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MCI Careers 3.7
Customer service representative job in Savannah, GA
LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and some of the world's most recognizable brands. In this role, you'll identify customer needs, research and resolve issues, and recommend new products and services to enhance the customer experience.
If you're a patient, empathetic communicator who enjoys helping others and solving problems, this could be the perfect opportunity for you!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customerservice, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound calls in a courteous, timely, and professional manner
Resolve customer concerns with a focus on first-call resolution
Research internal systems to locate missing information and collaborate with other departments as needed
Accurately document customer interactions and claims
Use training and knowledge base tools to answer questions while following scripts, policies, and procedures
Maintain confidentiality and handle sensitive information with care
Escalate complex issues to the appropriate team or supervisor
Stay current with program updates by attending training sessions and reviewing new materials
Meet all attendance and scheduling requirements
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent written and verbal communication skills
Ability to type at least 20 words per minute
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and follow-up skills
Conflict resolution and negotiation abilities
Customer-focused: empathetic, patient, and responsive
Able to multitask, stay organized, and self-manage
Comfortable in a fast-paced, dynamic environment
Excellent interpersonal skills and a collaborative mindset
Preferred (Not Required)
1+ year of experience in customerservice, technical support, inside sales, back-office, chat, or administrative roles
Experience in a contact center or government-related work
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$24k-31k yearly est. Auto-Apply 1d ago
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Call Center Representative
MCI Careers 3.7
Customer service representative job in Savannah, GA
LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customerservice and sales initiatives for a diverse portfolio of well-known clients. In this role, you'll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services.
This is an exciting opportunity to work on high-profile projects with some of the world's most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we'd love to hear from you!
Start your career with a growing team that values your potential. With our industry-leading training, you'll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customerservice, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound calls professionally and efficiently.
Resolve customer issues on the first call through effective problem-solving.
Research and retrieve information across systems to support customer needs.
Accurately document interactions and process claims.
Guide customers through options to find the best solutions.
Follow scripts, policies, and procedures while using available resources.
Protect customer privacy and handle sensitive information appropriately.
Escalate complex issues to the appropriate team members.
Stay current with training, updates, and program knowledge.
Maintain consistent attendance and adhere to scheduling requirements.
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide comprehensive training, so if you're positive, driven, and eager to learn, you're encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes.
Qualifications
Must be 18 years or older
High school diploma or equivalent
Strong communication and organizational skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Reliable and punctual
Skilled in troubleshooting and follow-up
Able to multitask and self-manage effectively
Excellent interpersonal skills
Preferred (Not Required)
1+ year of experience in customerservice, tech support, sales, or administrative roles
Experience in state or federal work environments
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$22k-29k yearly est. Auto-Apply 1d ago
Utility Service & Fumigation Specialist
Ecolab 4.7
Customer service representative job in Savannah, GA
We are looking for motivated, driven individuals to join our team!
Start your career as a Pest Control Technician in our groundbreaking dual function pest control and fumigation position, supporting all aspects for pest elimination. In our 7-week comprehensive PAID TRAINING program designed to provide the tools and resources for you to be one of the best in your field in both pest elimination and commercial fumigation. We also provide assistance to obtain all necessary licenses - no prior experience required!
Whether supporting commercial businesses in safeguarding their customer and providing solution for everyday pest management or whether you are supporting the import or export of produce, pallets, or logs we have licensed experts across the U.S. The work supports the Ecolab Mission to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
In addition to joining a Fortune 500 organization, you will be eligible for our comprehensive benefits package Day 1! This includes access to a suite of offerings including but not limited to: health insurance, 401k with company match, pension, paid parental leave, select discounted childcare resources, education assistance, and more.
What's in it For You:
The ability to make an impact and shape your career with a growing company that is passionate about protecting the world's vital resources
Abundant advancement opportunities within the Pest Division and across broader Ecolab
Work collaboratively in an active environment with a team of fumigation experts
Receive a company service vehicle for business use
Access to best-in-class resources, tools, and technology
What You Will Do:
You will be responsible for working with a variety of customers in the hospitality and other commercial businesses to identify and solve pest problems
Keep abreast of Ecolab's product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions
Use handheld computerized equipment to manage service and document structural, sanitation and pest issues, and gas monitoring equipment to conduct readings during fumigations
Assist with the complete fumigation process, including but not limited to sealing, tarping, introduction of fumigant, conducting fume readings, and aerating/de-gassing facilities
Read, understand, follow labels, and MSDS forms for hazardous chemicals used during services provided
Inspect, maintain, and utilize Personal Protection Equipment (PPE) properly
Follow proper safety protocols including OSHA mandated and customer specified guidelines
Use equipment involved in fumigation management services, including electronic devices for recording and reporting data
Position Details:
As an Industry leader, it is no surprise Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field. During your training program, you will be required to travel to Ecolab Corporate Headquarters in Saint Paul, Minnesota for 1 of the 7 weeks. The remaining weeks will be in-field training. Ecolab will arrange and pay for your travel and certain travel-related expenses.
This position requires successful completion of the 7-week in-field and classroom training program to maintain employment. 2 of the weeks will be focusing on fumigation and the other 5 on pest elimination.
This is a field-based position and may require travel to the following cities and surrounding areas:
Savannah/Brunswick, GA
Combination route - some of the work is day work & some is overnight graveyard work (9/10pm to 5/6am)
Minimum Qualifications:
High School diploma or equivalent
Two years of work or military experience
Position requires a current and valid Driver's License
Due to the nature and hours of work, must be 18 years of age or older
Willingness to be on-call during off work hours and weekends as necessary
Position requires the ability to work overnight shifts as needed
Anticipate 50% or more overnight travel for business during peak season
Position requires understanding and interpreting English labels and Safety Data Sheets (SDS) for hazardous chemicals
Position requires the ability to obtain a TWIC card to access secure facilities
Position requires the ability to obtain a CDL with Hazmat endorsement
Position requires the ability to obtain required pest certification, fumigation licensing, and/or business licensing pursuant to state/local law
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Immigration sponsorship not available for this role
Physical Demands:
Position requires wearing and using a respirator or Self-Contained Breathing Apparatus
Position requires lifting/pushing/pulling/carrying up to 70 pounds chest high
Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, freezing and hot conditions, extreme heights of up to 150 feet, and use of ladders, scissor lifts, or arial boom lifts
Essential duties of the position include lifting, stooping, kneeling, crouching, bending, reaching, climbing, using hands and fingers, balancing, walking, standing, talking and hearing
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Preferred Qualifications:
Previous customerservice experience
Previous pest elimination industry or route experience
Experience working with reading product labels, computing and mixing accurate concentrations of chemicals, following all label requirements
Annual or Hourly Compensation Range
The pay range for this position is $47,400-$71,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$47.4k-71k yearly Auto-Apply 38d ago
Relationship Specialist
Vystar Credit Union 4.5
Customer service representative job in Savannah, GA
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT
The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES
Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.
Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.
Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.
Handle personal and business account transactions, open accounts, and process various types of loan applications.
Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.
Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.
Support and participate in all Credit Union initiatives and campaigns.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Work with relative independence to accomplish tasks.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns.
Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.
Actively lead by example through community service supporting the VyStar brand.
Utilize excellent verbal and written communication skills.
Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales.
Address and overcome objections effectively while educating members about the wide array of offerings available.
Perform other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
JOB QUALIFICATIONS
EDUCATION
High school diploma/GED is required
Associate's degree is preferred
EXPERIENCE
Previous experience in a sales and/or customerservice position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.
KNOWLEDGE, SKILLS & ABILITIES
Ability to process accurate transactions and requests.
Must possess and utilize excellent listening skills, verbal, and written communications skills.
Proficient in the use of the Internet and Microsoft Office.
Must have an outgoing personality and a strong desire to help people.
Must be professional in appearance and attitude.
Must be able to handle many tasks in a fast-paced environment.
Must possess strong critical thinking and decision-making abilities.
Strong communication skills and a genuine passion for sales are essential for success in this role.
May stand throughout entire shift in order to assist members or other staff.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
$48k-53k yearly est. Auto-Apply 30d ago
Customer Service Specialist
Mindlance 4.6
Customer service representative job in Savannah, GA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customerservice issues. Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Additional Information
Thanks & Regards'
___________________________________________________________________________
Nitisha Prasad | Team Recruitment | Mindlance, Inc. | W: ************
All your information will be kept confidential according to EEO guidelines.
$26k-33k yearly est. 60d+ ago
Customer Relations Specialist / Retail Administrator (Tremendous opportunity in Hilton Head, SC; com
Blossman Gas of North Carolina Inc. 4.3
Customer service representative job in Ridgeland, SC
Job Description
Are you looking for a growing, but stable company in which to build a career in the Hilton Head, SC area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Hilton Head / Ridgeland, SC area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with limited overtime
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$32k-40k yearly est. 24d ago
Customer Success Representative
Porter Logistics
Customer service representative job in Pooler, GA
Who We Are Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we've grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities.
We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work.
As we continue to expand-including our newest operations in Savannah-we're focused on building scalable processes and long-term careers. At Porter, you'll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are at the core of how we operate.
The Role
As a Customer Success Representative (CSR), you will serve as a key liaison between our clients and the warehouse team, ensuring accurate order execution, clear communication, and high client satisfaction. In addition to core customer success responsibilities, this role will also support shipping clerk functions, making it a critical bridge between client communication and outbound warehouse operations.
You will be responsible for coordinating daily warehouse activity for assigned clients, including entering orders into our Warehouse Management System (WMS), generating pick lists and shipping documentation, closing completed orders, and billing shipments. This role requires strong attention to detail, the ability to manage multiple priorities, and comfort working closely with both clients and warehouse operations.
Day-to-Day Responsibilities
Customer Success & Order Coordination
Serve as the primary point of contact for assigned clients
Process daily client orders and accurately input order data into the WMS
Communicate order details, changes, and priorities to the warehouse team
Identify and help resolve order, inventory, and fulfillment issues
Generate pick lists, order packets, and outbound shipping documentation
Close out completed orders in the WMS and bill shipments to the appropriate clients
Greet drivers upon arrival, verify shipping paperwork for accuracy, and liase with the warehouse to direct drivers to appropriate load/unload locations
Skills Needed to Be Successful
Strong verbal and written communication skills
Ability to multitask and prioritize in a fast-paced, operations-driven environment
Exceptional attention to detail and organizational skills
Previous experience in a customerservice or operations support role
Experience working in a WMS system is highly preferred
Prior experience in logistics, warehousing, or supply chain is strongly preferred
Proficiency with Microsoft Office (Excel, Outlook, Word)
Team-oriented mindset with a strong sense of ownership and accountability
$28k-45k yearly est. Auto-Apply 16d ago
Customer Service Representative
Palmetto State Bank 3.8
Customer service representative job in Hampton, SC
Job Description
The CSR role is to provide exceptional service to our clients and potential clients. They should be knowledgeable to banking products and services, handle inquiries and resolve issues while protecting the Bank's image.
Essential Job Functions:
Assist clients with account related requests: account opening, funds transfers, stop payments, wire requests, issuing cards, safety deposit boxes, ordering checks and online banking.
Research and resolve customer problems and act as a liason between other departments when necessary.
Follow all Bank and Regulatory Compliance.
Other duties as requested.
Education, Experience and Certifications :
High School Diploma
Abilities, Skills and Work Conditions:
Written and oral communication skills, task management, and organizational skill are a must.
Teamwork skills.
Working knowledge of Bank policies and regulations.
Powered by ExactHire:186864
$24k-29k yearly est. 27d ago
24 Hour/ Live-In Care Professional Needed
Dawson & Dawson Home Care LLC
Customer service representative job in Beaufort, SC
24 Hour/ Live-In Care Professional Needed for Male Client
Join our team as a compassionate Care Professional providing non-medical assistance to clients. As a Dawson and Dawson Care Professional, you will play a crucial role in enhancing the quality of life for our client by assisting with various daily tasks and offering companionship. We are currently seeking to grow our current staff of care professionals for a 24 hour case located in Callawassie, South Carolina.
Qualifications:
Previous experience in care giving is required
CNA preferred but NOT REQUIRED
Individual must be 100% Reliable and punctual.
Strong communication and interpersonal skills is also a must.
Ability to handle emergency situations calmly and efficiently.
Compassionate and dedicated to providing excellent care to clients.
Responsibilities:
Provide personalized care and support to client, including grooming, dressing, bathing, meal preparation, and assistance with activities of daily living (ADLs).
Assist with errands and light household tasks to ensure a comfortable living environment.
Offer specialized care for individuals with conditions such as dementia, Alzheimer's, Parkinson's disease, and physical disabilities.
Administer medication reminders according to prescribed schedules.
Maintain accurate records of services provided, including care notes, ADL's, incident documentation, etc.
Promptly report any client concerns or changes in their condition to the supervisor.
Respond swiftly and effectively in case of emergency situations.
Attend monthly staff meetings to stay updated on company policies and procedures.
Complete required in-service training and ongoing education modules to meet state-mandated guidelines.
Join our team and make a meaningful difference in the lives of those we serve. Apply today to become a valued member of our home care family.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Store #53
Parker's Kitchen 4.2
Customer service representative job in Hilton Head Island, SC
As a CustomerServiceRepresentative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
CustomerService:
Deliver exceptional customerservice by addressing customer needs and resolving issues promptly and professionally.
Speak honestly and act with integrity, upholding company values at all times.
Cash Handling & Transactions:
Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Operational Duties:
Ensure compliance with company policies, procedures, and safety regulations across all store activities.
Attention to detail while multitasking.
Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
Assist the store leader with additional tasks as needed.
REQUIREMENTS:
Must be 18 years of age or older to work in store operations.
Must be 16 years of age to work in kitchen operations
Must have reliable transportation.
Flexible availability is required, including nights, weekends, and holidays.
PHYSICAL REQUIRMENTS:
Ability to stand for extended periods, ranging from 8 to 10 hours.
Ability to push or pull up to 50 pounds.
Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
$26k-31k yearly est. 60d+ ago
Customer Sales Rep
Palmetto State Armory l
Customer service representative job in Savannah, GA
JOB PURPOSE
Assist customers in initiating their purchases. Provide the highest level of customerservice to maintain a positive buying experience.
DUTIES AND RESPONSIBILITIES
Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel.
Provide outstanding customerservice.
Greet customers in a timely matter as they approach your work area.
Resolve customer issues to the best of your ability.
Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
Efficiently close sales to meet overall store sales goals.
Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
A commitment to following directions is required.
All other duties as assigned.
QUALIFICATIONS
High school diploma or GED
Previous sales or customerservice experience.
High attention to detail.
Working knowledge of 4473 paperwork and the FBI NICS system preferred.
Strong problem-solving skills, and able to deal with high customer volume.
Cash handling and previous cash register experience is a plus.
Strong interpersonal skills, including effective communication both orally and written.
Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
Positive attitude, goal driven, customerservice oriented, and focused on overall strategic picture of the organization.
WORKING CONDITIONS
This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.
PHYSICAL REQUIREMENTS
Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old.
DIRECT REPORTS
Not Applicable.
Must be at least 18 years old.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Export Control Compliance Notice
This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
$27k-39k yearly est. Auto-Apply 2d ago
Credit Union Call Center Representative
Georgia Heritage Federal Credit Union
Customer service representative job in Savannah, GA
The Call Center Representative provide assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Requirements
Duties and Responsibilities
1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.2. Research and solve more complex member questions, problems, and complaints concerning credit union acc ounts.3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.5. Log and prepare daily mail for branch processing.6. Cross-sell credit union products and services when appropriate.7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis. 11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.12. Remain current and knowledgeable on the various products and services offered by the Credit Union.13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.14. Assist the credit union with outbound calling and other marketing initiatives as requested.15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.18. Treat all credit union members and employees with a positive and cooperative attitude.19. May cross-train or assist in cross-training other call center representatives20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added. 21. Performs other duties as assigned.
Requirements
Qualifications
High school diploma or equivalent
One or more years of experience as a Teller or previous Member Service experience is preferred.
Skills
Effective at sales
Self-motivated
Detail oriented and performance accuracy
Strong ability to multi task
Possess strong computer skills
Personable and professional
Salary Description $16.00 per hour
$16 hourly 60d+ ago
Bilingual Spanish Call Center Representative
Onemci
Customer service representative job in Garden City, GA
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you fluent in Spanish and English and passionate about helping others? We're looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. If you thrive in a fast-paced environment and enjoy solving problems, we'd love to hear from you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES Key Responsibilities:
Manage inbound and outbound calls in both Spanish and English.
Provide clear and accurate communication across both languages.
Assist customers with billing inquiries, account updates, and general support.
Document customer interactions with precision and attention to detail.
Escalate complex issues to the appropriate teams when necessary.
Adhere to company policies and procedures during all customer interactions.
Achieve daily and monthly performance targets.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications:
Must be 18 years or older.
High school diploma or GED.
Bilingual fluency in English and Spanish (spoken and written).
Strong listening and interpersonal communication skills.
Ability to work flexible shifts, including weekends and holidays.
Excellent attention to detail and organizational abilities.
Preferred:
Previous experience in a bilingual customerservice or call center role.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
$23k-30k yearly est. Auto-Apply 60d+ ago
Client Relationship Specialist
Cobblestone 13
Customer service representative job in Savannah, GA
Job Type: Full-Time, In-Person
About Us: We are a dynamic team dedicated to delivering exceptional products and services to our customers. We're looking for enthusiastic individuals to join us as Client Relationship Specialist at various wholesale retailer locations in the Savannah area.
Key Responsibilities:
Presenting company goods to potential clients within a retail environment
Provide outstanding customerservice and address any inquiries.
Collaborate with team members to achieve sales goals.
Participate in on-the-job training to develop your skills.
Maintain a positive and professional presence in retail locations.
What We Offer:
On-the-Job Training: No prior experience required! We provide comprehensive training to help you succeed.
Flexible Working Schedule: We understand the importance of work-life balance and offer flexible hours.
Guaranteed Hourly Pay: Enjoy stable income with a guaranteed hourly rate.
Commission and Bonuses: Earn additional income based on your sales performance.
Employee Discounts: Take advantage of discounts on our products.
Travel Opportunities: Gain valuable experience and explore different locations as part of your role.
Mentorship: Work alongside experienced professionals who will guide you and help you grow.
Growth Opportunities: We believe in promoting from within and supporting your career advancement.
Qualifications:
High school diploma or equivalent.
No prior sales experience required, but experience in sales, customerservice, or management is a plus.
Strong communication skills and a passion for helping customers.
Ability to work well in a team and independently.
A positive attitude and willingness to learn.
How to Apply: If you're ready to embark on an exciting career in sales and join a supportive team, we'd love to hear from you! Please send your resume to us today.
APPLY NOW to be a part of a vibrant team that values growth, mentorship, and flexibility!
Equal Opportunity Statement: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$35k-61k yearly est. 60d+ ago
Diesel Service Writer
Savannah Logistics Group
Customer service representative job in Savannah, GA
Job Description
Savannah Logistics Group has an immediate need for a Diesel Service Writer. We have one of the best benefits packages in the industry to include 100% company paid health insurance, paid time off, 401k with company match, dental, vision, life and many other benefits. This is not just a job, it's a career with a growing family, faith-based owned and operated business. Come join our family! Our environment is team-oriented, fast-paced, and safety-focused.
Diesel Service Writer Job Responsibilities:
The Diesel Service Writer initiates services and repairs by ascertaining performance problems and services requested.
Supervisory Responsibilities:
Not applicable
Duties/Responsibilities:
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by costing materials, supplies, and labor.
Calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures and enters RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities and reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Required Skills/Abilities:
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software.
Equipment Maintenance
Problem solving
Reporting research results
Quality focus
Productivity
Estimating
Product knowledge
Customerservice
Safety management
Education and Experience:
A high school diploma or equivalent is required.
Minimum 2-5 years parts, with truck experience a plus.
Experience or certification with specific manufacturer is a plus
Computer and point-of-sale proficiency
Previous customerservice experience
Valid driver's license with an acceptable driving record
Physical Requirements:
Employee is required to sit approximately 50%, stand 25%, and walk 25% of work time.
Must be able to lift up to 100 pounds at times.
Able to travel as needed.
All offers contingent upon background check and drug screen.
$33k-52k yearly est. 5d ago
Entry Level Marketing Rep
Blueprint Management Group 4.1
Customer service representative job in Pooler, GA
At Blueprint Management Inc., we have developed many successful marketing campaigns that can reach your ideal customers. Blueprint Management Inc. works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.
Job Description
We are currently offering sales and marketing positions that include comprehensive training.
No prior sales experience is necessary, and we will train individuals to learn a variety of skills from sales and human resources to management and leadership. As a fast-paced company in the direct sales and marketing industry, successful candidates will have opportunities to advance within the organization.
We continue to set the standard for excellence in client acquisition and customer retention by marketing to our customers directly. By providing direct sales and marketing services to Fortune 100 companies nationwide, we increase the market shares of our clients through a proven direct sales approach. This job involves face-to-face sales of services to new business prospects.
Responsibilities in Entry Level include:
Assisting in the daily growth and development of our company
Assisting with efforts of new business acquisition
Expertly managing the needs of existing customers
Developing strong leadership and interpersonal skills
Face to face sales of products or services
Qualifications
To apply for this position, you must clearly demonstrate the following:
Great interpersonal skills and social competency
Professional demeanor, organized and reliable
Effective and skillful communication skills
Ambition, a strong work ethic, and a student mentality
Result driven attitude
Hunger for success
Ability to excel in a high-energy, fast-paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-47k yearly est. 12h ago
Client Relations Strategist
Talent Find Professional
Customer service representative job in Savannah, GA
Job DescriptionA Message for the Person Who Knows They're Made for More
Maybe you've hit a ceiling. Maybe you've been carrying the weight for your team or company without being recognized for it. Or maybe you've been waiting for someone to finally hand you a real shot - a path you can follow, a skill set you can master, and a system that rewards work ethic instead of seniority.
If that hits home, then Talent Find Professional was built for people exactly like you.
We're a family-driven organization built on a simple belief:
People grow when they're given a clear plan, strong mentorship, and an environment where their effort matters.
We help individuals protect what's most important to them while creating careers with flexibility, purpose, and long-term potential.
No cold calls.
No door-knocking.
No corporate grind.
You'll meet with individuals who have already raised their hand asking for guidance - and you'll be supported every step of the way by mentorship, technology, and a system that actually works.
Responsibilities
Learn and apply our proven systems to deliver a smooth, clear, professional experience for every client you serve
Contact individuals who have requested information and meet with them through scheduled phone or virtual appointments
Guide people through simple, structured conversations to help them understand their options
Maintain ongoing communication with clients and internal support teams
Follow compliance standards and professional expectations
Participate in weekly skill-building calls, leadership development sessions, and team meetings
Build long-term relationships using company-provided and self-generated outreach
Stay on track with performance benchmarks tied to growth and advancement
Qualifications
Background in customerservice, service-based sales, consulting, or leadership (3+ years preferred but not required)
Coachable, self-driven, and serious about personal development
Comfortable with virtual communication tools, CRM platforms, and technology
Clear and confident communicator - on phone and video
Strong empathy, integrity, and client-first mindset
Organized, disciplined, and dependable with follow-through
Requirements
Ability to follow a flexible schedule based on client availability
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Obtain required state credentials (we'll walk you through the process step-by-step if you don't already have them)
Benefits & Culture
Full mentorship, ongoing training, and leadership development
Performance-based compensation with no cap
Monthly and annual recognition opportunities
Incentive travel experiences for top performers
Discounts available for personal health and protection options
Supportive, family-focused culture built around growth and empowerment
Flexible scheduling that allows you to build a career without sacrificing your life
Why Join Talent Find Professional?
Because here, you're not just taking another job -
you're stepping into a path that can transform your future.
We believe leadership is earned through service, success is multiplied through mentorship, and legacy is built through the people you help along the way.
If you're coachable, driven, and ready to create a career with meaning, we'd love to connect with you.
$30k-48k yearly est. 30d ago
Service Writer
TICO
Customer service representative job in Garden City, GA
Service Writer TICO is an equipment logistics solutions company that has been in business since 1946. While based out of Savannah, TICO has locations throughout the coastal and interior United States. We are looking for a Service Writer / Warranty Coordinator for our Garden City location. Our ideal candidate is one who is dependable, values teamwork, has attention to detail, and the ability to create solutions. The ideal candidate will have prior experience in the automotive/trucking industry. SUMMARY The duties and responsibilities of a Service Writer include assisting the Shop Manager with clerical duties, opening and closing repair orders while ensuring the technician's data is complete and accurate, identifying and processing warranty claims, creating and processing POs, and updating reports. The Service Writer will be required to frequently communicate with mechanics and parts personnel, vendors, and other coworkers. ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist Shop Manager with data input, reporting, filing, and general office functions.
Open, review and close repair orders.
Open, process, and close purchase orders.
Scrutinize vendor invoices and process accordingly.
Collect data from repair orders and enter in spreadsheets.
Run reports as required or needed.
Interact with vendors, mechanics, and other employees.
Organize, catalog, and manage failed warrantable parts for possible return to vendor.
Accurately estimate the time needed to complete projects.
Comply with Company/agency policy/procedures and maintain a clean and safe work environment.
Wear required personal protective equipment during the performance of job duties when needed.
Work schedule is subject to change depending on business demand.
Performs other duties as assigned.
QUALIFICATIONS:
Strong attention to detail with paperwork and all processing.
Computer literate.
Creative problem solver.
Must be able to manage time, cost, and effort to ensure efficiency.
Must have excellent verbal and communications skills.
Must have a strong ability to multi-task.
Must be detail oriented, well-organized, and maintain a tidy work environment.
Must provide excellent customerservice.
EDUCATION AND EXPERIENCE:
A high school diploma or equivalent is required.
Previous service writer and/or warranty experience a plus.
Familiarity with VMRS codes a plus.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
May be required to lift packages of up to 35 pounds.
We offer a comprehensive benefits package to our employees and their families which include health, dental, vision, disability, and life insurance, 401K, vacation, and paid holidays. TICO is a Drug-Free Workplace. To learn more about TICO, visit our website at ********************* Join us today!
$33k-52k yearly est. 60d+ ago
Porter/Service Writer
Butler Automotive Group 4.1
Customer service representative job in Beaufort, SC
Butler Chrysler Jeep Dodge
Job Title: Porter/Service Writer
Department: Sales or Service
Reports To: General Sales Manager or Service Manager
FLSA Status: Full Time
Moves and cleans vehicles, keeps the vehicles in sound working condition, and helps general manager as requested.
Schedules service appointments, obtaining customer and vehicle data prior to arrival when possible.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Advises customer on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts.
Priority is taking care of clean-up of customer deliveries.
Every day at 8:00 walk the lot and make sure there are no holes. Fill all holes and straighten inventory. Clean up all trash on the lot.
Be proactive about making any necessary changes in the lot to better suit our customers.
Ensure all used vehicles have Butler Sticker Drive Out Tag and "As Is' sticker on the window.
Remove all previous dealer markings.
Every night before leaving work area needs to be cleaned an organized before they leave. No keys left in clean up area. All keys secured the key track.
*Not allowed to wash personal vehicles without express written permission from manager.
Every Wednesday all cars on lot are cleaned with the portable pressure wash.
Every day walk through showroom and wipe down any showroom vehicles that need cleaning.
Make sure that all new cars have floor mats from parts department with addendum sticker.
Every morning empty outside trash cans.
Maintains new- and used-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.
Places buyer guides and stock tags in vehicles.
Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Cleans driveway and sidewalks, removing debris as necessary.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Performs other duties as assigned.
Requirements
Must have clean MVR and pass pre-employment drug screen and criminal background search.
$29k-45k yearly est. 60d+ ago
Guest Service Representative - Pooler Location
Savannah 4.1
Customer service representative job in Savannah, GA
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
At Nothing Bundt Cakes, we refer to our guest servicesrepresentatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$22k-26k yearly est. Auto-Apply 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Bluffton, SC?
The average customer service representative in Bluffton, SC earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Bluffton, SC
$28,000
What are the biggest employers of Customer Service Representatives in Bluffton, SC?
The biggest employers of Customer Service Representatives in Bluffton, SC are: