Director of social services vs service program manager

The differences between directors of social services and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of social services and a service program manager. Additionally, a service program manager has an average salary of $78,256, which is higher than the $56,932 average annual salary of a director of social services.

The top three skills for a director of social services include social work, patients and discharge planning. The most important skills for a service program manager are project management, program management, and veterans.

Director of social services vs service program manager overview

	Director Of Social Services	Service Program Manager
Yearly salary	$56,932	$78,256
Hourly rate	$27.37	$37.62
Growth rate	12%	12%
Number of jobs	86,154	116,114
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 66%
Average age	45	45
Years of experience	6	6

What does a director of social services do?

A director of social services or social services director is an individual who works with the community to identify the suitable programs and services. Social services directors provide overall leadership for certain departments within organizations. Essentially, they take charge of the daily activities of a program or an organization. They perform as social services board secretary and executive officer. In nursing homes, the directors assess patients, develop care plans, and help patients adjust along with their respective families.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Director of social services vs service program manager salary

Directors of social services and service program managers have different pay scales, as shown below.

	Director Of Social Services	Service Program Manager
Average salary	$56,932	$78,256
Salary range	Between $40,000 And $80,000	Between $50,000 And $121,000
Highest paying City	Malden, MA	Washington, DC
Highest paying state	Massachusetts	New Jersey
Best paying company	Icma-rc	Meta
Best paying industry	Health Care	Technology

Differences between director of social services and service program manager education

There are a few differences between a director of social services and a service program manager in terms of educational background:

	Director Of Social Services	Service Program Manager
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 66%
Most common major	Social Work	Business
Most common college	University of Washington	University of Pennsylvania

Director of social services vs service program manager demographics

Here are the differences between directors of social services' and service program managers' demographics:

	Director Of Social Services	Service Program Manager
Average age	45	45
Gender ratio	Male, 15.7% Female, 84.3%	Male, 47.3% Female, 52.7%
Race ratio	Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 14.1% Asian, 5.1% White, 63.1% American Indian and Alaska Native, 0.9%	Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	14%	14%

Differences between director of social services and service program manager duties and responsibilities

Director of social services example responsibilities.

Transform CRM system from measuring activities to managing business pipeline.
Facilitate weekly or bi-weekly care meeting between patients, family members and staff to discuss physical progress and recommendations post rehabilitation.
Provide educations for families and resident on available community assistance, hospice services, insurance benefits, Medicare and Medicaid education.
Maintain WordPress articles using SEO, article tags, and categories.
Conduct patient family, and staff interviews and ensure relevant MDS sections are complete.
Train in first aid and CPR to help event goers until medical personnel arrive.

Service program manager example responsibilities.

Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
Manage logistics and support multiple events and programs simultaneously.
Initiate and manage a volunteer corps which reduce payroll significantly.
Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
Develop and maintain an active social media presence on facebook and youtube.

Director of social services vs service program manager skills

Common director of social services skills

Social Work, 21%
Patients, 10%
Discharge Planning, 7%
Mental Health, 5%
Rehabilitation, 4%
Community Resources, 3%

Common service program manager skills

Project Management, 10%
Program Management, 8%
Veterans, 7%
Customer Service, 6%
Oversight, 5%
Patients, 4%

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Director Of Social Services
Director Of Social Services vs Service Program Manager

Updated January 8, 2025

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