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Distance learning technician vs technician support tier

The differences between distance learning technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a distance learning technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $52,221 average annual salary of a distance learning technician.

The top three skills for a distance learning technician include learning management system, elearning and canvas. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Distance learning technician vs technician support tier overview

Distance Learning TechnicianTechnician Support Tier
Yearly salary$52,221$54,889
Hourly rate$25.11$26.39
Growth rate10%10%
Number of jobs45,886109,671
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 37%
Average age4242
Years of experience22

Distance learning technician vs technician support tier salary

Distance learning technicians and technician support tiers have different pay scales, as shown below.

Distance Learning TechnicianTechnician Support Tier
Average salary$52,221$54,889
Salary rangeBetween $41,000 And $65,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between distance learning technician and technician support tier education

There are a few differences between a distance learning technician and a technician support tier in terms of educational background:

Distance Learning TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 37%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Distance learning technician vs technician support tier demographics

Here are the differences between distance learning technicians' and technician support tiers' demographics:

Distance Learning TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 58.2% Female, 41.8%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 12.0% Unknown, 5.2% Hispanic or Latino, 14.2% Asian, 10.0% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between distance learning technician and technician support tier duties and responsibilities

Distance learning technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Test and turn up new facilities and trunks in the 5ess/dcs DMS and Sonus switches.
  • Work with Dac's x-conn's to remote testing on a Sonus platform for DS0's to DS3's.
  • Provide teleconferencing and PC support to faculty and students.
  • Resolve chronic issues within the VGNS network in a NOC environment.
  • Work with subject matter experts to design, develop and update eLearning content.
  • Show more

Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
  • Show more

Distance learning technician vs technician support tier skills

Common distance learning technician skills
  • Learning Management System, 34%
  • ELearning, 14%
  • Canvas, 12%
  • Classroom Technology, 11%
  • Interactive Video, 6%
  • Technical Support, 5%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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