rush times
Self-starter
Reliable
Friendly
Physically capable to pack and move boxes weighing up 30 lbs.
Must be able to operate a personal computer with a general understanding of application software
Must be able to work some weekends during holiday time
Part Time Customer Service Associate
Customer service associate job in Buffalo, NY
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $18.000/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyAirport Agent - Customer Service PT
Customer service associate job in Buffalo, NY
Come and work for Envoy Air, an American Airlines Group Company, at BUF and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.33/ HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Auto-ApplyGreenDrop Customer Service Attendant - Floater
Customer service associate job in Amherst, NY
Share: share to e-mail Job Title: GreenDrop Attendant- Floater Pay: $16.40 to $20.50 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.
By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
* We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision.
* Company-paid life insurance for extra protection and peace of mind.
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
What you'll be working on:
* The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
* The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following:
* Always greet donors in a friendly manner, in full GreenDrop uniform.
* Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
* Assist donors with their donations and help to unload their vehicles.
* Wear a tablet holder while recording donor information on the company iPad.
* Assist truck driver during donation pick-ups.
* Organize donations in the stock room.
* Maintain the cleanliness of the site, both inside and outside.
* Fill out supply orders to keep the site stocked with the necessary tools for job completion.
* Other duties assigned by the manager.
* Must be able to be on-site during working hours.
* Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
* Ability to work independently without continuous supervision.
* Have an outstanding ability to interact with people.
* Strong desire to provide magnificent service.
* Able and willing to lift up to 50lbs continuously throughout the day.
* Ability to work in outside conditions within the different seasons.
* Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
* Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
* Must be at least 18 years of age.
FLSA: Hourly
Travel: As necessary between locations
Work Type/Location:
3065 Niagara Falls Blvd., Amherst, NY 14228
3201 Southwestern Blvd., Orchard Park, NY 14127
Savers/GreenDrop is an E-Verify employer
Share: share to e-mail
GreenDrop Customer Service Attendant - Floater
Customer service associate job in Amherst, NY
**Job Title: GreenDrop Attendant- Floater** **Pay: $16.40 to $20.50** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
_[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_
**What you can expect:**
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
+ We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
**Benefits offerings including:**
+ Bundled health plans such as medical, Rx, dental and vision.
+ Company-paid life insurance for extra protection and peace of mind.
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
**What you'll be working on:**
+ The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
+ The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
**Essential Job Functions:**
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
**This includes but is not limited to the following:**
+ Always greet donors in a friendly manner, in full GreenDrop uniform.
+ Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
+ Assist donors with their donations and help to unload their vehicles.
+ Wear a tablet holder while recording donor information on the company iPad.
+ Assist truck driver during donation pick-ups.
+ Organize donations in the stock room.
+ Maintain the cleanliness of the site, both inside and outside.
+ Fill out supply orders to keep the site stocked with the necessary tools for job completion.
+ Other duties assigned by the manager.
+ Must be able to be on-site during working hours.
+ Must be able to perform essential job functions with or without reasonable accommodations.
**What you have:**
+ Ability to work independently without continuous supervision.
+ Have an outstanding ability to interact with people.
+ Strong desire to provide magnificent service.
+ Able and willing to lift up to 50lbs continuously throughout the day.
+ Ability to work in outside conditions within the different seasons.
+ Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
+ Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
**Minimum Age Requirements:**
+ Must be at least 18 years of age.
**FLSA: Hourly**
**Travel: As necessary between locations**
**Work Type/Location:**
**3065 Niagara Falls Blvd., Amherst, NY 14228**
**3201 Southwestern Blvd., Orchard Park, NY 14127**
Savers/GreenDrop is an E-Verify employer
Customer Service Associate Wholesale Sealer
Customer service associate job in Buffalo, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Paid time off
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. The ideal candidate is friendly, not afraid to get dirty, computer savvy, and good at communication.
As a customer service associate, you will have the unique ability to work with customers, service them, and process their transaction. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer.
You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met.
Responsibilities
Maintain store inventory and equipment
Keep a clean and welcoming storefront and service area
Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
Update all customer service information on a regular basis to keep departments ready for review at all times.
Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting.
Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns.
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Ability to work with industrial equipment
Forklift experience is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Customer Service Associate
Customer service associate job in Buffalo, NY
Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.50 to $16.34 depending on job duty/position.$15.50 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.74 = Clothing Sorter/Hanger, Hardware Sorter $15.97 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $16.34 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
FLSA: Non-exempt
Work Type/ Location: On-site
Savers is an E-Verify employer.
3701 McKinley Parkway, Buffalo, NY 14219
Auto-ApplyCustomer Service Teammate
Customer service associate job in Orchard Park, NY
Job Description
Text "GoCarWash" to 25000 to schedule an interview!!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
FT Customer Service 8am-4pm #4755
Customer service associate job in Grand Island, NY
We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following our REV procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
• Adhere to all operational standards and guidelines for product preparation.
• Prepare all products accurately by following the order monitor.
• Communicate showcase and product needs to ensure availability for customers.
• Regularly monitor and record temperatures of required products.
• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
• Follow all restaurant policies, procedures, and standards.
• Practice proper hand washing techniques and adhere to sanitation guidelines.
• Complete all sanitation tasks as outlined.
Health & Safety:
• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use required personal protective equipment.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Solutions Representative
Customer service associate job in Buffalo, NY
As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts.
What You Need to Do:
-Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them.
-Help follow up on sales leads with both new and old customers.
-Take calls and emails from customers and answer them.
-As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team.
-Look into what customers are saying and help the sales team figure it out.
-Find ways to improve sales methods and accuracy and make those changes.
Required Skills;
Simple:
A high school diploma
2 or more years of work with Microsoft Office
2 or more years of work in customer service
English read, write, and speak well
Associate's degree in a business or technical field is preferred.
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
2 or more years of work with a CRM program like Salesforce
Associate's degree in a business or technical field is preferred.
2 or more years of work with a CRM program like Salesforce
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Customer Service Teammate
Customer service associate job in Niagara Falls, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation:
Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Reservation Agent | Buffalo Marriott HARBORCENTER
Customer service associate job in Buffalo, NY
Handle guest complaints ensuring guest satisfaction.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Maintain complete knowledge at all times of:
o All hotel features/services, hours of operation.
o All room types, numbers, layout, decor, appointments and location.
o All room rates, special packages and promotions.
o Daily house count and expected arrivals/departures.
o Room availability status for any given day.
o Scheduled daily group activities.
o Yield management strategies that are in place.
o Hotel and departmental policies and procedures.
Process all reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through corporate reservations center or travel agencies.
Sell the best rated room to meet the guest's needs; maximize rate for all reservations.
Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller.
Set up proper billing accounts (i.e., room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits according to Accounting policies and with proper authorizations.
Verify all reservation information with caller to ensure accuracy.
Set up group room blocks in the system. Book group reservations and input rooming lists against the room block.
Monitor group cut-off dates and review with Sales or group contact. Return all unused rooms to general room inventory after group's cut-off date.
Review group resumes and convey all pertinent information in the system to appropriate personnel 48 hours prior to group's arrival.
Assist in Front Office areas as assigned
Responsibilities: Provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, deadlines and information; process all payments according to established hotel requirements. Coordinate all aspects of group room block entry into the reservations system. Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications:
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Job Type: Full-time
Pay: $17 per hour
Work Location: In person,
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
Auto-ApplyService Writer
Customer service associate job in Buffalo, NY
Job Description
Join the Hunter Truck Family - Now Hiring a Service Writer! ???? Position Type: Full-Time, Non-Exempt
Drive Your Career Forward with Hunter Truck
Looking for a career with a company that values integrity, teamwork, and great service? Since 1938, Hunter Truck has been a trusted, family-owned Peterbilt dealer providing top-tier trucking solutions across Pennsylvania, West Virginia, New Jersey, and New York. Now, we're growing-and want YOU on our team!
We're searching for a detail-oriented and customer-focused Service Writer to join our Buffalo branch. If you're passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!
At a Glance
???? Schedule: Monday through Friday, 9:00am - 5:30pm
???? Address: 2370 Walden Ave, Buffalo, NY 14225
???? Pay: $22.00 - $34.00/hour - based on experience
What You'll Do
As a Service Writer, you'll be the first point of contact for service customers, ensuring repair orders are handled accurately and efficiently. You will:
Greet service customers, sell needed work, and prepare repair orders and estimates
Answer service department calls and assist customers with inquiries
Review customer concerns and advise on repair timelines or delays
Obtain authorization for work beyond the original scope before proceeding
Open and close repair orders, providing clear instructions to technicians
Review completed repairs and explain work performed to customers
Maintain strong customer relationships and resolve service complaints fairly
Administer warranty claims and policy adjustments while balancing dealership, OEM, and customer needs
Document repairs with legible descriptions and ensure warranty requirements are met
Enter warranty orders and process warranty parts returns per company policies
Maintain open repair order balances within company standards
What We're Looking For
High School Diploma or GED
1-3 months related experience or training, or equivalent combination of education and experience
Strong communication, organizational, and customer service skills
Licenses & Certifications:
Valid Driver's License (must meet company insurability standards)
Physical Requirements
Regular walking and standing
Occasional lifting and moving of up to 50 lbs
Occasional work at heights
Why Join Hunter Truck?
✅ Competitive Pay + Incentives
✅ Medical, Dental, Vision, Life & Disability Insurance
✅ 401(k) with Company Match
✅ Paid Training & Career Growth Opportunities
✅ Stable, Family-Owned Company Since 1938
✅ Team-Oriented Culture
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
Know Your Customer
Customer service associate job in Buffalo, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
New Account Representative with Anti money laundering experience
(AML) and prior work experience in financial sector. At least 3 years
experience opening new accounts.
New Account Representative requires:
Know your customer (KYC)
Read/Write Spanish
Knowledge of Excel, Word and Access
New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...)
Account documentation review experience-(Tax forms W-8,W-9 Corporate
Resolutions, Articles of Incorporation, Articles of Association,
By-Laws, Financial Statements, Certificate of Incorporation or
Commercial Registry
AML documentation
New Account Representative duties:
Conduct Due diligence and Know Your Customer (KYC) research for
clients, as part of the business-wide Anti-Money Laundering (AML)
Compliance remediation process.
• Analysis of accounts and client information according to prescribed internal control policies and procedures
.• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes.
• Execute and review negative media alerts from client screening and escalate where necessary
.• Package client due diligence research and documentation for review by Relationship Managers.
• Meet production target volumes and dates as advised
Additional Information
$25/HR
6 months
GreenDrop Customer Service Attendant - Floater
Customer service associate job in Amherst, NY
Share: share to e-mail Job Title: GreenDrop Attendant- Floater Pay: $16.40 to $20.50 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.
By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
* We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision.
* Company-paid life insurance for extra protection and peace of mind.
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
What you'll be working on:
* The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
* The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following:
* Always greet donors in a friendly manner, in full GreenDrop uniform.
* Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
* Assist donors with their donations and help to unload their vehicles.
* Wear a tablet holder while recording donor information on the company iPad.
* Assist truck driver during donation pick-ups.
* Organize donations in the stock room.
* Maintain the cleanliness of the site, both inside and outside.
* Fill out supply orders to keep the site stocked with the necessary tools for job completion.
* Other duties assigned by the manager.
* Must be able to be on-site during working hours.
* Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
* Ability to work independently without continuous supervision.
* Have an outstanding ability to interact with people.
* Strong desire to provide magnificent service.
* Able and willing to lift up to 50lbs continuously throughout the day.
* Ability to work in outside conditions within the different seasons.
* Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
* Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
* Must be at least 18 years of age.
FLSA: Hourly
Travel: As necessary between locations
Work Type/Location:
3065 Niagara Falls Blvd., Amherst, NY 14228
3201 Southwestern Blvd., Orchard Park, NY 14127
Savers/GreenDrop is an E-Verify employer
Share: share to e-mail
GreenDrop Customer Service Attendant - Floater
Customer service associate job in Orchard Park, NY
**Job Title: GreenDrop Attendant- Floater** **Pay: $16.40 to $20.50** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
_[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_
**What you can expect:**
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
+ We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
**Benefits offerings including:**
+ Bundled health plans such as medical, Rx, dental and vision.
+ Company-paid life insurance for extra protection and peace of mind.
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
**What you'll be working on:**
+ The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
+ The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
**Essential Job Functions:**
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
**This includes but is not limited to the following:**
+ Always greet donors in a friendly manner, in full GreenDrop uniform.
+ Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
+ Assist donors with their donations and help to unload their vehicles.
+ Wear a tablet holder while recording donor information on the company iPad.
+ Assist truck driver during donation pick-ups.
+ Organize donations in the stock room.
+ Maintain the cleanliness of the site, both inside and outside.
+ Fill out supply orders to keep the site stocked with the necessary tools for job completion.
+ Other duties assigned by the manager.
+ Must be able to be on-site during working hours.
+ Must be able to perform essential job functions with or without reasonable accommodations.
**What you have:**
+ Ability to work independently without continuous supervision.
+ Have an outstanding ability to interact with people.
+ Strong desire to provide magnificent service.
+ Able and willing to lift up to 50lbs continuously throughout the day.
+ Ability to work in outside conditions within the different seasons.
+ Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
+ Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
**Minimum Age Requirements:**
+ Must be at least 18 years of age.
**FLSA: Hourly**
**Travel: As necessary between locations**
**Work Type/Location:**
**3065 Niagara Falls Blvd., Amherst, NY 14228**
**3201 Southwestern Blvd., Orchard Park, NY 14127**
Savers/GreenDrop is an E-Verify employer