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Field technician engineer vs field service technician

The differences between field technician engineers and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technician engineer, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $50,370 average annual salary of a field technician engineer.

The top three skills for a field technician engineer include preventive maintenance, technical support and RF. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Field technician engineer vs field service technician overview

Field Technician EngineerField Service Technician
Yearly salary$50,370$54,339
Hourly rate$24.22$26.12
Growth rate9%8%
Number of jobs73,704167,298
Job satisfaction--
Most common degreeBachelor's Degree, 55%Associate Degree, 40%
Average age3844
Years of experience212

What does a field technician engineer do?

Field service technicians or engineers are engineering professionals who are dispatched to specific locations to perform several tasks such as maintenance, service repairs, and installing electrical and engineering equipment products. These engineers are required to effectively communicate with their customers about their concerns related to equipment maintenance and repair so that they address them immediately. They must travel to customer sites to conduct survey and document existing field conditions and installation accuracy. Field service engineers must also conduct training for service technicians and operators at dealer and customer locations.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Field technician engineer vs field service technician salary

Field technician engineers and field service technicians have different pay scales, as shown below.

Field Technician EngineerField Service Technician
Average salary$50,370$54,339
Salary rangeBetween $33,000 And $76,000Between $35,000 And $82,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMedtronicGoogle
Best paying industryEnergyFinance

Differences between field technician engineer and field service technician education

There are a few differences between a field technician engineer and a field service technician in terms of educational background:

Field Technician EngineerField Service Technician
Most common degreeBachelor's Degree, 55%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern University-

Field technician engineer vs field service technician demographics

Here are the differences between field technician engineers' and field service technicians' demographics:

Field Technician EngineerField Service Technician
Average age3844
Gender ratioMale, 92.3% Female, 7.7%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 9.7% Unknown, 6.0% Hispanic or Latino, 17.1% Asian, 10.4% White, 55.8% American Indian and Alaska Native, 1.1%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%1%

Differences between field technician engineer and field service technician duties and responsibilities

Field technician engineer example responsibilities.

  • Train other LAN administrators which intern enable them to grow and achieve their goals.
  • Accomplish expert with Nortel TDM/CDMA/EVDO wireless telephony networking systems.
  • Complete LTE and TCP/IP training.
  • Complete site surveys to troubleshoot and design corrective RF and RF/fiber optic installations for existing systems with inadequate coverage.
  • Repair of PC's, laptops, LaserJet and dot matrix printers that return to the depot (warranty repair).
  • Perform solo surveys using GPS equipment.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field technician engineer vs field service technician skills

Common field technician engineer skills
  • Preventive Maintenance, 6%
  • Technical Support, 6%
  • RF, 5%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
  • Switches, 4%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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