Family support specialist jobs in Wilmington, NC - 186 jobs
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Student Worker - Food Service or Catering - UNC-Wilmington
Aramark Corp 4.3
Family support specialist job in Wilmington, NC
Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go.
As a Student Food Services / Catering Worker, not only will you play an important part in helping us prep food and follow safety guidelines, but you'll master customer service and social skills! Prior experience isn't the most important thing - we're looking for students who are ready to be trailblazers with Aramark. Pursue what matters and apply to join our team today.
Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Job Responsibilities
Prepares and builds food items according to standardized recipes and directions
Properly stores food in accordance with standards
Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
Breaks down, cleans, and sanitizes workstations
Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs
Replenishes food items and ensure product is stocked to appropriate levels
Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including food safety and sanitation
Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Previous food service experience preferred
Must have or acquire food safety certification
Demonstrates guest service skills
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Wilmington
$20k-26k yearly est. 1d ago
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Case Manager - Personal Injury - Pre-litigation
Legal Solutions Group 4.5
Family support specialist job in Wilmington, NC
The case manager works closely with attorneys to help manage the day-to-day handling of client's personal injury cases. Deliver excellent service to each client.
The Case Manager:
Closely collaborates with dedicated attorneys
Managing a caseload of personal injury cases
Corresponds regularly through phone, emails and mail with clients, as well as medical providers and insurance carriers
Verifies the opening of all insurance claims, including liability, UIM and Med Pay
Is responsible for letters of representation regarding certified insurance policies, declaration pages, and other documents to the insurance company
Requests and organizes client's medical records & bills
Determines when and whether to make health insurance subrogation claims
Evaluates demand packages and updates them as needed
Open any Medicare / Medicaid subrogation claims
Coordinates with billing analysts to confirm balances and select benefits
Be empathetic and responsive to each client's needs, helping them through this difficult time
The case manager works on a Monday-Friday weekly basis and will receive competitive pay, paid holidays, PTO, and full benefits. As a member of this team, you are an integral part of a fast-growing law firm's culture, mission and values to best serve clients and be a bright spot in a dark time of their lives.
**************************************
$56k-72k yearly est. 60d+ ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2729)
Target 4.5
Family support specialist job in Wilmington, NC
The Starting Hourly Rate / Salario por Hora Inicial is $18.25 USD per hour. The Pay Range / Rango salarial is $18.25 USD - $27.40 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$18.3-27.4 hourly Auto-Apply 60d+ ago
Summer Ventures Residential Assistant 2026
University of North Carolina Wilmington 4.0
Family support specialist job in Wilmington, NC
Posting Details University Information The University of North CarolinaWilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Department MarineQuest - 31405 External Link to Posting ************************************ Vacancy Number TSP5601PST Working Title Summer Ventures Residential Assistant 2026 Job Title Recreation Worker I/Camp Director Temp Position Type SHRA Temporary Job Category Unspecified FLSA for Position Nonexempt Brief Summary of Work for this Position
The Summer Ventures Residential Staff is responsible for overseeing the safety and behavior of the Summer Ventures students (ages 16 - 17) in a residential setting. Residential staff must live in the residential hall for the duration of the position. Staff will organize and lead educational, recreational, and life-skill activities for individual and group participation. Residential staff will ensure students adhere to their academic schedules and maintain a safe and healthy environment in the residential hall.
Duties include:
* Supervising students during meals, free time, activities, and transitions on campus.
* Enforcement of the student code of conduct.
* Conflict resolution between students.
* Leading and developing evening programming and recreational activities.
* May be required to supervise and document students taking personal medications.
* Communicating with students, parents, and other staff.
Minimum Education and Experience Requirements
* Completion of 2 years toward a bachelor's degree or equivalent.
* First Aid and CPR Certification (certification must be obtained by June 15, 2026)
* Valid driver's license
Preferred Education, Knowledge, Skills & Experience
* Completion of a bachelor's or master's degree
* Experience in completing a research project in STEM.
* Housing and residence life experience involving children or young adults.
* Lifeguard certification
Required Certifications or Licensure
* First Aid and CPR Certification (certification must be obtained by June 15, 2026)
* Valid driver's license
Primary Purpose of Organizational Unit College/School Information Work Hours Monday - Friday 7:00am - 8:15am and 3:45pm - 11:00pm, Saturday & Sunday 9:00am - 11:00pm Work Days Saturday - Sunday Hours Per Week 45 hours per week for Monday - Friday and 2 working weekends with ~40 hours of overtime Saturday and Sunday. Type of Position Anticipated Hiring Range $14.00 - $17.00/hour Special Instructions to Applicants
Please note: this is a temporary position. "On call" means that you will not earn work hours unless you are called to duty. The length of the assignment will be based on department need with the possibility of continuation. Employees in temporary positions are not considered permanent state employees and do not earn leave. Temporary employees are subject to the Affordable Care Act guidelines. Pay varies by position and is based on qualifications, knowledge, skills, and abilities. Additional compensation includes housing and some meals when working.
Job Posting Date 01/15/2026 Job Closing Date 06/12/2026 EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings Multi-Positions
Applicant Documents
$14-17 hourly 11d ago
FAMILY ENGAGEMENT COORDINATOR
YMCA of Southeastern Nc 3.1
Family support specialist job in Wilmington, NC
Job DescriptionDescription:
Join the YMCA, a leading nonprofit dedicated to strengthening our community through youth development, healthy living, and social responsibility. As our Family Engagement Coordinator, you'll bring energy, creativity, and leadership to programs that make families feel genuinely connected to the Y.
In this dynamic role, you'll oversee our vibrant Child Watch program, manage and elevate YMCA Birthday Party experiences, and design fun, engaging programs for youth and families that enhance the member experience. Your week will be a mix of hands-on interaction with children and families, planning and executing exciting events like Kid's Night Out, and fulfilling essential administrative responsibilities that keep our programs running smoothly.
If you're passionate about creating meaningful moments for families and helping kids thrive, we want to hear from you!
ESSENTIAL FUNCTIONS:
Provide excellent customer service to all members, staff, volunteers, and guests by building positive relationships through welcoming engagement and use of names.
Communicate clearly, professionally, and positively using YMCA
Listen First
principles.
Demonstrate commitment to the YMCA mission, Y competencies, and core values of Caring, Honesty, Responsibility, and Respect.
Foster a diverse, inclusive, and welcoming environment for all participants, staff, and families.
Ensure compliance with all YMCA policies and procedures, including Human Resources, Finance, safety, risk management, employee handbook, and emergency response guidelines.
Maintain high standards of program quality and safety in all assigned programs.
Assist with supervising, developing, scheduling, and supporting department staff and volunteer
Motivate and engage staff and volunteers through regular meetings and in-service training to support retention and mission alignment.
Work hands-on in programming for all scheduled shifts, including leading activities when coverage is unavailable.
Collaborate with other directors and departments to support YMCA programs and operations.
Participate in management meetings, YMCA trainings, and association activities as assigned.
Assist in planning, coordinating, and implementing family events, birthday parties, and special programs.
Perform other related duties as assigned by the supervisor.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
YMCA PART-TIME BENEFITS OVERVIEW: At the YMCA, we invest in our people so they can better serve our communities. Our part-time employees enjoy a supportive, inclusive work environment with valuable benefits that reflect our mission and core values.
Complimentary YMCA Membership
Flexible Scheduling
Professional Development
Retirement Benefits
Employee Resource Groups
EFFECT ON END RESULT: To make sure youth and family programs achieve the goals and objectives of the YMCA, operate efficiently, and serve children and their families in the most effective, beneficial manner. The development of a competent, committed staff team within the program(s). High quality, innovative programming (with an emphasis on positive peer interactions, team building, community service, and asset building).
YMCA COMPETENCIES (Leader):
Mission Advancement
:
Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness
:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth
:
Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
The Y: We're for youth development, healthy living, and social responsibility.
Requirements:
QUALIFICATIONS:
Excellent oral and written communication skills with all ages
Interpersonal & coaching skills
Supervisory Experience a plus
CPR/First Aid Certification within 30 days.
Ability to respond to safety and emergency situations
18 Years of Age or Older
College credits toward Human Services, Recreation, Physical Education or related fields and/or 1 year related experience
Ability to work with children and to supervise others
Knowledge of teambuilding, non-competitive and competitive games, youth programs
Ability for a flexible schedule
If applicable, will certify in: Babysitter instructor training, Red Cross CPR/First Aid and medication/Epi-pen training
Experience with Microsoft Office
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to stand, walk, sit use hands to manipulate objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, hear and see.
The ability to hear and speak to be heard by staff and children.
Ability to lift equipment weighing up to 50 pounds.
YMCA SAFETY REQUIREMENTS:
CPR & First Aid - Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
Emergency Response - Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
Incident Management - Required to report all safety incidents and hazards immediately and accurately to supervisors.
Safe Environment - Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
Physical Readiness - Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
Compliance - Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.
Reasonable Accommodation Statement: The
YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.
Job Title: FAMILY ENGAGEMENT COORDINATOR
FLSA Status: Non - Exempt
Job Type: Part Time
Pay Rate: $14.40 - $18.00 / Hour
Revision Date: 1/22/26
Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.
$14.4-18 hourly 25d ago
Case Manager
Project Transition 4.1
Family support specialist job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$39k-52k yearly est. Auto-Apply 23d ago
Family Counselor
Acadia Healthcare 4.0
Family support specialist job in Wilmington, NC
Overview Help Families Heal and Thrive!
Are you passionate about guiding individuals and families through recovery and behavioral health challenges? Join our team as a Family Counselor and make a lasting impact on lives every day.
What You'll Do
Provide counseling and support to assist patients and their families in overcoming substance use, eating disorders, and other behavioral health concerns.
Develop individualized treatment plans tailored to each client's unique needs.
Collaborate with a multidisciplinary team to ensure comprehensive care.
What We Offer
Salary: $42,000 - $63,000 annually (commensurate with experience)
Licensure Required: Provisional or CADC
Opportunities for professional growth and continuing education.
Why Choose Wilmington Treatment Center?
For over 40 years, Wilmington Treatment Center has been a trusted leader in addiction recovery for adults from all walks of life. Located in Wilmington, North Carolina, we provide a safe, supportive environment where individuals ages 18 and older can begin their journey to lasting sobriety.
Our commitment goes beyond treatment-we offer:
Comprehensive Resources to support every stage of recovery.
Compassionate Care from experienced professionals who understand the challenges of addiction.
A Positive, Healing Environment designed to foster growth and long-term success.
At Wilmington Treatment Center, we believe recovery is possible for everyone. We're here to help you reclaim your life and build a future filled with hope.
Responsibilities
ESSENTIAL FUNCTIONS:
· Conduct group and/or family sessions, under supervision, as scheduled and documents as required.
· Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
· May be responsible for initial assessments, as well as follow up assessments for patients.
· May prepare individual treatment plan for each assigned patient.
· Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
· May act as a liaison between referral sources and patients.
· Provide crisis intervention to patients, as needed.
· May plan for aftercare for assigned patients.
· May act as a liaison with insurance carriers, as requested.
· May provide case management duties for patients, ensuring individualized quality care.
· Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High School diploma or equivalent required. Bachelor's degree in social or health services field preferred.
· Experience in counseling field instruction/internship or similar practicum through education or certification process required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· Licensure or certification for counseling, as required by the state in which the facility operates; OR state license or certification eligible within the timeframe designated by the facility.
· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
· First aid may be required based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
· Completion of ongoing education and training, as required by the state in which the facility operates and applicable accrediting body.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHMKT
#LI-WTC
Not ready to apply? Connect with us for general consideration.
$42k-63k yearly Auto-Apply 14d ago
Family Intervention Specialist
Jewish Family Services of Delaware 4.1
Family support specialist job in Wilmington, NC
SUMMARY: Jewish Family Services of Delaware seeks a qualified individual for our school-based Family and School Interventionist (FSI) program. This individual will work with parents, teachers, and school administrators to help children at Carrcroft . As part of the state of Delaware's Early Intervention Program, FSIs help students in kindergarten through fifth grade build skills to effectively manage their own behavior and successfully transition into middle school. DUTIES & RESPONSIBILITIES:
Assists in strengthening client abilities to function, adapt to, and/or resolve environmental or personal situations or stresses
Assesses strengths and challenges of each student to design and negotiate a service plan
Assists students and family members and/or caregivers who may be in distress
Identifies special needs, problems, and/or high-risk client situations to strategize and coordinate services
Collaborates with colleagues to analyze and consolidate a comprehensive service strategy
Writes client advocacy letters and/or reports
Completes documentation at time of service to meet expected professional practice as well as accreditation standards per State contract
Maintains paperwork such as receipts for all expenses per State contract
Uses designated measurement tools to assess student progress and meet accreditation standards
Provides after-hours telephone coverage per State contract
Attends trainings to enhance skill level and maintain professional license, including in-services and staff development opportunities within the agency as well as professional training offered in the community
Notifies management for assistance when physical demands or environmental conditions might represent an increased risk for injury
Works with colleagues and supervisors to develop and implement an effective and inclusive summer program
EXPERIENCE REQUIRED
Problem solving, analytical, communication and crisis management skills
Specialized training in evidenced-based therapeutic intervention
Comfortable and familiar with a multicultural service population
Sensitivity to the service population's cultural differences and socioeconomic characteristics
Commitment to empowering clients to solve their own problems including stressing the value of a nurturing family environment and stressing individual's ability to grow and change
Ability to establish a respectful relationship with clients to help them gain skills and confidence
Ability to work collaboratively with other staff and outside agency professionals
Ability to maintain a helping role while setting appropriate limits
EDUCATION:
Master's or higher-level degree from an accredited school in an area of Mental Health, professional counseling or psychology
Familiarity with multicultural groups and various client populations
Bilingual in English and Spanish preferred
Computer skills
A valid driver's license and proof of automobile insurance
LIVING JEWISH VALUES
Mission Dedication - Embody the mission and values of JFS in all work done on behalf of the agency.
Continued Education - Maintains professional and technical knowledge by attending professional workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
COMMUNITY PARTNERSHIP AND ENGAGEMENT
Maintains and fosters strong relationships with new and existing community partners, stakeholders, and state agencies to ensure positive agency image, beneficial collaborations, continuous flow of referrals and community exposure to agency services.
Eligible for Paid time off, health benefits, 401K, short-term and long-term disability, and life insurance
$37k-43k yearly est. 4d ago
Case Manager
Y.A.P.A. Apartment Living Program Inc.
Family support specialist job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$43k-66k yearly est. Auto-Apply 21d ago
Child Support Specialist
Youngwilliams Pc 4.2
Family support specialist job in Jacksonville, NC
The Child SupportSpecialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided.
Essential Job Requirements
Initiates locate procedures such as location of customers address, employment, and assets.
Obtains and processes information necessary for establishing the order.
Conducts interviews with customers receiving and paying the support.
Answers phones to assist customers and respond to customer requests.
Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
Identifies administrative and legal remedies needed for enforcement of support orders.
Files legal pleadings, order and other legal documents with the appropriate clerk of court.
Enters docket numbers and court dates into state computer system.
Attends court with assigned attorney and actively assists in case resolution at court.
Completes attorney-directed court follow-up within required time frames.
Maintains confidentiality and security of case information.
Regular and timely attendance
Other duties as assigned
Required Education
High School Diploma or GED
Required Experience
Minimum of 1-year related work experience is preferred.
Experience in human services as a case manager or child support is preferred.
Familiarity with an office environment including the use of automated systems is desired.
$37k-50k yearly est. Auto-Apply 12d ago
Live and Work where other folks vacation! Carolina Coast - Family Medicine
Novant Health 4.2
Family support specialist job in Shallotte, NC
What We Offer Join Our Growing Team at Novant Health Family Medicine and Convenient Care Position: Family Medicine Physician Location: Shallotte, NC - Near Beautiful Beaches & Golf Courses! Are you a dedicated Family Medicine physician looking to join a thriving practice in a stunning coastal community? Novant Health Family Medicine and Convenient Care in Shallotte, North Carolina, is seeking a compassionate and skilled Family Medicine physician to join our team.
We are experiencing tremendous growth and are excited to expand our team to meet the needs of our growing community.
Why Join Us? True Family Medicine Model: Provide comprehensive care across all ages, including newborns, within a full-scope practice.
Collaborative, Team-Based Care: Work alongside six full-time physicians, 12 Nurse Practitioners/Physician Assistants, and a supportive clinical and clerical team.
We believe in a true team approach to delivering remarkable patient care.
Convenient Care on Site: Access to walk-in Convenient Care for our patients, making it easier for them to receive timely treatment.
On-Site Imaging & Labs: Comprehensive diagnostic services available on-site, streamlining patient care and reducing wait times.
Work-Life Balance: Flexible scheduling options to help you maintain a healthy work-life balance.
Physicians only take call four weeks per year, with 99% of phone calls managed by nurse triage.
Outpatient Only: No inpatient responsibilities-focus on providing exceptional outpatient care to your patients.
Come join our team! Novant Health offers: 2 year salary guarantee NH Medical Group employed Medical and Retirement Benefits Relocation Allowance CME Allowance System wide EHR-Epic Malpractice Work-Life balance Novant Health Medical Group Is one of the largest medical groups in the nation Offers resiliency training for physicians and team members to prevent burnout Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems Is well known for being physician-led and physician-driven.
For example, our physicians are in every area of leadership across the organization.
That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator.
The result is a focus on the details that are important to physicians.
What does it mean to be a part of Novant Health? A commitment to patient centered care and our model of spending more time with each patient, and creating a seamless system of care for our patients are the foundations of our success Sharing a philosophy of putting high value on the patient experience Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in North Carolina, South Carolina, and Georgia.
The Novant Health network consists of more than 1,800 physicians and over 35,000 employees who provide care at nearly 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics.
In 2022, Novant Health was included on Forbes' Best Employers for Diversity, Best Employers and America's Best-in-State Employers list.
The Disability Equality Index also named Novant Health on its Best Places to Work list.
In 2021, Novant Health reported $1.
1 billion in total community benefit, including $192.
7 million in financial assistance to members of the communities we serve.
At Novant Health, one of our core values is diversity and inclusion.
By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities.
Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Join us, and let's transform healthcare together.
#MakeHealthcareRemarkable #JoinTeamAubergine #NovantHealthPrimaryCare #NHMGPhysicians What You'll Do It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
What We're Looking For Education: Graduate of an accredited school of medicine required Completion of an accredited residency program required For specialty physicians - completion of an accredited fellowship program specific to medical specialty Licensure/Certification/Registration: Current MD or DO license in appropriate state Board certification or eligibility Current DEA license required Job Opening ID 27701
$42k-50k yearly est. Auto-Apply 1d ago
Residential Counselor (Full Time/Part Time)
Coastal Horizons Center 3.1
Family support specialist job in Wilmington, NC
Energetic, committed persons needed to provide direct care for youth in a facility for runaway, homeless, street, emergency foster care and long-term residential care. Facilitates supervision, recreational activities, life skills coaching/training, and day-to-day shelter/residential management (including meal prep, residential maintenance) in Open House Emergency Youth Shelter & Residential Services for children and youth, ages 6-18.
JOB TITLE: Residential Counselor (Full Time/Part Time)
LOCATION/SCHEDULE: On-site; All shifts include overnight hours
CITY/STATE/COUNTY: Wilmington, NC New Hanover County
SALARY: $17.05/hour
JOB DUTIES/RESPONSIBILITIES:
SCHEDULE: Position is part time and includes a Mandatory monthly Residential Team meeting. Schedule is ideal for college/graduate students. 16-hours of on-the-job training provided. Drug screen, national/state criminal record, NC Health Care AND Sex Offender Registry, and NC DSS Responsible Individual List Checks REQUIRED.
QUALIFICATIONS:
Applicants must be 21 years or older
Four (4) year college/university degree in human services or related field, or Equivalent combination of education and experience
One year of experience in counseling or working with at-risk youth
Current North Carolina Driver s license with evidence of good driving record
Current CPR/First Aid Certification OR ability to obtain
A valid driver s license and/or government-issued ID is required. Must have reliable transportation.
SALARY & BENEFITS:
Competitive salary $17.05/HR
Comprehensive medical, dental, and vision insurance
Educational loan repayment programs & Career growth
Retirement savings plan/401K
Paid time off programs, rollover hours, 14 paid holidays
Employee engagement activities, resource groups, and diversity events
HOW TO APPLY:
Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at ************************.
We look forward to reviewing your application!
EEO STATEMENT
Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
$17.1 hourly 27d ago
Family Centered Treatment Specialist
Health Connect America 3.4
Family support specialist job in Wilmington, NC
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
$1,000 Sign-on Bonus, for qualified candidates!
The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.
Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements.
FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA).
Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.
Deliver FCT services to children, adolescents, and their families, primarily in their living environments, with a family focus.
Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community and will require service provision at the convenience of the child and family requiring a flexible work schedule.
Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards.
Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician's area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision.
Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan.
Provide psychoeducation as indicated in the Service Plan.
Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents.
Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.
Make referrals to services and resources on behalf of the families and children.
Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs.
Coordinate and oversee the initial and ongoing assessment activities.
Convene the Treatment Team for Service Plan.
Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports and include their input in the person-centered planning process.
Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members.
Monitor and document the status of the consumer's progress.
Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects.
Qualifications
Minimum of a Bachelor's Degree in human services or related field is required.
Two years' experience working with youth or families.
Current Family Centered Treatment Certification is preferred.
Additional state specific requirements include:
NC, VA- QMHP or ability to register as a QMHP
MS- Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
$36k-49k yearly est. Auto-Apply 5d ago
Sales Advocate PT (28784)
Cricket Wireless 4.7
Family support specialist job in Wilmington, NC
Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.
*
*
Wireless consultant job duties include:
Customer service, greeting in a friendly & timely manner, creating a positive work environment
Being knowledgeable and proactive in learning new promos, price changes, and policy updates
Proficiency in administrative and operational tasks - filing paperwork and forms, being communicative with management to resolve issues, etc.
Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
Desire to be a part of the game-changing Cricket store team.
Competitive drive and confidence to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
Deliver outstanding service striving to retain and gain customers
Participate in outside sales events or promotions
Work flexible hours, weekends and holidays at various locations
Wireless consultant minimum requirements include:
High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
Management experience is not required, but preferred for moving further into store management/ownership
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
Qualifications
Wireless consultant minimum requirements include:
High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
Management experience is not required, but preferred for moving further into store management/ownership
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
$37k-45k yearly est. 12d ago
Crisis Qualified Professional / QP / Monday-Thursday 12pm-10pm / New Hanover / Pender / Brunswick / Bladen Counties
RHA Health Services 4.2
Family support specialist job in Wilmington, NC
We are hiring for:
Crisis Qualified Professional / QP / Monday-Thursday 12pm-10pm / New Hanover / Pender / Brunswick / Bladen Counties
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Provides support to individuals with Mental Health (MH) or Substance Abuse Issues. In residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.
Mobile Crisis Management services provide intensive, on-site response, stabilization, and intervention for individuals of all ages who need mental health, developmental disabilities, or addiction support. Our team of behavioral health professionals is available 24/7/365 to provide confidential and secure stabilization services for individuals in their homes, workplaces, schools, or anywhere within the community where a crisis occurs.
Pay: $22- $24 per hour
Schedule: Monday-Thursday 12pm-10pm
Location: Community based covering New Hanover / Pender / Brunswick / Bladen Counties
Position Requirements:: Must meet the requirements of a Qualified Professional.
Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served
Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served
OR
Master's Degree or Higher & 1+ years full-time experience with population served.
License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
Other duties as assigned.
Definitions:
Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child
Responsibilities:
Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition.
Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community
Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person's daily living and personal development, providing supportive counseling
Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
Performing Case Management functions of linking and arranging for services and referrals
Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation
All other duties as assigned.
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
$22-24 hourly Auto-Apply 49d ago
Behavioral Specialist, Peer Led PSR
Monarch 4.4
Family support specialist job in Wilmington, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:This Opportunity:The Behavioral Specialist in the Psychosocial Rehabilitation Program assists and supports people receiving services in the development of skills, behaviors, and responsibilities needed to live, work, learn, recreate, and socialize with others in the community with the greatest possible degree of self-determination and independence to achieve their personal dreams and goals.What You'll Do:
• Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination and provide supports that facilitate achievement with their personal dreams and goals.
• Provide structured educational, skill training, skill development, pre-vocational, and social activities for people receiving services in an assigned facility. Individuals work closely with other community services and agencies consistent with their interests.
• Assist and support in an assigned facility the development of skills, behaviors, and responsibilities needed to live, work, learn, recreate, and socialize with others in the community with the greatest possible degree of self-determination and independence.
• Train and assist people receiving services with activities that will promote independence including such skills as community living, housekeeping, meal preparation, laundry, shopping, lawn care, vehicle cleanliness, use of transportation facilities, and household budgeting.
• Assist the person in learning personal care skills such as healthcare, medication self management, and grooming.
• Assist the individual in gaining access to educational activities which include assisting the person in securing needed education services such as adult basic education and special interest courses.
• Provide pre-vocational activities which focus on the development of positive work habits and participation in activities that would increase the individual's self-worth, purpose and confidence (non-job specific training).
• Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates.
• Implement person's plan fully, within the requirements of the service definition and provide input and recommendations into the planning and development of the individual's plan.
• Implement person's plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy.
• Complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc.
• Complete daily progress notes and communication log to assure appointments, goals, and interests are met.
• Assist people receiving services with knowledge of emergency procedures and personal safety.
• Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required. Arrange for or provide transportation to people receiving services as required.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Certified Peer SupportSpecialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USAExperience We're Looking For:Schedule:This is a PRN position. Shift coverage on an as-needed basis.Target Weekly Hours:0Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$29k-42k yearly est. Auto-Apply 39d ago
Case Specialist
Justiceworks 3.6
Family support specialist job in Wilmington, NC
Case Specialist Full-Time | Salaried | JusticeWorks YouthCare Make a difference for children and families in your community. Schedule: Full-time with some evenings/weekends Location: New Castle County, DE Who We Are At JusticeWorks, the needs of youth and families are central to everything we do. Guided by our
KidsFirst!
philosophy, we do “whatever it takes” to help families achieve safety, stability, and positive outcomes. We provide innovative, strengths-based services that supportfamilies in building healthy, safe home environments. About the Role JusticeWorks is seeking a Case Specialist to provide comprehensive case management services to children and families in our diversion program. In this role, you will assess family needs, develop individualized service plans, coordinate community resources, and provide ongoing support and advocacy. Minimum Requirements
Bachelor's degree in social work, counseling, or a related field
Previous experience in case management or human services
Valid driver's license, auto insurance, and access to a reliable vehicle
Ability to pass all required background clearances
Ability to pass pre-employment, post-offer drug screening
Availability to work non-traditional hours, including evenings and weekends
What You'll Do
Conduct comprehensive family assessments to identify immediate and long-term needs
Conduct home visits, evaluate resources, and develop individualized family support plans
Provide ongoing case management, follow-up, and crisis intervention
Advocate for families and collaborate with multidisciplinary teams to promote positive outcomes
Transport families in personal vehicle
Preferred Skills & Competencies
Strong understanding of family dynamics and related challenges
Excellent problem-solving, advocacy, and communication skills
Ability to work independently and collaboratively as part of a team
Strong organizational, time-management, and documentation skills
Proficiency in Microsoft Office and case management software
Ability to connect effectively with individuals from diverse backgrounds
Benefits
Medical, dental, vision, and wellness program
401(k) with company match
Company-paid life insurance
Company-paid short-term and long-term disability
Tuition reimbursement
Paid holidays and paid time off
Employee referral bonus
Clearance reimbursement and renewal
JusticeWorks YouthCare is an Equal Opportunity Employer.
$28k-35k yearly est. 19d ago
Board Certified Behavior Analyst
Easterseals Port 4.4
Family support specialist job in Wilmington, NC
Where clinical excellence meets human connection.
At Easterseals PORT Health, we believe in more than just behavior plans-we believe in transforming lives. As a BCBA with our team, you'll have the flexibility to shape your caseload and see the real impact of your work in homes, schools, and communities across Wilmington, NC.
Salary: $70,000-$80,000 (DOE) + Full Benefits + Professional Development Support
Schedule: Flexible M-F
**Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!**
Here, you're not just filling a position-you're becoming part of a mission. You'll work alongside a collaborative team of professionals who share your commitment to ethical, person-centered care.
Why You'll Love This Role
At Easterseals PORT Health, we believe in more than just behavior plans-we believe in transforming lives. As a BCBA with our ABA and Autism team, you will partner with families to help them navigate the needs and growth opportunities for their autistic family members. Our work is rooted in curiosity and flexibility. We listen, we learn, and in every interaction, we seek to understand the individual and what they uniquely need to live their best life. We are looking to expand our team with clinically creative, flexible team members.
What You'll Do
Lead behavior support programs fostering family engagement & measurable growth.
Conduct functional behavior assessments & develop Positive Behavior Support Plans.
Collaborate across service lines (EMPOWER, ICS, ABA) to maximize outcomes.
Deliver in-service training & represent ESPH at professional conferences.
Why ESPH is Different
Professional Growth - Learn from a team of BCBAs with 35+ years of combined experience, attend NCABA & Autism Conferences (on us!), and step into leadership opportunities.
Work-Life Balance - Hybrid role with flexible scheduling and autonomy to plan your week.
Variety & Impact - Serve diverse communities (IDD, autism, TBI) in multiple settings-not just clinic-based.
Culture You Can Believe In - We lead with ethics, compassion, and collaboration-not revenue targets.
Why Join Us?â¯
As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefitsâ¯
Competitive salary: $70,000-$80,000 for this full-time exempt positionâ¯
Generous paid time off and paid holidays
Full benefits package including Medical, Dental, and Vision benefits
Life and Disability Insuranceâ¯(company paid)
403(b) Retirement Planâ¯
Employee Assistance Program and legal services supportâ¯
Public Service Loan Forgiveness (PSLF) qualifying employerâ¯
Minimum Qualifications
Certification: Board Certified Behavior Analyst (BCBA) in good standing
Licensure: Licensed Behavioral Analyst in NC
Experience:
1+ years working with children with developmental disabilities and/or autism (preferred)
1+ years in a supervisory or leadership capacity (preferred)
Strong written/verbal communication, organization, and time management skills
Valid driver's license, proof of insurance, and unrestricted driving privileges
Proficiency in Microsoft Office & EMR systems
Ability to work effectively with participants, families, and teams in homes, schools, and community settings
Ready to Apply?
Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at *************** PORT.com or send your resume to recruiter@easterseals PORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Language, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
$70k-80k yearly 22d ago
GF Mental Health Social Worker (72800)
Onslow Memorial Hospital 4.0
Family support specialist job in Jacksonville, NC
**GRANT FUNDED**
The Mental Health Social Worker provides support and advocacy services to individuals and families dealing with mental health challenges. They assess clients' needs, develop and implement treatment plans, and work collaboratively with other healthcare professionals to facilitate comprehensive care of patients across all age groups. This position is grant funded and limited to a year of employment.
Qualifications
Education/Certification:
Minimum of a Bachelors of Social Work.
Non-violent crisis intervention training within 30 days
Notary Public within 6 months
Experience:
Experience with children, teens and adults with behavioral or mental health conditions
$36k-52k yearly est. 16d ago
Board Certified Behavior Analyst (BCBA)
Willow ABA
Family support specialist job in Wilmington, NC
Board Certified Behavior Analyst (BCBA) Full-Time | In-Clinic Setting | Monday-Friday 8:00am-5:00pm
Willow ABA Services is currently seeking qualified individuals to work under the supervision of a Clinical Director (BCBA) and provide clinic-based ABA services for families with children on the autism spectrum in Wilmington, NC! Board-Certified Behavior Analysts at Willow ABA Services assist clients by developing meaningful goals, creating achievable intervention plans for RBTs and family of the client, and mentoring/educating staff as well as caregivers along their ABA journey. BCBAs are expected to act in accordance with the highest professional, ethical, and clinical standards. The BCBA will supervise and lead Registered Behavior Technicians (RBTs) in order to ensure that they are performing their jobs in accordance with the guidelines set forth by Willow, HIPAA regulations, the BACBs Professional and Ethical Compliance Code for Behavior Analysts, and all other pertinent regulatory bodies.
Why join the Willow ABA team?
At Willow ABA, we want our employees to know they are secure, significant, and accepted. Just like we teach our clients to accept differences, we also encourage our staff to embrace theirs. Your differences are not only welcomed, but they are needed. We dont want this to be just a 9-5 job for you. We want you to continue to grow, learn, and find your passion! When you become a part of the Willow Team, you will be cross trained to capitalize on your individual skills, strengths, and interests. Willow is a small family-owned practice where clients and staff are the number one priority. BCBAs are supported with a comprehensive administrative team that handles all insurance, authorization, scheduling, and credentialing needs. We want you to be able to focus on what you became a BCBA for, impacting clients and their families in a meaningful way.
How we invest in our staff:
We provide ongoing and consistent clinical collaboration in which our Clinical Director provides feedback and training on treatment protocols and individualized programming. Per the BACBs recommendation, we evaluate the level of need for BCBA (Board Certified Behavior Analysis) oversight for each client, and we stick to our clinical recommendations to ensure programming is implemented to fidelity, meaning the hours our clients receive services are as efficient as possible. If you are interested in leadership, there is room for growth! We are here to support everyone on the Willow ABA team in their journey to achieve their professional goals. Our goal is to help clients reach their fullest potential and we know that means our employees must be able reach for theirs as well. Willow ABA Services continues to take pride in offering our staff beautifully decorated and well-equipped clinics to provide all services in one convenient location!
Responsibilities:
Consult with all essential team members about all client skill acquisition and maladaptive behavior reduction programming, implement client plan and program modifications as needed, assist in providing client accommodations, and social skills instruction
Prepare and facilitate on the job staff training/program modeling for both non-RBTs working on obtaining their certification and already certified RBTs
Assist in overseeing and providing consultation to Willow staff regarding client skill acquisition and maladaptive behavior reduction programming
Develop and oversee the implementation all client skill acquisition and maladaptive behavior reduction programming, assess client progress and program effectiveness, and make modifications to client programming, as necessary
Coordinate communication between the clients parents, caregivers, and/or legal guardians, family members, and the clients school and other service providers.
Ensure the timely completion of program modifications, materials, progress reports, and graphed data
Ensure that all behavioral strategies are implemented consistently and accurately across all clinical systems and settings
Develop data-tracking mechanisms and reporting strategies to convey pertinent clinical client information
Attend client team meetings as necessary or as requested.
Participate in the presentation of client progress
Act as an active training member for directors. This includes onsite staff training, Willow initial employee orientation training, and clinical staff team meetings.
Ensure that all staff members demonstrate proficiency in implementing ABA programming, by utilizing behavior change procedures, which meet the designated standards of reliability and scientific rigor
Satisfactorily answer any questions, in regard to the principles of ABA, by demonstrating proficiency on all evaluations developed for each of the essential skills of the BCBA
Providing ongoing supervision of one-to-one direct ABA treatment programming
Conduct thorough medical documentation audits for all clients regularly
Other duties as required
What we are seeking:
Master's degree in Applied Behavior Analysis, or related field (required)
Current BCBA certification (Required)
Competency writing behavior reduction and skill acquisition programs
Experience with children, teens and young adults in clinic setting (preferred) in-home acceptable
Ability to provide supervision for staff in school to become a BCBA
Creative and organized
Strong work ethic
Knowledge of BACB ethics and policies
Experience with CentralReach (highly desired)
Keep workplace sanitized and clean
Communicates effectively with staff and administration
Excellent verbal and written communications skills
Excellent analytical/problem solving skills
Strong leadership skills, thorough and detail oriented
Participates in individual continuing education and professional development
Desire to work with a variety of clients ranging on their age, abilities and skill levels
Fluent in Spanish ishighly preferred
Benefits:
Medical/Dental/Vision insurance
Short- and Long-Term Disability
Paid time off (3 weeks in your first year)
8 paid holidays
Parental leave
401(k) retirement plan (4% employer match with no vesting period)
Ongoing training and CEU support
Performance incentives based on quarterly performance evaluations
Flexible spending account
Health savings account
Full administrative support for billing, scheduling, and authorizations
Significant collaboration via mentors and consistent support
Trainings on topics that matter to you
Professional development assistance and growth opportunities
Job Type: Full-time
Salary: $70,000-$90,000 per year
Schedule: Monday-Friday 8:00am-5:00pm
Work Location:3015 Market St, Wilmington, NC 28403
A background and OIG check will be required for this position. Must be a U.S. authorized employer. Unfortunately, we are not able to sponsor individuals with a work visa at this time.
At Willow ABA, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Willow ABA applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
How much does a family support specialist earn in Wilmington, NC?
The average family support specialist in Wilmington, NC earns between $21,000 and $46,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.
Average family support specialist salary in Wilmington, NC