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  • Customer Service Specialist - 98052

    Globe Life Ail 4.6company rating

    Customer service representative job in Pasco, WA

    Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼 Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits Weekly pay + performance bonuses Flexible schedule - work from home Full training provided, no experience required Career advancement opportunities Team trips, contests, and events Supportive and positive work environment Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with benefits enrollment and account questions Handle confidential information with professionalism Resolve client issues and follow up promptly Maintain accurate records and documentation Requirements Excellent communication & listening skills Self-motivated, adaptable, and reliable Positive attitude and willingness to learn Comfortable working in a remote environment Pay & Career Growth Average first-year earnings: $62k-$80k Annual earning potential grows by ~$25k per year Merit-based promotions - leadership opportunities available 📌 Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps! Equal Opportunity Employer Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry.
    $62k-80k yearly Auto-Apply 2d ago
  • Auto Customer Service Reps

    Corwin Ford Tri-Cities

    Customer service representative job in Pasco, WA

    1225 North Autoplex Way, Pasco, WA 99301 Dealership Accounting AdministratorAccounting Experience is Required $22/Hour + Great Benefits!Career Advancement into a Controller! Dealership Accounting Experience is Preferred Corwin Ford Tri-Citiesis seeking to hire a motivated Dealership Accounting Administrator to join our established accounting team. This is a great opportunity for an experienced accounting professional whos ready for more responsibility, career advancement into a Controller, and the stability that comes from working with one of the most trusted dealer groups in the region. Apply now for this great opportunity! As a proud member of the Corwin Auto Group, we offer a clearly defined career path, pay-scale, and personal growth plan to our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. We offer: $22/hour based on experience Medical, Dental & Vision Benefits Paid Vacation, Holidays & Sick Time 401(k) with Company Match Clear advancement path to a Controller with leadership mentorship Supportive, family-oriented work environment where your contributions matter Key Responsibilities: Oversee daily accounting operations including AP/AR, deal posting, and bank reconciliations Work with external auditors and tax consultants to ensure compliance with local and federal regulations. Prepare taxes and ensure timely payments. Assist in annual year-end audits. Monitor financial controls, ensuring adherence to dealership policies and procedures. Assist with month-end closings and financial statement preparation Maintain schedules and ensure accuracy of all accounting records Ensure compliance with manufacturer and dealership reporting standards Train and mentor office staff while fostering a positive team culture Work closely with management to improve efficiency and streamline processes What Were Looking For: 4-year accounting degree or combination of 2-year accounting associate degree and related experience Strong working knowledge of general ledger, schedules, and reconciliations Experience supervising or mentoring a small team is a plus Proficiency with dealership management software (CDK, Reynolds, Dealertrack, etc.) Positive attitude, high integrity, and desire to advance within the organization Strong organizational and time management skills Excellent written and verbal communication skills Positive attitude and respect of co-workers Valid Drivers License with good driving history Please upload your resume. Completing the online assessment will grant you priority consideration! W e are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service
    $22 hourly 11d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service representative job in Pasco, WA

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative -Pasco Office

    Basin Disposal

    Customer service representative job in Pasco, WA

    BASIN DISPOSAL INC Job Type: Full-Time Monday-Friday 7:45am - 4:45pm We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Benefits * Health Insurance * Dental / Vision Insurance * 401(k) Retirement Plan * Company-Sponsored Retirement Plan Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 7d ago
  • Customer Service & Sales Representative

    Spi LLC 4.0company rating

    Customer service representative job in Kennewick, WA

    The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Customer service representative job in Kennewick, WA

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) Bonus based on performance Training & development ROLE DESCRIPTION: Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Fluent in Spanish and English. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 14d ago
  • Customer Service Rep(07168) - 101 S. Washington St.

    Domino's Franchise

    Customer service representative job in Kennewick, WA

    Answering phones, computer skills, math skills, itemizing pizza's, cleaning duties, great people skills, positive attitudes! Qualifications Be dependable and able to read. Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 1d ago
  • Customer Service Representative

    Vets Hired

    Customer service representative job in Hermiston, OR

    Job Description The Customer Service Representative provides world-class service to patients by handling inquiries, managing payments, and supporting overall departmental efficiency. This role serves as a key point of contact at the front desk and by phone, ensuring a positive and professional experience for all patients. Responsibilities Essential Job Functions: Accurately take and document messages from patients by phone or in person, following established guidelines and ensuring timely delivery. Assist patients with inquiries in person or via phone and support related administrative departments as needed. Provide courteous, professional customer service at the front desk and over the phone (answering within three rings). Request and process information and payments while maintaining a helpful, respectful approach. Personal Traits, Qualities, and Aptitudes: Ability to deliver superior customer service. Accountability and ownership of assigned responsibilities. Commitment to learning and maintaining strong knowledge of the revenue cycle. Ability to work efficiently, accurately, and maximize available resources. Qualifications Education: Preferred: High School Diploma or equivalent. Desired: Associate Degree in Business Administration or related field. Experience: Minimum of 2 years of experience in a hospital or similar environment preferred. Bilingual skills (especially EnglishSpanish) preferred. Ability to work effectively with a culturally diverse population.
    $29k-38k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Craig Griffiths-State Farm Agent

    Customer service representative job in Richland, WA

    Job Description*Seeking Bilingual Spanish Applicants* Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $33k-42k yearly est. 30d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Customer service representative job in Pendleton, OR

    At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Bank Rep

    Global Channel Management

    Customer service representative job in Pendleton, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Sales experience preferred • Customer service experience preferred • Strong communication and customer relationship skills • Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2 Saturdays per month - 9:00AM -12:00PM. Additional Information $14/hr 6 months
    $14 hourly 4h ago
  • Part-Time Guest Service Representative/Front Desk Clerk

    Northwest By Southern Hospitality

    Customer service representative job in Richland, WA

    Courtyard by Marriott Richland managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $29k-37k yearly est. 10d ago
  • Inside Sales Representative (Signs & Graphics)

    Mustang Signs

    Customer service representative job in Kennewick, WA

    Take Your Talent Somewhere Itll Shine Are you a natural communicator who enjoys helping customers find the right solution? Do you thrive in a fast-paced environment where every conversation can spark a new opportunity? At Mustang Signs, youll use your relationship-building skills and solution-oriented mindset to help businesses stand out with high-impact signage and branding. From eye-catching sign packages to full-scale installations, youll be the voice that guides customers through their optionsand the link that keeps projects moving smoothly from first call to final install. And when the workday wraps up? Youll get to live in one of the most beautiful, affordable regions in the country Washingtons Inland Northwest, where adventure, community, and balance come naturally. Why Inside Sales Professionals Love Working Here 100% Company-Paid Health Insurance Premiums for Employees Plus optional vision and dental plans. 401(k) with 4% Company Match Because your future matters. Relocation Support Thinking about moving? Well help make it happen. Paid Time Off & Holidays Because rest fuels results. Real Growth Opportunities Advancement paths, professional development, and ongoing training. Supportive, Team-First Culture We celebrate wins and help each other succeed. Why the Inland Northwest? Lower cost of livingthan most metro areas No state income taxin Washington Short commutes, clean air and wide open spaces World-class outdoor recreationright outside your doorrivers, trails, mountains, wine country, and more Vibrant localcommunities with great food, arts and culture What Youll Do As an Inside Sales Representative, youll be a key player in creating great customer experiences. From first contact to signed proposals, you'll help business owners, developers, contractors, and property managers choose signage that brings their vision, and goals, to life. Quickly respond to inbound inquiries and follow up with warm leads Manage a high volume of leads, notes, and pipelines using ERP & CRM tools Ask discovery questions to understand client needs, timelines, and project scope Prepare accurate quotes and proposals for signage and branding solutions Guide clients through the sales process with clear communication and proactive support Coordinate with design, project management, and install teams to hand-off projects smoothly Make outbound contact to nurture prospects and re-engage past customers Represent Mustang Signs with professionalism and enthusiasm What You Bring Required: Comfortable managing an EXTREME volume of conversations and priorities at the same time Proven experience in B2B sales, account management, and customer-facing roles Strong communication, presentation, and relationship-building skills A proactive, self-driven, and highly organized attitude Valid drivers license and clean driving record A genuine passion for helping clients succeed Preferred (but not required): Experience in signage, construction, commercial real estate, marketing or related industries Willingness to relocate for the right opportunity Youll Be a Great Fit If You Enjoy connecting with people and guiding them toward the best solution Work well under pressure and competing priorities Take pride in accuracy, follow-through, and outstanding customer service Are energized by varietyeach project, brand, and customer is different Want a career in a growing company with room to advance Value teamwork, craftsmanship, and integrity Are looking for a long-term career with a company that invests in your growth Help Businesses Stand Out and Build a Career that Shines If you're ready to use your multi-tasking and communication skills, and customer-first mindset to make a visible impact across our community, wed love to meet you. Apply todayand start your next chapter with Mustang Signs.
    $44k-73k yearly est. 23d ago
  • Customer Service Representative - PT

    Basin Disposal

    Customer service representative job in Pasco, WA

    BASIN DISPOSAL INC Job Type: Part-Time Monday-Friday Available Schedules: 9:00am-2:00pm / 11:00am - 4:00pm We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Job Type: Part-time Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 7d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Customer service representative job in Pendleton, OR

    Job Description At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. 3d ago
  • Customer Service Rep(07185) - 517 S. 9th Avenue

    Domino's Franchise

    Customer service representative job in Walla Walla, WA

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-42k yearly est. 60d+ ago
  • Bank Rep

    Global Channel Management

    Customer service representative job in Pendleton, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Sales experience preferred • Customer service experience preferred • Strong communication and customer relationship skills • Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2 Saturdays per month - 9:00AM -12:00PM. Additional Information $14/hr 6 months
    $14 hourly 60d+ ago
  • Inside Sales Representative (Signs & Graphics)

    Mustang Signs

    Customer service representative job in Kennewick, WA

    Take Your Talent Somewhere It'll Shine Are you a natural communicator who enjoys helping customers find the right solution? Do you thrive in a fast-paced environment where every conversation can spark a new opportunity? At Mustang Signs, you'll use your relationship-building skills and solution-oriented mindset to help businesses stand out with high-impact signage and branding. From eye-catching sign packages to full-scale installations, you'll be the voice that guides customers through their options-and the link that keeps projects moving smoothly from first call to final install. And when the workday wraps up? You'll get to live in one of the most beautiful, affordable regions in the country-Washington's Inland Northwest, where adventure, community, and balance come naturally. Why Inside Sales Professionals Love Working Here 100% Company-Paid Health Insurance Premiums for Employees - Plus optional vision and dental plans. 401(k) with 4% Company Match - Because your future matters. Relocation Support - Thinking about moving? We'll help make it happen. Paid Time Off & Holidays - Because rest fuels results. Real Growth Opportunities - Advancement paths, professional development, and ongoing training. Supportive, Team-First Culture - We celebrate wins and help each other succeed. Why the Inland Northwest? Lower cost of living than most metro areas No state income tax in Washington Short commutes, clean air and wide open spaces World-class outdoor recreation right outside your door-rivers, trails, mountains, wine country, and more Vibrant local communities with great food, arts and culture What You'll Do As an Inside Sales Representative, you'll be a key player in creating great customer experiences. From first contact to signed proposals, you'll help business owners, developers, contractors, and property managers choose signage that brings their vision, and goals, to life. Quickly respond to inbound inquiries and follow up with warm leads Manage a high volume of leads, notes, and pipelines using ERP & CRM tools Ask discovery questions to understand client needs, timelines, and project scope Prepare accurate quotes and proposals for signage and branding solutions Guide clients through the sales process with clear communication and proactive support Coordinate with design, project management, and install teams to hand-off projects smoothly Make outbound contact to nurture prospects and re-engage past customers Represent Mustang Signs with professionalism and enthusiasm What You Bring Required: Comfortable managing an EXTREME volume of conversations and priorities at the same time Proven experience in B2B sales, account management, and customer-facing roles Strong communication, presentation, and relationship-building skills A proactive, self-driven, and highly organized attitude Valid driver's license and clean driving record A genuine passion for helping clients succeed Preferred (but not required): Experience in signage, construction, commercial real estate, marketing or related industries Willingness to relocate for the right opportunity You'll Be a Great Fit If You Enjoy connecting with people and guiding them toward the best solution Work well under pressure and competing priorities Take pride in accuracy, follow-through, and outstanding customer service Are energized by variety-each project, brand, and customer is different Want a career in a growing company with room to advance Value teamwork, craftsmanship, and integrity Are looking for a long-term career with a company that invests in your growth Help Businesses Stand Out and Build a Career that Shines If you're ready to use your multi-tasking and communication skills, and customer-first mindset to make a visible impact across our community, we'd love to meet you. Apply today and start your next chapter with Mustang Signs.
    $44k-73k yearly est. 7d ago
  • Customer Service Representative -Walla Walla

    Basin Disposal

    Customer service representative job in Walla Walla, WA

    BASIN DISPOSAL INC - Walla Walla Job Type: Full-Time Monday-Friday 8:15am - 5:15pm We are looking for a customer-oriented service representative for our Walla Walla location. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Benefits * Health Insurance * Dental / Vision Insurance * 401(k) Retirement Plan * Company-Sponsored Retirement Plan Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 7d ago
  • Customer Service Rep(07250) - 2212 Island ave.

    Domino's Franchise

    Customer service representative job in La Grande, OR

    We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 18 years of age. Pass a Criminal Background check. Qualifications Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Additional InformationAnswer Phones, make pizzas, greet customers, clean, energetic, trustworthy, fast paced
    $29k-38k yearly est. 13d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Pendleton, OR?

The average customer service representative in Pendleton, OR earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Pendleton, OR

$33,000
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