BDC Customer Care Specialist
Customer service representative job in Macon, GA
Responsibilities:
The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. .
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service BDC Representatives in a team based environment.
Facilitate timely follow up on all inquiries as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Pass drug testing, background investigation/interview and pre-employment assessment.
Benefits:
Competitive Pay Plan
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyLead Customer Service Representative - Houston County
Customer service representative job in Warner Robins, GA
Accountable for the delivery of exceptional customer service through efficient managing of customer interactions and assumes a role in developing new customer relationships and enhancing existing relationships.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service
Recommends, explains and opens new deposit accounts for customers
Complete all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customers' needs are promptly and accurately satisfied and all security and legal requirements are met.
Assist customers with Debit card questions
May perform various administrative and other duties related to the operational function
Prepares various activity reports and information as needed
Performs other task requests as they relate to the bank and its functions
May sign such items as certified or cashier's checks and guarantees signatures
Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes. Maintains confidentiality of customer accounts
Handles customers' complaints related to the bank's services, explains service charges and follows through on misdirected items or errors
Research and resolves customers problems by serving as a liaison between the customer and the appropriate bank area
Answer inquiries and provide information on various accounts, loan balances and other banking services
Assumes lead role in generating new customers relationship and expanding existing customers relationships
Identifies customers' needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation.
Refers customers to specialize products and services to the appropriate area and/or person
Works closely with Deposit Operations to assist customers with Online Banking and Bill Pay questions or problems
Originates wire transfer for customers as needed
Handle specific customer paperwork on request
Performs other task request by Banking Center Manager as they relate to the bank and its functions
Ensures on-going product knowledge training and self-development
Back up Teller line main functions on a case-by-case basis
Lead Duties:
Support CSRs with training, updates, product and system knowledge
Go to person for complex customer needs
Assist with CSR staffing for your branch and other branches when needed
Managing time and attendance for CSRs in your location, in some locations this may include backup to the Head Teller and their position; may also include other branches where assistance is needed
Be prepared to train other CSR's and backup CSR's when requested by management
Be available to partner with the Retail Operations Manager and Officer for special projects, product development, and other tasks which require your support
Performs other duties as assigned
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required. Bachelor's degree preferred.
CSR experience for minimum of 5 years.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees
Excellent Organizational and Time Management Skills
Computer Literacy
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
POSITION SPECIFIC COMPETENCIES:
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Requires extensive contact with the public.
Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time.
Receiving currency from all sources causes environment to be slightly unclean.
Must have the ability to handle stressful situations when dealing with upset customers.
Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED
Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: Directly responsible for managing CSR's at assigned location.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Customer Service
Customer service representative job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Relationship Specialist - Macon/Warner Robins, GA
Customer service representative job in Warner Robins, GA
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within the Macon, Warner Robins, GA markets and travel within their assigned territory.
You Are:
* Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
* Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
* Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
* Dedicated. you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.
You Will:
* Use critical thinking to assess business and risk situations and make decisions with little oversight.
* Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
* Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
* Manage, service, and balance risk on customer accounts
* Manage existing accounts and drive new growth opportunities.
* Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
* A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
* A valid driver's license with reliable and dedicated transportation.
* Ability and desire to frequently travel 50-75% within your market to support our current and prospective customer base.
* Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
* Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
* A strong understanding of portfolio management, risk, and new business development.
* Ability to work independently and autonomously when needed as well as part of a team.
* Ability to use and understand technology required for your position such as mobile applications and software.
* High level of accountability towards local goals and business targets.
Nice to Have's:
* Previous auto industry or financial services experience
* Experience with Google Workspace, Salesforce, Tableau
What We Offer:
* Competitive pay
* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
* Immediately vested 401K (US) or RRSP (Canada) with company match
* Paid Vacation, Personal, and Sick Time
* Paid maternity and paternity leave (US)
* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
* Robust Employee Assistance Program
* Employer paid Leap into Service Day to volunteer
* Tuition Reimbursement for eligible programs
* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
* Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Auto-ApplyContinuous Care Engagement Specialist
Customer service representative job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Customer Service Representative
Customer service representative job in Macon, GA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Customer Service / Sales Representative
Customer service representative job in Macon, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative
Customer service representative job in Macon, GA
About the role Employee will exercise professionalism in answering phones, responding to customer requests, servicing customers at the sales counter, and assisting account managers in satisfying customer need. This position reports to the Customer Service Manager.
Fulltime, Hours typically 8\-5 or 7:30 to 4:30
Overtime can be required
Location: Macon
Salary range is based on experience:
Responsibilities
Direct contact with customers, by phone or at sales counter
Taking orders from customers and keying orders accurately in the computer system
Checking inventory and along with other general office clerical functions.
Directly assisting the account managers
Employee will attend weekly meetings, work with others as a team, occasionally deliver parts to a customer, and occasionally assist with warehouse functions.
Employee will perform other tasks as assigned or needed by supervisor that employee can safely perform.
Requirements Candidate requirements
HS Diploma\/GED request
Must have 2 to 4 years parts sales experience and computer skills
Successful candidates must submit to post offer pre\-employment physical examination, drug screen, and have an acceptable 3\-year Motor Vehicle Report as may be required by current company policy.
The employee is frequently required to:
stand; walk; stoop, kneel, crouch or crawl and be able to sit and climb or balance
handle or feel, reach with both hands and arms; and talk or hear.
regularly lift and\/or move up to ten pounds, frequently lift and\/or move up to fifty pounds
use of various measuring tools, basic math skills and basic computer skills.
have excellent verbal and written communication skills are required.
drive various vehicles to include, trucks and forklifts.
Work involves:
moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and\/or loud noises.
Work environment involves some exposure to hazards, chemicals, or physical risk, which require following basic safety precautions to include the use of PPE.
For the most part ambient room temperatures, lighting and traditional office equipment as found in typical office environment.
Benefits Benefits
Medical, dental and vision coverage
401k with match
ESOP (Employee Stock Ownership Plan)
Company paid short\-term and long\-term disability
Employee assistance program
Life & ADD
Paid time off and holidays
And more…
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Customer Service Rep
Customer service representative job in Centerville, GA
About
the
Role:
Auto-ApplyCustomer Service Representative
Customer service representative job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
Auto-ApplyCustomer Service Representative ~ Customer Experience Agent
Customer service representative job in Forsyth, GA
🌿 Customer Service Representative
📍 🕒
Full-Time
| 💼
Hourly + Performance Incentives
Help Us Create Lawns People Love!
At Turf Magic, we believe great lawns begin with great people. We're not just growing grass - we're growing relationships. As a Customer Service Representative, you'll be the friendly voice that ensures every customer interaction reflects our passion, professionalism, and purpose. If you thrive in a fast-paced, people-focused environment, we want you on our team!
🌱 Our Mission
To deliver premium lawn care services while fostering lasting relationships through honesty, reliability, and unmatched customer care. We treat every lawn like it's our own, and every customer like family.
💚 Our Core Values - The Roots of Turf Magic
Integrity
We will always do the right thing, even when no one else is watching.
Accountability
We understand that our actions, words, and decisions define who we are. Good or bad, we own our decisions!
Inclusion
We respect others, ensuring an atmosphere of respect, dignity, and acceptance.
Accept Challenge
We have the heart and desire to roll our sleeves up and embrace the hard stuff! Meet every challenge head-on.
Motivation
We strive to be better every day. This is the mindset that ensures success!
💬 What You'll Do
Serve as the first point of contact for customer inquiries via phone, email, and chat.
Resolve service-related issues with patience, professionalism, and efficiency.
Schedule appointments, manage service changes, and maintain accurate customer records.
Proactively reach out to clients for service follow-ups and satisfaction checks.
Collaborate closely with field teams and operations to ensure customer needs are met.
🧠 Who You Are
A problem-solver with a positive attitude and excellent communication skills.
Empathetic, calm under pressure, and truly enjoy helping people.
Organized, detail-oriented, and thrive in a structured but fast-moving environment.
✅ Requirements
High school diploma or equivalent (Associate's or higher preferred).
1-2 years of customer service experience (preferably in a service-based industry).
Strong phone and computer skills.
Availability to work regular business hours, with occasional flexibility.
🎁 What We Offer
Competitive pay with performance-based bonuses
Health, dental, and vision benefits
Paid time off and holidays
Supportive team environment with growth opportunities
Training and development programs
A mission-driven culture that values YOU
✨ Be the Voice of Turf Magic
If you're ready to be part of a company that puts people first - from our clients to our employees - and help us grow the magic.
🌐
******************
Customer Service Rep(05787) - 50 Surrey Plz
Customer service representative job in Hawkinsville, GA
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative for Disribution Services
Customer service representative job in Hawkinsville, GA
Join us at
ECP
- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities
SUMMARY
Responsible for managing assigned customer service accounts and performs specialized activities involving the receiving, processing, and verification of supply and equipment purchases.
ESSENTIAL DUTIES AND RESPONSIBILITES
Manages assigned customer accounts; interviews and corresponds with customers to ascertain needs; receives, processes, and verifies customer supply and equipment orders; advises customers of new products and services; schedules delivery dates.
Answers and responds to incoming calls regarding customer accounts; expedites emergency orders and reviews and approves special order requests.
Manages customer complaints; handles problem invoices; investigates delayed deliveries; documents and processes claims for damaged supplies and equipment.
Maintains records pertaining to items purchased, costs, delivery, product performance, account status, and inventories; monitors product price information.
Confers regularly with outside sales team, warehouse personnel, and other customer service representatives to discuss customer satisfaction and service enhancements.
Keeps current of new products and services and changing market trends
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
Performs other duties as necessary to ensure the success of the System.
SKILLS AND ABILITIES
Working knowledge of customer service and sales strategy techniques.
Knowledge of elementary bookkeeping methods.
Working knowledge of word processing including Word, Excel, and Outlook.
Ability to make mathematical calculations and maintain records.
Ability to follow oral and written instructions.
Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
Ability to maintain effective working relationships with customers, fellow associates, and provide quality customer service.
MINIMUM QUALIFICATIONS
High School Diploma (GED).
SUPERVISORY RESPONSIBILITIES
None
LANGUAGE SKILLS
Ability to read and interpret document such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with telephone customers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Groupwise E-mail Microsoft Excel Microsoft Word
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICIAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
EEO / M / F / D / V / Drug Free Workplace
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Auto-ApplyParking Services Specialist
Customer service representative job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist.
Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
Maintain databases to provide accurate information and reports weekly.
Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
Compile and verify weekly/monthly reports within specified deadlines.
Manage accounts payable for all purchases.
Manage invoicing to third party vendors and ensure payment is made.
Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
Assist with towing and booting of vehicles in FVSU parking lots.
Assist FVSU public safety officers and security guards as needed.
Assist with various citation collection efforts as directed by management.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
High School Education or GED required
Valid Georgia driver's license and meet driving record criteria established by the Department
Excellent written and verbal communication skills
Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
Minimum of two years of relevant experience, preferable in parking.
Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
Must be able to operate efficiently and effectively in a fast-paced, changing environment.
Ability to communicate effectively, orally and in writing.
Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
Ability to make sound decisions based on good judgment on a frequent basis
Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
Work is performed primarily outdoors, and may require exposure to extreme weather conditions
Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
Requires weekend, holiday, and shift work
Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
Requires long periods of walking, standing, and sitting
Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
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Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
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Front Desk Guest Service Representative
Customer service representative job in Macon, GA
Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years of previous customer service and hotel experience preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Financial Services Representative State Farm Agent Team Member
Customer service representative job in Warner Robins, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Sales experience preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Services Representative
Customer service representative job in Macon, GA
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Customer service representative job in Gray, GA
Job DescriptionROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Paul Sheets - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Provide clients with financial planning and investment advice.
Assist clients with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Strong analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Continuous Care Engagement Specialist
Customer service representative job in Macon, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Financial Services Representative - State Farm Agent Team Member
Customer service representative job in Thomaston, GA
Job DescriptionROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Paul Sheets - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Provide clients with financial planning and investment advice.
Assist clients with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Strong analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.