Customer service representative jobs in Muhlenberg, PA - 556 jobs
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Customer Service Representative
Homestead Outdoor Products
Customer service representative job in New Holland, PA
New Holland, PA
Bring your customerservice skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters.
Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions.
Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs.
Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently
Cultivate long-term relationships by providing reliable support and service that keeps customers returning.
Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly.
Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction.
Add value by recommending complementary products and upgrades that enhance the customer's purchase experience.
Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service.
Join a family-owned company guided by faith-based values of integrity, respect, and service.
Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customerservice and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture.
We seek an enthusiastic and relationship-driven CustomerServiceRepresentative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you!
Our Ideal CustomerServiceRepresentative:
Experienced: 1-3 years of customerservice or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma.
Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required.
Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism.
Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals.
Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues.
Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday.
What We Offer Our CustomerServiceRepresentative:
$20-24/hour, DOE
Full-time hours, 45-50/week
Paid Time Off
Paid Holidays
Retirement Plan
On-the-job Training
Company Apparel
A family-owned, faith-based company that fosters a lighthearted, supportive work culture
To Apply
If you have experience in customerservice, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our CustomerServiceRepresentative position. Submit your resume in Microsoft Word or PDF format through this job ad.
By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
$20-24 hourly 2d ago
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Client Services Associate
Pacer Group 4.5
Customer service representative job in Pottstown, PA
Title: Client Services Associate
Location: Pottstown, PA | Onsite | Full-Time
Please Note: Fresher can also apply
Job Type: Full-time
Job Description:
We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success.
Responsibilities:
Act as the primary point of contact for clients, addressing enquiries promptly and professionally
Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date
Assist clients with service requests, account updates, and troubleshooting issues related to financial products
Analyse client data to identify trends, opportunities for improvement, and potential risks
Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently
Maintain comprehensive records of interactions and transactions in accordance with company policies
Support the onboarding of new clients by providing detailed information and guidance throughout the process
Qualifications:
Proven experience in a client-facing role within US Staffing industry
Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems
Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly
Strong analysis skills with the ability to interpret data and generate actionable insights
Organised, detail-oriented, and capable of managing multiple priorities simultaneously
Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism
This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
$36k-48k yearly est. 4d ago
Customer Service Representative
Cardinal Systems 3.9
Customer service representative job in Schuylkill Haven, PA
Are you ready to dive into a new career?
WE MANUFACTURE FUN!!
Cardinal Systems Inc. is one of the nation's largest technologically advanced manufacturers of galvanized steel walls for in-ground swimming pools. In addition to steel walls, we manufacture steel steps and benches, aluminum coping, liner track, deck drains, liner bead and other custom fabrications.
As a part of our customerservice team, you will work in a team environment to ensure accuracy and best practices in order entry, dealer inquires, and problem solving to develop and maintain high levels of customer satisfaction.
Essential Functions of a CustomerServiceRepresentative:
Answer phones and assist with customer questions and/or requests confidently and completely
Participate in product training to gain a good understanding of product lines, liner patterns, prices, delivery time, drop ship items, various marketing, promotional services, and similar data, as required.
General understanding of the Pool Drawing & Quote Request form
Creating practice quotes in Global Shop
Complete quotes and enter orders accurately (will be double checked while in training)
Responsible for learning product part #s
Gain an understanding of the Return Merchandise Authorization (RMA) process
Responsible for meeting deadlines and department standards
Maintain a high level of customer satisfaction
Demonstrate the ability to be open minded and flexible in thinking and execution of assigned tasks and receptive to new concepts or newly proposed/implemented procedures.
Maintain a level of quality that meets or exceeds the company standard
Qualifications for a CustomerServiceRepresantative
High school diploma or equivalent
Previous experience in an administrative or clerical role.
Prolonged periods of sitting at a desk working on a computer
Ability to occasionally move about in the facility to other departments
Ability to lift up-to 15 pounds
1st Shift - 8:30 AM - 5:00 PM (M-F)
Here's how OUR family takes care of YOUR family:
Top-notch Benefits Package (Medical, Dental, Vision)
Competitive additional benefits package including 401k matching
Generous PTO & 11 Paid Holidays
Paid Parental Leave (Mothers, Fathers, & Adopting Parents)
Fully Paid Short/Long Term Disability & Life Insurance
Clean, Safe, and Comfortable Working Conditions
Cardinal Systems Inc. is a family owned, family-oriented employer that has made employee safety the top priority for over 45 years. Through three generations of family ownership and operation, we continually reinvest in our business to stay on the forefront in quality, service, design, and innovation. Cardinal Systems, Inc. makes it a priority to provide a healthy and safe work environment for its employees.
$28k-34k yearly est. 46d ago
Enterprise Customer Success Representative
Clerri
Customer service representative job in Wayne, PA
Job Description
At Clerri, we're a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we
bring care closer
. Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market.
As an Enterprise Customer Success Representative (CSR), you are the front-line expert responsible for maximizing platform utilization across new and existing client locations within our Strategic DSO portfolio. Your primary mission is to convert non-selling (dormant) locations to active selling status and ensure newly onboarded locations achieve rapid and sustainable adoption. You will achieve this through specialized training, direct engagement with location managers, problem-solving, and driving core product usage. This position will report directly to the Manager of Enterprise Customer Success.
This non-exempt role pays $31.00/hour, and with our variable commission program, offers a total earnings opportunity of up to $78,000 annually - with additional potential through overtime eligibility and participation in our company equity program.
The Day-to-Day
You'll be singularly focused on driving engagement and activation metrics across a high volume of Enterprise locations. This includes (but is not limited to):
Proactively manage a queue of non-selling (dormant) Enterprise locations, identifying barriers to adoption (technical, training, or operational), and executing specialized engagement plans to convert them to active selling status.
Manage the post-launch phase for newly onboarded DSO locations, ensuring site managers and staff are fully trained and integrated with our platform to guarantee rapid and complete adoption.
Act as the primary subject matter expert, delivering virtual or in-person training sessions (individual and group) focused on driving core usage, maximizing system configuration, and accelerating time-to-value (TTV).
Monitor location-level usage data (e.g., login frequency, feature utilization, initial sales) to proactively identify locations at risk of going dormant and intervene with targeted support.
To Be SuccessfulDo these things sound like you? Yes? Good - you're well on your way to being a successful Enterprise Customer Success Representative with us!
You are driven by measurable outcomes (e.g., activation rates, training completion volume).
1+ years of experience in a customer-facing role focused on product adoption, technical support, training, or customer onboarding for a software product.
Demonstrated expertise in delivering product training to small or large groups, both virtually and in-person.
Exceptional problem-solving skills and the ability to triage operational and technical issues effectively.
Experience or familiarity with the Dental Field or working with operational staff within multi-site organizations like DSOs is highly preferred.
You possess excellent communication skills and an empathetic approach to training users with varying levels of technical proficiency.
You have strong multitasking and organizational abilities to manage a high volume of location-level engagements.
You are self-motivated, detail-oriented, and collaborative.
You are legally authorized to work permanently in the US without employer sponsorship.
And you have a bachelor's degree in anything. We mean it! Business, History, Cooking (
actually, that could be incredibly useful
) … anything.
To Thrive
We're an entrepreneurial, creative, and passionate group - and if these things sound like you, you won't just fit in. You'll thrive with us.
You are a self-starter who thrives on the challenge of getting difficult users/locations to adopt new systems.
Experience in the dental industry, specifically understanding practice workflows and staff responsibilities (Office Managers, Hygienists, etc.).
Familiarity with using Salesforce or similar CRM platforms to track user activity, training sessions, and activation milestones.
You take ownership of complex issues and see them through to a final resolution.
No stranger to playing hard and working harder while treating others with respect and dignity.
Our Advantage
If you're asking yourself "what are the perks of working with us?" Don't worry. We've got you covered.
We've been named to the Inc. 5000 list three years in a row - we're growing fast and just getting started
You'll get some skin in the game with employee equity.
Innovation is in our DNA - we're building solutions that matter today and shape the future for providers and patients.
We stand behind and celebrate our core values.
We're not just building a product. We're transforming how care is accessed and sustained, starting with dental.
We put our customers at the center of everything we do-every process, product, and decision is driven by what best serves them.
Honest, two-way communication is how we operate. Every voice matters, and great ideas can come from anywhere.
We celebrate individuality and diversity - when you bring your authentic self to work, we all do better.
You'll experience a culture filled with opportunities to connect in-person and virtually.
And we've got you covered in all the most important benefits: health, 401k match, wellness, disability, employee discounts, flexible PTO and compassionate leave, and more!
Our Commitment to You
Be yourself. Always.
We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.
We want you to be you - because how boring would life be if we were all the same?
About Us
Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients.
Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.
$78k yearly 13d ago
Customer Service Representative
Fastsigns 4.1
Customer service representative job in Pottstown, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$28k-34k yearly est. Auto-Apply 60d+ ago
Automotive Customer Service Advisor - 3940
Tupeloms
Customer service representative job in Douglassville, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 13h ago
Customer Service Agent
Schuylkill 3.2
Customer service representative job in Allentown, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling.
Job Duties
Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries.
Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash.
Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances.
Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team.
Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted.
Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections.
Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient.
Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns.
Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN.
Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate.
Minimum Qualifications
High School Diploma/GED
3 years customerservice or related experience in a call center environment or
2 years previous customerservice, billing, and/or collections experience or
2 years healthcare experience.
Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel.
Proficient in Microsoft Office applications.
Strong work ethic and professional demeanor.
Strong attention to detail, accuracy and efficiency.
Successful completion of DOE and Revenue Cycle Education within 3 months of hire.
Preferred Qualifications
Associate's Degree in Health Care Administration, Finance or Business.
Bi-Lingual (English/Spanish)
Knowledge of medical terminology.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
2100 Mack Blvd
Primary Location:
Mack Building
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
Monday-Friday; 8:00a-4:30p
Department:
1004-13054 CSS-Patient Accounting
$27k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - FBO - PT (43193)
Lehigh Northampton Airport Authority 3.9
Customer service representative job in Allentown, PA
MAJOR RESPONSIBILITIES
Greeting customers, processing requests for various accommodations including hotels, catering and transportation.
Accounting functions for daily collections and nightly reconciliation.
Greeting and handling Customers in a polite and friendly manner.
Professionally communicate over a Unicom and two- way radio.
Clerical duties and light cleaning as assigned. Must be detail oriented with exceptional CustomerService skills.
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
High School diploma
Previous CustomerService Experience.
Ability to handle multiple tasks effectively and accurately within multiple time restraints in a fast paced environment.
Customer focused and analytical with good judgment, able to work under pressure and a team player.
Computer skills.
Read, write and speak English.
Excellent communication and interpersonal skills with the ability to establish and maintain effective working relationships with co-workers, tenants and the general public.
Aptitude to perform responsibilities with a positive attitude and in a professional manner at all times.
Must be available to work nights, weekends and holidays.
Valid driver's license required and maintained that meets insurance requirements.
PHYSICAL REQUIREMENTS
Must be able to bend, kneel, push, pull and lift up to 50 lbs. unassisted
While performing the duties of this job, the employee is required to talk or hear.
The employee is required to sit for long periods of time and use hands and fingers.
Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed.
Handles transactions required to board the aircraft in a timely and efficient manner.
$27k-34k yearly est. 5d ago
Patient Services Representative/Call Center Representative
Us Fertility, LLC
Customer service representative job in Wayne, PA
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a full-time Patient ServicesRepresentative to join our Chesterbrook, Pennsylvania team. The schedule is Monday - Friday 7:30AM to 4:00PM with occasional holidays and working weekends as needed Saturday and Sunday from 6:30AM -1:30PM.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient ServicesRepresentative is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Answers a high volume of phone calls daily
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customerservice
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customerservice essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$26k-35k yearly est. 3d ago
Service Writer I
Cox Enterprises 4.4
Customer service representative job in Allentown, PA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Fleet Services by Cox Automotive Services keeps your fleet moving.
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.
FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also servicescustomers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you!
DUTIES
* Help answer phones and assist servicecustomers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc.
* Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time.
* Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items.
* Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system.
* Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician.
* Obtain customers approval for all repairs and services performed.
* Dispatching and assigning shop work to technicians
* Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customerservice, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles.
* Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair
* Creating and fostering good working relationships with customers, vendors, and company partners.
* Maintaining quality service by establishing and enforcing organization standards and safety policies.
REQUIREMENTS
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
* Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors.
* Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs
* Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
* General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations.
* Demonstrated ability to multi-task and apply initiative.
* Positive attitude, good instincts, and self-motivation
Excellent organizational skills and the ability to balance a variety of tasks
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$26.7-40.1 hourly Auto-Apply 56d ago
Client Specialist Key
Knitwell Group
Customer service representative job in West Brandywine, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
Zamboni Operator | Part-Time | PPL Center
Oakview Group 3.9
Customer service representative job in Allentown, PA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown.
Responsibilities
* Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
* Work with the facilities department to provide optimal ice conditions for all ice events.
* Oversee aspects of ice installation and removal.
* Assist operations department to expedite event conversions.
* Other duties as assigned.
Qualifications
* Must be a trained operator for Zamboni Ice Resurfacing machines
* Solid understanding of OSHA rules and regulations
* Must be comfortable working in very cold or very hot conditions for long periods of time
* Must be able to stand, bend and stoop for long periods of time
* Must be able to climb stairs/ladder
* Ability to adhere to building policies and event requirements
* Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
* Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14-19 hourly Auto-Apply 11d ago
Guest Services Representative (PT)
Spooky Nook Sports 3.5
Customer service representative job in Manheim, PA
The Guest ServicesRepresentative is responsible for welcoming all Spooky Nook Sports guests and providing an inviting, fun and healthy experience for all faculty members and visitors. This position requires paramount customerservice skills.
Schedule: Weekend and evening availability is required as they will make up the majority of hours.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
PA State Police criminal history record,
PA Child Abuse Clearance, and
FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child care
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Acts as central resource for entire Spooky Nook Sports community
Promotes Spooky Nook Sports programming and provides related information to existing and potential customers
Responds to various inquiries by guests in the facility and over the phone
Remains calm during member/participant interactions involving urgent or stressful matters
Processes payments for internal programming registrations, memberships dues, and daily fees
Follows all cash handling policies and procedures
All other duties as assigned
Requirements
PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer).
NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
18 years of age or older
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
Working Conditions
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 40 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.
Salary Description $12/hr
$12 hourly 12d ago
Customer Service Coordinator - Full Time
Goodwill Keystone Area 3.7
Customer service representative job in Lionville, PA
CustomerService Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customerservice of the store. Serving customers to enrich their shopping experience within the communities we serve.
Duties and Responsibilities
* Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
* Represents Goodwill Keystone Area in a positive manner by providing excellent customerservice at all times to all customers, donors and other employees.
* Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor.
* Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures.
* Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures.
* Perform opening and closing of the store as assigned by the manager.
* Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to CustomerService Manager as needed.
* Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager.
* Supports and promotes organizational programs and special events as required.
* Perform any other assignments designated by management team.
* Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
* Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager.
Donor ServiceRepresentative
Merchandise Processor
Sales Associate
Utility Associate
#INDGLP
$24k-31k yearly est. 13d ago
HVAC Call Center Specialist
Dibiase Heating and Cooling Company
Customer service representative job in Coatesville, PA
Job Description
DiBiase Heating and Cooling Company of Coatesville, PA is recruiting a full-time HVAC Call Center Specialist to deliver world-class customerservice to our clients. Several flexible working schedules are available for full time. Our HVAC HVAC Call Center Specialist earn an hourly wage of $16.00 to $18.00/hr. You'll also be eligible for awesome benefits that include 100% company-paid medical, dental, life, short term and long term disability, up to 15 days paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, spiff programs, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings to aid in your success! Are you an experienced and outgoing CSR who is seeking a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? Do you feel that you are the right fit for this CSR position? If yes, we can't wait to meet you!
ABOUT DIBIASE HEATING AND COOLING COMPANY
Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customerservice experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!
A DAY IN THE LIFE AS AN HVAC CALL CENTER SPECIALIST
As an HVAC Call Center Specialist, you enjoy being the voice of our company and providing superb service to our clients. You play a big part in keeping our office running smoothly. Thanks to your positive and friendly disposition that radiates through the phone, in an email, or in a text message, our clients enjoy doing business with us. at all times whether by phone, email, or text message!
Besides answering phones, scheduling appointments, and resolving customer issues, you will find other work to be done. You're never bored because there are always a variety of office tasks that you can help with. Since you are a proud member of our office, you keep things clean and well organized. You love that you get to interact with people every day and enjoy keeping busy with training on customerservice skills and software!
This is not a remote position. Part time is available.
CSR QUALIFICATIONS
At least two (2) years of related experience in the HVAC Industry.
Ability to multi-task required.
High school diploma or GED
Can type at least 50 WPM
Computer and MS Office Suite proficiency
Have a positive personality
Phone Etiquette
Ability to problem solve
Independently prioritize tasks based on importance
BENEFITS:
Health Insurance
Dental insurance
Vision insurance
Health savings account
401 (k) matching
Retirement plan
Life insurance
Paid time off
Professional development assistance
Referral program
Employee discount
Call Center HVAC experience required. Do you genuinely love the service industry? Do you have great interpersonal skills? Are you an organized and detail-oriented professional? Do you think that you can solve issues for all kinds of clients with professionalism and patience? Is being an excellent communicator like second nature? Do you manage your time well and prioritize multiple tasks effectively? Are you a CSR who is great at interacting with people on the phone? Are you proud of your phone etiquette? If so, apply now to be our next HVAC CustomerService Rep!
$16-18 hourly 11d ago
Inside Sales Representative
Ideal Concepts 3.9
Customer service representative job in Allentown, PA
Through our robust training program, you will learn how to use our technology effectively while becoming an expert in your field whether you are a brand new to the industry or a sales veteran.
Our technology will allow you to connect with live transfers from our lead qualifications team that have a high possibility of ending in a sale. This relieves our agents from the burden of constant outbound dialing. This role has a strong compensating package that includes a base wage combined with an uncapped bonus that has the potential to put you over six figures! We also run daily financial incentives that add additional income and enhance the fun! We stand out in this industry because of our technology and motivation to provide our agents with a positive sales experience.
Job Description
This is a phone-based insurance sales role where you will connect with live inbound transfers from our Lead Qualification team to sell primary and supplemental insurance products. Bring your experience in conducting needs analysis and cross selling, and we will teach you the rest! New to sales? That is fine. Bring your charisma and phone presence and we will teach you how to run an effective sales cycle. With us, you can build your career and will become a subject matter expert in the insurance industry. We are a company that invests in its own success stories, so your dedication success with us can lead to lots of growth potential.
Our mission is to provide flawless solutions to every client, every time! This is what makes Ideal concepts stand out! Our consultative sales approach allows every client to be matched with plans that best suit their needs. This is accomplished by partnering with our top-rated companies and offering a robust line of products. The remarkable service we provide allows our agents to maintain their clients for life. This enables you to maintain strong relationships with your clients while speaking to new buyers every day.
Advantages of being a sales representative with Ideal Concepts:
Progressive acclimation into the role through a structured training
Excellent benefits package (100% premium covered)
Base pay compensation
Ability to make a 50,000 in bonus upon hitting 100% of your goal with potential of making more upon exceeding goals
Additional bonus incentives run daily on the sales floor and are paid for instantly, In addition to monthly contests
Opportunity for advancement! Promotions depend on your ability to hit and exceed goals and not based on seniority
Resident license is reimbursed
Completely free live leads provided to you every shift
Extensive product portfolio to offer all clients the right coverage for their needs
Dedicated support and training from our experienced sales management team
Grow your income significantly year after year
Key Responsibilities
Sell to company provided, live leads connected through our proprietary sales software
Build comprehensive policies through a consultative, needs based sales approach
Generate electronic rate quotes
Service active client base for new sales opportunities
Qualifications
2 years of sales experience (preferred) in any of the following related fields: auto sales, inside sales, outside sales in a B2B or B2C environment, any retail with quotas and cross selling or upselling experience. If you don't have any, but love talking to people, have a great charisma and want to build a stable career in sales, still apply!
Outbound call ability, needs analysis and cross selling experience is a plus
The ability to overcome sales objections and close over the phone
Benefits
Employee Health and Supplemental Insurance premiums, including Life insurance, paid 100% by the company *
Competitive 401k plan with company match
Generous Paid time off (PTO) plan
Paid Holidays
How Ideal Concepts Supports Your Success
You will utilize our proprietary cutting-edge software that allows customized solutions for every client
Marketing solution designed to provide leads with the highest probability of a successful sale
Comprehensive hands-on paid training to ensure you are the most efficient agent you can be
You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself
You will be a part of a collaborative environment that encourages problem-solvers and outside the box thinkers to find solutions and achieve excellence
Who We Are
Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agent through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property & Casuality as well as suite of supplemental insurance products.
As an employee of Ideal Concepts, Inc. you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity, tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing Companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
As part of taking care of our employees, Ideal Concepts provides an
excellent
benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance. This will allow you to take care of yourself without worrying about increasing healthcare costs. You will also have access to a competitive 401k plan program where the company matches a portion of your employee contributions.
*Supplemental benefits such as Dental, vision, accident, critical illness, and life insurance are subject to state availability and will only be provided if available in your state of residence.
Ideal Concepts, Inc. / InsureMe, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.
$60k-84k yearly est. Auto-Apply 60d+ ago
Inside Sales Representative - Mid Atlantic
Jitterbit 4.3
Customer service representative job in Allentown, PA
Jitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently.
For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally.
Job Description
Are you a sales powerhouse? Jitterbit is seeking top-tier talent for the role of Inside Sale Representative.
As part of our dynamic team, you'll drive SMB sales success in a designated territory, shaping the digital landscape for our clients. With a focus on our cutting-edge iPaaS solutions, application development, and EDI, you'll be at the forefront of innovation.
Your mission will be to:
* Cultivate a robust pipeline of new business opportunities within an assigned territory
* Forge meaningful connections with decision-makers
* Lead the charge in closing deals to meet and exceed targets
* Collaborate seamlessly with internal teams to drive success
* Showcase our game-changing solutions through compelling presentations and demos
* Leverage the latest sales tech stack to amplify your impact
#LI-AK
Qualifications
Are you ready to make your mark? Here's what we're looking for:
* A proven track record of success in B2B technology sales
* Mastery of the sales cycle, from prospecting to closing
* Fearless in engaging with SMB decision-makers
* A strategic thinker with a knack for problem-solving
* Tech-savvy and eager to learn about our innovative products
* Excellent communication skills, both verbal and written
* A passion for exceeding expectations and driving results
* BA or BS Degree or equivalent experience
Additional Information
What You'll Get:
* Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
* Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
* Career development and mentorship
* A flexible, remote-friendly company with personality and heart
Please be advised that Jitterbit does not:
* Conduct interviews through unsecure messaging platforms.
* Request sensitive personal information, such as social security numbers or bank details, during initial contact.
* Require payment or fees from applicants at any stage of the hiring process.
* Offer unrealistic salaries or benefits packages.
#LI- AK
Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
$60k-78k yearly est. 46d ago
Call Center Representative
Schuylkill 3.2
Customer service representative job in Pottsville, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Provides incoming call handling for hospital sites and emergency lines. Responsible for answering incoming calls, transferring calls appropriately, and administrative duties. Issues critical alerts and codes based on requests from clinical and operational departments.
Job Duties
Answers all calls in a courteous and professional manner.
Provides general information to callers concerning physician office telephone numbers, area codes and hospital listings.
Utilizes LVHN's current EMR system to provide callers information regarding patients' room numbers, telephone numbers and discharge dates.
Screens critical care and do not announce patient phone calls for LVHN.
Contacts providers according to daily on call schedules and makes immediate changes as necessary.
Assists in the troubleshooting, testing, maintenance, and design of internal communication systems.
Updates physician and physician office information on an as needed basis.
Determines the purpose of caller and forwards the incoming calls to the appropriate staff member or voice mailbox.
Alerts and directs staff to critical situations such as Codes and Alerts according to each distinct procedure.
Places and documents international and long distance calls for colleagues and patients.
Minimum Qualifications
High School Diploma/GED
1 year customerservice experience
Ability to maintain effective interpersonal relationships.
Excellent communication skills both written and verbal.
Strong customerservice orientation.
Effectively deals with multiple and changing priorities.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
700 E Norwegian St
Primary Location:
Lehigh Valley Hospital- Schuylkill
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
per diem hours will vary based on department needs
Department:
1024-00127 Communications
$32k-39k yearly est. Auto-Apply 60d+ ago
Client Specialist Key
Knitwell Group
Customer service representative job in Downingtown, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
Zamboni Operator | Part-Time | PPL Center
Oak View Group 3.9
Customer service representative job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
Work with the facilities department to provide optimal ice conditions for all ice events.
Oversee aspects of ice installation and removal.
Assist operations department to expedite event conversions.
Other duties as assigned.
Qualifications
Must be a trained operator for Zamboni Ice Resurfacing machines
Solid understanding of OSHA rules and regulations
Must be comfortable working in very cold or very hot conditions for long periods of time
Must be able to stand, bend and stoop for long periods of time
Must be able to climb stairs/ladder
Ability to adhere to building policies and event requirements
Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14-19 hourly Auto-Apply 8d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Muhlenberg, PA?
The average customer service representative in Muhlenberg, PA earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Muhlenberg, PA
$31,000
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