Customer service representative jobs in Katy, TX

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Employment Type: Full-Time About Us Since 2009, TRS Roofing Systems has been helping businesses protect their most valuable assets with durable, energy-efficient commercial roofing solutions. From warehouses and offices to retail spaces and industrial facilities, we deliver systems that combine long-term performance with sustainability. The Opportunity We're looking for a Inside Sales Representative who thrives on building relationships and driving growth. In this role, you'll drive new opportunities and strengthen client relationships that fuel our continued growth in the commercial roofing market. What You'll Do Manage and update lead pipelines to ensure accurate records and strategic follow-up. Build lasting client relationships through phone, email, and in-person engagement. Drive project wins and long-term client relationships by following up on tailored proposals and bids. Use sales analytics to refine outreach strategies and target high-potential opportunities. Research market conditions, competitor activity, and industry trends to uncover growth opportunities. Collaborate with colleagues to design and execute business development strategies. Partner with internal teams to deliver compelling proposals and bid packages. What We're Looking For Required: 2+ years of experience in a sales role Excellent communication and negotiation skills with a client-first mindset Strong collaboration and interpersonal skills across teams Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Preferred: Experience with CRM platforms Background in commercial roofing, construction, or related industries Why Join Us Competitive salary plus performance-based bonuses Comprehensive benefits package, including health insurance, 401(k), and paid time off A chance to make a direct impact on a growing company and an expanding market

Allied Title & Escrow is one of the fastest-growing title companies in the country, expanding rapidly across 12+ states. We are looking for a motivated, professional, and relationship-driven Sales Representative to join our Houston team. This role focuses on converting warm title leads by educating clients on the Allied difference and ensuring smooth title processing from contract to close. This is an ideal position for someone who thrives on phone interaction, enjoys helping clients navigate the home-buying process, and wants to grow their career with a company known for exceptional service-backed by more than 15,000 five-star reviews. You'll work closely with our Growth Manager in this position and will be pivotal to the growth of the company. Day-to-Day Job Responsibilities The Sales Representative will be responsible for lead outreach, inbound call handling, and guiding clients through the benefits of using Allied Title & Escrow. You will serve as a key communicator for buyers, sellers, and agents, helping convert warm title opportunities into closed transactions. Daily expectations include: Make 30-40 outbound calls per day to warm leads, clients, and agents regarding title insurance needs. Receive incoming calls from clients inquiring about title, escrow, or contract questions. Clearly explain Allied's value proposition, including our customer-experience-driven approach and industry-leading service record. Track and follow up with leads to ensure they capitalize on available title discounts, prepaid title products, or incentives. Document all outreach and client interactions in CRM systems to ensure accurate and timely tracking. Identify opportunities to educate consumers about Allied's services, process timelines, and benefits. Assist with general customer service needs, including answering questions about contracts, next steps, and title processes. Maintain a high standard of professionalism and communication while representing Allied Title. What We're Looking For 1-2 years of experience in sales or customer service. Strong communication skills and a natural ability to build rapport over the phone. Highly organized, dependable, and comfortable managing multiple ongoing conversations and follow-ups. Experience with CRM tools or sales-tracking software. Ability to work hybrid from our Houston office. A self-motivated, positive attitude with a desire to hit goals and contribute to team success. Reliable transportation for occasional in-person meetings or trainings. About Us In 2016, we noticed that the title industry was outdated and didn't prioritize the customer. We knew we could do better. We set out to create a closing experience that celebrates homeownership the way it should be. What started as one office and two employees in the D.C. area has grown into 50+ team members across 12 states, earning 15,000+ five-star reviews along the way. We are proud of the service, culture, and innovation we've built-and we're just getting started. Vision: To be the BEST, not the biggest, title company there is.

Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service. The Inside Sales Representative will provide exceptional service, process sales transactions, and ensure that client needs are met efficiently and accurately. This role requires strong customer service skills, product knowledge, and the ability to thrivein a fast-paced work environment. This Role Offers: Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage. 401(k) and retirement cash account plans to help you save for the future. Life insurance coverageto provide financialsecurity for you and your loved ones. Pre-tax flexible spendingaccounts for healthcare and dependent care expenses. Well-establishedcompany with ample opportunity for professional growth. Focus: Engage and support customers throughout their purchasing journey, providing exceptional service and guidance. Efficiently process sales orders, ensuring precision and attention to detail. Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions. Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise. Maintain a visually appealing and well-stocked displayarea, showcasing diverse range of plumbing suppliesand ensuring customers have easy accessto what they need. Prepare orders for delivery with utmost accuracy,ensuring items are carefully selected and properly packaged for shipment. Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork. Sustain a well-kept and hospitable counterarea, cultivating an inviting environment that amplifies the overall customer experience. SkillSet: Completion of high school or an equivalent level of education. 1+ years of wholesale distribution and plumbing industryexperience. Excellent customer service and communication skills, and strong relationship- building abilities. Capability to assesscustomer needs, proposeprofitable resolutions, and skillfully concluding sales transactions. Ability to safely maneuvera forklift and handle diversematerial-handling equipment. In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge. Ability to navigate essentialcomputer functions, along with workingknowledge of Microsoft Office suite. Demonstrate a proactive attitudeand willingness to support team members in various tasks as needed. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in sales C business development recruiting. We have a strongtrack record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines. Responsibilities • Account management of existing clients • Proactively reach out to inactive clients to rekindle relationships and encourage their return • Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide • Schedule client meetings, conference calls and follow-up appointments with great attention to detail • Track outstanding proposals and follow-up with clients until proposal is signed • Maintain client relationship management (CRM) database Qualifications • Bachelor's degree required • Preferred 1+ year of experience in a fast-paced, consultative sales role • Results-oriented, competitive, and driven to achieve activity and revenue goals • Dynamic verbal communication, robust active listening, and excellent presentation and writing skills • High sense of urgency with the ability to meet deadlines and changing priorities • Collaborative and team focused • Receptiveness to performance feedback within a team environment is essential • Proficiency with Microsoft Office Suite and other relevant software applications • Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more! Do Work That Matters. Alliant ***************************

Job Details Houston, TX Full Time $18.00 Hourly Day SalesDescription We are seeking a detail-oriented Customer Retention Specialist. This position is responsible for researching account activity, resolving past due balances, and maintaining strong relationships with our customers. The ideal candidate will act as the first point of contact for clients with billing concerns or those considering cancellation of services. In addition to account management, this position will also coordinate with field representatives on retention and cancellation efforts, serving as the main point of contact for all cancellation requests. The representative will assign and route tasks within the department to ensure timely completion and proper follow-up on customer service and retention matters. Key Responsibilities - Collections Contact customers via phone and email regarding past due balances; identify reasons for delinquency and arrange payment or correct errors. Handle 80-100 outbound and inbound calls daily. Negotiate and monitor payment plans according to company policy. Research and resolve collection disputes professionally and efficiently. Maintain accurate records and detailed notes for all delinquent accounts. Manage bankruptcy accounts in compliance with procedures. Process and resolve returned (NSF) transactions. Prepare and file legal documents and attend court proceedings when required. Key Responsibilities - Retention Communicate with customers at risk of canceling services or those who have requested cancellation. Address and resolve customer complaints to improve satisfaction and prevent cancellations. Serve as the primary contact for all cancellations, coordinating efforts with field representatives and routing assignments to ensure smooth completion of all related tasks. Manage the service termination process, including cancellations and container removals, after approvals. Process and manage service agreement renewals and modifications. Gather and report customer insights to the service team. Stay current on industry trends, competitor activity, and potential business opportunities. Build positive, trust-based relationships with customers to support retention goals. Qualifications Required Qualifications Bilingual (English/Spanish) - fluent in both written and verbal communication. Excellent communication, time management, and organizational skills. Strong leadership and coordination abilities; capable of directing team tasks and follow-ups. Self-motivated team player with strong attention to detail. Proficient in Microsoft Excel and Word. Knowledge of standard collections practices and financial procedures. Ability to perform effectively in a fast-paced, high-volume environment. Education and Experience Required: High school diploma or equivalent; minimum 5 years of experience in collections. Preferred: Experience in a high-volume call center, commercial or business-to-business collections, or customer service environment.

Purpose of Role The Order Fulfilment Representative (OFR) manages the day to day relationship with the customer/dealer, responding to their inquiries and providing prompt and accurate information regarding Tait product and services as well as processing standard sales and service orders, returns, credits, demonstration equipment, and all related invoicing. The OFR will manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction includes planning, coordinating and monitoring logistics operations such as warehousing, inventory, transportation. This is a key role working closely with customers to build trusting relationships and provide a high standard of service while ensuring smooth operations aiming for maximum efficiency. Communication skills are a must along with efficient record-keeping abilities and a customer-oriented approach. Scope of the Role Check orders for configurations, pricing/discounts, Incoterms, T&Cs, and delivery requirements. Process all customer orders in a timely manner in the ERP system using the appropriate order type. Ensure contract review (where required) is complete and that commercial team approval is sent. Check availability of Tait product and third party supplier, raising purchase orders where appropriate. Plan and coordinate orders, to ensure orders deliverables are met. Communicate any production delays and revise dates to customers and management. Provide information to management and other interested parties on order history and current orders. Confirm orders and delivery dates back to the customers. Coordinate ERP corrections with product/pricing teams. Maintain and update filing system for both outstanding and shipped orders. Resolve any shipment discrepancies, damages, or errors during the course of a delivery. Invoice customers in ERP and send invoices to appropriate party and copy finance team. Process credit and material returns with proper approvals in a timely manner. Provide regular progress reporting to both the sales team and management on status of orders. Provide support, follow up and backup (where required) to the sales team. Provide backup (as required) for receipting repairs upon arrival for store. Validate repair induction requests and initiate documents/updates. Manage and tracks repairs (customer and internal) through the repair cycle. Provide updates to the master repair tracking list with current status and issues. Manage ERP system to extract customer delivery dates for warranty requirements. Apprise repair team of issues/special requirements status and warranty entitlements. Resolve information deficiencies and updates system with data as appropriate. Create accurate and complete ERP quotations for billable repairs when required. Validate work completion for repair orders before closure and invoicing. Rectify problems such as damages, shortages and non-conformance to specifications. Monitor repair cycle time to meet performance metrics. Generate reports from company system, review data, and assist with monthly reports. Compile and distribute weekly serial number report to primary customers and answer any questions. Compile and distribute weekly order tracking report to customers and answer any questions. Manage demo equipment to ensure that the correct product meets requirements of evaluation. Assist standardizing work processes within ERP for logistics. Prepare expenditure requests for Tait and third party to fulfill customer service orders. Provide purchase orders to vendors along with Tait T&Cs. Receipt in goods/services to allow payables to process payments. Dispatching and Export Documentation Prepare required export documentation in accordance with the sales order requirements. Liaise with Stores Controller to ensure customer sales and service orders are dispatched in time, accurately and any special instructions are actioned. Negotiating with manufacturing to expedite orders (when required) to meet customer's deadlines. Organise shipments (when required) by processing pickings lists and liaising with dispatch. Work with freight companies to expedite & track shipments and resolve issues. Upload tracking information and proof of delivery to customer's tracking site (if required) and ERP. Daily purchase components required for repair from TL or Third party companies. Daily purchase safety stock converted through ERP requisitions. Sales and Customer Support First point of contact for all customer inquiries product availability, pricing, delivery, and repairs. Maintain a day to day contact with all relevant people in the appropriate sales regions. Investigate and solve customer and supplier problems. Update and maintain the CRM (if applicable) in an accurate manner as directed by your manager Update and maintain the ERP in an accurate manner for the customer's orders. Preparation of quotations and coordination of tender documents to ensure deadlines are met. Follow up with customers for any outstanding repair quotations and advise repair team. Follow-up with customer's order quotations to secure orders or establish reason why lost. Regular calls with customers for support and to encourage new sales. Work with accounts team to monitor customer payments. Opening/maintaining/closing electronic job files and records. Take an active role in looking for improvement opportunities in procedures and customer service. Team Member Responsibilities In consultation with your Manager: Establish the most appropriate work and project related goals for you personally. Ensure that these goals can be directly related to the team plan and our own development needs. Break these goals down into specific, measurable and achievable objectives for yourself. Demonstrate habit of making plans, taking action and learning from those plans and actions. Work with your Manager to annually produce your Personal Development Plan and review regularly. Accomplish assigned duties in accordance with ISO processes. Raise tickets in quality tool capturing customer issues and assist with corrective action as required. Performance Measurements Acknowledge customer orders within two (2) hours. Process customer's standard sales orders on ERP within eight (8) business hours and provide order confirmation to customer with planned delivery dates within sixteen (16) business hours (non-standard products or new packages measured separately.) Process customer's repair and return orders within four (4) business hours. Process orders with 99% accuracy for pricing and product. Sales orders delivered in full and on time (IFOT) with 99% accuracy. Repair orders delivered in full and on time (IFOT) with 98% accuracy. Invoice customers within eight (8) hours of availability to process.

To work with parents, campuses, and transportation personnel on day to day operations. This will include responding to telephone calls, looking up student information, and reading electronic maps. DUTIES and RESPONSIBILITIES: * Answer incoming calls and provide assistance as needed. * Handle questions and requests that fall within level of responsibility. * Access automated Transportation routes and reports to provide route information as appropriate. * Assist in checking routes for various reasons such as time schedules, mileage, road conditions, new addresses, etc. * Assist in radio dispatching to bus drivers. * Efficiently and effectively maintain a call log for each call received. * Maintain excellent attendance. * Maintain confidentiality of information. * Other duties as assigned. EXPERIENCE: QUALIFICATIONS: Education/Certification: * High School Diploma or GED Special Knowledge/Skills: * Ability to communicate effectively with others in a patient and cooperative manner * Ability to communicate professionally on radio * Working knowledge of Microsoft Windows * Able to communicate and work with bus drivers/monitors on routing needs * Ability to learn CISD programs (Routing Software, GPS, View It, Zonar, etc) * Must have excellent phone etiquette * Must have a positive attitude with the ability to work as a team player CONTACT INFORMATION: Maintain emotional control under stress. Occasional prolonged and irregular hours. Ability to read, communicate verbally, understand verbal and written directions, and work with minimal supervision. Frequent sitting, phone use, and working in crowded spaces. APPLY TO: To apply for this position, click "login" above. Additionally, once you've logged into your WinOcular application, upload your current resume and letter of interest and ensure your application is updated. Current employees must apply using the internal system. Directors have requested no telephone calls, please. SALARY: Minimum hourly rate - $13.70 DAYS: 236 START DATE: 2025-2026 School Year

For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services. Overview This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes. What We Offer * 401k Company Match: 100% of the first 4% of your eligible compensation contributed to the Plan * Vacation Accrual: Starting at 3 weeks per year * Holidays: 10 company-paid holidays per year * Floating Time: 16 hours of paid floating time per year * Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more * Training, Professional Certifications, and Education Allowance What You'll Do ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position will be willing and able to perform the following duties and others as assigned: * Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner. * Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction. * Estimate adjustments to consumption and escalate to the manager to provide credit adjustments. * Make outbound calls to customers as necessary. * Works within established guidelines and policies. What You'll Bring Education * High School Diploma or GED Work Experience * 1 year of directly related experience in customer care. * Must be biligual Work Environment Office Based Role We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.

Job Type: Full-time; Salary: $16.00 Who We Are: Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices. Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 17 locations, and we are continuing to grow! We encourage you to apply if you have had customer service experience in ANY fast-paced industry! About the Role: This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team. Responsibilities: Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. Match new clients with the mental health provider that best suits their needs. Communicate clearly and effectively. Demonstrate excellent attention to detail when entering client data. Meet personal/team qualitative and quantitative goals. Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. Educate clients about insurance, authorizations, provider policies, and payments. Requirements Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role. Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues. Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities. Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams. Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently. Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained. Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. Commitment to Community: Passion for improving access to mental health care in the community. Schedule: Full-time Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm. Rotating weekend shifts 8am-5pm, every 1-3 weeks Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time; Salary: $16.00 Hiring multiple candidates for this position as we grow as a company!

The Call Center Representative is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments, manage the provider's schedules in all medical departments according to set protocol of each department and direct all incoming calls of the call system in a manner that will enhance corporate image and increase customer satisfaction. In occasion to serve as back up for Front Desk staff shortage by performing any front office duties under the direction of the Site Supervisor. QUALIFICATIONS: * High School Diploma or GED. * Bilingual- English/Spanish is required. * Able to work a flexible schedule. * Previous experience in a Medical Setting preferred. * Ability to manage multiple phone lines and incoming calls in timely manner. * Ability to read and interpret documents, such as policies, procedure manuals, and reports. * Data entry proficient. * Experience with Electronic Medical Records Systems Preferred * Minimum of 2 years Healthcare Call Center experience or 2 years of Customer Service Call Center experience. * Professional and Positive attitude and able to communicate with all levels of management and more importantly with our patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for answering incoming calls in a courteous and professional manner, address questions and route calls accordingly. * Takes all incoming calls, facilitates patient needs, and documents all communication into the chart. * Always ensure patient confidentiality. * Schedule all appointments for all departments and clinics based on approved protocol for each department's registration area into the Practice Management System. * Responsible in assisting and maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Ensures that all patients inquiries are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Schedule all incoming phone appointments using specific protocols for each department/ provider with a high degree of accuracy. * Verify via the telephone all patient information including demographic, insurance and payment balance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early if they need to be put on the sliding fee scale, what payment method are accepted and reminders of co-payment need to be paid at the time of service for privately insured patients. * Receives requests from pharmacy or other providers and contacts patients with messages, to include scheduling of appointments, lab orders, or other needs, and complete documentation. * Assists with lab callbacks or other clerical/phone tasks. * Addresses incoming calls for lab results and schedules follow up appointments according to directions of provider. * Alerts Site Supervisor of any pending patient requests for refills, lab results, or any other requests that have not been addressed by clinical staff or providers in a timely manner outlined by the "Telephone Triage Guide". * Provides excellent internal/external customer service. * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Servpro Team Hart is hiring a Restoration Call Center Sales Rep. Location: Sugar Land, TX Employment Type: Full-Time About the Role We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth. Key Responsibilities Answer inbound calls promptly and professionally. Provide excellent customer service with empathy, especially during emergency-related calls. Gather detailed information about the customers restoration needs (water, fire, mold, etc.). Qualify and convert leads into scheduled on-site assessments or service appointments. Enter customer information and job details into our CRM/job management system. Coordinate schedules with field technicians and ensure efficient job routing. Follow up on open leads and maintain a strong pipeline of potential jobs. Communicate with customers regarding appointment reminders, arrival times, and status updates. Assist with basic administrative duties as needed. Qualifications Prior experience in customer service, call intake, dispatching, or sales (restoration or home services preferred). Strong communication and active listening skills. Ability to remain calm and helpful during high-stress or emergency calls. Comfortable with sales-style conversations and confident in converting leads. Strong attention to detail and organizational skills. Basic computer proficiency; experience with CRMs is a plus. What We Offer Pay listed is for hourly work only; commissions on sold leads is not in that figure! Training and support in restoration industry services. Opportunities for growth within the company. A supportive team environment where your contributions matter. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Our Benefits: Medical, Prescription Drug, Dental, Vision MDLive / Telemedicine 401k plan PTO - Vacation/ Holidays/ Flex Days/ Sick Days Educational Assistance Employee Assistance Program Long Term Disability Wellness Program Optional and Voluntary Benefits / Marketplace Discounts Employee Vehicle Purchase/Lease Program discount Salary and Benefits: At Stellantis Financial Services, we ask a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we ll shower you with perks, including: Salary : $18.00 Supplemental pay : Referral bonus Schedule: 8-hour shift between 8:00 am to 6:00 pm (8:00 am 5:00 pm, 8:30 am - 5:30 pm, 9:00 6:00 pm) Dress : Enjoy our comfortable business casual work environment Position Summary: The Bilingual Call Center Representative - Titles will be responsible for managing and coordinating all aspects of titles for our organization. This includes ensuring accuracy, completeness, and proper documentation of titles for our products and services. Essential Job Duties and Responsibilities: Handle the processing of vehicle titles with precise accuracy and all activities related to the title/lien perfection unit. Coordinate and acts as a liaison between FDI Collateral Management, Custodian Bank and SFS/FIFS to ensure all auto titles problems are resolved. Maintain quality control of current title status reporting ensuring that all exposed titles are handled according to established policies and procedures. Research vehicle titles and resolves issues in a timely manner. Maintain clear and concise communication with team members and stakeholders regarding titles status and updates. Work closely with internal departments with handling difficult accounts and fields title-related questions. Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers and dates of birth. Perform other administrative tasks and duties as assigned. Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: Entry level, no experience required. Must be bilingual Education: High school diploma and or/GED. Skills Required: Strong attention to detail and excellent organizational skills Proficient in Microsoft Office Suite, particularly Excel and Word. Excellent written and oral communication and interpersonal skills. Ability to multitask and prioritize effectively. Overtime required required on an as needed basis. Travel 0-10% - as required on an as needed basis. Must live within a commutable distance to: Houston, TX Qualifications Preferred: Minimum 1 month of customer service in related fields experience. Knowledge of title processes, regulations, and compliance is preferred.. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. #li-onsite

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials * Positive attitude * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality Compensation * The highest in the wireless industry

Perdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on! We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer exceptional benefits including medical, vision, dental, paid life insurance, paid long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, 401k matching, and room for growth. If this sounds like the right opportunity for you, apply today! ABOUT PERDUE BRANDON FIELDER COLLINS & MOTT LLP Perdue Brandon Fielder Collins & Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work which is why we offer competitive compensation, excellent benefits, and opportunities for advancement. A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives. QUALIFICATIONS * High school diploma or equivalent * Previous office experience * Proficiency in Microsoft Office Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position! ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 77008

Nexa ride express is a leading transportation company based in Houston, Texas. We provide reliable and efficient transportation and logistic services to our customers across the United States. Our journey began with a commitment to understanding the unique challenges businesses face and finding innovative solutions to address them. Through strategic partnerships and a relentless focus on quality, we have built a reputation for reliability and excellence in service. We are committed to providing exceptional customer service and ensuring a safe and comfortable journey for all our clients. Job Summary: We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with information about our services, and resolving any issues or concerns they may have. Key Responsibilities: - Answer incoming calls from customers and provide them with accurate information about our services - Make outbound calls to potential customers to promote our services and generate sales - Address and resolve customer complaints and concerns in a timely and professional manner - Maintain a high level of customer satisfaction by providing exceptional service and building strong relationships with customers - Keep detailed records of all customer interactions and transactions - Collaborate with other team members to ensure a smooth and efficient operation of the call center - Meet and exceed individual and team performance goals and targets - Continuously update knowledge of company services and policies to effectively assist customers - Adhere to all company policies and procedures, including data protection and confidentiality protocols Qualifications: - High school diploma or equivalent; college degree is a plus - 1-2 years of experience in a customer service or call center role - Excellent communication skills, both verbal and written - Strong problem-solving and decision-making abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in Microsoft Office and CRM software - Ability to work flexible hours, including weekends and holidays - Bilingual in English and Spanish is a plus Benefits: - Competitive salary - Comprehensive health, dental, and vision insurance - Paid time off and holidays - Opportunities for career advancement and professional development - Fun and supportive work environment If you are a customer-focused individual with a passion for providing exceptional service, we would love to have you on our team! Apply now to join Nexa ride express as a Call Center Representative and be a part of our growing company.

Manufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail Demonstrates an elevated level of account ownership Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers expectations Monitors day to day open/back-order reports of each account within a portfolio Works to understand product schedule for Liquid and Powder Coatings manufacturing sites Working understanding of color matching

Currently only offering part-time hours. Monday & Wednesday evenings and weekends required. Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness. Qualifications · Positive attitude and stays calm under pressure · Detail oriented and organized with a great work ethic · Excellent phone and communication skills · Ability to think critically · Effectively manage reservations · Proficient at multi-tasking · Must be available Thursdays - Sundays Duties · Effectively book the restaurant in a way to maximize space and guest experience · Maintain company standards during times of high volume · Explain menu items and other restaurant information as requested · Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information · Maintain high level of detail and professionalism · Ability to work independently for periods of time · Complete daily administration tasks · Must be able to charm the most high maintenance guests · Holidays required We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits. Work schedule Other Benefits Employee discount