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  • Global Customer Enablement Leader

    Medium 4.0company rating

    Customer service representative job in New York, NY

    Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal Customer Success - Customer Enablement / We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
    $98k-141k yearly est. 1d ago
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  • Customer Success Specialist

    Net2Source (N2S

    Customer service representative job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 1d ago
  • Customer Success Representative

    Prokatchers LLC

    Customer service representative job in New York, NY

    Job Title : Customer Success Representative Duration : 3 Months Education : High School Diploma. Shift Details : 9:00 AM to 5:00 PM General Description: The Customer Success Specialist plays a critical role in supporting the members throughout their healthcare journey. This role serves as a single point of contact for member retention, enrollment support, recertification, and overall customer experience across multiple lines of business.
    $34k-55k yearly est. 3d ago
  • Customer Account Specialist(Manufacturing)

    Ajulia Executive Search

    Customer service representative job in New York, NY

    B2B Cross-check invoices with purchase orders and delivery receipts. Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms. Prepare bills of lading Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? Growth Opportunities Great Pay Excellent Benefits Responsibilities: Keep records of customer interactions, process customer accounts and file documents. Responding promptly to customer inquiries. Communicating with customers through various channels. Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction. Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery. Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates. Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement. Acknowledging and resolving customer complaints. Process purchase orders in accordance with company policies and timelines. Validate bills of lading to ensure proper shipment documentation. Coordinate with the traffic department to confirm logistics and resolve transportation issues. Partner with buyers and sales reps to address customer inquiries and resolve discrepancies. Maintain organized and up-to-date customer files and order records. Qualifications: High School Diploma. 2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics. B2B Exceptional attention to detail, especially with financial and shipping documents. Strong organizational and communication skills. Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word). Ability to thrive in a fast-paced, cross-functional team environment. Proficient in MS Office Suite Strong leadership qualities Ask for Jasleen ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR
    $34k-45k yearly est. 20h ago
  • Customer Service Representative

    RJ-Staffing

    Customer service representative job in Ramsey, NJ

    Title: Customer Service Rep/Office Admin Salary: $26-$28/Hour Benefits: Full Benefits Package Offering when converted to Perm Work Schedule: M-F 8:30am - 5:00pm out early Friday's Temp to Perm Company Overview: Family owned plastics manufacturing company looking for a Customer Service Rep/Office Admin. Responsibilities: Serve as the first point of contact for clients via phone, email, and in-person inquiries Assist customers with Order Processing, Shipping updates. CRM Updates and Inventory. Handle customer complaints and escalate complex issues to the appropriate department. Ensure accuracy in data entry and documentation within internal systems. Handle general office tasks, including scheduling, correspondence, and file management. Requirements: CSR experience tied to warehousing, inventory, manufacturing, etc. Computer savvy Good math skills Full-time on-site ability
    $26-28 hourly 2d ago
  • Customer Experience Specialist

    Lumen 3.4company rating

    Customer service representative job in New York, NY

    Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve
    $29k-46k yearly est. 20h ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Customer service representative job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 3d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Customer service representative job in New York, NY

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $31k-40k yearly est. 20h ago
  • Call Center Specialist - Debt Collection

    Peter C. Merani PC Attorneys at Law

    Customer service representative job in New York, NY

    Call Center Specialist - Debt Collections (On-Site) Merani Law • $20-$25/hour • NYC (On-Site) Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes. Key Responsibilities Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances. Discuss payment options, set up payment plans, and process payments accurately. Update customer account records and document all interactions. Use TCN call center software to manage daily call activity. Provide excellent customer service while following collection procedures and firm policies. Requirements Prior collections experience required. Law firm experience highly preferred. Experience with call center software (TCN preferred). Spanish fluency (spoken & written) preferred. Reliable attendance, strong attention to detail, and professional communication skills. Must pass all required background and reference checks.
    $20-25 hourly 3d ago
  • Call Center Customer Service Representative

    DOWC

    Customer service representative job in Parsippany-Troy Hills, NJ

    About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ. Call Center Claims Agent Automotive Warranty Claims | High-Volume Environment Are you a call center professional who thrives in a fast-paced, high-volume environment? Do you enjoy structured workflows, problem-solving, and delivering confident, efficient service on every call? If so, we want to hear from you. We are a growing automotive warranty company seeking experienced Call Center Claims Agents to handle inbound claims calls with precision, professionalism, and speed. This role is ideal for candidates who are comfortable managing a high call volume while maintaining accuracy, composure, and customer focus. What You'll Do Handle a high volume of inbound calls related to automotive warranty claims Review, process, and authorize claims in accordance with company guidelines and contract terms Communicate clearly and confidently with repair facilities, customers, and internal teams Accurately document call details, claim decisions, and follow-up actions in the system Apply policy, coverage, and procedural knowledge to resolve claims efficiently De-escalate concerns and provide clear explanations while maintaining a professional tone Meet or exceed daily productivity, quality, and call handling metrics What We're Looking For Proven experience in a high-volume call center environment (claims, insurance, warranty, or automotive experience strongly preferred) Ability to manage back-to-back calls while maintaining accuracy and attention to detail Strong verbal communication skills with a confident, customer-focused approach Comfort working within defined processes, scripts, and performance metrics Excellent multitasking, problem-solving, and time-management skills Proficiency with call center systems, CRMs, and multiple software platforms Dependable, punctual, and team-oriented work style Why You'll Like Working Here Structured workflows and clear expectations-no guesswork Supportive leadership and hands-on training Performance-driven environment where efficiency and consistency are valued Opportunity to build specialized experience in automotive warranty and claims processing Stable, full-time role in a growing organization Opportunities for advancement within the company Fun culture-building extracurricular activities like bowling, softball, pickleball, bake sales, potlucks, annual holiday party, fundraisers, 5-year employee loyalty trip and more! Medical, Dental, Vision Benefits + PTO + 401K Match If you're a call center professional who enjoys staying busy, hitting targets, and mastering complex information, this is a great opportunity to put your skills to work in a focused, results-driven setting. Apply today to join a team that values speed, accuracy, and professionalism on every call. DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
    $30k-39k yearly est. 2d ago
  • Client Relations Specialist

    Coda Search│Staffing

    Customer service representative job in Bergenfield, NJ

    The Client Relations Specialist acts as a trusted point of contact for clients, helping guide them through case-related questions, coordinating communication with legal teams, and ensuring accurate documentation and follow-through. This position requires empathy, professionalism, and the ability to manage multiple client interactions in a fast-paced environment. Key Duties Act as the primary contact for client communications, responding to questions and providing timely case updates Explain legal procedures, next steps, and timelines in a clear and approachable manner Partner closely with attorneys and support staff to communicate client needs and ensure efficient case progress Collect, organize, and maintain client information within internal systems and databases Manage client intake processes, including document collection and eligibility verification Conduct regular outreach to clients regarding case milestones, required actions, and deadlines Support client experience initiatives, including feedback collection and service improvement efforts Address client concerns professionally and escalate issues when appropriate Handle sensitive information in compliance with confidentiality and ethical guidelines Qualifications & Skills Bachelor's degree preferred or equivalent professional experience Previous experience in a legal, professional services, or client-facing role strongly preferred Excellent verbal and written communication skills with a strong client-service orientation Ability to manage sensitive conversations with discretion and professionalism Strong organizational skills and ability to prioritize in a high-volume environment Proficiency with Microsoft Office and client or case management software Comfortable working independently while collaborating with cross-functional legal teams Bilingual skills are a plus, but not required
    $43k-72k yearly est. 20h ago
  • Post Acute Care Coordinator

    Rwjbarnabas Health Corporate Services 4.6company rating

    Customer service representative job in Somerset, NJ

    Job Title: Case Manager Department Name: JCMC Care Network Status: Salaried Shift: Day Pay Range: $57,000.00 - $90,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
    $57k-90k yearly 16d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Customer service representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 3d ago
  • Customer Care Specialist I

    Legrand AV, Inc.

    Customer service representative job in Fairfield, NJ

    Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. DUTIES AND ACCOUNTABILITIES Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
    $32k-40k yearly est. 5d ago
  • EDI Wholesale Operations and Customer Service Associate

    Fourth Floor 3.6company rating

    Customer service representative job in New York, NY

    Our Client, A luxury fashion brand, is seeking an EDI Operations Associate to join the team. This role will report in the Director of Logistics and Customer Service while supporting the all-department members of Customer Service. Responsibilities: Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce. Ensure timely follow through and problem solving Update and analyze business reports Prepayments invoices Entering (manually and upload) and transmitting orders for all brand sales lines Manage EDI Catalog (UPC - NRF Color code) Match EDI orders with initial orders and communicate with buyers Maintain records of EDI compliance with customer approvals/waivers Report POs in progress Analyze daily inbounds and proactively release shipments Monitor stock levels using the logistics report to prepare the allocations) Run, analyze and distribute shipping reports to inform the Sales departments about the allocations shipped Process customer invoicing using the system Work with accounts receivable to coordinate shipping with payments (pre-payment customers) Requirements: Associate's Degree or higher Minimum 3 years' experience in a similar role Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory) EDI knowledge and experience required Exceptional organizational skills, high attention to detail and reliable work ethic Efficient communication and reporting skills Must be able to multitask in a high-paced work environment Comfortable working extended hours and weekends during busy seasons Please submit your resume for consideration. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $28k-34k yearly est. 2d ago
  • Client Service II Representative- Mailroom & Shipping

    Canon U.S.A., Inc. 4.6company rating

    Customer service representative job in Newark, NJ

    Company Canon U.S.A., Inc. Requisition ID 33656 Category Field Service Type Full-Time Workstyle Full-Time On Site About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Hospitality Services - Place name tags on visiting offices and cubicles each day. - Deliver water bottles as needed to offices, cubicles or conference rooms. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. H In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 - $23.37/ hour - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-JZ1 #LI-ONSITE Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $17.2-23.4 hourly 5d ago
  • Customer Service Representative (Investor Relations)

    Teksystems 4.4company rating

    Customer service representative job in New York, NY

    *Shareholder Services Representative - Call Center (Entry Level)* *Location:* 1212 6th Avenue, Floor 17, New York, NY 10036 *Schedule:* In-office Monday-Friday (10:00am-6:00pm) + *Mandatory Remote Saturdays* (10:00am-4:00pm ET) *Hours:* 40+ hours/week during peak season *Position Overview* The Shareholder Services Representative is responsible for providing highquality customer service to registered shareholders through both inbound and outbound calls. Using a shareholder call list provided by the client, this individual will educate shareholders on corporate actions, voting options, and relevant proposals, while ensuring all communications are logged accurately and professionally. This role operates in a *fastpaced call center environment*, with an expectation of completing *20-25 outbound calls per hour*. Representatives must be proactive, articulate, and able to multitask while delivering a superior customer experience. *Key Responsibilities* * Make outbound calls to shareholders using clientprovided call lists. * Provide customer service support to registered shareholders via inbound and outbound calls. * Educate shareholders on corporate actions, board proposals, and voting options. * Track, monitor, and report outstanding issues to ensure timely client updates. * Accurately log all call details and interactions into the Access Database. * Assist in the development of campaign themes and messaging to maintain a clear and effective narrative. * Maintain performance metrics in a highvolume call center environment. * Use only the company's tollfree 800 number for all calls (personal phone numbers never appear on caller ID). *Required Skills & Qualifications* * Customer service oriented with strong communication and interpersonal skills. * Ability to multitask effectively between inbound and outbound calls. * Selfmotivated, proactive, and able to stay productive during slower call periods. * Experience or education in *finance, business, or accounting* (required). * Strong professionalism-*zero tolerance for lateness*. * Must be available to work *every Saturday* (10:00am-4:00pm ET). *Experience Level* * *Entry Level*, with related coursework or professional exposure to finance, accounting, or business. *Preferred Skills* * Customer service * Finance or business management * Highvolume inbound/outbound calling * Strong clarity in verbal communication * Ability to meet or exceed call metrics *Disqualifiers* * No relevant experience or education in finance, accounting, or business. * Habitual lateness or reliability concerns. * Degrees unrelated to business/finance (Graphic Design, Fashion, Cosmetology, etc.) *without relevant work experience*. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-18 hourly 5d ago
  • Specialist - Actuarial Reserving

    Argonaut Management Services, Inc.

    Customer service representative job in New York, NY

    Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Reporting to the Head of Reserving - Specialty & Runoff, the Actuarial Analyst - Reserving will be responsible for supporting reserve reviews and related activities, including communication to stakeholders, ad-hoc projects and process improvement efforts. Key Responsibilities Assist in the performance of reserve reviews under the direction of the Head of Reserving - Specialty & Runoff and prepare related reports, summaries, and ad-hoc analyses/views of results. Interact with various stakeholders including finance, claims, underwriting and pricing departments to determine holistic views of reserves. Assist in the preparation of the year-end reporting, including Actuarial Opinions, Actuarial Reports, and other GAAP and statutory regulatory reporting. Support efforts to improve data and reports to increase the efficiency of Reserving processes and associated reporting. Work to expand knowledge of the property/casualty insurance industry and practices. Qualifications and Experience Bachelor's degree in actuarial science, mathematics or related field of study. 3+ exams of the Casualty Actuarial Society pursuing credentials. 2+ years of property/casualty experience. Strong communication skills with the ability to convey technical concepts to non-technical audiences. Ability to manage work on concurrent projects. Ability to work independently within a team environment and collaborate effectively to achieve the best product. Detail-oriented and able to quickly evaluate the accuracy of information. Proficient in Microsoft Office products. Ability to work with various data software such as SQL, R, Python or VBA. Experience with ResQ a plus. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Chicago: $97,100 - $114,400 NYC: $105,900 - $124,700 PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at . Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
    $28k-39k yearly est. 1d ago
  • Associate Inside & Digital Sales Representative

    Zoetis, Inc. 4.9company rating

    Customer service representative job in Parsippany-Troy Hills, NJ

    Role Description At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include: - Our Colleagues Make the Difference - Always Do the Right Thing - Customer Obsessed - Run It Like You Own It - We Are One Zoetis We are seeking a highly motivated individual for Associate Inside Sales Representative, U.S. Petcare Division. This is an exciting opportunity to perform at a high level while working with multiple teams throughout the Inside and Digital Sales Business Unit. The primary responsibility is to drive sales performance within the assigned geography by utilizing solution selling, territory management, leveraging Zoetis resources, maximizing organizational relationships, and pursuing professional development. This position will require limited travel throughout the year to regional and national sales meetings. Primary Responsibilities: Sales Performance Meet and exceed overall sales objectives (quota) both overall and for key growth products within the assigned geography. Successfully launch new product and service offerings. Effectively balance a broad portfolio to ensure sales opportunities to achieve territory and business needs. Demonstrate success in other key sales metrics such as growth rates, improving the overall health of the business. Solution Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Use insight and consultative selling techniques to teach clients about their industry and offer unique perspectives on their business, which link to Zoetis solutions (become a trusted advisor). Territory Management and Teamwork Meet and exceed department Key Performance Indicator(s) target(s) including measures for customer engagement and utilization of Zoetis tools and technologies to maximize Territory effectiveness. Develop and execute an annual Territory Business Plan that leverages industry insights, territory SWOT analysis, strategies, and tactics. Develop and implement SMART goals that incents balanced performance across the Zoetis portfolio, and utilizes key Zoetis resources, while delivering cross functional collaboration. Effectively use Zoetis resources (samples, educational materials, and events) to maximize ROI. Utilize our Customer Relationship Management system to identify account growth opportunities. Conduct quarterly business reviews with Inside and Digital Sales Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance. Work with all Zoetis colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork. Organizational Relationships Ability to work in a cross-functional team-based environments and through a variety of platforms (in-person and virtual). Align with and influence internal (Zoetis employees) and external (Zoetis customers) stakeholders. Adept at working in highly fluid, complex, and ever-changing environments. Professional Development Successfully complete extensive product and industry Learning and Development curriculum developed and taught by Zoetis. Successfully complete an annual Individual Development Plan. Exhibit willingness to accept and incorporate feedback. Education and Experience Undergraduate degree (BS/BA) preferred, associate degree required Animal Health experience and knowledge of veterinary medicine preferred Accountable for results Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets Strategic Selling Skills Customer focused Ability to articulate complex concepts in a succinct manor. Professional demeanor and presentation style. Highly focused and results oriented, able to identify and manage goals and priorities. Demonstrated ability to work independently and in a close team environment Exhibit willingness to accept and incorporate feedback Computer skills (MS Office, Outlook, and ability to learn Zoetis systems) Bilingual (English/Spanish) candidates preferred; ability to communicate effectively in both languages is a plus. The US base salary range for this full-time position is $54,106 - $82,915. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $54.1k-82.9k yearly 3d ago
  • Customer Service Representative

    Prokatchers LLC

    Customer service representative job in New York, NY

    Job Title : Customer Service Representative Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
    $30k-39k yearly est. 3d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in South Orange Village, NJ?

The average customer service representative in South Orange Village, NJ earns between $27,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in South Orange Village, NJ

$34,000

What are the biggest employers of Customer Service Representatives in South Orange Village, NJ?

The biggest employers of Customer Service Representatives in South Orange Village, NJ are:
  1. Domino's Pizza
  2. Domino's Franchise
  3. Maximus
  4. U-Haul
  5. Formosa Plastics
  6. Hallmark Aviation
  7. Conduent
  8. Fastsigns International
  9. Reimagined Parking
  10. ASTON FRANCE
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