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Customer service representative jobs in Hobe Sound, FL - 872 jobs

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  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Customer service representative job in Boca Raton, FL

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 16h ago
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  • Customer Retention/Billing Specialist

    Bob Wylin-State Farm Agency

    Customer service representative job in Boca Raton, FL

    Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 25d ago
  • IC Inside Sales / Customer Support Liaison

    General Accounts

    Customer service representative job in Vero Beach, FL

    Benefits: Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off THE PITCH: If you're a happy, enthusiastic, self-motivated individual with a demonstrated interest in design and home organization we've got an internal design consultant position in OUR Melbourne Showroom with your name on it! Even better, you will be trained to progress to our outside sales position! WHY US? Inspired Closets is a rapidly expanding nationwide brand. Inspired Closets Treasure Coast opened in 2019. We are growing and have an immediate need to expand our design team. You will participate in our exclusive design training program. We also provide benefits, PTO and holiday pay, creating a stable environment with tremendous growth potential. THE JOB: You will be the first point of contact for our Melbourne showroom customers, explaining our products, answering customer questions and explaining our capabilities as compared to competitors. After our training program, you will also assist sales management and quality assurance in creating, auditing, and modifying designs for closets, craft rooms, home offices, garages, pantries, and murphy beds. OUR VALUES: We want you to look forward to coming to work every morning, so we've created a fun and supportive workplace for you. Down time with family and loved ones is important so there are minimal evening and weekend work assignments. HOW WE SELL: The showroom is a key component to our sales process. From greeting potential new customers to assisting the sales team in closing a sale. As our first point of contact, your ability to connect with leads and customers through listening, creativity, attention to detail, and exceptional service will earn our client's trust and contribute to a positive and productive sale. Read what clients say about us on Google. If you think our clients would write those same reviews about you, we need you on our team! THE BENEFITS: Compensation is a competitive hourly rate. We pay 50% of medical, with access to dental, vision and other insurance programs. We offer PTO plus paid holidays. Our collective goal is to transition you to an outside salesperson with a commission-based pay structure offering you unlimited earnings potential. TO OPEN THE DOOR: • YOU HAVE DEMONSTARTED AN INTERST IN DESIGN AND/OR HOME ORGANIZATION • YOU ARE FLUENT IN COMPUTER AND TECHICAL SKILLS • YOU CAN MEASURE USING A MEASURING TAPE • OPEN TO LEARNING NEW CONCEPTS AND TECHNICAL PRODUCTS FULL DISCLOSURE: Experience and qualifications are only part of the story. The number one criterion we are looking for is how you will fit with our team and clientele. It's important to us that you LOVE your job, have a positive attitude and friendly demeanor. Come join Inspired Closets Treasure Coast…the better closet company. Compensation: $20.00 - $25.00 per hour
    $20-25 hourly Auto-Apply 60d+ ago
  • Phone Sales Representative

    Modernexterior

    Customer service representative job in Boca Raton, FL

    Job Description Modern Exteriors - A workplace you'll love at one of the fastest growing roofing companies in the U.S. Modern Exteriors is one of the fastest growing roofing companies in the country. Our team thrives in a unique environment that balances a genuinely fun and laid-back atmosphere with a high-energy, motivated drive. We believe in working hard and celebrating our wins, fostering a culture where everyone feels empowered to contribute their best in a supportive, yet dynamic, setting. We are currently seeking phone sales professionals that are closers (or are ready to become one!) At Modern Exteriors, we provide you with the training and resources that you need in order to reach your full potential. With a commitment to excellence, we bring a unique blend of expertise and personalized service to every project. We pride ourselves on our commitment to excellence, integrity, and outstanding customer service. Our fast-track training program and industry-leading commission structure enables top salespeople to make $100k plus per year. Responsibilities and Duties: Make outbound calls from leads generated from our marketing team. Schedule pre-qualified roof inspection appointments for our in-home Design Consultants. Have knowledge of our products and services in order to effectively communicate with customers and prospects to ensure that they understand the services necessary to restore their home. Why Join Modern Exteriors? Industry leading compensation: $25k base salary + uncapped commissions (Average earnings: $75k-90k) Full Benefits Package: Health, Dental, Vision, 401 (k), paid holidays. Unlimited potential for upward mobility (we promote from within) A fun, upbeat team culture - join a team of winners! Paid training and ongoing development opportunities. The ideal candidate will possess the following characteristics: Has the ability to build relationships with clients quickly. Capability to steer conversations and establish rapport with potential clients. Maintain unwavering confidence and poise throughout the sales process. Possess a strong aspiration to attain life-changing financial independence and professional growth. Phone sales experience is preferred, but not required! If you've done sales before, or are willing to learn, apply here and one of our recruiters will reach out to you by phone this week. Job Type: Full-time Shift: Day shift Salary: $75,000-$90,000+ Pay: Base salary + uncapped commission Full Benefits offered Bonus opportunities Experience: 1 year of phone sales (Preferred) Ability to Commute: 902 Clint Moore Rd, Boca Raton, FL 33487 (Required) Work Location: In person
    $75k-90k yearly 7d ago
  • Call Center Representative

    Internet Lending

    Customer service representative job in Port Saint Lucie, FL

    We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS: Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT: Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES: To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
    $15 hourly 60d+ ago
  • BDC Representative / Call Center Representative

    Earl Stewart Toyota

    Customer service representative job in Lake Park, FL

    Full job description Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits Hourly rate, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed about product updates Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, rotating weekends Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center, we want to hear from you.
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Bilingual Call Center Representative

    Carshop

    Customer service representative job in West Palm Beach, FL

    Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now! JOIN OUR TEAM As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors. WHAT WE HAVE TO OFFER Hourly rate plus the opportunity to earn extra in performance-based bonuses. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For. Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR Bilingual in Spanish and English is required. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism. APPLY WITH US! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
    $23k-31k yearly est. 16h ago
  • Call Center Representative

    Napleton Corporate BDC

    Customer service representative job in West Palm Beach, FL

    *Hiring Event-$800/week guaranteed - 1st Month Flexible Scheduling Options Tuesday- January 20th - Apply today- walk in's welcome 10:00 am - 2:00pm 218 Datura Street, West Palm Beach Florida, 33401 3rd Floor above the PNC Fantastic, fun, fast paced, diverse culture! Apply today! The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions. Hybrid schedules available for tenured employees Fun, fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated - 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities: Handle incoming and outgoing phone calls and emails Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and phone Schedule sales appointments and reschedule no show customers Contact customers based on current marketing incentives Follow up with existing and potential customers to generate leads and close sales Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction Other duties as assigned by management Job Requirements: Excellent computer skills required. Knowledgeable to call center environment- NO COLD CALLS! Automotive experience is helpful but not required. Able to communicate persuasively with customers to set appointments. Willingness to undergo a background check in accordance with local law/regulations Bilingual a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. IND1 Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB
    $23k-31k yearly est. Auto-Apply 6d ago
  • Client Specialist key Palm Beach Gardens

    Knitwell Group

    Customer service representative job in Palm Beach Gardens, FL

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01258 Palm Beach, FL-Palm Beach Gardens,FL 33410Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $27k-50k yearly est. Auto-Apply 6d ago
  • New Client Onboarding Specialist

    Smartx Advisory Solutions

    Customer service representative job in West Palm Beach, FL

    Opportunity SMArtX Advisory Solutions, a fast-growing and innovative financial technology company located in West Palm Beach, Florida, is seeking a New Client Onboarding Specialist to join our Client Success team. This role is focused on ensuring a seamless onboarding experience for new clients, overseeing account activations, and supporting the successful adoption of the SMArtX platform. As a New Account & Implementation Specialist, you will act as the primary liaison between advisors, internal teams, and operations to deliver accurate and efficient new account setups. You will help clients navigate onboarding, manage account-related requests, and ensure long-term success through strong communication, proactive problem-solving, and attention to detail. Responsibilities Guide new clients through the onboarding and implementation process, ensuring smooth adoption of the SMArtX platform. Review and activate new accounts, including account setup, mappings, and required documentation. Enable and disable account trading per advisor requests. Manage account maintenance, including updates, closures, and modifications. Act as the main point of contact between advisors, traders, operations, and portfolio accounting teams for account-related matters. Communicate daily account status updates, maintenance requests, and follow-ups with clients. Collaborate with the implementation team for seamless handoffs during new onboarding. Assist in migrating existing client portfolios to the SMArtX platform. Escalate and resolve extraordinary account circumstances in partnership with internal teams. Prepare and update client-facing and internal documentation to support onboarding and account management processes. Contribute feedback and ideas to improve platform onboarding workflows and client experience. Qualifications Bachelor's degree preferred (Business, Finance, or related field a plus). 1+ years of experience in client success, account management, or client service, preferably in financial services or fintech (not required). Strong organizational skills with the ability to manage multiple client accounts simultaneously. Excellent communication and interpersonal skills; able to liaise effectively between clients and internal teams. High attention to detail and accuracy in handling account data and documentation. Proficiency in Microsoft Office Suite; ability to quickly learn new software. Problem-solving mindset with the ability to resolve client and account-related issues quickly. Self-driven, proactive, and passionate about delivering an outstanding client experience. About SMArtX Advisory Solutions Founded in 2018, SMArtX Advisory Solutions is a rapidly growing, leading financial technology firm developing breakthrough innovations in the wealth management industry. We foster a professional yet relaxed atmosphere where motivated individuals thrive and contribute to building strong, long-lasting client relationships.
    $27k-50k yearly est. 60d+ ago
  • Service Call Center Representative

    Meeks Plumbing

    Customer service representative job in Vero Beach, FL

    We are looking for a team-player with a positive attitude to play a pivotal role in shaping the experience of our customers. No plumbing experience necessary, just a willingness to learn. Desired skills/characteristics: Willingness to learn Excellent communication Responsible Reliable Active listener Attention to detail Multi-tasking Conflict resolution Job Responsibilities: Answer a high-volume of calls Enter customer information efficiently and accurately Schedule service calls Coordinate scheduling with customers and departments Provide information about services Benefits: Medical, Dental and Vision Insurance 401k Paid Vacation Paid Holidays View all jobs at this company
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    Delray Eye Associates Pa

    Customer service representative job in Delray Beach, FL

    Job Description Join Our Team at Delray Eye Associates! Are you energetic, compassionate, and passionate about making a difference in patients' lives? Delray Eye Associates, a leading multi-specialty ophthalmology practice in Delray Beach, Florida, is looking for customer-focused, team-oriented professionals to join our family. Here, you'll enjoy great work hours, no major holiday shifts, a robust benefits package, and a supportive environment where your voice is valued, your contributions are recognized, and your growth is encouraged. If you have at least one year of call center or medical experience, preferably in optometry or ophthalmology you could be the perfect fit for our team! Step into a role where your skills help patients see a brighter future every day. Apply today and be part of a workplace where you are truly seen, heard, and respected! This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Delray Eye Associates is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor. All of us at Delray Eye Associates are committed to inclusion and diversity. We believe today more than ever; it isn't speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at ********************* The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction. Responsibilities Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information. Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately. Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients. Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date. Follow established call center protocols and procedures to maintain the highest quality standards in patient care. Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment. Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance. Qualifications High school diploma or equivalent; additional education is a plus Previous experience in customer service or call center roles is preferred but not required Knowledge of medical and vision insurance preferred Experience with EMR/EHR and EPM, NextGen is preferred but not required Excellent verbal and written communication skills Strong problem-solving abilities and the ability to remain calm under pressure Adaptability and a willingness to learn and grow within the organization In Turn We Will Provide: Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability Company paid life insurance Paid holidays and generous paid time off Paid parking where applicable Team oriented working environment where you are heard and respected Clear career ladder opportunities #ESP1
    $23k-31k yearly est. 6d ago
  • Call Center Representative Appointment Setting (Bilingual)

    Statewide Window and Doors 3.7company rating

    Customer service representative job in Delray Beach, FL

    Call Center Representative Appointment Setting (Bilingual) work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 7d ago
  • PBX/Reservation Agent

    LR Palm House LLC

    Customer service representative job in Palm Beach, FL

    Job DescriptionDescription: The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction. Key Responsibilities: Reservation Management: Handle all guest reservation inquiries received via phone, email, or online channels. Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system. Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales). Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management. Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately. Guest Relations & Service: Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service. Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles. Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary. Build rapport with repeat guests and assist in developing guest profiles for future personalization. Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements. PBX & Communication Duties: Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams. Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards. Assist in managing internal communication and guest requests routed through the PBX system. Administrative & Reporting: Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations. Work closely with the Sales team on group blocks, rooming lists, and VIP reservations. Monitor and reconcile third-party bookings to ensure rate parity and accuracy. Maintain reservation records in compliance with privacy and data protection policies. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred. 1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting. Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite. Strong communication, interpersonal, and problem-solving skills. Ability to multitask in a high-pressure, detail-driven environment. Passion for luxury service and guest satisfaction consistent with Forbes standards. Physical Requirements: Ability to sit for extended periods while working at a desk or computer. Manual dexterity to operate office equipment, including phones, keyboards, and printers. Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials). Ability to work flexible schedules, including weekends or holidays as business needs dictate. Requirements:
    $24k-32k yearly est. 18d ago
  • PBX/Reservation Agent

    Lr Palm House

    Customer service representative job in Palm Beach, FL

    Full-time Description The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction. Key Responsibilities: Reservation Management: Handle all guest reservation inquiries received via phone, email, or online channels. Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system. Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales). Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management. Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately. Guest Relations & Service: Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service. Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles. Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary. Build rapport with repeat guests and assist in developing guest profiles for future personalization. Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements. PBX & Communication Duties: Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams. Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards. Assist in managing internal communication and guest requests routed through the PBX system. Administrative & Reporting: Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations. Work closely with the Sales team on group blocks, rooming lists, and VIP reservations. Monitor and reconcile third-party bookings to ensure rate parity and accuracy. Maintain reservation records in compliance with privacy and data protection policies. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred. 1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting. Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite. Strong communication, interpersonal, and problem-solving skills. Ability to multitask in a high-pressure, detail-driven environment. Passion for luxury service and guest satisfaction consistent with Forbes standards. Physical Requirements: Ability to sit for extended periods while working at a desk or computer. Manual dexterity to operate office equipment, including phones, keyboards, and printers. Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials). Ability to work flexible schedules, including weekends or holidays as business needs dictate.
    $24k-32k yearly est. 60d+ ago
  • Call Center Onboarding Specialist

    Pbaco Holding LLC

    Customer service representative job in West Palm Beach, FL

    Job Description Summary: The PAC Onboarding Specialist is responsible for guiding physician practices through the successful onboarding, configuration, and adoption of the Patient Access Center (PAC) platform. This role serves as the primary point of contact for practices during onboarding, ensuring a smooth transition from implementation through steady-state operations. Key Responsibilities Practice Onboarding & Implementation Lead end-to-end onboarding of physician practices onto the PAC platform Coordinate onboarding timelines, milestones, and dependencies across multiple practices simultaneously. Gather and validate practice information (scheduling workflows, call routing preferences, hours, provider templates, EMR details.) Ensure proper PAC configuration aligned to each practice's operational needs. Cross-Functional Coordination Partner with PAC operations, technology, training, and leadership teams to ensure readiness Escalate risks, delays, or practice issues appropriately Coordinate training sessions and go-live support for practice staff Develop, maintain, and distribute performance dashboards and recurring reports to track KPIs to effectively report progress and efficiency of onboardings to management. Adoption & Performance Monitoring Track onboarding progress, completion status, and readiness metrics Monitor early performance indicators post-go-live (call handling, scheduling rates, utilization) Identify adoption gaps and recommend correction actions Document workflows, refine existing and write new SOPs and best practices to support onboarding process. Documentation & Systems Maintain accurate onboarding records in CRM and internal tracking tools Ensure onboarding documentation, workflows, and approvals are complete and compliant Support continuous improvement of onboarding playbooks and processes Qualifications & Experience Required 2+ years of experience in healthcare operations, practice management, onboarding, customer success, or implementation Experience working with physician practices, ACOs, MSOs, or payer environments Strong relationship-building and communication skills High emotional intelligence and empathy for busy medical offices Highly organized with strong follow-up discipline Comfortable managing multiple onboarding workflows in parallel Familiarity with EMRs, front-office workflows, and scheduling processes Experience using CRM tools (e.g., Salesforce) to track progress and outcomes Understanding of HIPAA and healthcare compliance basics Preferred PMP certification of 1-3 years of project management experience Experience onboarding call center, scheduling, or patient access solutions Exposure to value-based care or ACO environments
    $24k-36k yearly est. 27d ago
  • Client Specialist

    Barry's 3.7company rating

    Customer service representative job in Boca Raton, FL

    About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply
    $33k-64k yearly est. 49d ago
  • Dental Call Center Representative

    Sage Dental 3.6company rating

    Customer service representative job in Boca Raton, FL

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview The Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus! Position Details: Full-Time Patient Service Support Coordinator (Call Center) Sage Dental Support Center is located in Boca Raton, FL 2-week training program provided Benefits such as Medical Insurance, 401(k), Vision, PTO, and more! Growth opportunity Competitive base pay Responsibilities Essential Duties and Responsibilities include the following but are not limited to: Must be able to handle high volume inbound and/or outbound calls Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responses Schedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin) Utilize scripts and tools appropriately Collect the insurance information from patients, if applicable, and make the proper notations on the schedule Diffuse difficult calls or seek assistance when necessary Offer marketing promotions and educate the appropriate calls on our in-house discount program Receive and promptly respond to real-time customer queries via webchat Ability to document issues and resolutions Provide exceptional customer service Meet daily, weekly, and monthly department goals set forth by management Take part in training and other learning opportunities to expand knowledge for individual growth and company initiatives Adhere to all company policies and procedures, and abide by HIPAA regulations Qualifications Ability to successfully relate to and communicate with team members and patients Strong team player willing to take direction, initiate business activities and work with management staff and peers Self-starter able to work with minimal supervision/direction and ability to multitask Professional demeanor and presentation Strong and effective written communication skills Creative thinker using sound judgment in workload coordination and technical matters Ability to organize work effectively and establish priorities Candidates who are fluent in Spanish is a plus
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Resource Center Specialist-Call Center

    211 Palm Beach Treasure Coast Inc.

    Customer service representative job in Lantana, FL

    We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization. As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media. Salary: Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications. Hours: This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs. We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday. Benefits: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b). About Us: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day. Core Qualifications: High School Diploma or equivalent required. Associate's degree preferred. Two years of customer service, social work, or human services experience required. Ability to establish rapport and effectively communicate. Demonstrated empathy, compassion, and confidentiality. Proficiency in computer systems. Bi-lingual (Spanish, Creole) is a plus. Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
    $18 hourly 59d ago
  • Outbound Call Center Representative

    Statewide Window and Doors 3.7company rating

    Customer service representative job in Boca Raton, FL

    Position: Outbound Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 15d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Hobe Sound, FL?

The average customer service representative in Hobe Sound, FL earns between $20,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Hobe Sound, FL

$27,000

What are the biggest employers of Customer Service Representatives in Hobe Sound, FL?

The biggest employers of Customer Service Representatives in Hobe Sound, FL are:
  1. Circle K
  2. Domino's Franchise
  3. Caliber Collision
  4. Domino's Pizza
  5. Minuteman Press
  6. Trey Yelton-State Farm Agent
  7. Us601
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