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Part-time Client Service Associate (Teller - 20 hours) - *Afternoon Shift* -South Shore / League Ci
Banktalent HQ
Customer service representative job in League City, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our South Shore Banking Center in League City, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.
This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to hear from you!
Key Responsibilities:
Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record.
Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships.
Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals.
Proactively identify opportunities to cross-sell bank products aligned with clients' needs and maximize value.
Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures.
Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources.
Comply with the bank's security protocols while safeguarding the confidentiality of records and client information.
Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals.
Perform additional responsibilities as assigned to support branch/banking center operations and client service.
Required Qualifications:
High school diploma or equivalent required.
Minimum of 6 months of experience in customerservice, banking, cash handling, balancing, sales, or a related field.
Prior experience in a customerservice or cash handling role is strongly preferred.
Strong customerservice skills with the ability to communicate clearly and effectively.
Basic math skills and proficiency in computer systems and cash-handling equipment.
Demonstrated attention to detail and accuracy in processing financial transactions.
Knowledge of banking products and services is a plus.
Skilled in cross-selling bank products and services tailored to meet individual client needs.
Proven experience in achieving or surpassing sales goals and referral targets.
Consistent, reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism.
Work Schedule:
Monday-Friday, 1:00 PM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth.
Medical, Dental, and Vision Insurance - starting your first day!
Mental Health Support, including coaching and therapy sessions.
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Accounts.
401(k) Plan with Company Match and Profit Sharing.
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
Tuition Reimbursement for eligible employees.
Employee Ambassador preferred banking products.
Competitive compensation aligned with experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 1d ago
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Customer Experience Lead-Pearland Town Center
Victoria's Secret 4.1
Customer service representative job in Pearland, TX
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.75
Maximum Salary: $21.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.8-21.3 hourly 30d ago
Call Center Rep - In Office
Sellors Agencies
Customer service representative job in Webster, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
Customer Centre Representative
Zone It Solutions
Customer service representative job in Texas City, TX
Job Description
We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can.
Requirements
As part of the day-to-day operations, the associates will be expected to perform the following:
Manage customer accounts for their end-to-end service activation.
Informing customers about the process scheduling of appointments and service activation
Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer
Engage customers by utilizing effective questioning techniques to identify issues
Time management and the ability to prioritize workloads to meet targets
Meet all productivity and quality performance measures related to the role
To be successful you will have:
Proven experience working in a fast-paced call center or customerservice environments
Customer-centric and should be committed to improving customer experience.
Possess effective problem-solving skills and have the ability to deliver timely resolution.
Ability to work under pressure and handle difficult customers.
Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business.
Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role
Excellent listening skills, being able to listen effectively and understand customers' issues.
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at *******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
$31k-51k yearly est. Easy Apply 19d ago
Customer Success Representative
Masvida Health Care Solutions
Customer service representative job in Texas City, TX
JOB SUMMARY The CustomerServiceRepresentative (CSR) serves as the first point of contact for MasVida Healthcare Solutions' customers, including healthcare facility staff, patients, and internal teams. This role is responsible for managing inbound and outbound communications, resolving service requests, processing orders, and ensuring a timely and accurate response to all inquiries. The CSR plays a critical role in supporting patient care through responsive, courteous, and compliant service. JOB DUTIES & RESPONSIBILITIES · Answer incoming calls, emails, and messages from customers, accurately documenting all interactions · Process orders, pickups, and service requests in the system in accordance with company SOPs and service level expectations · Resolve basic service issues independently; escalate complex issues to the CustomerService Lead or Manager as needed · Coordinate with logistics, operations, and sales teams to ensure timely delivery and issue resolution · Verify account details, patient information, and product needs to ensure order accuracy and compliance · Maintain a working knowledge of company products, delivery timelines, and service policies · Assist in post-service follow-ups, satisfaction checks, or missing documentation outreach · Adhere to HIPAA and all applicable healthcare service regulations · Participate in department training and team meetings · Contribute to a positive, respectful, and service-focused team culture QUALIFICATIONS & KEY COMPETENCIES · 1-2 years of experience in a customerservice role; healthcare or logistics background a plus · Strong communication skills and professional phone etiquette · Ability to multitask, stay organized, and prioritize in a fast-paced environment · Proficient in basic computer applications and order entry systems · Detail-oriented with a focus on accuracy and service quality · Calm and empathetic when handling customer concerns or complaints · Team-oriented and willing to support others to meet departmental goals
MasVida Health Care Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
$31k-51k yearly est. 60d+ ago
Customer Service Agent
Remote Career 4.1
Customer service representative job in Texas City, TX
CustomerService Agent - Remote Data Entry Clerk
This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits:
Excellent weekly pay
Safe work environment
Multiple shifts are readily available from early morning to night and no experience is needed.
You will have sufficient opportunity for growth
Part-time readily available - select the days you want to work
A dedication to promote from within
Responsibilities:
Must be able to perform duties with or without sensible accommodation
Perform all other responsibilities as appointed
Assist in developing a positive, professional and safe workplace
Qualifications:
No experience, Willing to train
Ability to work within recognized turnaround times
Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks
Ability to translate and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
$25k-32k yearly est. 60d+ ago
Bilingual Call Center Representative I
Southwest Water Texas 4.1
Customer service representative job in Sugar Land, TX
This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes.
What We Offer
* Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
* Health and Wellness Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
* 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
* Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
* Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
* Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
What You'll Do
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position will be willing and able to perform the following duties and others as assigned:
* Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner.
* Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction.
* Estimate adjustments to consumption and escalate to the manager to provide credit adjustments.
* Make outbound calls to customers as necessary.
* Works within established guidelines and policies.
What You'll Bring
Education
* High School Diploma or GED
Work Experience
* 1 year of directly related experience in customer care.
* Must be biligual
Work Environment
Office Based Role
$32k-39k yearly est. 15d ago
Employee Engagement Specialist
Associated Credit Union of Texas 3.8
Customer service representative job in League City, TX
Why This Role Matters
At ACU of Texas, our culture
is
our brand. As a multi-year Top Workplace winner - most recently recognized again in 2025 - we believe exceptional employee experiences don't happen by accident. The Employee Engagement Specialist plays a key role in shaping how employees connect to our mission, our values, and each other through meaningful engagement, wellness initiatives, and authentic storytelling.
What You Bring
2+ years of experience in employee engagement, internal communications, marketing, or event planning (or equivalent experience).
Strong interpersonal, written, verbal, and visual communication skills.
Proven ability to self-produce projects from concept through final deliverable.
Proficiency in Adobe Premiere Pro (After Effects a plus).
A collaborative, creative mindset with a passion for storytelling and employee experience.
Why You'll Love Working Here
Be part of a Top Workplace-winning organization that truly values its people
Make a visible, meaningful impact on employee culture and engagement
Collaborate across HR, Marketing, and Business Development
Enjoy creative freedom paired with purpose-driven work
What You'll Do
Design, plan, and execute employee events, celebrations, and recognition activities that promote connection, wellness, and engagement.
Manage annual culture programs such as Employee Appreciation Week, Top Workplace celebrations, toy drives, and community-focused initiatives.
Lead wellness initiatives that promote work-life balance and overall well-being through campaigns, challenges, and educational activities.
Measure engagement and gather feedback through surveys or post-event follow-ups to continually enhance the employee experience.
Serve as a liaison between HR, Marketing, Business Development, and other departments to ensure alignment and collaboration across all initiatives.
Develop and oversee ACU's internal brand ambassador program to empower employees as advocates for our mission and member service standards.
Collaborate with Marketing and Business Development to align employee-facing initiatives with external brand messaging.
Capture and create engaging content (stories, videos, photos, and spotlights) to showcase employee culture, community involvement, and internal achievements.
Support brand consistency by following established guidelines for typography, color, tone, pacing, and overall visual and audio style.
Maintain a consistent and authentic brand voice across all employee communications and events.
Support recognition campaigns, employee milestones, and other initiatives that strengthen ACU's brand and culture.
Qualifications
Education/ Certifications/Licenses
Bachelor's degree in Marketing, Communications, Human Resources, or related field (or equivalent experience).
Experience
2+ years of experience in employee engagement, internal communications, marketing, or event planning preferred. Videography, cinematography, or video production experience preferred.
Interpersonal Skills
Demonstrates advanced interpersonal and creative communication skills with the ability to effectively engage employees at all levels of the organization. Excels in written, verbal, and visual communication, translating concepts into clear, compelling messages and content. Skilled in independently producing projects from concept through final deliverable, including planning, execution, and refinement. Brings strong collaboration skills, adaptability, and a solutions-oriented mindset, paired with a passion for storytelling and strengthening workplace culture.
Competencies
Productivity & Availability
Interpersonal Skills
Initiative & Innovation
Communication Skills
American with Disability Specifications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
$37k-46k yearly est. 10d ago
Call Center Representative
Cellular Sales 4.5
Customer service representative job in League City, TX
Cellular Sales
Call Center RepresentativeCustomerService | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customerservice principles and practices
Experience in a call center or customerservice environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
$26k-31k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Customer service representative job in Sugar Land, TX
Job DescriptionIf you have a passion for helping others and enjoy interacting with people all day, FYZICAL, the leading physical therapy company in the country, has a CustomerServiceRepresentative opening in Sugar Land, TX, that is a perfect fit for you! This is a front desk role working 8-4:30pm Monday through Friday. Medical clinic experience preferred. A positive attitude and a smile is mandatory!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as CustomerServiceRepresentative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's CustomerServiceRepresentative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our CustomerServiceRepresentative position in Sugar Land, TX!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our CustomerServiceRepresentative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our CustomerServiceRepresentative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$24k-32k yearly est. 3d ago
Restoration Company Call Center Sales Rep
Servpro of Sugar Land-8761
Customer service representative job in Sugar Land, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Servpro Team Hart is hiring a Restoration Call Center Sales Rep.
Location: Sugar Land, TX
Employment Type: Full-Time
About the Role
We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth.
Key Responsibilities
Answer inbound calls promptly and professionally.
Provide excellent customerservice with empathy, especially during emergency-related calls.
Gather detailed information about the customers restoration needs (water, fire, mold, etc.).
Qualify and convert leads into scheduled on-site assessments or service appointments.
Enter customer information and job details into our CRM/job management system.
Coordinate schedules with field technicians and ensure efficient job routing.
Follow up on open leads and maintain a strong pipeline of potential jobs.
Communicate with customers regarding appointment reminders, arrival times, and status updates.
Assist with basic administrative duties as needed.
Qualifications
Prior experience in customerservice, call intake, dispatching, or sales (restoration or home services preferred).
Strong communication and active listening skills.
Ability to remain calm and helpful during high-stress or emergency calls.
Comfortable with sales-style conversations and confident in converting leads.
Strong attention to detail and organizational skills.
Basic computer proficiency; experience with CRMs is a plus.
What We Offer
Pay listed is for hourly work only; commissions on sold leads is not in that figure!
Training and support in restoration industry services.
Opportunities for growth within the company.
A supportive team environment where your contributions matter.
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
$24k-32k yearly est. 30d ago
GUEST SERVICES REPRESENTATIVE
KOA 4.2
Customer service representative job in Galveston, TX
ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.
REPORTS TO
Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager
POSITION SUMMARY
The Guest ServiceRepresentative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
SPECIFIC DUTIES
Greet and welcome all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift check-list, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Fully comprehend and be able to operate all relevant aspects of the campground property management system.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
Be familiar with all in-house groups.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Notify management of any pertinent information related to daily shift activities.
Maintain high standards of professionalism, customerservice, quality and cleanliness.
Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Demonstrates positive attitude with guests, management, team members and vendors.
Consistent maintaining of arrivals, departures and campground census reports.
Attention to detail when handling reservations and/or registering guests.
Promotion of ancillary revenue streams.
Meet Quality Assurance standards.
JOB QUALIFICATIONS
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.
$24k-30k yearly est. 40d ago
Phone Sales Representative
Spark Recruiting
Customer service representative job in Stafford, TX
Customer Experience Specialist Type: Full-Time, Non-Exempt (40 hours per week) Reports to: Sales Manager
Needed Availability - M - F 8am - 8pm, Sat, Sun 8am - 5pm
Got 2+ years in customer-facing experience?
Join us to help people sleep better and earn great pay.
What Youll Do (Simple & Fun):
Talk to customers in-store and online about CPAP machines & masks.
Listen to their needs and recommend the right gear.
Explain products in easy-to-understand ways.
Help close sales and follow up with leads.
Hit daily goals and celebrate wins with the team.
What Success Looks Like:
Happy customers
Healthy sales conversions
Solving issues on the first call
What You Bring:
2+ years of customer-facing experience (retail, contact center, or healthcare a plus)
High School Diploma / GED
Friendly, positive attitude
Love helping people
Comfortable on phones & computers
Eager to learn and hit targets
Bonus (Not Required):
Experience with CRM tools (Shopify, Gorgias, Dialpad)
Interest in healthcare
Perks & Growth:
Full paid training (no prior CPAP knowledge needed)
Supportive team + coaching
Make a real difference in peoples health
Ready to bring your sales skills to a meaningful role?
Apply today we cant wait to meet you!
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$29k-48k yearly est. 60d+ ago
Captain - Customer Service
Daveandbusters
Customer service representative job in Friendswood, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.25 per hour
Salary Range:
7.25
-
11.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-11.3 hourly Auto-Apply 60d+ ago
Guest Services Representative
Bergamos Retreat
Customer service representative job in Friendswood, TX
Job Description
Guest Services
Reporting Relationship
Guest Services Manager
FLSA Status
Non-Exempt
The Guest Services is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa and Bistro services, products, booking all appointments, checking the guest into the computer system, and charging for services performed. Additionally, assists with transitional cleaning of the locker room and relaxation area as needed. Be familiar with the establishment's layout, understand the in-house operations to facilitate guests' appointments, and to make recommendations. Be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure.
.
Core Responsibilities:
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments
Acknowledge and greet everyone who enters and leaves spa facilities
Ensure that locker room and relaxation area are clean and stocked for the flow of in-coming and out-going guests
Ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company's assets
Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
Utilize spa computers with skill and proficiency; document guest information in electronic record as directed
Answer the phone promptly and use the guest's name throughout the phone conversation; operate phone system accurately and efficiently
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available
Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests
Handle guests' questions and concerns promptly, professionally, and courteously
Maintain complete confidentiality in all guest matters in accordance with company policy.
Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
Maintain a clean, safe, fully stocked, and well-organized work area
Ensure adequate stock of supplies and equipment; inform management when stock is low
Develop the ability to work without constant direct supervision and remain at assigned post for extended periods of time
Maintain a positive attitude and contribute toward a quality work environment
Regularly attend, participate in, and support training and staff meetings for the spa
Assist in all areas of spa operation as requested by management.
Report and return any guest properties found
Assist with laundry
Perform other duties as assigned
Knowledge, Skills, and Competencies:
High work ethic and self-initiative
Multi-tasking and attention to detail
Ability to be efficient and productive in a fast-paced environment
Must have the enthusiasm and possess excellent customerservice skills.
Must possess basic math and money handling skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication, listening and computer skills.
Team player and positive
Well-groomed and professional appearance
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Physical Requirements:
Quickly, thoroughly, and efficiently perform all duties assigned
Sit, stand, and walk for varying lengths of time, often long periods of time
Bend, stoop, squat and stretch to fulfill cleaning requirements
Lift approximately thirty (30) pounds of equipment or supplies, using safe lifting techniques
$19k-26k yearly est. 8d ago
Reservations Agent- Hotel Galvez & Spa
Hotel Galvez & Spa
Customer service representative job in Galveston, TX
RESERVATIONS AGENT
DEPARTMENT: Guest Services
REPORTS TO: Front Desk Manager
STATUS: Non-exempt
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to company standards.
QUALIFICATION STANDARDS
Education & Experience:
· High School diploma or equivalent required.
· Experience in a hotel is required.
· College course work in related field helpful.
Physical requirements:
· Flexible and long hours sometimes required.
· Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
· Maintain a warm and friendly demeanor at all times.
· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
· Must be able to multitask and prioritize departmental functions to meet deadlines.
· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
· Attend all hotel required meetings and trainings.
· Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
· Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
· Comply with company standards and regulations to encourage safe and efficient hotel operations.
· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
· Must be able to cross-train in other hotel related areas.
· Must be able to maintain confidentiality of information.
· Must be able to show initiative, including anticipating guest or operational needs.
· Must have demonstrated ability to use multiple computer programs of varying levels of complexity.
· Perform other duties as requested by management.
Fundamental Requirements
· Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
· Answer guest inquiries about hotel services, facilities and hours of operation.
· Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
· Enter reservations into the computer according to standard operating procedures.
· Communicate and work closely with the Sales Department to build group blocks and enter group bookings.
· Maintain availability calendar and communicate all relevant information to the Front Desk staff.
· Maintain accurate files and reports.
· Handle all special reservations, to include V.I.P. reservations, packages and discounts.
· Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations.
· Post no-show revenue daily, if required at property.
· Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management.
· Communicate availability to wholesalers.
· Call for occupancy at area hotels.
· File reservations and group contracts.
· Review Reservations logbook and Guest Request log on a daily basis.
· Send confirmations.
· Process advance deposit/balance sheet.
· Process brochure requests.
· Assist with processing travel agent commissions as requested.
$26k-32k yearly est. 60d+ ago
INSIDE SALES REP
Allometrics Inc.
Customer service representative job in Webster, TX
Job Description
Department/Role Type: Sales/Marketing; Full-Time
The Inside Sales Representative must possess the ability to communicate effectively, have a thorough understanding of the product portfolio, have a customer-centric approach, and build long-term customer relationships.
The Inside Sales Representative will play a vital role in achieving or exceeding sales goals. Actively support and promote Allometrics' vision and company mission. This role will work closely with sales teams and other departments to achieve sales targets and ensure customer satisfaction and will report to the National Sales and Marketing Manager.
Responsibilities may include the following and other duties may be assigned:
1. Lead Generation
Research and identify potential leads through various channels including incoming leads, cold calling, internet research and emailing.
Qualification of leads to determine suitability and interest.
2. Sales Logistics:
Assist with the creation of quotes and customer follow-up.
Engage with potential and active customers to understand their needs, present service solutions and follow-up on all opportunities.
Coordinate and provide outside sales with feedback and requests.
Actively make outgoing calls and receive incoming sales calls.
Utilize the CRM to track and update customer interactions.
Work on special assigned projects.
Strive to achieve or exceed sales goals.
3. Customer Relationship Management:
Build and maintain long-term relationships with assigned customer base.
Address customer inquiries, concerns, and complaints in a timely and professional manner.
Understand customer needs and provide ongoing support.
4. Sales Reporting:
Maintain accurate and up-to-date records of sales activities, customer interactions, and results.
Generate a weekly sales report including information on forecasts, account management and pipeline updates.
Utilize data to refine the sales approach.
5. Continuous Learning:
Stay updated on service and product knowledge.
Continue with ongoing sales training through organized and self-directed learning.
Effectively communicate product value to customers.
Keep updated on industry trends and competitors.
Provide feedback to management to improve product offerings and strategies.
6. Sales Presentations:
Address customer questions and objections.
Develop sales skills for effective communication.
Formulate tailored sales presentations.
7. Promote Monthly Sales Features:
Skillfully upsell and highlight the benefits and value-add of products.
Analyze customer purchase history to identify complimentary products or enhancement of services.
8. Outbound Cold Calls:
Develop and maintain relationships with the assigned customer base.
Provide post-sale support and ensure customer satisfaction.
9. Adaptability:
Adapt to changes in the market or product offerings.
Continuously improve sales techniques.
Create bundles or packages of products or services highlighting value benefits.
10. Collaboration:
Work closely with other sales team members, marketing staff, customerservice and management to meet customer needs and achieve sales goals.
Qualifications/Requirements:
Proven work experience in sales, preferably in the Bio Medical, Environmental, Medical, Petro/Chemical, and pharmaceutical sectors.
Proficiency in MS Office, and CRM.
Minimum of 5 years of customer experience.
Competencies:
Excellent communication and interpersonal skills.
Strong phone presence with extensive experience making numerous calls daily.
Ability to multi-task, prioritize, and manage time effectively.
Strong negotiation skills and the ability to close sales.
Customer-centric.
$39k-64k yearly est. 8d ago
Inside Sales Representative
Ideal Lumber Company
Customer service representative job in Galveston, TX
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Job Title: Inside Sales Representative
Department: Sales
Reports To: Location Management
Job Summary:
The Inside Sales Representative plays a key role in supporting sales growth by managing customer orders, providing expert product guidance, and ensuring a seamless purchasing experience. With a strong focus on lumber and building materials (LBM) and millwork, this role involves working closely with builders, contractors, and trade professionals to fulfill project needs efficiently and accurately. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a deep understanding of LBM and millwork products to drive customer satisfaction and repeat business.
Key Responsibilities:
Customer Engagement & Support:
Serve as the primary point of contact for walk-in, phone, and email inquiries from builders, contractors, and trade professionals. Build strong relationships by providing responsive, knowledgeable, and solution-oriented service.
Order Management:
Process customer orders accurately and efficiently, ensuring all details align with project specifications and company standards. Coordinate with purchasing, inventory, and delivery teams to ensure timely fulfillment.
Product Expertise:
Provide expert guidance on LBM and millwork products, including specifications, availability, and application.
Sales Support & Upselling:
Identify opportunities to upsell complementary products and services. Support outside sales efforts by assisting with order follow-ups, quote revisions, and customer communications.
System & Record Maintenance:
Maintain accurate records of customer interactions, orders, and quotes using Bistrack. Ensure all documentation is complete and up to date for internal tracking and reporting.
Collaboration & Communication:
Work closely with outside sales representatives, purchasing, operations, and delivery teams to ensure a seamless customer experience. Communicate proactively to resolve issues and keep customers informed.
Product & Industry Knowledge:
Stay current on product offerings, industry trends, and building codes to provide informed recommendations and maintain credibility with customers.
Qualifications:
Experience:
Prior experience in inside sales or customerservice within the lumber and building materials or construction industry, with a strong understanding of millwork products.
Skills:
Excellent communication, organizational, and problem-solving skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Technical Proficiency:
Proficiency with ERP systems (e.g., Bistrack), Microsoft Office Suite, and quoting tools.
Knowledge:
Familiarity with building codes, construction processes, and product specifications related to LBM and millwork.
Benefits:
Health, dental, and vision insurance
Cafeteria plan available for supplemental benefits
Employee retirement plans with up to 4% company match
Paid time off and holidays
Employee discounts on products
Opportunities for career growth and development
$39k-64k yearly est. 9d ago
Financial Services Representative
Brazos Valley Schools Credit Union 2.8
Customer service representative job in Sugar Land, TX
Role:
Assists members with financial transactions, to included receiving and disbursing cash and other negotiable instruments. Responsible for opening new memberships and accounts. To assist members with loan applications, processing and closing of loans within the lending policies of the credit union.
Essential Functions & Responsibilities include but are not limited to:
Receives and processes member financial transactions, including deposits, withdrawals and loan payments, and issues negotiable items such as money orders, cashiers checks and gift cards to members. Processes transfers from member accounts as requested. Prepares member wire requests.
Balances cash drawer daily, and maintains security of assigned cash drawer at all times.
Assists with nightly branch balancing duties.
Assists with cash drawer discrepancies or posting errors.
Assists members with opening and closing accounts. Identifies member needs and recommends products; addresses and resolves member problems, inquiries or complaints.
Ensures all documents are complete and contain accurate information.
Interviews members to determine loan type/product to fit their needs.
Prepares and reviews all loan documents for completeness and accuracy; schedules the loan closing and funding.
Verify loan documentation for accuracy, completion, and adherence to policies and procedures.
Knowledgeable of all Credit Union lending policies and procedures.
Knowledgeable of all State and Federal lending laws, rules and regulations.
Ensures loan documents are filed and scanned in electronic data storage system. Forwards to appropriate department for filing with applicable provider or state agency.
Identifies member needs, offers other credit union products/services and educates members on ancillary loan products.
Assists with other branch duties as needed.
Qualifications
Position Requirements:
Minimum three years of lending experience preferred.
A high school education or GED required.
Ability to analyze data for equitable resolutions.
Proficient with problem solving and critical thinking skills.
Ability to work regular full-time hours.
Ability to work on-site at designated location.
Ability to communicate with courtesy, tact, and diplomacy and model exemplary member service.
Proficiency in Microsoft Office and graphics software applications.
Must be bondable
Ergonomic Considerations:
Must be able to sit and/or stand for extended periods of time (6 to 7 hours per day).
Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.
Job includes some repetitive hand/wrist motions.
Ability to operate office machinery.
Ability to lift up to 25 pounds.
This job description is not a comprehensive list of all activities, duties, and responsibilities of the position. Such requirements may be expanded or otherwise changed at any time as indicated by the operational needs of the credit union. Employees may also be required to assist colleagues with their job responsibilities from time to time.
$30k-39k yearly est. 10d ago
Financial Services Representative (Bilingual)
Worldacceptance
Customer service representative job in League City, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customerservice which is an essential part of marketing the branch and Company culture.
Bilingual Required (Spanish)
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customerservice, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$30k-45k yearly est. Auto-Apply 5d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Freeport, TX?
The average customer service representative in Freeport, TX earns between $22,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Freeport, TX
$29,000
What are the biggest employers of Customer Service Representatives in Freeport, TX?
The biggest employers of Customer Service Representatives in Freeport, TX are: