Front desk host vs front desk staff

The differences between front desk hosts and front desk staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk host has an average salary of $31,080, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for a front desk host include front desk, cleanliness and greeting guests. The most important skills for a front desk staff are customer service, check-in, and facility tours.

Front desk host vs front desk staff overview

	Front Desk Host	Front Desk Staff
Yearly salary	$31,080	$28,916
Hourly rate	$14.94	$13.90
Growth rate	-	-
Number of jobs	69,194	140,094
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 62%
Average age	37	37
Years of experience	-	-

Front desk host vs front desk staff salary

Front desk hosts and front desk staff have different pay scales, as shown below.

	Front Desk Host	Front Desk Staff
Average salary	$31,080	$28,916
Salary range	Between $25,000 And $37,000	Between $21,000 And $38,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Univ Of Colorado-Colorado Spgs
Best paying industry	-	Education

Differences between front desk host and front desk staff education

There are a few differences between a front desk host and a front desk staff in terms of educational background:

	Front Desk Host	Front Desk Staff
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	-	-

Front desk host vs front desk staff demographics

Here are the differences between front desk hosts' and front desk staff' demographics:

	Front Desk Host	Front Desk Staff
Average age	37	37
Gender ratio	Male, 42.1% Female, 57.9%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 9.0% Unknown, 6.5% Hispanic or Latino, 22.5% Asian, 11.0% White, 49.6% American Indian and Alaska Native, 1.3%	Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between front desk host and front desk staff duties and responsibilities

Front desk host example responsibilities.

Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Skil with scanners and cash registers, particularly POS machines.
Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
Coordinate all daily incoming calls and assist customers with reservations and room location.

Front desk staff example responsibilities.

Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Update lobby display TV using PowerPoint program.
Create flyers with PowerPoint for career center events.
Develop daily SLA metrics reports for upper management.
Administrate office duties (answer phones, run errands, and file important documents).

Front desk host vs front desk staff skills

Common front desk host skills

Front Desk, 32%
Cleanliness, 17%
Greeting Guests, 12%
Hotel Services, 7%
Front Door, 7%
Merchandise Sales, 6%

Common front desk staff skills

Customer Service, 33%
Check-In, 15%
Facility Tours, 8%
Cleanliness, 7%
Strong Customer Service, 5%
Emergency Situations, 4%