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Data network specialist vs help desk specialist

The differences between data network specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data network specialist and a help desk specialist. Additionally, a data network specialist has an average salary of $81,950, which is higher than the $51,065 average annual salary of a help desk specialist.

The top three skills for a data network specialist include switches, timely maintenance and business rules. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Data network specialist vs help desk specialist overview

Data Network SpecialistHelp Desk Specialist
Yearly salary$81,950$51,065
Hourly rate$39.40$24.55
Growth rate5%10%
Number of jobs91,70875,004
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 48%
Average age4342
Years of experience22

Data network specialist vs help desk specialist salary

Data network specialists and help desk specialists have different pay scales, as shown below.

Data Network SpecialistHelp Desk Specialist
Average salary$81,950$51,065
Salary rangeBetween $54,000 And $123,000Between $35,000 And $73,000
Highest paying CityOlympia, WANew York, NY
Highest paying stateNew HampshireAlaska
Best paying companyJPMorgan Chase & Co.Schulte Roth & Zabel
Best paying industryHealth CareTechnology

Differences between data network specialist and help desk specialist education

There are a few differences between a data network specialist and a help desk specialist in terms of educational background:

Data Network SpecialistHelp Desk Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 48%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Data network specialist vs help desk specialist demographics

Here are the differences between data network specialists' and help desk specialists' demographics:

Data Network SpecialistHelp Desk Specialist
Average age4342
Gender ratioMale, 81.8% Female, 18.2%Male, 79.4% Female, 20.6%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.7% American Indian and Alaska Native, 0.3%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between data network specialist and help desk specialist duties and responsibilities

Data network specialist example responsibilities.

  • Design, develop, and manage SharePoint sites on both classify and unclassify networks.
  • Maintain and manage a tactical network during military and combat operations, both in garrison and deploy.
  • Design, configure and run VMWare Vcenter servers to manage multiple ESXi host servers and optimize server resources.
  • Manage TCP/IP network, install and configure network peripherals, run DHCP clients and servers, and maintain WNS and DNS.
  • Ensure business continuity by managing and monitoring all infrastructure backups, and notifying business partners of fail backup jobs.
  • Assist customers, if necessary, with proper configuration of network devices to support VOIP implementation.
  • Show more

Help desk specialist example responsibilities.

  • Manage network software deployment, imaging/backup and unattend OS installations
  • Develop, implement, and support customized manage VPN solutions for customers.
  • Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
  • Support CITRIX by resolving connectivity issues when problems are reported.
  • Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
  • Repair PCs and printers install software supervise interns
  • Show more

Data network specialist vs help desk specialist skills

Common data network specialist skills
  • Switches, 9%
  • Timely Maintenance, 7%
  • Business Rules, 6%
  • Network Management, 6%
  • Data Network Systems, 5%
  • VoIP, 5%
Common help desk specialist skills
  • Customer Service, 13%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Desk Support, 6%
  • Phone Calls, 5%
  • Client Facing, 4%

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