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Director of network engineering vs service delivery manager

The differences between directors of network engineering and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of network engineering and a service delivery manager. Additionally, a director of network engineering has an average salary of $140,813, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a director of network engineering include cisco asa, network engineering and network infrastructure. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Director of network engineering vs service delivery manager overview

Director Of Network EngineeringService Delivery Manager
Yearly salary$140,813$102,213
Hourly rate$67.70$49.14
Growth rate16%16%
Number of jobs86,87471,475
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a director of network engineering do?

The director of network engineering is someone who designs and installs network infrastructure within the company. Their prime objective is to create an efficient inter-company communication method vital for businesses that rely on speedy relay of information, such as telecommunication companies. The director of network engineering works alongside the company's tech team to install a viable network that will potentially increase productivity. Aside from this primary task, the network engineer will also monitor, inspect, and evaluate all existing networks in the company.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Director of network engineering vs service delivery manager salary

Directors of network engineering and service delivery managers have different pay scales, as shown below.

Director Of Network EngineeringService Delivery Manager
Average salary$140,813$102,213
Salary rangeBetween $99,000 And $199,000Between $74,000 And $140,000
Highest paying CitySan Francisco, CAStamford, CT
Highest paying stateCaliforniaConnecticut
Best paying companyMetaMcKinsey & Company Inc
Best paying industryMediaFinance

Differences between director of network engineering and service delivery manager education

There are a few differences between a director of network engineering and a service delivery manager in terms of educational background:

Director Of Network EngineeringService Delivery Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 67%
Most common majorElectrical EngineeringBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of network engineering vs service delivery manager demographics

Here are the differences between directors of network engineering' and service delivery managers' demographics:

Director Of Network EngineeringService Delivery Manager
Average age4747
Gender ratioMale, 90.2% Female, 9.8%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of network engineering and service delivery manager duties and responsibilities

Director of network engineering example responsibilities.

  • Create and manage RFP outsourcing global conferencing solution saving $250K annually.
  • Manage remote staff across London and Tokyo, ensuring fully-functional, up-to-date switches.
  • Design, manage, and troubleshot core campus routers, Internet connections, firewalls, and VPN servers.
  • Manage consolidation and transformation of processes to deliver infrastructure services through a streamline process that provide better integration with all platforms.
  • Spearhead development and launch of ITIL framework.
  • Deliver 24/7 full support of all the VPN's from remote location to corporate servers.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Director of network engineering vs service delivery manager skills

Common director of network engineering skills
  • Cisco Asa, 14%
  • Network Engineering, 10%
  • Network Infrastructure, 9%
  • Switches, 8%
  • OSPF, 7%
  • BGP, 7%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

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