Dispute specialist vs client care specialist

Differences between dispute specialist and client care specialist duties and responsibilities

Dispute specialist example responsibilities.

• Resolve consumer relate complaints through mediation and arbitration services.
• Study the merchant's case (s) and advise them on the best way to remedy them.
• Mediate for various agencies such as Medicaid.
• Grant or not grant atm disputes after investigation.
• Identify and contain financial risk items via SQL.
• Research and process affidavits of fraud, non-fraud, and ACH disputes receive.
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Client care specialist example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Credential new physicians, clinics and triage centers with Medicare/Medicaid and major insurance plans for territory.
• Assign to cable company supporting cable products, schedule installation appointments and troubleshoot issues with customers in a call center environment
• Conduct teleconferences, schedule customer reservations and maintain teleconferencing database.