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The differences between files supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a files supervisor and a call center supervisor. Additionally, a files supervisor has an average salary of $51,549, which is higher than the $35,300 average annual salary of a call center supervisor.
The top three skills for a files supervisor include computer system, compliance audits and office equipment. The most important skills for a call center supervisor are strong customer service, patients, and customer care.
| Files Supervisor | Call Center Supervisor | |
| Yearly salary | $51,549 | $35,300 |
| Hourly rate | $24.78 | $16.97 |
| Growth rate | - | 6% |
| Number of jobs | 20,722 | 217,633 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Files supervisors and call center supervisors have different pay scales, as shown below.
| Files Supervisor | Call Center Supervisor | |
| Average salary | $51,549 | $35,300 |
| Salary range | Between $31,000 And $83,000 | Between $23,000 And $53,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Hawaii |
| Best paying company | - | Spectrum |
| Best paying industry | - | Finance |
There are a few differences between a files supervisor and a call center supervisor in terms of educational background:
| Files Supervisor | Call Center Supervisor | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between files supervisors' and call center supervisors' demographics:
| Files Supervisor | Call Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 36.5% Female, 63.5% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 12.0% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 5.2% White, 59.3% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |