Post job

Front desk host vs front desk coordinator

The differences between front desk hosts and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $31,080 average annual salary of a front desk host.

The top three skills for a front desk host include front desk, cleanliness and greeting guests. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Front desk host vs front desk coordinator overview

Front Desk HostFront Desk Coordinator
Yearly salary$31,080$31,667
Hourly rate$14.94$15.22
Growth rate--
Number of jobs69,194119,803
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 29%
Average age3742
Years of experience-2

What does a front desk host do?

The front desk host is responsible for welcoming guests upon arrival. As the host, you will be required to oversee the operation of the front office. You'll manage the shifts and generally provide administrative support to hotel management. You will greet guests with enthusiasm and in a welcoming manner, seat customers, and sometimes take orders. A front desk host takes actions to correct problems, answer questions, interact with guests professionally, and complete customer transactions swiftly and with efficiency.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Front desk host vs front desk coordinator salary

Front desk hosts and front desk coordinators have different pay scales, as shown below.

Front Desk HostFront Desk Coordinator
Average salary$31,080$31,667
Salary rangeBetween $25,000 And $37,000Between $26,000 And $38,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between front desk host and front desk coordinator education

There are a few differences between a front desk host and a front desk coordinator in terms of educational background:

Front Desk HostFront Desk Coordinator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 29%
Most common majorBusinessHealth Care Administration
Most common college--

Front desk host vs front desk coordinator demographics

Here are the differences between front desk hosts' and front desk coordinators' demographics:

Front Desk HostFront Desk Coordinator
Average age3742
Gender ratioMale, 42.1% Female, 57.9%Male, 9.4% Female, 90.6%
Race ratioBlack or African American, 9.0% Unknown, 6.5% Hispanic or Latino, 22.5% Asian, 11.0% White, 49.6% American Indian and Alaska Native, 1.3%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage13%6%

Differences between front desk host and front desk coordinator duties and responsibilities

Front desk host example responsibilities.

  • Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
  • Skil with scanners and cash registers, particularly POS machines.
  • Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
  • Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
  • Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
  • Coordinate all daily incoming calls and assist customers with reservations and room location.
  • Show more

Front desk coordinator example responsibilities.

  • File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
  • Manage check-in and registration process for all appointments including physician appointments and medical imaging.
  • Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
  • Enter patient demographics into computer utilize EMR system.
  • Verify insurance coverage for require procedures and assist patients with alternative options for payments.
  • Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
  • Show more

Front desk host vs front desk coordinator skills

Common front desk host skills
  • Front Desk, 32%
  • Cleanliness, 17%
  • Greeting Guests, 12%
  • Hotel Services, 7%
  • Front Door, 7%
  • Merchandise Sales, 6%
Common front desk coordinator skills
  • Patients, 23%
  • Customer Service, 10%
  • Check-In, 9%
  • Front Desk, 9%
  • Patient Care, 6%
  • Insurance Verification, 6%

Browse office and administrative jobs