Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between dispatcher supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher supervisor and a supervisor. Additionally, a supervisor has an average salary of $53,902, which is higher than the $41,106 average annual salary of a dispatcher supervisor.
The top three skills for a dispatcher supervisor include DOT, payroll and non-emergency calls. The most important skills for a supervisor are customer service, safety procedures, and sales floor.
| Dispatcher Supervisor | Supervisor | |
| Yearly salary | $41,106 | $53,902 |
| Hourly rate | $19.76 | $25.91 |
| Growth rate | - | - |
| Number of jobs | 6,334 | 224,920 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 44% |
| Average age | 43 | 46 |
| Years of experience | 2 | 2 |
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Dispatcher supervisors and supervisors have different pay scales, as shown below.
| Dispatcher Supervisor | Supervisor | |
| Average salary | $41,106 | $53,902 |
| Salary range | Between $27,000 And $61,000 | Between $31,000 And $92,000 |
| Highest paying City | Wall, NJ | New York, NY |
| Highest paying state | Connecticut | Alaska |
| Best paying company | National Grid plc | Reed Smith |
| Best paying industry | Retail | Health Care |
There are a few differences between a dispatcher supervisor and a supervisor in terms of educational background:
| Dispatcher Supervisor | Supervisor | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between dispatcher supervisors' and supervisors' demographics:
| Dispatcher Supervisor | Supervisor | |
| Average age | 43 | 46 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 6% |